Every review we hold for the Brightlingsea office, from every platform, shown as written. First names only.
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5/5
GoogleWould just like to give a big thank you to the staff at town & country in brightlingsea especially Charlotte & Ann and all the staff for all there help on completing the sale of my property so helpful and would recommend them To everyone great team
Jackie Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for your review - Much appreciated and it was our pleasure - Best wishes - Rachael
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5/5
GoogleWe would like to thank this office and in particular Ann in sales progression, with the professionalism and perseverance, for which she deserves a medal, in keeping the process moving. Without this team pushing all solicitors, it kept the process alive and moving forward.
Regards
David Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you David. Much appreciated
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5/5
GoogleExcellent service, carol kept I updated throughout the sale and gave us complete peace of mind. Highly recommend.
Sarah Β· 11 December 2025
Agent replied Β· 11 October 2026
Thank you so much Sarah
Much appreciated.
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1/5
GoogleInquired about a property and had no call back
Chris Β· 11 February 2026
Agent replied Β· 11 October 2026
Hello Chris
Weve looked through all our records and cannot find any enquiry from a "Chris" in the last few days.
Its very unusual we do not respond to enquiries.
Are you sure you have the correct agent?
Please contact us asap on 01206 302288 and ask for Rachael and I would be pleased to help if it was us you contacted.
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5/5
GoogleAbsolutely brilliant team and very helpful,highly recommend them.
Matthew Β· 11 February 2026
Agent replied Β· 11 October 2026
Wow. Thank you Mathew and much appreciated.
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5/5
GoogleGreat to deal with throughout. Thank you!
Tony Β· 11 January 2026
Agent replied Β· 11 October 2026
Thank you Tony - Much appreciated. Hope your all settled now in your New Home !
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5/5
GoogleExcellent service throughout the sale of our cottage.Great communication.
Ann Β· 11 December 2025
Agent replied Β· 11 October 2026
Thank you Ann - Your review is much appreciated
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5/5
GoogleTrusted and competent service. I depended on John and team and was not let down.
Clash Β· 26 October 2023
Agent replied Β· 23 November 2024
Thank you so much. Glad to be able to help.
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5/5
GoogleHelpful and knowledgeable people across the whole of Brightlingsea office. We were kept up to date all the way through the sale process. Would happily recommend this estate agent.
John Β· 1 May 2025
Agent replied Β· 23 August 2025
Thank you so much for your kind words.
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5/5
GoogleI have been looking for a house to purchase in Brightlingsea and contacted Town & Country, who have been amazing. Ben Knowles was great, and very helpful, gave good honest advise and couldn't recommend more highly. Thank you!
Nasser Β· 26 October 2020
Agent replied Β· 25 October 2024
Thank you for you review itβs much appreciated. Glad Ben looked after you! Many thanks the Town and Country Residential Team
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5/5
GoogleThis estate agent shines far above any I have ever dealt with. From the start they have kept us informed every week with the progression of our sale in fact had it not been for them the chain of 7 would probably failed Their communications are 100% and so professional compared to the likes of the big names in real estate who need to up there game!!
The team at Town and Country Residential are the best and thank you so much for your hard work in our sale People USE them you will not be sorryPositiveResponsiveness, Quality, Professionalism, Value
Howard Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you Mr Beer - Very much appreciated.
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5/5
GoogleGreat communication, professionalism and manner. Although we haven't bought through Town and Country they have been fantastic throughout our search. Ben is an asset to the team. Merry Christmas! π β¦
Justin Β· 26 October 2021
Agent replied Β· 23 November 2024
Thank you for your feedback. Much appreciated
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5/5
GoogleGreat service from start to finish!
Would highly recommend.
Frazer Β· 11 October 2025
Agent replied Β· 11 November 2024
Thank you Frazer- Hope you'll be very happy in your new home !
Best wishes from all the team
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5/5
GoogleVery good service, quick responses and helpful βΊοΈ
Fawn Β· 11 October 2025
Agent replied Β· 23 November 2024
Thank you so much.
