Trusted Agent profile · Brentwood, Essex

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Next Chapter Brentwood reviews from sellers

★★★★★

25 reviews from sellers · all 187 reviews

Swan House, 9 Queens Road, Brentwood, Essex, CM14 4HE

25 reviews of Next Chapter's Brentwood office come from sellers, rated 5.0 out of 5 on average. We know the reviewer is one of the sellers when they told us, ticked it on the review form, or the review says so.

Reviews from sellers

25 reviews from sellers, from every platform, shown as written. First names only.

5/5

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Seller

Fantastic value for money!

Amir and Katie are a start up company with an amazing amount of enthusiasm for selling your house. Initially Amir did all viewings but when this became restrictive due to time constraints we happily did a few ourselves. The photographs speak for themselves and sell your house for you - what a brilliant idea to use a professional photographer! Our house sold very quickly despite a couple of hiccups along the way. My only quibble is due to next chapter being a start up it can often be difficult to get hold of Amir immediately although he will eventually get back to you when he has a free moment. This can be stressful when chasing progress. Overall though, brilliant value for money when selling a house over £250,000

Katie · 9 September 2015

Agent replied · 17 October 2015

Slight typo - *to exchange of contracts

5/5

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Seller

An Agent who will sell your home without you having to do anything.

From the initial sale estimate and review of the property, Amir and his team have been proactive in all aspect of a smooth sale. He quickly established our goals and endeavoured to achieve them. I had total confidence in his ability to sell our property within the time frame we required without any additional comprise. His fees are very reasonable and its refreshing to have an agent actually willing to do all the work.

Rose · 30 September 2015

Agent replied · 17 October 2015

Hi Rose, Thanks for the great feedback! Whenever you need our services again, the team and I are always here to help. Thanks again, Amir

5/5

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Seller

A Breath of Fresh Air - Superb!

It was obvious to see when meeting with Amir last year for a valuation that he was very enthusiastic and wanting to make a difference in the Estate Agency space. When finally putting our house on the market this year I was pleasantly surprised to see that Amir was if anything, more driven and focused on deliverying a top level of service than he was before. The photography was very impressive and the advice given prior to having the photos taken proved invaluable in showing our home off to it's full potential. As promised the service levels did not drop throughout the sale process as I have experienced when using other firms. When concerns were raised about my buyers lack of positive movement Next Chapter took the necessary steps to make sure things were moving in the right direction and gave the comfort level that I needed to allow them continue without my continued chasing. Regular updates and good communication are key to good service and Amir and his team did an excellent job in this area. I would highly recommend them to anyone else in the area looking for a positive estate agent experience. You are not made to feel like you are one many clients being managed in order of priority but instead treated individually with the correct level of importance you expect when paying someone for a service. I wish Amir and his company a very successful future and thank them for helping make this part of our a move a much less stressful one.

Paul · 16 November 2015

5/5

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Seller

Great service and honest!!!!!!

Amir told me he would get my house sold as others couldn't, and he stuck by his word. It was not an easy ride as Amir had to deal with two sets of solicitors that were not proactive and did not enjoy the art of communication! When he saw that all parties were upset by how long the process was taking, Amir took control of the situation until he achieved the exchange date and then completion, keeping me informed all the way. Top man and top service. Gavin Hansell

Gavin · 16 July 2015

5/5

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Seller

Could not have asked for more!

We recently sold our house through Next Chapter and could not have been happier with their brilliant service. Our first meeting with Amir set the tone - he really took the time to sit and discuss our move with us, which was like a breath of fresh air after dealing with other local agents. Amir is so enthusiastic, hard-working and friendly - he made the whole experience of selling our house a pleasure rather than a stress! We were extremely happy with the photographs that were taken of our house, which really stood out online. Everything was dealt with and handled so quickly, with minimal fuss and intrusion. Amir has been extremely helpful - from moving furniture around for us so that we could get the best photographs, to picking up keys and dropping off paperwork. He has been an absolute star and we've loved working with him. We wouldn't hesitate to recommend Next Chapter and will definitely use them again in the future. This is a brilliant local business with a great ehtos. We wish Amir and his family all the very best - if his blue signs all over Brentwood are anything to go by, then he's well on his way to a huge success, which is exactly what he deserves! Anna & Lewis, Brentwood

Anna · 5 July 2015

5/5

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Seller

Simply the best

By all means shop around for your estate agent but, trust me, you will never find one that is as helpful, dedicated and hard-working. Next Chapter have been an absolute pleasure to deal with from start to finish. I immediately took to Amir because of his lack of a "hard sell." It's a complete no-no for me if someone is only interested in getting you to sign on the dotted line for something, without taking the time to hear what it is that you require of them. Their price is an obvious benefit, and the photos that will be taken of your property by renowned photographer Linda Blacker are outstanding. Much like Next Chapter.

