Every review we hold for the Brentford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience working with Preeti from Hunters during our move-in process. She was incredibly helpful, responsive, and made the entire process smooth and stress-free. Preeti's professionalism and attention to detail ensured that everything went seamlessly, and we truly appreciated her support. Highly recommend her and the team!
Юлия · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful feedback! We're delighted to hear that you had such a fantastic experience with Preeti during your move-in process. Her helpfulness, responsiveness, and attention to detail are qualities we truly value, and it's great to know she helped make the process smooth and stress-free for you.
We really appreciate your recommendation and your kind words about Preeti and the team!
★★★★★ 1/5
TrustpilotExtremely disappointed with this firm
Extremely disappointed with this firm, wanted to purchase a property and have waited a year for a viewing to be told it's now got a offer.
A year ago offered a cash purchase and was given two appointments for viewings on the property both cancelled and the property taken off then relisted 6 months later asked for another viewing numerous times to be ignored and fobbed off. Finally after months for another viewing appointment to be cancelled again and told it's sold. It's been a year completely unprofessional, long time a year to be on the market especially when it could of sold a year ago.
Would not recommend very slow at getting back in touch.
Poor communication
Extremely poor
Co · 10 May 2025
★★★★★ 4/5
GoogleThanks for helping us buy the property really appreciate for your support,guidance,and patience process your assistance made everything smoother and we are happy
Munish · 16 January 2026
Agent replied · 16 April 2026
Thank you, Munish, for your kind words! It was our pleasure to support you throughout the process of buying your property. We're delighted to hear that our guidance and assistance helped make everything smoother for you.
Your appreciation truly means a lot to the team. Congratulations on your new property, and we wish you all the happiness in your new home!
★★★★★ 5/5
GoogleThe Hunters team were amazing in finding us a buyer - when the first buyer pulled out they turned the situation around with a replacement within a week and this has gone through successfully. Emma knows the local area well and helped us get the price we needed for our onward move. She is straightforward to deal with and tells it as it’s which we really appreciated. They’re a lovely, warm and friendly lot to deal with and remained positive and helpful throughout what was a lengthy and stressful process due to reasons beyond all our control.
Kate · 19 November 2023
Agent replied · 16 June 2024
Thank you Kate!
★★★★★ 4/5
TrustpilotAlways happy to deal with Tracy and…
Always happy to deal with Tracy and Alison from hunters. I have rented a property for nearly 4 years and really pleased with the efficient service they provide. I would definitely recommend
Many thanks
Jo · 8 April 2025
★★★★★ 5/5
TrustpilotReally happy with the service, thank you
I've lived in a Hunters rental property for almost 4 years now, and I'm very happy with the service, thank you. Russell and the team are really helpful and make everything easy to understand. Highly recommended!
Jo · 11 March 2025
★★★★★ 5/5
GoogleOnly good things to say about the professionals at Hunters in Brentford. Temi was a gentleman to deal with, highly professional and super responsive. Looking forward to working with him again in the future.
Paulo · 20 September 2023
Agent replied · 16 June 2024
Thank you Paulo!
★★★★★ 5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
Anthony · 24 May 2022
★★★★★ 1/5
TrustpilotHorrible Company, Do not use them.
They are very lazy with their work and don't try as much compared to other firms we've interacted with. They made multiple basic spelling mistakes in the detailing of certain properties, such as 'life support' instead of 'lift support' and somehow misspelling 'appliances'. They also have poor communications between potential tenants and letting people, telling us 15 minutes AFTER the designated time that the tenants would not be coming, even though the arrival was booked a week in advance.
Abuzz · 7 May 2025
★★★★★ 2/5
TrustpilotReally slow in replying to anything pretty much
If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.
Nick · 19 July 2025
★★★★★ 5/5
GoogleStefan has been highly professional helping me secure a great deal. He has the patience and knowledge to make a very stressful situation a lot easier. Thank you Stefan!
Jack · 19 December 2023
Agent replied · 16 June 2024
Thanks Jack!
