5/5
GoogleAndriana is amazing helped us
Agent replied · 11 June 2024
Hi JJ, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
Trusted Agent profile · Brentwood
Cinch Self Storage Brentwood reviews
★★★★★
1,893 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,893 reviews on two platforms, including 250 Google reviews rated 4.9.
Reviews
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
Google5/5
TrustpilotJason was very helpful
Jason was very helpful - he sorted out a mix up with my billing as the discount wasn’t applied and was generally a nice person.
Agent replied · 10 June 2024
Hi Sadie, We apologise firstly that your discount didn't go onto your account, however, thank you for still writing a brilliant review. It goes a long way for us!Best Wishes, Cinch Storage
5/5
TrustpilotExcellent storage facility
Great storage facility, clean and spacious with easy access. I have yet to meet Andy however Nigel is always very helpful should you need anything.Top class!
Agent replied · 10 June 2024
Thanks Hugh for taking the time to give us this glowing review. We will always try to help our customers where ever we can and provide the best possible experience.Best wishesCinch Team
5/5
TrustpilotJason and Matthew were really helpful
Jason and Matthew were really helpful, the whole process was easy and we received a prompt refund when we left a couple of days early. Excellent
5/5
TrustpilotBrilliant service
The team at Letchworth went out of their way to assist in finding short term storage. Will definitely use again if the need arises
Agent replied · 10 June 2024
Dear Mr Pask,Thank you for taking the time to leave us this great 5* review.We do aim to be as helpful and flexible as possible.Best wishesCinch Storage
5/5
TrustpilotExcellent service provided by Cinch…
Excellent service provided by Cinch Newbury. Very friendly and helpful staff especially Drew & Alana! Would recommend.
5/5
TrustpilotAmazing customer service. The best
Amazing customer service with a smart safe and secure facility. My possessions were stored for over a year and came out exactly the same as when they went in. I cannot fault Jason and Matthew in Leighton Buzzard on service and care. Highly recommended needs a 6* button.
Agent replied · 10 June 2024
Hi Benny,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotSally and her team at cinch Letchworth…
Sally and her team at cinch Letchworth have helped massively with my storage needs for work. I couldn't recommend them more
Agent replied · 10 June 2024
Thank you for an amazing 5* review Shaun.I'm really pleased we could help make storing and the use of the office super easy for you.
5/5
TrustpilotWhat amazing team at Cinch Storage i…
What amazing team at Cinch Storage i couldn't ask for a better team to help me move and store my furniture, there is no limits to there kindness they even arranged for someone to return my furniture to me. They definitely deserve 5* thank you so much for all your help, understanding and compassion its very rare to find a team who actually cares and goes out of there way to help. Cinch Storage your the best.
Agent replied · 10 June 2024
Hi Sophie, Really kind of you to take the time to leave a review and we are so happy with your feedback. Super happy our warm hearts didn't go unnoticed!Best wishes.Cinch Storage
5/5
TrustpilotAmazing service
Amazing service! Mark was brilliant and the whole process was easy. I feel like my belongings are secure, and that's what matters.
5/5
TrustpilotGood customer service
Good customer service, good price and clean facility. Hafijur and Aaron were great
5/5
Trustpilotsuper helpful and friendly
The staff at Cinch Letchworth were unfailingly helpful and friendly. Our entire experience with them was positive. Highly recommended
Agent replied · 10 June 2024
Thank you very much for your lovely review, we are so glad you enjoyed your experience with us.
5/5
GoogleHad the pleasure of getting storage with the help of Daniel, Jake and Matesh today. I was looking for storage this morning and came across Cinch storage. I was able to get my sofa fully moved in within 30 minutes of my search. The staff were extremely helpful and supportive considering i had a tight timeframe. The customer service was amazing, and prices were unmatched. I would 100% recommend.
5/5
TrustpilotCalled in to Newbury Cinch & what a…
Called in to Newbury Cinch & what a cinch it was to secure storage! Brilliant reception & advice from a lovely lady called Alana. Very professional & certainly knew her knowledge on storage, costs & everything that entails with it. Highly recommend.
Agent replied · 10 June 2024
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
5/5
TrustpilotNigel and Andy are very helpful and are…
Nigel and Andy are very helpful and are always on willing to help would highly recommend And will definitely be using them again
Agent replied · 10 June 2024
Hi Tristian,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
5/5
TrustpilotCan certainly recommend using Cinch…
Can certainly recommend using Cinch Chippenham, an extremely safe, clean and easy to use facility. But the main thing is the fantastic customer service, Andrew the store manager is a delightful chap. His onboarding process left us feeling confident we’d made the right choice and he’s extremely welcoming and a delight to talk to. The pricing strategy is really clear and easy to understand. Overall a delight
4/5
TrustpilotVery friendly team
Very friendly team! Moving was a very difficult and stressful experience and The whole Cinch team made it a lot easier and really looked after me, offered us tea and biscuits and made sure I was warm as it was very cold outside! They were genuinely interested in my upsetting reason for storing my belongings.I am very impressed by them! Thank you Cinch.
4/5
TrustpilotI thought the staff were first class
I thought the staff were first class. I was in a situation. I can't say what. But I would recommend this company. Very professional people. Nothing is to much trouble. They are very helpful and understanding. In the future if I needed them again. I would. No hesitation. Thanks guys and girls.
Agent replied · 10 June 2024
Hi Miranda,Thank you for your feedback regarding our team and store! I'm glad we were able to help you when you needed us most. We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotMatt was very helpful and professional…
Matt was very helpful and professional getting me set you with my storage unit
5/5
TrustpilotI can only give praise for my short…
I can only give praise for my short stay with cinch storage. From start to finish the people in the office have been extremely helpful. So easy to book with straight forward admin. Clean and dry storage area easily assessable. Very useful trollies for easy moving. Will recommend cinch and use again.
Agent replied · 10 June 2024
Hi Mary,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotFriendly and professional team.
Put a few things in storage at the Leighton Buzzard branch and was totally looked after by Jason and Aaron.Very friendly and professional service from this team. Got me the right deal and made it all so simple. Storage facility is well managed, maintained, clean etc which gave me peace of mind. Highly recommended.
Agent replied · 10 June 2024
Hi Nigel,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleJake was super helpful during the whole process! Would recommend!
5/5
GoogleGreat staff Graham is the best guy to talk to
5/5
TrustpilotExcellent customer service
I have been really impressed with the customer service that I have received. Mollie was friendly, helpful and efficient.
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