A customer · 31 March 2015

5/5

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Seller

Highly recommend

We chose to contact Next Chapter partly because we loved their website and the photograhy and partly due to the number of flats they had sold in our development for the best prices. Amir is very professional at all times and Kate's pre photography report is invaluable to preparing your home for the excellent photographs. His knowledge of the market and our development was second to none. We felt comfortable handing Amir a set of keys so that viewings could be done while we were out. From the moment you meet Amir his passion for selling homes comes through. We would definitely recommend Next Chapter

Jessica · 12 March 2015

5/5

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Seller

Next Chapter Review

Amir works very hard for his clients. He is keen, enthusiastic, has good knowledge of the market and market place/value. He took a massive risk going out alone and starting an estate agent company on his own with his partner Kate, and it would only work with hard work, dedication and perserverance. But Amir didn't just talk the talk, he walked the walk. and quite possibly could change the way other estate agents work in the future too. His set fee regardless of the price of the value is very appealing, plus with hiring great photography work, he and Kate really have progressed things forward and it wouldn't surprise me if other estate agents follow suit. I am glad and happy to have gone with Amir, and would happily recommend him and Next Chapter to others. Irfan

Irfan · 7 March 2015

5/5

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Seller

Fantastic service

We recently sold our house with Next Chapter and we would thoroughly recommend them.. Amir is a very personable, honest guy who, together with his wife, delivers a fantastic service. As first time sellers, we had a lot of questions throughout the process and Amir was very helpful in his advice. Nothing was too much trouble. The cost is a fixed fee and significantly cheaper than other local estate agents. Clearly this was a big bonus to us. Amir makes himself easily contactable, even late in the evenings and at weekends. Though this may seem a minor point to some, to a working mum who doesn't stop until the kids are in bed, this was very helpful to me and much appreciated! Overall we felt that Amir was very accommodating, upfront and someone who took the time to listen and understand us and what we wanted and then he worked extremely hard to make it happen. We have already recommended Next Chapter to our friends and family and we will be returning ourselves as and when we come to move again in the future!

Anonymous · 24 February 2015

5/5

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Seller

We sold our house with Next Chapter and have no regrets at the choice we made. From my experience of selling previous properties with various Estate Agents, this has been the best by far. We were at first a little hesitant in using a relatively new company compared to a more established and larger one, but Amir was very honest, we liked what he had to say and his approach, the fact that he tried to be creative, and ultimately the fee was the most competitive by a long way. Amir and his team pride themselves on 3 key principals - lower cost, better service and professional pictures. Amir has clearly seen a gap in the market and I'm sure his company will grow further if he sticks to these principals. The cost is a fixed fee and significantly cheaper than other local Estate Agents. Amir recognises that Estate Agenting has moved on with the introduction of on-line companies and that you don't need a shop window to sell a house, therefore passing this saving onto the seller. Let's face it, this is the most important thing for all of us and we saved money! Amir uses a creative photographer to get the best pictures and they do stand out from the rest on the various websites. You do pay a small upfront fee here to the photographer, but it's worth it. Next Chapter's service does make the whole experience easier. Amir was always contactable and available whenever needed, including late in the evenings and on Sunday's! This makes a difference, as he is able to accommodate and accompany every single viewing and allows more viewers through the door. Amir was never pushy or pressurised you into dropping the price unnecessarily etc. He ultimately worked around you and really put your interests first and listened to your needs. They even dropped off mulled wine and mince pies at Christmas! For all these reasons we would 100% recommend Next Chapter to anyone. Thanks to Amir and all his team!

A customer · 18 January 2015

5/5

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Seller

Thank you!

Amir and the team worked twenty four seven (and I really do mean 24/7) from day one! Our house sold within two weeks and we had several offers to choose from. Next Chapter is the way forward in estate agent fees too, a set price no hidden costs so no matter the price of your house you always receive the very best attention! Best of luck to Amir, the team and of course baby Daisy xxx

A customer · 21 April 2015

5/5

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Seller

Great Service, Reliable & Proffessional

We would like to thank Amir and his team for making our move as professional and reassuring as possible. Although we encountered problems, Next Chapter were always on hand to assist, advise and were always there till the end to ensure problems were resolved. We will always recommend and urge friends and family to sell their homes through Next Chapter, as their bespoke service is incredibly unique. Thank you Emma & Darren Brooks

Emma · 7 January 2016

5/5

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Seller

Excellent, highly recommended.

