Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
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5/5
GoogleAs a landlord choosing the right letting agents is so important!!
I have had problems with a previous agency, but was recommended to use Hardings by a close friend who has done a great deal of business with them over many many years!! I value his opinion and he couldnβt rate them high enough and I know he expects perfection!!
Well Hardings easily managed to let the property during the quiet Xmas/New Year period!! Since then the tenants have taken occupancy and there have been a couple of unforeseen property issues, but all handled in a prompt and diligent manner!! All is now settled π€π»and hopefully things have now settled down.
Karl and his team have given a fantastic personal service and I also appreciate everything they have done!!
So glad I moved my property to them!!
Gareth Β· 30 March 2024
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1/5
GoogleIf I could give them zero stars I would !
Me and my husband recently were renting through this agency and we truly regretted our decision
They are full of lies and sugarcoat everything!
Beginning with the property that wasn't what we saw was advertised online from the horrible neighbours we had to deal with and the neighbourhood!
When we asked them they specifically said they had zero complaints about the neighbours when indeed we found the hard way that's not true!
I have never had so much horrible experience with property agency in my life
I do not recommend them at all they are greedy people who just want to take your money and most likely never give your deposit back and make it all your fault!
I truly do not recommend them to anyone!
Sisi Β· 10 August 2025
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5/5
GoogleWhat a great experience. Some challenges with the landlord were overcome and we were kept updated at every stage. Totally recommend using Hardings / Delaney
Thank you. π β¦
Perryn Β· 2 December 2025
Agent replied Β· 30 December 2025
Thank you so much for your kind words! Weβre delighted to hear that we could help navigate the challenges with the landlord and keep you updated throughout the process. Your recommendation means a lot to us, and weβre thrilled that you had a positive experience with Hardings/Delaney's. We really appreciate your trust and support
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1/5
GoogleGreedy greedy greedy, they are in for the money only, you can drop dead in there as far as they care, as others said they take your deposit just because they can. The director Karl is a piece of work be careful.
Fucking Β· 30 November 2024
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1/5
GoogleIf you're a tenant I would recommend to avoid this letting agency and agree with the recent reviews that they have became just another greedy company. They don't want to give the deposit back easily, full of lies, trying to blame that property was not cleaned to a professional standard even thought the condition of the property was much better than before we moved in and every inch of flat was cleaned. They do inspections sooo often that you need to take days off for them, just so they can come and take photos each time for a max of 1min! They don't really do any repairs and the attitude of some staff is just appaling. This agency has gone downhill and if you want a trustworthy company then I would advise you to avoid this one.
Julija Β· 29 January 2025
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4/5
GoogleI am a portfolio landlord. I have dealt with Harding's on 2 occasions and have found them to be great to deal with. Very satisfied with their service and would recommend. I haven't given 5 stars as I never do - there is always scope for improvement!
Kevin Β· 30 March 2024
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5/5
GoogleHardings are a really good company. Friendly, Easy to use and always find me reliable tenants
James Β· 2 December 2025
Agent replied Β· 30 December 2025
Thank you so much for your kind words! Weβre delighted to hear that youβve had a positive experience with Hardings and that weβve been able to find reliable tenants for you. Your support and recommendation mean a lot to us.
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1/5
GoogleThey will take your money and they absolutely do not care what happen to you after that. Very one sided, as long as they get what they want. Even if your rent is fully paid on time they pester you with 3 monthly inspections, they refuse to do repais, although I am not sure that you can call it a repair if it was already broken when you moved in. Every time I contact them the only thing I hear that 'the landlord didn't give us permission', that's a good excuse.
Moody Β· 30 November 2024
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5/5
FacebookA phenomenal agent!
David has been fantastic from the get go! The advert he created for our home was unique and perfectly written, which attracted plenty of viewers and ultimately a buyer. His commutation was fantastic throughout.
He went above and beyond his line of duty to rectify an issue which could have cost us the sale. Something I think other agents wouldnβt have done.
I highly recommend David and the Hardings team!
Mark Β· 26 August 2020
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5/5
GoogleHave been with Hardings for more than 20 years they have always been very professional friendly and have dealt with any problems that have arisen promptly. Jamie and the team have always been helpful and answered any questions we may have had when visiting the office. I would personally recommend them to anyone who needed a letting agentPositiveQuality, Professionalism, Value
AlisonR Β· 22 June 2022
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5/5
GoogleProfessional, efficient and reliable.
Thank you
Raffaella Β· 2 December 2025
Agent replied Β· 30 December 2025
Thank you for your kind words! Weβre thrilled to hear you found our service professional, efficient, and reliable. Your support means a lot to us.
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5/5
GoogleVery Professional and responsive Ms Tily was super helpful in finding a rental property and helped us to move in quickly... She is also helping us on issues like mold and changing carpet etc taking to owner...very supporting and helpful...I would recommend Hardings Lettings for their Professional and friendly approach π β¦
Ravi Β· 30 July 2022
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5/5
FacebookWe have just finished a tenancy through Hardings and they were excellent throughout. Responsive to problems, good communication, helpful guidance. Clearly this also relies on a responsive landlord too and ours was very good, but the agent plays a big part.
Obviously tenants don't have input as to which agents properties are let via, but I would recommend landlords to use Hardings as they have been excellent from our point of view. We have rented lots over the past 13 years and used many agents in Southampton, Winchester and Salisbury. Hardings have been the best by far.
Andy Β· 28 July 2019
Agent replied
Thank you
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1/5
GoogleDeposit thieves .I rented with them for 2 years.
They tend to take your large deposit with them when you leave.
General overall recondition of old house(Character house) is unfairly put up on tenants head by taking away all his deposit.
