Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Ian during our house purchase. From start to finish, he was professional, responsive, and incredibly supportive throughout the entire process.
He kept us well-informed at every stage and was always quick to follow up and chase updates, which made a huge difference especially during more stressful moments. His proactive approach and clear communication really helped keep everything on track.
Buying a home can be overwhelming, but Ian made the experience feel much smoother and more manageable. We truly appreciated his dedication and would highly recommend him to anyone looking for a reliable and trustworthy estate agent.
Thank you again, Ian!
- Jake & Ericka ❤️
Ecka · 9 April 2026
Agent replied · 16 April 2026
Hi Erica and Jack, I’m delighted your purchase went through without any major problems. Really looking forward to visiting you both in a few months to see how your new home has been upgraded.
All the best.
★★★★★ 5/5
GoogleWe were recommended Ian through family to sell our first property, and we couldn’t have been happier with the experience. Ian and his team were extremely knowledgeable and supportive throughout the entire process.
As first-time sellers, we naturally felt a little anxious, but after meeting Ian we immediately felt reassured. His professionalism and clear guidance put us at ease, and the excellent service provided from start to finish made the whole experience much less stressful.
If we ever decide to move again, we would 100% go back to Ian and his team and would happily recommend them to anyone. A big thank you to Ian and the whole team.
Abigail · 9 April 2026
Agent replied · 16 April 2026
Hi Abigail, I’m so pleased you have finally exchanged and completed on the sale of your apartment. Good luck to Jack and yourself in your new home. Wishing you all the best.
★★★★★ 5/5
GoogleIan has been supremely supportive throughout the sale of my late mother’s home. From advising how to ready the house, to finding a good buyer, to helping manage the solicitors constant enquiries and their shortcomings. Always available to help. Plus using his long experience and long list of contacts to get this ordeal over the line. So hard working. I will recommend him to everyone. Importantly, he’s a lovely guy!
Barry · 16 March 2026
Agent replied · 16 April 2026
Many thanks for your kind words Barry. Much appreciated.
Wishing you all the best.
★★★★★ 5/5
GoogleWe purchased our first home as a married couple, Ian helped us every step of the way & his communication skills where amazing he went above and beyond to ensure that we where happy and was an amazing support to us through the whole process thank you Ian
Kassandra · 16 March 2026
Agent replied · 16 April 2026
Hi Kass, wishing Robert and yourself future happiness in your first home together.
★★★★★ 5/5
GoogleIan and Janet were fantastic throughout the quick process as first time buyers. Ian was very quick to respond to any queries we had and it was greatly appreciated. Would highly recommend the professional and friendly service
Jodie · 9 April 2026
Agent replied · 16 April 2026
Hi Jodie, many thanks for your kind words. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleIan has been a huge help for my Mum who has moved from Lancashire to Essex. Throughout the long process, he’s been supportive, patient and always available to help. The family are very appreciative and happy she’s settled in so well.
Simon · 16 February 2026
Agent replied · 16 April 2026
Hi Simon, we hope your Mom is settling into her apartment and feeling much better.
★★★★★ 5/5
GoogleThe sale of my mother's house went extremely smoothly, very professional and a stress free experience. We were kept fully informed and advised throughout the whole process, with reassurance and no pressure.
Thank you Ian Tinsley very much.
Denise · 16 February 2026
Agent replied · 16 April 2026
Hi Denise, thanks for taking the time to leave such positive feedback. I’m so pleased the sale of your late Mother’s home went through smoothly. Wishing you all the best.
★★★★★ 5/5
GoogleWe picked Ian Tinsley as the agent we wanted to sell my cousin’s property as he was the only one to give a realistic view of its value. His suggested marketing approach also reflected the fact that the property was in need of significant modernisation. Within 2 weeks we had several viewings and in the end Ian’s recommendation of a preferred buyer reflected the position of that buyer to complete without any issues. We would definitely use Ian’s company again should the need arise.
Paul · 2 April 2026
Agent replied · 16 April 2026
Hi Paul, many thanks for trusting our marketing strategy on behalf of your cousin. We are really pleased that we delivered a great result in a short timeframe.
★★★★★ 5/5
GoogleWe contacted Ian at Tinsley & Co again after first selling a house with him 12 years ago , so it was a no brainer to use him again as it had been a very easy process the first time .
Ian was absolutely spot on with the pricing of our home and we achieved exactly what he said we would .
Ian is polite , articulate and always on time he showed our house on Sundays and most agents won’t even contemplate this , he goes above and beyond and from our sale being agreed 8 weeks later we are in our new home .
We wouldn’t hesitate to use Tinsley & Co in the future they would be our first port of call
Thanks again Ian .
Steve · 3 December 2024
★★★★★ 5/5
GoogleHaving lived in our home for the past 36 years the thought of moving was quite overwhelming. Our daughter and son-in-law had just sold using Ian as their agent and told us to give him a call. From then on everything went very smoothly we sold very quickly as Ian knows his housing market very well. The fact that Ian works outside of normal working hours is a huge plus as he will answer any questions any time day or night. Well done Ian and team.
Tracy · 1 December 2024
★★★★★ 5/5
GoogleWe recently moved across Essex and were recommended Tinsley & Co by a close friend who had previously worked within the sector - following our experience, we are most comfortable to also highly recommend them onwards to both family and community contacts (and, in fact, we have already done this whilst our items still remain within packing boxes) We found the professionalism, with integrity, delivered by the Tinsley Team, most welcoming and allowed us to confidently ‘hand-over’ the promotion and necessary guidance towards the selling of our most valuable possession as we secured the onwards purchase of our new Home. Reach out, give them a call as we have discovered with Tinsley, Estate Agent perfection.