We can not speak highly enough of the Next Chapter team. From the outset they were extremely helpful and gave us confidence in the process of buying and selling, always answering our phone calls promptly and using their professional experience to advise us.. In particular, when it looked like our chain could break down Amir went above and beyond to keep it all together successfully. Thank you!

Laura · 9 April 2016

5/5

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Seller

So glad we found Next Chapter!

Honesty - that's the first word that springs to mind when reviewing Next Chapter. We could always rely on Amir to be completely honest, which was very important to us. Next Chapter are professional, friendly and helpful. I couldn't imagine using any other estate agent!

Christine · 4 July 2016

5/5

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Seller

Selling our home was actually an enjoyable experience!

We were extremely pleased with our selling agent Next Chapter. The entire process was made really easy for us and everything was taken care of. From our initial valuation we could see the confidence of the team and were really impressed with the innovative ideas presented to us for marketing our home. We never felt pressurised and our suggestions were always taken into consideration. We had a high volume of viewings through the door and after 8 weeks we had several offers on the table. The final negotiations by Next Chapter meant we received a great price for our property and their tactical shrewdness meant we had the right buyer and completed 6 weeks later. Highly recommend for a stress free sale.

Hannah · 9 January 2017

5/5

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Seller

Exceptional service, Exceeded Expectations!!!

We could not fault the service provided by Next Chapter, nothing was too much trouble, we had regular updates throughout, they provided excellent value for money compared to other agents, their extended opening hours and around the clock service was amazing, they offer a personal touch and always have time for you. I could go on but all I will say is anyone considering using Next Chapter should do so without hesitation. Thank you again to all of the Next Chapter team for all of their hard work! Leanne & Michael

Leanne · 27 October 2016

5/5

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Seller

Totally Professional and The Ultimate in Service

My wife and I have been totally impressed by the professional service we have received from Next Chapter. From the outset, we were able to relax as they carried out all the viewings while we went for coffee. Thereafter once they provisionally sold our house, they did all the arranging, communicating, chasing and ensuring the conveyancing went as smoothly as possible, all through our purchase chain until contracts were exchanged. We can't thank them enough for making what can be an enormously stressful experience go so smoothly.

Robert · 1 July 2016

5/5

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Seller

Excellent, professional, non threatening service!!

From start to finish all staff at Next Chapter have been: friendly professional calm supportive reassuring helpful and efficient. I would highly recommend them as an agent for buying and selling. Having dealt with four moves previous to this move we have found Next Chapter to be the best by far and they put some of the other local agents to shame, Amazing service for a great price. Thank you

Jenni · 23 September 2015

5/5

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Seller

Outstanding service and great value.

We were going to use another estate agent but switched to Next Chapter following a recommendation from a friend. Service they provided was first class from the photographs, to escorted viewings, follow-up throughout the whole process and superb customer service. They also achieved a sale price far higher than we expected.

Simon · 19 July 2016

5/5

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Seller

Great!

A total change from the stereotypical estate agent! Such a great experience from start to finish. Brilliant communication and friendly staff. Would recommend to anyone looking to sell their property. A breath of fresh air.

Kayleigh · 1 May 2015

5/5

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Seller

A totally honest Estate Agents which is hard to believe I know. A very thorough, efficient, caring service.. I have no qualms in recommending them and would definitely use them again.

Amanda · 18 August 2018

5/5

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Seller

Great Service

Fabulous service. Always pick up the phone and get back to when they say they will. Thank you for your help and advise during the whole process.

Maria · 24 October 2015

5/5

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Seller

From start to finish, excellent presentation, service and advice.

A personal and informative service throughout, and we would have no hesitation in recommending "Next Chapter".

Keith · 19 January 2016

5/5

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Seller

Successful Sale

We would thoroughly recommend using Next Chapter, they were extremely efficient and very pro-active.

Phil · 11 December 2015

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Questions from sellers about Next Chapter Brentwood

What do sellers say about Next Chapter Brentwood?

25 reviews from sellers, rated 5.0 out of 5 on average. For example, Katie wrote: "Amir and Katie are a start up company with an amazing amount of enthusiasm for selling your house. Initially Amir did all viewings but when this became ..."

How do you know a review is from one of the sellers?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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