★★★★★ 1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
Jennifer · 10 February 2026
★★★★★ 5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
Belinda · 19 February 2022
★★★★★ 5/5
GoogleI sold my apartment remotely from another country. In the process I found Vik and his team very responsive and trustworthy. They are very knowledgeable in the area and act as the problem solver for their client. Hence I was able to sell my apartment without needing to return to the UK.
Leanne · 17 June 2021
Agent replied · 16 June 2024
Thank you Leanne!
★★★★★ 5/5
GoogleToday, I had an exceptional experience with one of the most professional agents, Manisha. Not only did they provide comprehensive and clear explanations, but they also demonstrated exceptional expertise and went above and beyond to assist me. I highly recommend their services to anyone seeking professional assistance.
Imran · 12 April 2025
Agent replied · 16 April 2026
Thank you Imran!
★★★★★ 1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
Ibnul · 30 October 2023
★★★★★ 5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
Lorraine · 19 January 2022
★★★★★ 5/5
GoogleVic at Hunters Estates is a great agent. He is very honest, having known him for three years. He is very hard working and does what he promises. I am very happy with his hard work, honesty and service. I will recommend this agency when selling a property.
Good work Vic keep it up 😊
Ciyma · 17 June 2020
Agent replied · 16 June 2024
Thank you Ciyma.
★★★★★ 5/5
TrustpilotAmazing - Wembley Park branch (Agent Sam)
My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH
Raghida · 3 December 2021
★★★★★ 5/5
GoogleGareth and his team were exemplary in their support while I was looking to buy a property. I would definitely recommend Gareth and the team.
Jane · 18 January 2024
Agent replied · 16 June 2024
Thank you Jane!
★★★★★ 1/5
TrustpilotAVOID THIS AGENCY!
Hunters (Harlington)- The agents and landlords prioritize money over tenant well-being and are quick to take your deposit while ignoring maintenance requests. Despite multiple issues in our apartment, including faulty electrical work, mold, and poor plumbing that allowed mice to enter, nothing was addressed. However, the landlord was eager to withhold our deposit to "fix" these issues, only to rent the unit out immediately without making any real repairs. Communication is terrible; agents rarely respond to emails or resolve concerns but are quick to chase tenants for payments. Be cautious when dealing with them.
Roshanie · 4 March 2025
★★★★★ 4/5
TrustpilotHunters Estate
I was delighted to have Darren Bailey and his team at Hunters Estate assist me in my purchase.Darren was professional, reliable and a proactive point of contact who helped mediate effectively and with confidence between all parties involved. His friendly disposition made the process positive for sure! I would gladly recommend Darren Bailey to anyone who is looking to buy a residential property. Indi
Indi · 16 July 2023
★★★★★ 5/5
TrustpilotWe had the pleasure of dealing with…
We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!
Rakesh · 25 October 2024
★★★★★ 1/5
Trustpilotavoid them, they don't care about tenants
Unfortunately, estate agents usually have exclusive rights on properties and if you find a property you really like, you will have to go through them whether you like it or not.It's also likely that you will only see this review when you have already had problems with Hunters, but just in case this helps anyone, here's my recommendation: avoid them entirely, find another property you like if they are managing it exclusively.After I ended my tenancy, they kept me waiting for weeks and weeks without any kind of information. I could've waited to receive the money of the deposit, but I couldn't accept is the complete neglect and lack of updates they put me through. They didn't return calls (when i called they were always busy) and never answered emails.After trying to contact them again and again, they only decided to do something when I said I would take them to the small claims court if necesary, Even with that, they did reply but with lots of nonsensical excuses.After I got my money I found out that the landlord, unlike me, had been in the loop for everything.I wasn't even notified about the meter readings taken on check-out day by the clerk so that I could close my accounts.Why was I treated so differently? Well, simple, they don't care about tenants, only landlords, because they are the ones giving them their cut, not us.Also, the agents were the ones holding my deposit, so the later the better for them. They were clearly not in a rush to return my deposit.Absolutely unprofessional behaviour from a big estate agent that has offices in multiple places. This is a money-making machine with no consideration for tenants.
JORDI · 19 September 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.