David · 15 April 2026
★★★★★ 5/5
GoogleIan sold my mother’s property a few years ago, she was really pleased with the service so me and my husband decided to use Ian for a probate property. Ian was very quick to get the house on the market and the property was sold quicker than …
Rebecca · 16 October 2025
★★★★★ 5/5
GoogleIan and his team provided us with an outstanding experience as first-time homebuyers. From our very first viewing, Ian was exceptionally friendly and professional, making us feel comfortable and well-supported throughout the entire process. He was always attentive to our needs, accommodating our schedule for viewings, and showing a genuine interest in the property. His deep knowledge of the property and the area was incredibly reassuring, helping us feel confident in our decision.
Janet was also invaluable, consistently keeping us informed of any progress and promptly addressing all of our questions and concerns. The entire team’s warmth, friendliness, and professionalism made this journey much smoother than we anticipated. We cannot thank them enough for their incredible support. We wholeheartedly recommend Ian and Co to anyone looking for a seamless and positive home-buying experience.
Todor · 17 August 2024
★★★★★ 5/5
GoogleIan conducted the sale of our house smoothly, kept us in the loop and was very professional. Janet was also very, very helpful. Would recommend and use their services again.
Nicola · 16 February 2026
★★★★★ 5/5
GoogleThanks Ian for a smooth sale of our first house! Great communication throughout the process, very knowledgeable and organised viewings quickly and efficiently. Ian was recommended to us by a friend and we have since recommended him to family members.
Ashleigh · 16 October 2025
★★★★★ 5/5
GoogleIan secured our forever family home and even managed to sell our home off market. He knew his buyers requirements and on viewing our house, knew they would love it. Efficient and honest, a brilliant agent to work with. Made the whole process smooth, and we complete the chain within 11 weeks!
Will work with again (if we ever need to move)!
Thanks Ian, Charlotte, Colin & the girls
Charlotte · 26 October 2024
★★★★★ 5/5
GooglePurchased my house from Tinsley Estate Agents. Really good service and communication, Thank you to Ian and Jan for your all your hard work!
Jenna · 16 February 2026
★★★★★ 5/5
GoogleThroughout the whole experience I can honestly say that Ian Tinsley and his sales progressor Jan demonstrated
real concern, professional knowledge and experience that saw the purchase through to a happy ending for us all. In
particular Ian is,without doubt, very knowledgeable and I would definitely recommend using his company
Reg · 8 April 2025
★★★★★ 5/5
GooglePurchased Land through Ian & Tinsley & Co. Great communication throughout the sale. Ensured the process was smooth & Prompt from start to finish. Would recommend 👍🏻 …
Luke · 26 March 2026
Agent replied · 16 April 2026
Hi Luke, good luck with your proposed development. Many thanks for your positive review.
★★★★★ 5/5
GoogleIan recently helped my retired mum with the buying and selling of her homes. Ian was very patient with her and instead of talking on the phone to explain requirements & stages to her he went to the house in person. Ian built up a lovely relationship with us which made the whole house move a easier process this time round for my mum who is settled in her new home now. I would recommend Ian Tinsley & Co to anyone buying or selling there homes. Thanks again Ian
Tracey · 15 September 2023
★★★★★ 5/5
GoogleWe met Ian at the viewing for a house we were considering to buy. He talked about the house as if it was his own and was very open with helpful advise on what to consider... we didn't proceed on that transaction however when we were ready and needed to sell Ian was the only one that came to mind.
Ian visited us to value our home and made suggestions on how to get it ready for potential viewings.
Ian and Janet are excellent at what they do, from instruction to completion they managed our expectations throughout the process and were very good intermediaries between us and our buyers.
Tinsley & Co. do go the extra mile and add a personal touch.
I would definitely recommend!
Dolapo · 16 August 2023
★★★★★ 5/5
GoogleIan was a pleasure to deal with throughout the purchase of our new home. No query was too small and he was always on the phone to speak to when needs be. Ian also recommended to us a mortgage advisor and solicitor who both made the process smooth and stress free! Great team all round and I would highly recommend using Ian
Chris · 25 July 2024
★★★★★ 5/5
GoogleIan and Janet offered us the most professional, dependable, reassuring service throughout our buying and moving process. Very responsive and keep you up to date with everything. It's a buoyant market and one needs a calm and experienced team to see through the process, and Ian and Co did that perfectly for us. We wouldn't be in our dream home had it not been for all your dependable, calm, professional work.
I highly recommend their services; they will definitely exceed your expectations.
Thank you Ian and Team
Douglas · 12 June 2023
★★★★★ 5/5
GoogleIan and his team have been excellent, not just in the completion/exchange but in the viewings period as well.
Right from the very start, Ian made an effort to understand our requirements and restrictions and showed us properties accordingly. A testament to this is that the house we ended up buying was pointed out by him as perfect for us before it even was available to see on Rightmove, and he was correct!
Following that, Ian has been very supportive regarding any questions throughout the exchange process, and has been an excellent intermediary between us and the sellers.
Extra bonus points - he even recommended a great after shave!
Muhammad · 12 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.