Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy wonderful house hunting experience with Abbie
I had a very wonderful, transparent and clear cut experience with Cubitt & West letting agency.Abbie Tallack is the best,she made me feel at home,she gently put me through all the process,this was the most wonderful experience I have had with housing, expecially for a new person in the UK. And she was honestly thorough too. Thanks Abbie.
Esther · 25 October 2022
Agent replied · 29 December 2024
Good morning,Thank-you for the kind words about the Portsmouth Lettings team and in particular Abbie. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotThank you Cubitt & West Horley
Ellie was fantastic throughout the process of my purchase, she would always make herself available to accommodate me in relation to viewings and if I had any issues she would get me in contact with the right people. As a first time buyer I needed a lot of guidance and having Ellie as an agent was very helpful.Thank you to all of the staff at Cubitt & West Horley!!
Gloria · 8 February 2021
Agent replied · 29 December 2024
Dear GloriaThank you so much for you recent review.Ellie strives to ensure all her customers have a great experience so she was delighted to hear your feedback.Myself and the team in Horley wish you the very best in your new home.Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotExcellent
Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.
Alex · 11 April 2024
Agent replied · 29 December 2024
Hi AlexMany thanks for your review about Alia. We are so glad she has helped you out being as you are a first time buyer as it can be very daunting. We will be sure to pass on your comments to her and wish you the best of luck.Best wishesCubitt & West
★★★★★ 5/5
TrustpilotPro Active Company
The valuer/salesman Scott was very professional, friendly, approachable, and pro active. He certainly sold the company and their services well, which would make me want to use them to sell my property.
Coral · 28 July 2024
Agent replied · 29 December 2024
Hi Coral,Thank you for your lovely review! We're thrilled to hear that Scott's professionalism and friendly approach made a positive impression on you. We're here to help you move forward whenever you're ready.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotCranleigh Cubitt and…
I can’t recommend Cranleigh Cubitt and west enough. Putting our house on the market just before a pandemic wasn’t what we had planned, but the team at Cranleigh branch was so helpful and provided us with regular updates. Kerry-anne went above and beyond to answer any questions I had or worries, even if this was out of office hours. The whole team are incredibly friendly and helpful.
Jessica · 10 June 2021
Agent replied · 29 December 2024
Dear JessicaMany thanks for your review and recommendation. I am so pleased that you found the Cranleigh team to be so helpful. Kerry-Anne consistently goes out of her way to assist our customers. She and the team at Cranleigh will be delighted to read your complimentary review. Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotWe’re really pleased with the team at…
We’re really pleased with the team at Cubits. They helped get the flat back on the market very quickly. Sophie was very helpful and friendly which made the process easy and smooth.
Stephen · 23 July 2024
Agent replied · 29 December 2024
Hi Stephen,Thanks for your review, we're delighted to hear that you're happy with our service. We strive to help our customers through what can be a stressful time.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotHad a really great experience
Had a really great experience with Cubitt and West when arranging my valuation. Molly was really helpful and went through the process when I was unsure how it worked and Molly has since emailed asking how things are going and offering support and help if needed. Really impressed overall and have no hesitation recommending
Laura · 17 February 2023
Agent replied · 29 December 2024
Good morning,Thank-you for your kind words about our Waterlooville office and in particular Molly-Mae- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent team at Cubitt and West led by Maddison.
Maddison and her team were very proactive at marketing my mum’s property and Robin kept me informed of viewings and any feedback. Once we had a buyer, Julie was very helpful in keeping me up to date with progress and any queries about the process. Thank you.
Su · 8 September 2023
Agent replied · 29 December 2024
Hi Su,Thank you for leaving a review! It's wonderful to hear how proactive our agents have been at marketing your mums property, as well as how helpful they've been in keeping you up to date throughout the process.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleI’ve had a very positive experience with Cubitt and West, and especially with Alice in the Patcham branch. Always very friendly, helpful and enthusiastic. We’re currently looking for a property to buy and she’s been great to deal with and keeps us up to date with new listings. Viewings always well run. Thank you Alice, much appreciated.
Foodie · 24 October 2022
Agent replied · 23 October 2024
Hello, Thank you for your kind review - we will pass this on to the team! Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotOliver Munro is great
Oliver Munro is great, answered immediately and from there on out he was very responsive. Where it takes days to hear back from agent,Oliver has responded within minutes, sometimes even seconds! He was a true professional. His advice and support through closing was invaluable. He was polite, available, friendly, and knowledgable. I have and will continue to recommend him to all my friends.
Miss · 18 January 2022
Agent replied · 29 December 2024
Dear Alexandra,Many thanks for taking the time to give Oliver at our Purley branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.It was a great pleasure passing on your kind words, Oliver was delighted to read your positive comments. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotGreat Service from C & W
Very pleased to have sold my house through Cubitt and West. Maddison and Nicola were great and showed many people around before the right ones chose the house. Very pleased with the service from all the people at C & W.
Andrew · 20 January 2024
Agent replied · 29 December 2024
Hi Andrew,Thank you for leaving a review! We're delighted to hear how pleased you are to have sold your house with the help of our agents and how happy you are with the service you received.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotBTL property sale
Just completed on a BTL property sale. Very smooth service and Julie Bramble kept us up to date on the progress throughout. Many thanks.
