Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRating only, no written review.
Elizabeth · 11 September 2026
Agent replied · 11 October 2026
Hi Elizabeth
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Brentwood.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
TrustpilotVery pleasant
Very pleasant, knowledgable and professional staff who keep on top of matters and push things along effectively. The valuation was more accurate than other agents.
Mr · 26 June 2022
★★★★★ 5/5
TrustpilotA very professional and helpful…
A very professional and helpful service, particularly from Lyn Ray and Lauren Wilson. Very friendly and reassuring.
Julie · 19 October 2022
★★★★★ 5/5
TrustpilotKaty was helpful
Joanne · 13 June 2026
Agent replied · 22 June 2026
Hi Joanne,
Many thanks for providing us with your feedback. I was pleased to read that you were happy with the service you received from Katy and that she was able to answer your questions and queries effectively. I know she will very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Rosie · 11 June 2026
Agent replied · 11 October 2026
Hi Rosie,
Many thanks for the 5 star review for the team at our Brentwood office. It is pleasing to know you were impressed with the service you received and thank you for posting your award. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleGood service
Tom · 11 May 2026
Agent replied · 11 October 2026
Hi Tom,
Many thanks for posting your 5 star award for the team at our Brentwood office. It is pleasing to know you viewed your recent experience as positive and hope we can be of further assistance in the future.
Alison Horsley, Customer Service Director
★★★★★ 5/5
TrustpilotAmazing
.very happy
Alex · 26 February 2026
Agent replied · 20 March 2026
Hi Alex
Thank you for providing your review. We all appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery professional
Rating only, no written review.
, , · 24 February 2026
Agent replied · 20 March 2026
Thank you for taking the time to post your 5 star award. It is pleasing to know you were impressed with the level of service you received and we thank you for sharing your experience.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleRating only, no written review.
Venugopal · 17 February 2026
Agent replied · 18 April 2026
Hi Venugopal
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Brentwood.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleAlex from the Brentwood high street office is a pleasure to deal with. Always responsive and ever so polite and professional.
Nicodemus · 26 October 2019
★★★★★ 5/5
GoogleKept me up to date with all developments and very helpfulPositiveResponsiveness, Professionalism
Ian · 25 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
Terry · 23 October 2025
Agent replied · 22 December 2025
Hi Terry,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Brentwood.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
TrustpilotBeresfords Ms Julia Dexter
Hi
TERRY · 23 September 2025
★★★★★ 5/5
GoogleRating only, no written review.
Zekeriya · 22 August 2025
Agent replied · 11 October 2026
Hi Zekeriya
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Brentwood.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Oluwatosin · 22 July 2025
★★★★★ 5/5
GoogleGreat people, great service!!
Christian · 25 October 2020
★★★★★ 5/5
GoogleRating only, no written review.
Carole · 22 April 2025
★★★★★ 4/5
GoogleGood customer service
Yetunde · 26 October 2019
★★★★★ 5/5
Trustpilotvery helpful and friendly
Rating only, no written review.
Cherry · 9 December 2024
Agent replied · 26 December 2024
Hi CherryThanks for your positive feedback following your recent dealings with our local lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotA lovely experience every time!
Rating only, no written review.
Natalie · 4 December 2024
Agent replied · 26 December 2024
Hi NatalieThanks for your feedback and I am pleased that you have had a positive experience whilst dealing with us on a number of separate occasions.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat service
Jack · 22 November 2024
Agent replied · 26 December 2024
Hi JackJust a brief response back from me to thank you for taking time out to provide us with your feedback following your recent dealings with our lettings team.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotDebby and the team are great!!
Rating only, no written review.
Jon · 20 November 2024
Agent replied · 26 December 2024
Hi JonThanks for your positive feedback regarding Debby and the rest of our lettings team in Braintree. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotAlways helpful and friendly.
Rating only, no written review.
Consumer · 16 October 2024
Agent replied · 30 October 2024
I am pleased that you found our staff both helpful and friendly during your recent dealings with us.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Dan · 10 October 2024
Agent replied · 24 October 2024
Hi Dan,
Thank you very much for taking the time to post your 5 star review. I am glad the process was made easy by our team at Brentwood and hope we can be of further assistance in the future.
Alison Horsley, Customer Service Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.