Trusted Agent profile · Brentwood, Essex

Keith Ashton Brentwood reviews from tenants

2.0

★★★★★

1 review from tenants · all 3 reviews

20 St Thomas Road, Brentwood, Essex, CM14 4DB

1 review of Keith Ashton's Brentwood office come from tenants, rated 2.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

1 review from tenants, from every platform, shown as written. First names only.

2/5

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Tenant

Disappointing, discourteous and will not be returning

We wanted to view a property but despite making a booking it was then cancelled the next day because the property had been let. We wouldn't have minded but were travelling a long way and had been reassured it was still available and that no other viewings had taken place. We decided to drop in and were met with abruptness, no apology and a refusal that they had acted unkindly, if not unprofessionally. Given we spoke to the manager it didn't fill us with hope and now avoid any properties with this agent. A really disappointing experience.

Torie · 5 February 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions from tenants about Keith Ashton Brentwood

What do tenants say about Keith Ashton Brentwood?

1 review from tenants, rated 2.0 out of 5 on average. For example, Torie wrote: "We wanted to view a property but despite making a booking it was then cancelled the next day because the property had been let. We wouldn't have minded but were ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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