We really appreciate your kind feedback.
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5/5
GoogleI have always found the staff and John in particular to be professional, helpful and very kind . We had serious problems with a couple of our tenants and John resolved the issues while helping us to not stress out ! He always responds promptly to any query and his experience is invaluable !
Debbie Β· 26 October 2023
Agent replied Β· 23 November 2024
Thank you Debbie - As always we appreciate your business and thank you for your kind words.
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5/5
GoogleGreat communication and friendly staff
Melissa Β· 11 October 2025
Agent replied Β· 23 November 2024
Thank you for your review - We really appreciate it
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1/5
GoogleNot very professional didnβt call back to let me know about a viewing. So ended up loosing a potential buyer. You didnβt call me back I had to keep calling you. Thatβs why your houses are not selling.
Mark Β· 27 June 2024
Agent replied Β· 25 October 2024
Thank you for your message. As explained we tried to contact the seller on multiple occasions and unfortunately when we could offer an appointment, sadly you were unable to make that time - We would be more than pleased to book this in for you and please do reach out when you are next in the area.
Thank you and all the best with your property
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5/5
GoogleAmazing service for both buying and selling. The regular communication and updates have been brilliant! Thoroughly recommend!
Karen Β· 26 February 2025
Agent replied Β· 23 August 2025
Thank you so much for your review Karen - We really appreciate it. We got there in the end! All the very best in your new home and thank you for your business.
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5/5
GoogleMade our time selling and buying easier with the great communication. Always there to help in anyway. Thank you
Anthony Β· 11 October 2024
Agent replied Β· 25 October 2024
Thank you Anthony for your 5 star review - We really do appreciate it - Got there in the end! We are pleased that you can finally move to your new home and hope that you will all be very happy there- All the best
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5/5
GoogleGreat staff, very helpful and friendly, supportive all the way. Great all round service, would highly recommend.
Lisa Β· 11 October 2024
Agent replied Β· 25 October 2024
Thank you so much Lisa - We all really appreciate your kind words - Happy buyers - Thats what we like to hear! Look forward to you popping into branch and updating us on the improvements you've made!
All the best in your new home
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5/5
GoogleVery friendly, helpful staff. Professional service with a speedy sale. Would definitely recommend their services.
Emma Β· 11 October 2024
Agent replied Β· 23 November 2024
Thank you so much for your feedback.
Weβre happy youβre happy !
Much appreciated.
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5/5
GoogleJohn at Town and country and his team, weβre extremely helpful with my move from start to finish. I would highly recommend them for all your property needs. Thanks again for your help Town and Country.PositiveResponsiveness, Quality, Professionalism
Ben Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you Ben - We're glad we could help.
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5/5
YellExcellent service
Sold my house within 2 hours of instructing them. I had instructed an estate agent slightly out of area who said they had several people for my property and were slightly cheaper, what a load of hot air. I had 2 viewings in the first week from people who clearly wanted a much cheaper house but were told we were desperate to sell, so to go and make a cheeky offer!! After that nothing. I had previously talked to Rachel at Town and Country and was very impressed but I was blinded by the cheaper agent who promised the world. When I phoned Rachel and spoke with her again I was impressed by how enthusiastic she was. She came round, told me exactly what my house was worth and what I would get for it and within 2 hours I had 3 viewings booked, the first couple offered the asking price and we were sold. Rachael did exactly what she said she could do. FANTASTIC. A big thank you from Mr & Mrs B x
SianB-18 Β· 1 February 2017
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5/5
GoogleI have just sold my property through Town and Country. Their team of young, helpful, friendly negotiators were outstanding. They were consistently responsive and always gave honest, good advice. I would definitely recommend them. FayPositiveResponsiveness, Professionalism
Fay Β· 26 October 2021
Agent replied Β· 23 November 2024
Thank you so much.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.