Trusted Agent profile · Brentford

Hunters Brentford reviews

3.1

★★★★★

889 reviews across 3 platforms

6, Ferry Quays, Brentford, TW8 0AT

Hunters's office in Brentford, at 6, is rated 3.1 out of 5 across 889 reviews on three platforms, including 346 Google reviews rated 4.3.

Google logo

4.3 / 5

346

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

542

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentford office, from every platform, shown as written. First names only.

1/5

Trustpilot

Awful communication

Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.

Customer · 7 February 2023

1/5

Trustpilot

Poor experience for the 2nd time!!!

Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.

Joy · 8 April 2021

5/5

Google

I received outstanding service. Staff were professional and efficient at all times. I will be recommending Hunters to all my family and friends. Thank you for all the support.

Hasina · 17 June 2020

Agent replied · 16 June 2024

Thank you Hasina

5/5

Google

Thank you so much your the support that we got. You guys were amazing . Helped us all the way through finding our dream house. Guided nicely.Definitely recommend. ⭐⭐⭐⭐⭐

Sim · 17 June 2020

Agent replied · 16 June 2024

Thank you Simran. It’s been a pleasure

5/5

Google

Wonderful personality great communication rolls up her sleeves to get the job done 5 stars All they way

Michael · 17 June 2022

Agent replied · 16 June 2024

Thank you Michael!

1/5

Trustpilot

Shocking company

Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...

Mark · 7 March 2023

1/5

Trustpilot

Arrogant bunch of people

Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.

MS · 19 September 2023

1/5

Trustpilot

Poor experience

Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!

Anonymous · 22 January 2021

5/5

Google

Great customer service from Joshua Jogo, needed some information about a property he was very patient and helpful with every question that I asked him, great guy !!!

Ruben · 18 March 2024

5/5

Trustpilot

Absolutely fantastic team at castleford…

Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good

Paul · 11 October 2024

5/5

Trustpilot

Excellent experience with Hunters

I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus

KG · 25 September 2021

5/5

Google

All of the hunters team was very helpfull handled everything very professionally.thanks to everyonePositiveResponsiveness, Quality, Professionalism, Value

Aman · 17 June 2022

Agent replied · 16 June 2024

Thank you Aman!

1/5

Trustpilot

Absolutely useless

Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns

Kids · 14 September 2023

1/5

Trustpilot

Very unprofessional company. Please avoid.

Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.

Mohammed · 13 October 2023

1/5

Trustpilot

Disgusting customer service

Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.

Abbie · 2 August 2021

5/5

Google

Pleasure to do business with them. Fast response and good value thanksPositiveResponsiveness, Quality, Professionalism, Value

Kinda · 17 June 2022

Agent replied · 16 June 2024

Thank you Kinda!

5/5

Google

Very professional service, I'm beyond grateful for all the help. Thank you very much Prini

Karolina · 17 June 2022

Agent replied · 16 June 2024

Thank you Karolina!

1/5

Trustpilot

We are absolutely disgusted with the…

We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.

Melissa · 25 August 2021

5/5

Trustpilot

The world needs a new way of not…

The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.

Carol · 21 February 2020

1/5

Trustpilot

So unprofessional

Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help

Sophie · 12 September 2023

5/5

Google

Amazing nature reserve

Akos · 22 July 2023

Agent replied · 16 June 2024

Thank you Akos!

1/5

Trustpilot

Rude, incompetent and pushy

Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.

Jane · 28 September 2020

5/5

Google

Very Professional and responsive approach by hunters Faz.I will highly recommend Hunters Faz.PositiveResponsiveness, Quality

Suhani · 17 June 2022

Agent replied · 16 June 2024

Thank you Suhani!

5/5

Google

I recently had the pleasure of working with Hunters and Stefan Baisden. I would highly recommend using Stefan to sell of rent your home

Suzanne · 18 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews
The Trusted Agent

Is this your office? Claim your page.