Taking my fight with deposit protection. Donβt know how itβs going to go .
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Update after a month of waiting to see the house back in renting market.
I can see my deposit is used to give new makeover to entire house.Repaint all the rooms
Replace all fence panels in garden and to by new white goods.
Replace kitchen sink and to do new woodwork in kitchen.
The Agent initially said there will be some costs towards painting but it appears like due to landlord's greed for money hardings agent gave in and wants entire deposit (Β£1800) towards above extra work.. Taking my fight up with DPS.
A Β· 26 March 2019
Agent replied
Dear Dinesh, We have let time pass now and the DPS have made their decision that the condition you left your rental property in was not the way that you found it. We would prefer that you left the property the way that you found it and we did not have to deal with the amount of work that you left us to deal with to get the property in the condition to re-let it to another tenant. I do hope that your current landlord is not going to have the same issues we had with you as a tenant and you leaving the property is the correct condition.
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1/5
GoogleDeposit thieves .I rented with them for 2 years.
They tend to take your large deposit with them when you leave.
General overall recondition of old house(Character house) is unfairly put up on tenants head by taking away all his deposit.
Taking my fight with deposit protection. Donβt know how itβs going to go .
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Update after a month of waiting to see the house back in renting market.
I can see my deposit is used to give new makeover to entire house.Repaint all the rooms
Replace all fence panels in garden and to by new white goods.
Replace kitchen sink and to do new woodwork in kitchen.
The Agent initially said there will be some costs towards painting but it appears like due to landlord's greed for money hardings agent gave in and wants entire deposit (Β£1800) towards above extra work.. Taking my fight up with DPS.
Dinesh Β· 31 July 2018
Agent replied
Dear Dinesh, We have let time pass now and the DPS have made their decision that the condition you left your rental property in was not the way that you found it. We would prefer that you left the property the way that you found it and we did not have to deal with the amount of work that you left us to deal with to get the property in the condition to re-let it to another tenant. I do hope that your current landlord is not going to have the same issues we had with you as a tenant and you leaving the property is the correct condition.
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5/5
GoogleVery Professional and responsive Ms Tily was super helpful in finding a rental property and helped us to move in quickly... She is also helping us on issues like mold and changing carpet etc taking to owner...very supporting and helpful...I would recommend Hardings Lettings for their Professional and friendly approach π β¦
Rk Β· 11 January 2022
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1/5
GoogleEstate agents with no decency or consideration. Rudely spoken to particularly by Debbie who couldn't be bothered to reply to emails or phone calls I would often have to leave 2 or 3 messages first. I guess once they have your money the customer service goes out the window.
Despite previously introducing other colleagues to the agency after my recent experience I have told everyone to steer clear.
Aarani Β· 31 July 2017
Agent replied
Dear Aarani, Sorry to hear that you were not happy with your experience i can assure you that was not our intention. If you would like to discuss this further please do not hesitate to give me a call on 01277 233400 Kind Regards Jamie Goodwin
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1/5
GoogleEstate agents with no decency or consideration. Rudely spoken to particularly by Debbie who couldn't be bothered to reply to emails or phone calls I would often have to leave 2 or 3 messages first. I guess once they have your money the customer service goes out the window.
Despite previously introducing other colleagues to the agency after my recent experience I have told everyone to steer clear.
A Β· 26 March 2017
Agent replied
Dear Aarani, Sorry to hear that you were not happy with your experience i can assure you that was not our intention. If you would like to discuss this further please do not hesitate to give me a call on 01277 233400 Kind Regards Jamie Goodwin
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5/5
GoogleGreat experience. Tilly was very helpful and assisted us very well.
Mezian Β· 13 April 2024
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5/5
GoogleI'm going to start by giving them 5 stars because they have potential to be a top Property Management company.As everywhere in business theres allways going to be "+" and "-" this one is not perfect , but overall I'm happy with the property that Myself and Fiance has rented through them.
First encounter matters a lot and have to say that Tilly Wise one of their employees has been extremely polite and professional and for me that is a must. Almost every time in a business contract at least for myself is not about the problems that appear but how they are resolved.
I strongly recommend.πPositiveProfessionalism, Value
Octavian Β· 22 June 2022
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5/5
GoogleHardingβs have managed the house that I rent out for 8 years and have always been extremely good and professional and dependable. They truly take care of all the stuff that as a hands off landlord, I donβt want to be involved with, yet they keep me in the loop and consult me for the important things, whilst providing their professional opinion and guidance in those areas. All the team are very friendly and helpful. Iβm very happy with the service.PositiveResponsiveness, Quality, Professionalism, Value
Tori Β· 22 June 2022
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5/5
GoogleWe became accidental landlords back in 2013. At that time we thought the smart thing to do was to put our faith in a lettings agency - not Hardings - who positioned themselves as premium service providers. Sadly that experience ended in tears and many months unpaid rent. Thankfully a friend recommended Hardings and things have gone well ever since. Sure, a couple of glitches but not with the Hardings team. Throughout they've been responsive, professional and effective. Very happy to have been with them for over a decade, and to be able to commend them now.PositiveProfessionalism
Jeff Β· 22 June 2022
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5/5
GoogleIn my opinion, I would like to thank harding's staff for their support and understanding. Losing my mum as been very sad and difficult, struggling with the funeral costs and trying to get to work as been hard, I've never been late paying my rent and I never would have but for obvious reasons I have had no choice. So again a big thank you for your support at this difficult time. Regards Richard
Richard Β· 30 July 2022
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5/5
GoogleI have been letting my property with Harding for over 10 years. They are extremely professional, responsive and my mind is at rest knowing that they are managing my property. Great Job Jamie and team.
Jasbir Β· 30 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.