Trusted Agent profile · Brentwood
★★★★★
1,774 reviews across 2 platforms
3 St. Thomas Road, Brentwood, CM14 4DB, CM14 4DB
Part of Douglas Allen, see every office.
Douglas Allen's office in Brentwood, at 3 St. Thomas Road, is rated 4.7 out of 5 across 1,774 reviews on two platforms, including 19 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Douglas Allen Brentwood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotSigned up due to Maureen!
We signed up for listing our property with Maureen Grey at the East Ham branch as she was an absolute pleasure to work with. She had a wonderful nature, transparent and professional in ALL aspects of her conduct. The rates offered are great and we are really excited to be on the market for what we hope will be a success. Either way, we certainly recommend Maureen and can’t speak more highly of her! Thank you, Rishi & Brioni Lal
5/5
TrustpilotGreat service
Great service, I would like to say a big thank you to the guys at Douglas Allen Chingford. They always made us welcome and were there for us every step the way. James and his team were amazing and Natasha had a very calming manner which helped us to purchase our new home with limited stress. We would recommend them to anyone buying or selling as there service was fantastic.
Hi Kevin,Thank you for taking the time to post your 5 star review regarding James, Natasha and the rest of the Chingford team.Its great to see that they helped you through the transaction and you are now in your new home.Thanks againRob WadeAssociate Oprations Director
5/5
TrustpilotWe recently enquired about viewing a…
We recently enquired about viewing a property at Douglas Allen and met with Khaleesha and her team, she went above and beyond to help us with matching us to the right properties in the area. We have decided to put our search on hold till next year but we will be definitely go back to Khaleesha and her team.
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotEllie has been fantastic in supporting…
Ellie has been fantastic in supporting me through the journey of finding a home for my family. Her customer care is exceptional. She made sure I was aware of all the other professionals that will support me in this journey. I have not yet found the ideal home but know she is doing her best as I am very picky.
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotDouglas Allen Barkingside!!
I bought my first new property with through Douglas Allen in Barkingside. Joe was helpful from start to finish - the whole way through the process, very friendly too. Kept me up to date with the details and chasing up when necessary. Hasan was also very helpful.The solicitors (JSLAW) who were recommended by Douglas Allen were very efficient and straightforward.I do not hesitate to recommend friends or family.A.Kamberi
Dear Agron, Thank you for your kind recommendations for both our company and JS Law one of our panel solicitors. Being helpful and available is certainly how we really help our clients move forward on their life's journey. We fully understand that during the sales process there will be speed bumps along the way and being there to ensure these are dealt with in a positive and friendly way is how we can really make the difference.We look forward to helping anyone you know moving forward.Kind regardsPaul Ingleton - Associate Operations Director
5/5
TrustpilotA1 experience
I found Will Nash advice when I was trying to get a mortgage was brilliant. He cut through all the jargon for me and consaquintly got my mortgage approved. Advised me on my options and always available to talk or ask questions. Steve Ford was also insightful on general enquires for the purchase of my first house. You really can't go wrong with support that I was given. Thanks guys Brendan
Dear Brendan,I am glad that Will was able to do for you what he has done with hundreds of other Douglas Allen customers over many years. During that time he has helped so many people finance their home purchase whilst saving them much time and money, I would even go so as to say he is probably the most successful Mortgage Advisor in the country yet still provides the 'personal touch' as you have commented on.Steve and Will be thrilled with your 5 Star review and I am sure will join me in wishing you well in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotMaureen has been amazing since we…
Maureen has been amazing since we decided to sell with Douglas Allen, she has been so approachable and incredibly communicative through out the pandemic. Maureen would call in on me just to make sure i was okay! Now as the market has been essentially opened back up again we have viewings we never thought possible and she is still as tenacious as ever. Really happy!
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
5/5
TrustpilotExcellent customer service from sales agent.
I am very happy to leave positive feedback for sales agent Aleisha, in the Walthamstow branch of Douglas Allen. She’s been my main point of contact, for the company in arranging a viewings, leading to a potential purchase. She has been an absolute delight to deal with. I found Aleisha to be both professional and polite. Aleisha is a credit to the branch, and no doubt will continue to succeed in her career. Overall I’m very happy with the service given by Douglas Allen, Walthamstow, and look forward to any further contact from them in the future.
