Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUseless
They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.
Blondie · 7 December 2020
Agent replied · 23 November 2024
Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
★★★★★ 4/5
TrustpilotEfficient and helpful.
They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.
Mr · 27 April 2022
Agent replied · 23 November 2024
Thank you so much for your kind words!
★★★★★ 1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
Andreea-Roxana · 30 September 2019
★★★★★ 5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
Emma · 21 May 2018
★★★★★ 5/5
GoogleExcellent service from Kirtesh & team. Always very professional and also approachable. Quick responses to all queries. Highly recommend Winkworth Kingsbury!
Nicolae · 11 August 2024
★★★★★ 5/5
GoogleWe are impressed with Nishi and the services she provided us. She worked extra hours just to make sure we moved in to our dream home. I would definitely recommend this agency.
ValentinsiIonela · 10 January 2024
★★★★★ 1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
Theo · 26 September 2024
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service! Thank you Nishi at Winkworth Kingsbury
Roxana · 10 May 2021
★★★★★ 5/5
GoogleThe service given by kirtesh was excellent .
He has always looked after me .
He has manage to resolve all the problems to date on time and
efficiently.
thanks
PRAVIN · 13 February 2024
★★★★★ 1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Daniel · 15 January 2021
Agent replied · 23 November 2024
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
★★★★★ 5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Charlie · 30 September 2022
Agent replied · 23 November 2024
Thank you for a great review, Charlie!
★★★★★ 5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
Liz · 21 May 2018
★★★★★ 5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Ollie_D · 18 May 2022
Agent replied · 23 November 2024
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
Sachin · 8 May 2021
★★★★★ 5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
Julie · 2 July 2021
★★★★★ 4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
Greg · 2 April 2022
Agent replied · 23 November 2024
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
★★★★★ 5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
Tracy · 29 August 2019
★★★★★ 5/5
GoogleThank you for all the work you do helping us with repairing the house. We appreciate your help!
Sarah · 11 August 2024
★★★★★ 5/5
GoogleNishi
As always it's been a pleasure dealing with you
Thanks so much for the Great Service you provide Prompt and extremely efficient
Clare · 13 May 2024
★★★★★ 5/5
TrustpilotProfessional and Complete service!
I have had the pleasure of liaising with Nishi Shah of Winkworth Kingsbury, she has been actively communicating and keeping me updated throughout the process thus far. She has a jovial personality which makes dealing with her refreshing. I would not hesitate to recommend her energy for ensuring things are followed up and thorough!
Mitul · 15 May 2021
★★★★★ 1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
Majid · 27 November 2018
★★★★★ 5/5
GoogleVery pleased with Kirtesh Sahah quick response on our issues. He was very promped and all issues was solved in time. Thank you Winkworth Kingsbury agency!
Vasile · 13 February 2024
★★★★★ 1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
Teodora · 27 July 2017
★★★★★ 5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
Inna · 18 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
