Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleViveca Baugandas was supposed to show us the property today, but she cancelled the viewing only 35 minutes before the appointment without giving any reason. It was extremely disappointing to travel all that way and return with nothing.
You should conduct your work professionally. This was a terrible experience, and I strongly advise others to stay away from such unprofessional service.
The appointment was cancelled only 35 minutes before the scheduled time, with the explanation that your staff member’s car tyre had burst. Honestly, in a city like London, it is hard to believe that taking a train or a bus is not an option.
Additionally, when I called your office, I was met with responses such as “What appointment?” and “There is no viewing scheduled today.” This clearly shows a serious lack of internal communication, as it seems your team members are not aware of each other’s schedules.
I believe you need to place much more importance on communication and organisation. Giving last-minute excuses to clients is not professional. If there truly was an issue, alternative transport should have been used and the appointment should have been honoured.
Neither the communication nor the way the process was handled was satisfactory. For this reason, I do not recommend this company.
Arda · 16 December 2025
Agent replied · 23 December 2025
Hi Arda,
Thank you for your feedback. We’re sorry to hear you were left disappointed, but we want to clarify that appointments can occasionally be affected by circumstances outside our control. While we always aim to provide timely updates, there are rare instances where changes happen at short notice.
We would be happy to arrange an alternative viewing at your convenience and ensure you have the information you need moving forward. Please contact us so we can assist you further.
★★★★★ 5/5
GoogleAnthony is an excellent mortgage advisor. He is brilliant. His worked so hard for us to get the mortgage offer as it wasn't an easy process for us. If it wasn't for him I don't think I would of been a home owner today. He was always there throughout the process until completion. I definitely recommend for your mortgage process. Trust me you will never regret your decision.
Anita · 16 February 2026
Agent replied · 16 April 2026
“Thank you so much, Anita, for your wonderful review. We’re delighted to hear about your positive experience with Anthony. He truly works hard to support his clients, especially when the process is challenging, and your kind words mean a great deal to him and the whole team. Congratulations on becoming a homeowner, and thank you for your strong recommendation.”
★★★★★ 5/5
GoogleJagdip is an exceptional commercial broker who truly stands out in the industry.
He has an incredible track record of selling high-quality restaurants that are genuinely value for money.
His market knowledge is unmatched, especially when it comes to commercial hospitality properties.
From the first conversation, he understood exactly what I was looking for.
He provided honest advice and guided me with complete transparency.
Jagdip handled negotiations smoothly and always protected my best interests.
His professionalism and dedication made the entire process effortless.
He goes above and beyond to ensure every deal is worthwhile.
You can trust him to find great opportunities at the right price.
Highly recommend Jagdip if you want a broker who truly delivers results.:)
Jaytirthkumar · 16 January 2026
★★★★★ 5/5
GoogleWorking with Jagdip and Nehal has been nothing short of exceptional. As commercial estate agents, they bring a rare combination of deep expertise, proactive communication, and genuine dedication to their clients. From the very beginning of our lease transfer process, they demonstrated a level of professionalism and efficiency that immediately put us at ease.
What truly sets Jagdip and Nehal apart is their ability to navigate complex situations with clarity and confidence. They stayed consistently on top of every detail, coordinated seamlessly with all parties involved, and kept us informed at every stage. Their support didn’t stop at securing the right deal, they went above and beyond by working closely with our solicitors, ensuring all legal work was completed smoothly and without delay.
Their commitment, responsiveness, and problem-solving abilities transformed what could have been a stressful process into a straightforward and successful experience. If you’re looking for commercial estate agents who are knowledgeable, reliable, and truly invested in achieving the best outcomes for their clients, Jagdip and Nehal are the perfect choice. I cannot recommend them highly enough.
Keyur · 9 December 2025
★★★★★ 5/5
GoogleJagdip did an excellent job managing the sale of my house from beginning to end.
His expertise in the residential market was clear, and he guided me confidently through every step.
Communication was always prompt, transparent, and reassuring.
He secured a great offer quickly and handled negotiations with skill and professionalism.
I would highly recommend Jagdip to anyone looking to sell their home smoothly and successfully.
Raj · 2 April 2026
★★★★★ 5/5
GoogleJagdipbhai was fantastic in helping me source and secure the perfect rental property.
He quickly understood my needs and shortlisted great options that matched exactly what I was looking for.
His knowledge of the market and proactive approach made the process smooth and efficient.
Thanks to his negotiation skills, I secured a great property without any hassle.