Simon · 19 November 2024
Agent replied · 29 December 2024
Dear Simon,Thank you for your 5-star review. We're delighted to hear that your BTL property sale went smoothly and that Julie kept you well-informed throughout the process. Your positive feedback means a lot to us.Best wishes, Cubitt & West
★★★★★ 5/5
GoogleI highly recommend Cubitt & West in Patcham, and in particular Alice who has gone above and beyond the usual level of service expected from an Estate Agent.
Professional, friendly and very helpful.
Hazelle · 25 June 2024
Agent replied · 23 October 2024
Hi Hazelle,
Thanks for leaving us a review, we really do appreciate it.
Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotJulie Bramble @ Cubitt and West
Julie Bramble was exceptional in the handling of Mum's sale of her flat. When things got too much and we didn't understand what was being asked of us, Julie called and reassured us, also emailing us to let us know what was happening at every step. Its a shame the process isn't a little quicker, but now Mum is moved in, and we can look back, Julie made it a pleasurable experience.
Rebecca · 8 February 2024
★★★★★ 5/5
TrustpilotFantastic experience!
Our experience of moving in with Cubitt & West was easy and fantastic! We would like to especially thank Marcus Farrow from Bognor office for his attentive, friendly and proactive service throughout the process. Carina and Garfield
Carina · 9 April 2024
Agent replied · 29 December 2024
Hello Carina, Thanks for your review, we're delighted you're happy with our service. Best wishes, Cubitt & West
★★★★★ 4/5
TrustpilotScott from Cubitt and West
Scott was presentable, knowledgeable and supportive throughout our viewing. He was adaptable to our schedule and do so in a kind manner.
Tom · 17 December 2024
Agent replied · 29 December 2024
Hi Tom,Thanks for your review, we're delighted you're happy with our service. We're delighted to hear that Scott was able to assist you with your viewing in such a supportive and accommodating way. We always strive to be here for you every step of the way, and it's great to know Scott made a positive impression.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotTyler in lettings was outstanding tenant secured in 24 hours.
I had troubles with a different agent who were complacent with my property as a guaranteed landlord so they thought! Tyler was fantastic in not only dealing with everything promptly and effectively. He listened to my concerns and who I wanted for my property. Had the property live and a tenant secured within 24 hours of being on the market.Brilliant work AJ
Aj · 18 February 2022
Agent replied · 29 December 2024
Dear AjThank you for your kind words about Tyler in our Sutton Lettings Team. I will be sure to pass your comments along to him.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotJulie the gem
We have just exchanged contracts today and had Julie Bramble as our sales progressor. She was so helpful, responded quickly and provided us with plenty of updates. It’s been a long and stressful eight months but her help was invaluable to us. She is a gem and perhaps deserves a little pay rise ;) thank you Julie!
Cheryl · 29 September 2022
Agent replied · 29 December 2024
Good afternoon Cheryl,Thank-you for your kind words about our Senior Sales Progressor, Julie Bramble. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFriendly and professional with great local knowledge
Cailean has been incredibly helpful and it's been a pleasure to deal with him. He's shown us a couple of properties so far and we were instantly put at ease by his friendly and professional manner. He's also given us great tips regarding the area which has given us a really good feel for what it's like to live here. Thank you Cailean!
Jennifer · 8 December 2021
Agent replied · 29 December 2024
Dear Jennifer,Many thanks for taking the time to leave a review and recommendation. I am delighted to read about the outstanding service that you have received from Cailean at our East Grinstead branch. It will make his day to read your kind comments. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 4/5
TrustpilotCubbit and west is a great company and…
Cubbit and west is a great company and weve really had good experiences.However, when it comes to fixing issues in the house, response has been poor. Some issues have lingered over a year without anything being done, even whe they come for routine chexks and the issues are raised again, notes are taken but not action.
Taiwo · 10 April 2026
★★★★★ 5/5
TrustpilotOutstanding Service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I have been with Cubitt & West for 25 years, and throughout this time the service has always been excellent. Marc, my main contact, has been a real pleasure to work with. He liaises seamlessly with my tenants, negotiates with professionalism, and always responds quickly and thoroughly to all my questions. His support, dedication, and friendly approach have made the whole process of letting and managing my property stress-free. I truly value his commitment and couldn’t be happier with the service he provides.
Brinda · 5 September 2025
★★★★★ 5/5
TrustpilotPleased with the Sales progression on our house sale
We have just exchanged on our house it was a bit of a complicated sale but Cubit and West E.G handled everything very well for us and our sales Progressor Aumit has been amazing, kept in touch regularly and made phone calls to help get the sale through when needed and kept me up to date with everything he was a massive help! Thank you so much.
Lucy · 15 February 2021
Agent replied · 29 December 2024
Dear LucyThank you for taking the time write your review for our East Grinstead team.It was great to hear that despite a complicated sale the team in East Grinstead and Aumit looked after you throughout the process.We all wish you the very best in your new home.Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotBecky Darby was amazing helping us
Becky Darby was amazing helping us. If we hit any problems she dealt with it quickly. She communicated really well with us was friendly and easy to work with. Also was happy that if Becky was out the office Dan or someone else was there to help us out
Lee · 14 June 2023
Agent replied · 29 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky & Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotWe had a great experience with cubit…
We had a great experience with cubit and west. From the get go communication was fab and any questions were answered. Andrew was very informative and could point us in the direction of people who could help if he wasn’t able to (which was rare) An amazing price for a lifetime cover. Would highly recommend.
Ally · 28 November 2022
Agent replied · 29 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
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