Hamptons Kensal Rise & Queens Park Sales reviews in Brent

★★★★★ 1/5

Trustpilot

Hamptons Sevenoaks Terrible

Hamptons Sevenoaks Greeted with great enthusiasm and absolute guarantee off a corporate company letting, loads off clients on their books, property would rent easily, well that’s great news was impressed, which is exactly why I placed my property with them. However after I signed on the dotted line that all changed. They basically put it in Rightmove and that was it, We had to do our own checks as to affordability and truthful disclosure. They where confrontational when given the facts, they even left my property unlocked after a viewing! The list goes on but .....fortunately signed a four week contract and by the first week gave my two weeks notice. I do not in any area recommend Hamptons. Wasted my time and energy.

Diane · 6 October 2020

★★★★★ 5/5

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Hamptons Esher branch

My thanks go to Hamptons Esher branch. From the valuation meeting to the exchange of contracts was handled professionally by the whole team. Plenty of warning was given before viewings and feedback was always given each time. Help and advice was a quick phone call away and my thanks especially go to Paul in this area, even after he moved on to another branch.

Russell · 27 February 2023

★★★★★ 4/5

Google

Josh Holder has been brilliant in really working hard to push a sale through on our flat. He has worked with the potential buyer really carefully and has kept us in the loop on all steps of the process.

Catheryne · 26 October 2015

★★★★★ 5/5

Trustpilot

Jocelyn is fantastic

Jocelyn is fantastic . She responds quickly to emails and always on the ball! Great service

Jolene · 22 February 2023

★★★★★ 4/5

Trustpilot

Helpful property manager

We hadn’t been landlords before but Gemma made it easy to deal with any situations that came up

Matthew · 14 December 2022

★★★★★ 5/5

Trustpilot

Great work from Hamptons property…

Great work from Hamptons property management team when we reported a faulty shower. Melanie was excellent and got the problem resolved very efficiently.

John · 18 May 2022

★★★★★ 5/5

Trustpilot

I have always had excellent dealings…

I have always had excellent dealings with the Hampton's Letting team. Recently Ashley O'Dea has been a great help with her advice, prompt action and efficiency.

Mrs · 10 December 2021

★★★★★ 5/5

Trustpilot

Excellent service, above and beyond.

The team at Hamptons have been fantastic in helping to secure new tenants during a particularly challenging time. They were always charming, professional and efficient, their response was rapid, and their attention to detail first class. Sophie Winterson proved herself to be both pro-active and resilient, despite the unique difficulties provided Covid-19, particularly with regards to viewings. Unfortunately, due to no fault of the agents, the first deal did not proceed, but Sophie responded as soon as was practically possible and soon found us a suitable replacement. The service was above and beyond what was expected, from the most minute detail to more significant concerns. Robert Baird also demonstrated a reassuring and pragmatic approach to make sure the property was handed over successfully. I cannot recommend them highly enough.

Debbie · 6 September 2020

★★★★★ 5/5

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Hamptons - Ellie Masters

We recommend Ellie Masters at Hamptons Int.She is very responsive, reactive and handles the problems with diligence and efficiency.

Philippe · 3 November 2022

★★★★★ 1/5

Trustpilot

If I could give 0 stars I would

Won’t name the individuals but the property management team were truly awful. Not worth my time going into detail but would just avoid Hamptons at all costs.

James · 14 July 2023

★★★★★ 5/5

Google

Received amazing service from lettings agent Shaun Anderson! He really went above and beyond to help me find a place in a very short amount of time and was in constant contact with me on updates on properties. I highly recommend working with him when looking for a new place!

Kimberley · 25 October 2019

★★★★★ 5/5

Trustpilot

David Whiting was super helpful in…

David Whiting was super helpful in getting us setup at our new property and his management was superb.

Chris · 14 November 2022

★★★★★ 5/5

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Property management team ie

Property management team ie: Ashley from Marlborough branch in Wiltshire has been fantastic throughout my 6 months rental of property and during this covid 19. Thank you to all the Hamptons team.

H · 20 May 2020

★★★★★ 5/5

Trustpilot

Just rented the house from Hamptons and…

Just rented the house from Hamptons and have some problems with a heating.Rebecca was very helpful and solved the problem very fast . Excellent service!

Anastassia · 10 December 2021

★★★★★ 5/5

Trustpilot

Flat rent Marlborough

I rented out a flat via the Marlborough office. I was very impressed with the professionalism of all the staff involved with the process. The marketing and background checking of prospective renters was first class. Communication with Hamptons was first class. Highly recommended.

Martin · 18 June 2024

★★★★★ 5/5

Google

Jamie was extremely helpful throughout the process and went the extra mile to negotiate and secure the best possible outcome for both us as tenants and the owners of the property- a great representative for the company!

Christina · 14 January 2017

★★★★★ 5/5

Trustpilot

Professional and successful management

My property in Kingston Upon thames has been managed by Hampton international over 5 years. The letting management team is professional and reliable. The services are quick and perfect.... I have been so happy to leave my property in their hands

Julia · 17 July 2024

★★★★★ 4/5

Google

Very helpful agent Shaun Anderson at the Kensal Rise branch. Nothing was too much for him to do to help me with house search even at very short notice. Regularly keeps in touch to assist with search even out of office hours. Thank you for the bday wishes. Gloria

Gloria · 25 October 2019

★★★★★ 5/5

Trustpilot

The problem with letting agents is...…

The problem with letting agents is that they are very varied ranging from the bureaucratic to the creative, from those who think that their process is more important than their clients' needs. Happily Nick scores 10/10 as an enthusiastic, empathetic and effective agent. Highly recommended.

KO · 1 May 2024

★★★★★ 5/5

Trustpilot

Amy Goldstein has been incredibly…

Amy Goldstein has been incredibly supportive as our Property Manager, super responsive, polite and helpful. Highly recommend.

Stephanie · 15 November 2022

★★★★★ 5/5

Trustpilot

Gold Standard

Gold Standard! Excellent people, excellent service. Special shout out to Melanie H. for being absolutely fabulous.

Leo · 20 December 2022

★★★★★ 1/5

Trustpilot

Useless

Tried to sell my property with them, left my phone number and email address, Got never contacted, but keep getting advertisement emails from them. If you don’t have a high end property to sell, don’t bother, they won’t get back to you (thumbs down)

Axel · 31 March 2021

★★★★★ 1/5

Trustpilot

Have water issues and nobody can help…

Have water issues and nobody can help me at Hamptons over the weekend. Will have to go without water now over the weekend. This is not the first time Hamptons we’re absolutely useless at doing their job!!!

Conrd · 7 May 2022

★★★★★ 2/5

Google

We bought an apartment through this agent, the process was more painful than it should have been. All along the process James, the agent who handled our case reassured us we will he able to arrange a short term tenancy so we can move in on the date convenient for us. On the day of our move we called them from a fully packed van. We were told we won't be able to move in and James has vanished. He was not responding to his colleagues' phone calls, apparently he was ill. His colleagues tried their best, but we had to spend a week in an alternative accommodation and he never apologised for the massive stress he caused us, even though the agency made a good profit from our purchase. The solicitor they recommended was absolutely useless.

Marta · 25 October 2019