5/5
TrustpilotBarkingside
The stressful process of buying a home for the first time was made infinitely smoother thanks to Rumel Miah, who was a consistent and reliable point of contact. Rumel was extremely attentive and provided invaluable advice and insight to the buying process. Faisal Hussain helped with securing a mortgage, and I am very grateful for his knowledge and efficiency. Andy Dumas was also very helpful towards the end when I needed help chasing up solicitors. Fantastic team!
5/5
TrustpilotGreat service
The sale of my house was very simple with Gregory Moore at Douglas allen Woodford. He was different to other agents I have dealt with in the past and guided me the whole way. Even on his day off Steve was there to help with the offers. Overall I was very happy with the whole transaction. I was sold and completed within 2 months as Greg promised so thanks again.
Dear Mr Turner, Thank you for your feedback regarding Greg and Steve at the Woodford Green branch. I am pleased to hear that Greg guided you through the moving process from start to finish. I hope you will be happy in your new home.Thanks againRob WadeAssociate Operations Director
5/5
Trustpilot100 stars for both Arbaz and Hasan 😊…
100 stars for both Arbaz and Hasan 😊 Top agents in the UK! Arbaz has been absolutely amazing in helping us secure our dream home. Honestly these guys are just the best peoples agents ever. They dont think of you as a number but a person, they are extremely polite courteous and treat your transaction as if it was their own. Arbaz cant thank you enough...you are a peoples agent always keeping your promise and getting back to us promptly with any questions we may have had....you are in our eyes thes best estate agent in the UK. Your proffessionalism and patience and determination to help us secure our dream home will ALWAYS be remembered and definately we will let people know of you and to only go to you as they wont be let down. what a wonderful journey it has been. Thanks Arbaz and team!!!!!!
5/5
TrustpilotGreat team
Great team, Steve and Khaleesha were second to none when it came to getting my property on site quickly. They already had people on their books looking in my area so a good amount of viewings compared to other agents from the start. They sold my property very quickly, I have already recommended them to several people and will continue to do so.Thank you so much!!! x
Dear Deborah,Thank you so much for your kind words and 5 Star assessment of our Woodford Green office who you have recently sold your home through. Both Steve and Khaleesha are exceptional at what they do, always giving a 'premium service' at all times.Thank you very much for your custom and indeed for your recommendations!Kind regards,Jon Holden - Managing Director
5/5
TrustpilotWill Nash
Our experience with Will Nash was second to none: What he does not know about the mortgage industry could probably be written on the back of a postage stamp. Not only was he helpful and proactive on behalf of his clients, his knowledge of the market ensured that he would obtain the best solutions with alternatives. I would not hesitate to use his services again or pass on any recommendations.
Dear Mr Ferguson,Thank you for your 5 Star assessment of Will Nash, your words are very kind and much appreciated.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotExcellent Service
Luke and Ray were excellent in getting my property sold for the price I wanted. I was previously on with another well known (but very inexperienced) agency in the area who were unable to get any offers on my house in 3 months. Within a few weeks of being with Douglas Allen I had a few offers one of which I accepted and successfully completed thanks to these guys. It was a pleasure working with them and would highly recommend if you want experienced, professional and helpful agents. Thanks guys!! Hope to work with you again in the future
5/5
TrustpilotThank you for selling our house!
Thank you to all the staff at the Brentwood branch of Douglas Allen for helping us sell our house, in what has been a very stressful move. The staff are all friendly, professional and well-informed and have supported us throughout the process. Special thanks to Abi, Paul, Peter, Nicolle and Siyenne. Each and every one of you have been fantastic and have helped us at every hurdle! Thanks again, Marie
Dear Jeanne,It's great to hear just how helpful our Brentwood office have been in the successful sale of your home, it's something that every member of our team prides itself on and I am glad that putting your faith in Douglas Allen has been truly vindicated.It's been our pleasure to help you move and on behalf of all our Brentwood team I wish you much happiness in your new home.Regards,Jon Holden - managing Director, Douglas Allen
5/5
TrustpilotThank you!
After spending a long tiring two years looking for a home, I was recommended these agents by a friend. I mainly dealt with Will for my mortgage product, and Asena, Sarah they both kept us well informed of all new properties every week! Great work girls well worth going to them if your looking for a helpful agent, I couldn't thank them all enough! :-)
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotDouglas Allen have been fantastic
Douglas Allen have been fantastic. They have helped us from start to finish. Also reassuring us throughout, and when I got stressed telling me not to worry . A massive thank you to Joelle who was my little angel, she was so experienced and guided me and my family throughout. I would recommend Douglas Allen to anyone thinking of moving. They are professional and experienced in what they do.