Vivek · 2 April 2026
★★★★★ 5/5
TrustpilotI have to say Anthony has been…
I have to say Anthony has been brilliant advisor. If it wasn't for him I probably had give up on getting a mortgage. So hardworking and committed. Has always been there no matter what time of the day. I can not recommend him enough for your mortgage advisor. You will never regret your decision. His been there for us until completion, very hardworking thank you
Anita · 19 January 2026
★★★★★ 5/5
GoogleIncredibly supportive team that always goes the extra mile to meet tenants’ needs. They’re quick to respond to any queries and genuinely care about providing a great experience. One of the best agents I’ve dealt with, big thanks to the entire team, especially Amruta Pandya and Nehal!
Jaydeep · 9 August 2025
Agent replied · 8 September 2025
Hi Jaydeep,
Thank you for your wonderful feedback. We’re delighted to hear that our team, especially Amruta and Nehal, could make your experience so positive. Going the … More
★★★★★ 5/5
Google*"Exceptional Service! Highly Recommended!"*
Jagdip and Viveca went above and beyond in finding me the perfect tenants. Their professionalism, knowledge, and dedication were impressive. They were both very responsive, proactive, and ensured a smooth transition.
Their attention to detail and negotiation skills secured us a great deal. We highly recommend both to anyone looking for a reliable and efficient letting agent. Five stars isn't enough - they'd get a million if I could!"
Hash · 1 September 2025
★★★★★ 5/5
GoogleAmruta is the best to work with very compassionate very understanding and very intelligent girl with dedication towards customers and her work. I cannot stress enough as how good and easy flow my business with and her business with me went …
Sunita · 16 August 2025
Agent replied · 8 September 2025
Hi Sunita,
Thank you for such a glowing review and for recognising Amruta’s dedication and professionalism. We’re delighted to hear that your experience with her was … More
★★★★★ 5/5
GoogleAmruta from Property Hub has been such a huge help to us while we were looking for a new home. She’s been there every step of the way, super supportive, always available, and just really easy to talk to.
What started as a professional connection has honestly grown into something more personal, she now feels like family. She didn’t just help us find a property; she made the entire process feel less stressful and actually enjoyable.
Akash · 23 November 2025
Agent replied · 23 December 2025
Thank you so much, Akash! Your kind words truly mean the world to us. We’re thrilled to hear that Amruta made your home search such a positive and personal experience. At Property Hub, we believe in building lasting relationships, and it’s heartwarming to know that Amruta now feels like family. Wishing you all the best in your new home, may it be filled with joy, comfort, and wonderful memories
★★★★★ 1/5
GoogleAVOID! Absolutely ridiculous. Never responds to emails, lady with funny accent on the phone tells you not to worry, they will call you back. Its been 2 weeks never heard from them, the property I was interested in, is still not taken. I wish landlords know, how "hard" their agent is trying to let it...Do not waste your time!
Sunny · 9 April 2026
Agent replied · 16 April 2026
“Thank you for your feedback. We’re sorry to hear about your experience and any frustration caused. This is not the level of communication we aim to provide. We take your comments seriously and will be reviewing this internally to improve our response times and service. We appreciate you bringing this to our attention.”
★★★★★ 5/5
GoogleDarshit Pansuriya is amazing! He helped us alot, gave us all the information we need and answered all the questions. Quick replies and very clear with everything! Amazing customer service in general!!
M · 1 September 2025
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Darshit Pansuriya was able to provide you with clear information, quick replies, and excellent customer service. Supporting our clients every step of the way is … More
★★★★★ 5/5
GoogleHighly recommend for any property solutions. Jagdip is a great property professional with a lot of knowledge around compliance.
He understands the needs of the clients and curates the plan and manages …
Dhaval · 16 August 2025
Agent replied · 8 September 2025
Hi Dhaval,
Thank you for such a fantastic review and recommendation. We’re delighted to hear that Jagdip’s knowledge and client-focused approach made a positive … More
★★★★★ 5/5
GoogleHighly recommended We have taken a commercial premises on Lease. Dealt with Jagdip .
He is so efficient, knowledgeable and professional and took care of us through …
Priti · 16 September 2025
Agent replied · 23 December 2025
Thank you so much, Priti! We’re delighted to hear about your positive experience with Jagdip and the Property Hub team. His efficiency, professionalism, and responsiveness are qualities we’re proud of, and it’s wonderful to know they made … More
★★★★★ 5/5
GoogleHighly recommended estate agents with a personal and professional touch.
