Trusted Agent profile · Brentwood
★★★★★
834 reviews across 2 platforms
2 High Street, Brentwood, CM14 4AB
Bairstow Eves's office in Brentwood, at 2 High Street, is rated 3.3 out of 5 across 834 reviews on two platforms, including 237 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
GoogleThe team that have helped me and my partner move in recently have been superb in ensuring all our needs were met with a very helpful service. Thank you very much Juliet and Claudia!PositiveProfessionalism
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleWe’re very helpful and fast from the viewing all the way to the love in date. All the team that I dealt with that helped with this rental were great, Steve, Juliet and Oz were ever so helpful!
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
1/5
TrustpilotTreat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
1/5
TrustpilotTerrible Company and Worst Service..I…
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
5/5
GoogleThis agency was a pleasure to deal with. All members of staff were courteous and helpful and showed amazing patience and resilience over the 18 months it took to sell our father's house. I would recommend them.
It is great to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review. Thank you for the recommendation. Best wishes, Scott
1/5
TrustpilotHow do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
5/5
GoogleExcellent service provided by Bairstow Eves. They found me the right tenants in a short time.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleBrilliant service from the lettings team! would definitely recommend and would let from them again!
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
1/5
GoogleCalled daily, no answer on the phone, left messages still no one gets back to me. Hard to show interest in a property when no one ever gets back to you!
Hi James, I am sorry that this has been your experience. As the branch manager, I apologise for the difficulty you had in contacting the office. Unfortunately due a line faulty with our phone/internet connection, the office was not contactable for nearly three days until this was repaired. Again, please accept my apology from the branch directly for any inconvenience and should I be able to assist you, please contact the branch and ask for me. Steven Warner, Senior Branch Manager.
1/5
TrustpilotBairstow Eves, Billericay
After renting with Bairstow Eves, Billericay for 5 years. What an awful experience. The attitude from the staff to the wait time of repairs (months) was ludicrous. Even to this date trying to our FULL deposit back took over 2 weeks! Why? I am so glad we don’t have to deal with this company anymore! Good bye & farewell.
1/5
TrustpilotPoor service Sutton Branch
Poor service all around. Estate agents sold services and then once that was done never bothered to really keep me updated. I had to ring them with updates and then when making an official complaint, that was just ridiculous as well.They have given conflicting/false information and haven’t been helpful towards myself and partner. Wouldn’t use to buy, sell or rent a house with these!
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
5/5
TrustpilotBest Property Agents - Highly Recommended
I am very happy with the help and quality of service I received from the whole team namely, Charley, Nicola, Karl, Carly. Specially Charley who chased all the parties involved for me on a regular basis to ensure my purchase happens within my expected timeframe and before expiry of my mortgage.
1/5
TrustpilotThe agents here are completely…
The agents here are completely irresponsible. They don't follow up and treat people badly. I am a buyer when dealing with them. They lost our information sent to them, don't care about data privacy, and are very rude when we ask for a confirmation whether they have finally received our details. I will never let them sell any of my own properties
5/5
GoogleI used Bairstow Eves in Brentwood and they was fantastic. They where professional efficient and very on the ball I am more than happy and will definitely use them again when it comes to moving property. Highly recommended.
Hi, Elliot Thank you for taking the time to leave this review. It's great that you were so impressed by the team and we look forward to dealing with you in the future. Kind regards, Chris
5/5
TrustpilotBairstow Eves letting agency such an amazing team !
Bairstow Eves letting agency such a great asset to Wanstead community , a very helpful team full of consideration and attention to detail. I would like to mention Elaine who went far and beyond to accommodate us and made the impossible to meet our needs, she truly is a star , a kind and understanding lady. A very big thank you to all of Bairstow Eves !
5/5
TrustpilotWould recommend
Alicia from Bairstowe Eves has been a fantastic help in finding a place that was the right fit for me and my friend. She made the process quick, easy and was very informative and responsive. I cannot recommend her and Bairstowe Eves enough!
5/5
TrustpilotWill definitely use again!
Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants. Many thanks :)
5/5
TrustpilotExcellent Service
SandraLike to say a big thank you to all of the team at Bairstow eves Clapham Junction, for the sale of my property. I would also like to say a special thank you to the Senior Associate for after care I received. He went over and beyond to support me. I recommend to my friends to use Bairstow eves 100%.
5/5
TrustpilotRenting experience
I had a pleasant experience renting with them. They were very communicative and always clear.No issues from my side when it comes to rent a property with them. I have not yet had to use the maintenance services though.
5/5
TrustpilotClarity and patience
Exelent attitude and patience from Alicia, i had a lot of questions that were answered very clear and with detail and even after i did a small mistake she ofered me the patience needed to carry me trough the procees 10/10 would reccomend.
5/5
GoogleExcellent service from the Letting Agent. Really more professional the way they handling the customers as well the service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotAMAZING!!
We had the brilliant good fortune of having Jayne Dillon deal with our application, and what an absolute tour-de-force this lady has been. Friendly, dealt with everything for us incredibly quickly, kept us updated at every juncture, an absolute credit to the Bairstow team and the reason we will absolutely be recommending B.E to friends and family alike. cannot thank you enough!
5/5
GoogleI have recently been liaising with Steve Warner and feel that he offers a great sense of joy to his branch. Very good communication, efficient and overall just simply joyful. Thank you.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