Dear Lesley Ann,Your feedback that our Basildon office has been fantastic is always much appreciated, I will pass on your comments that Joelle has been your little angle as this is exactly the service levels we aim to achieve on every occasion, it is through the training and development of staff we ensure that the service levels and experience to guide you through what can be a difficult time are achieved.I wish you and the family all the very best for the future.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotKhaleesha Loveday was proactive re property purchase
Khaleesha Loveday was proactive, professional and responsive in relation to helping us find a property.We really appreciate all her support in a closing a deal in this fiercely property competitive market especially in the are we were looking for. We recommend Douglas allen and Khaleesa for their proactive approach and seamless process in place and speed due to vast experience they have in this market.Best Amal Simothy
Dear Amal,Thank you very much for posting this 5 Star review of how Khaleesha and her 'VIP' service helped you find your new home, she will be delighted with your recognition of her.We wish you much happiness in your new home.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotEast Ham office
I want to say a big thank you to all the team at the East Ham branch. I think the friendliest estate agents I have ever met. They remind me of a little family! I want to give a special mention to Waseem, Maureen, Hasan and Faisal. They have been very proactive in my search for a BTL property. Very accommodating and flexible with viewings. Really impressed. Thank you!
Dear Ms Halicioglu,Many thanks for your kind words regarding our Wanstead office and your 5 Star review. Ray and Abu will be extremely pleased with your recognition of their service and efforts to find you a suitable property. We simply want to be as helpful as possible and stand out amongst the competition - something that we call 'Outpassioning!'.Kind regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotExcellent professional service
Jill, Carl and the team at the billericay branch were excellent . Very professional and we instantly felt at ease following a very poor experience with a competitor. There is no doubt that you are more expensive than your competators however we are confident that the property will sell in their hands Tony who took the photographs consulted us throughout the process So a very good experience all round
Dear Mr & Mrs Armitt,Thank you very much for your kind comments relating to our Billericay office and in particular to Gill, Carl and Tony, they will be delighted to hear how their efforts have impressed you so much compared to your with experience another agent.I am confident in Gill and her team being able and most willing to secure a successful sale of your home.Regards, Jon Holden, Managing Director, Douglas Allen
5/5
TrustpilotExcellent service from Walthamstow team
After instructing DA Walthamstow to sell our property we have been very impressed with hign level of customer service from Christian, Casey and the team.A special mention needs to go to Christian who has gone above and beyond helping us sell our property! We chose Douglas Allen over other estate agents because of Christians enthusiasm and professionalism and would happily recommend to others. Keep up the good work!
Hi Kelly,Thank you for your kind comments regarding Christian and Casey, It's great to hear that our staff have gone above and beyond to help you. I hope that your sale goes through smoothly and you will be happy in your new home.Thanks againRob WadeAssociate Operation Director
5/5
TrustpilotI just want to thank Hasan and Maureen…
I just want to thank Hasan and Maureen I had a very good experience especially that I’m selling after 35 years and I like the fact that when I call somebody picks up Also hasan has helped me EVERYTIME I call and I can’t thank you enough Thank you Maureen, Hasan, kash, Nasir and Riana brilliant work
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotThe service I received from Stephen Ford
The service I received from Stephen Ford was exemplary especially with all the problems further down the chain he kept me updated and always ready to assist he certainly went beyond the call of duty I was extremely grateful to him for his care and attention in what proved to be not an easy sale with the chain complications.
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotExcellent service
We have been looking for house for a while. Since I started my house hunt with Douglas Allen I am confident that soon we will find our dream house. Douglas Allen Chadwell Heath staff is experienced, proactive and friendly. Emma is a brilliant member of the team and always available if we need her expert advise. I highly recommend Douglas Allen and Emma for buying and selling services.
Dear Mr Faheem, I am pleased to see that Emma at Chadwell Heath is helping to find you a property and delivering on our companies promises, We remember that when you are looking to buy your dream home their are many hurdles to overcome, as you state we are there to help in every aspect of your move. I am sure the team will do everything to find you your dream property and I would like to wish you all the best.Kind regardsPaul IngletonAssociate Operation Director
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Tell us what you need and we'll put you in touch. Douglas Allen Brentwood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