Great services that they have in place . Sachin and Nehal and entire team Inc Amruta , Vishwa , Viv , Vijay and Andrew are great .
Look no further if you want to buy or sell your property!!!
Jagdip · 2 April 2026
Agent replied · 23 October 2024
Hi Jagdip, Your kind words and appreciation has certainly motivated our entire team, we are here to help, guide and work for our client with enthusiasm, professionalism and result oriented work.
★★★★★ 1/5
TrustpilotI had a very disappointing experience…
I had a very disappointing experience with Property Hub .Very first day I was asked multiple times to pay the full amount for the service ( agency fee ), despite not having been provided with proper formal terms and conditions. There was no clear breakdown of the costs or any contract outlining what I was actually paying for or if the money would be returned in case the deal wouldn't go though. It’s hard to move forward with a payment when I don’t have any proper documentation or assurances about what I’m being charged for ( requesting £3000 + £600 VAT ). I tried to resolve the issue by sending a emails and phone call for clarification and asking for the terms and conditions to be sent over, but once again, I did not receive a timely response. At this point, I am left with no choice but to question their professionalism and transparency. Given my experience, I would caution others to proceed with caution when dealing with this agency. Clear communication and proper agreements are crucial in any business relationship, and I regret not having those in place before proceeding.
Kate · 15 November 2024
★★★★★ 5/5
GoogleFirst of all I would like to say Big Big Thanks to Property Hub for helping me to setup my Tenancy agreement in just two days time while other Big name given me 15 days time. I am so much impressed with the property hub team and especially Nehal who handled my query so precisely, very quickly and money wise very reasonable too. I would like to give them million stars out of 5 stars. Thanks so much for taking my all stress away and doing my work. Thanks a ton from Nirav & RupalPositiveResponsiveness, Quality, Professionalism, Value
Nirav · 24 October 2022
Agent replied · 23 October 2024
At Property Hub Ltd, we aim to work to tight deadlines to ensure that we provide a smooth service to all our customers. We aim to be different. We communicate and in doing so we listen to the needs and wants of our customers to make sure we provide the service our customers so deserve.
Thank you for such a lovely and honest review.
★★★★★ 5/5
GoogleViveca is a credit to Property Hub. She has dealt with our rental properties for over 4 years and never once let us down. Her prompt service in ensuring the properties never remain vacant and coupled with timely receipt of rent from Property Hub, we have never had to worry about anything. They are professional and if you have a property to let, Viveca is your lady! Then you can relax..
A · 24 February 2025
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ Exceptional Service
⭐️⭐️⭐️⭐️⭐️ Exceptional Service, Couldn’t Recommend Highly Enough!
Lisa · 10 September 2026
★★★★★ 5/5
GoogleWe had a very positive experience with Mr. Sachin Gupta and the Property Hub team during the rental process of our property. From the beginning, they presented everything clearly and looked after us with genuine care throughout the process.
Their professionalism, kindness, and attention to detail made what can often be a stressful experience feel straightforward and well managed. We always felt properly informed and supported.
We would definitely recommend this establishment to anyone looking for a trustworthy and professional property service.
Mann’s · 16 March 2026
★★★★★ 5/5
GoogleThank you Darshit pansuriya ..!!
I really appreciate your help in getting things sorted.
Your guidance and professionalism are truly outstanding. :)
Mansi · 21 August 2025
Agent replied · 16 April 2026
Thank you so much, Mansi! We’re delighted to hear that Darshit Pansuriya was able to support you with clear guidance and professionalism. Helping our clients get things sorted smoothly is always our priority, and your kind words mean a lot … More
★★★★★ 5/5
GoogleJagdip handled my residential rental transaction with great professionalism and efficiency.
He quickly found reliable tenants and ensured all paperwork was completed smoothly.
Communication was clear throughout, making the whole process stress-free.
I’d happily recommend him to anyone looking for a dependable rental expert.
Jayen · 2 April 2026
Agent replied · 16 April 2026
“Thank you very much, Jayen, for your kind review. We’re delighted to hear that Jagdip provided a professional and efficient service and made the rental process smooth and stress‑free for you. Your recommendation is truly appreciated.”
★★★★★ 5/5
GoogleAmruta is one of the best agents I’ve dealt with. She was patient, friendly, and understood exactly what I was looking for. Thanks to Property Hub and Amruta, I found the perfect rental property without any stress.”
Thank you very much
Kalpesh · 9 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
