Trusted Agent profile · Brent

Dexters Kensal Rise & Queen's Park reviews in Brent

4.4

★★★★★ Great

2,268 reviews across 2 platforms

62 Chamberlayne Road, Kensal Rise, NW10 3JJ, Brent, NW10 3JJ

Dexters's office in Brent, at 62 Chamberlayne Road, is rated 4.4 out of 5 across 2,268 reviews on two platforms, including 389 Google reviews rated 4.9.

Google logo

4.9 / 5

389

Reviews on Google

This office

Trustpilot logo

1,879

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Google

Just secured a beautiful apartment thanks to Zamar Beckford! He's the most helpful and patient agent we have have worked with, especially with my gf calling him every five seconds to sort every minor inconvenience.

Jacob · 27 June 2024

Agent replied · 25 October 2024

Dear Jacob, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Responsive experience for renters

Dominic has been very responsive in managing my experience in a new flat. Very proactive in communicating with the landlord and getting issues resolved as quickly as possible. Thanks very much!

JF · 2 September 2024

Agent replied · 23 October 2024

Dear JF, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Full manged letting service

We have used Dexters for many years for a fully managed letting service and have never had any problems with there service

Mr · 15 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

The whole team in Dexter is super…

The whole team in Dexter is super helpful and always very attentive to our needs. Daragh, in a particular moment of challenge, was very thoughtful and thorough. Thank you so much for taking care of us!

Carlotta · 5 June 2024

Agent replied · 23 October 2024

Dear Carlotta, Thank you for taking the time to leave a wonderful 5* review. Daragh will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Very professional and helpful estate agents. I mostly worked with Neela who was great from start to finish in the buying process. Would recommend

Yehia · 16 December 2024

Agent replied · 23 December 2024

Dear Yehia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

George Calderara manager of the Hendon…

George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted

Joe · 21 December 2023

Agent replied · 23 October 2024

Dear Joe, Thank you for taking the time to leave a wonderful 5* review. George and Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joe has been very friendly and has…

Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.

Laura · 28 November 2023

Agent replied · 23 October 2024

Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North Property Management Team…

Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.

Rekha · 11 October 2023

Agent replied · 23 October 2024

Dear Rekha, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Zen in Battersea

I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!

Rosie2009 · 11 October 2023

Agent replied · 23 October 2024

Dear Rosie, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair Maclean was superb

Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon

Simon · 27 November 2023

Agent replied · 23 October 2024

Dear Simon, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jessica is simply the best

I recently had the renewal of contract with the help of Jessica Carson at Dexters.Jessica was very efficient and professional in negotiating with the landlord. The deal was closed in one day with a satisfactory outcome. I am very happy with Dexters and Jessica is just brilliant. Thank you for all.

A · 16 June 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave a wonderful 5 star review. Jessica will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Dexters has been such a great experience and everything made so easy. Rachel George was my agent and always friendly, so helpful and responding to calls and my emails so quickly. Nothing was ever too much trouble. Great communication, hands on, professional, highly recommend. Also thanks to Alice and Andy for help along the way too!PositiveValue

Eleanor · 26 October 2022

Agent replied · 25 October 2024

Dear Eleanor. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Daniel was super friendly, very polite and knowledgeable. Extremely well presented and personable and went the extra mile to show me additional properties and drop me off at a station of my convenience. I’ll definitely use his services again.

Emma · 28 March 2024

Agent replied · 25 October 2024

Dear Emma, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Kensal Rise and Queen's Park office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We are actively looking for a flat and Isaac has been quite helpful so far. Hopefully, we will find our next home soon enough

Sezer · 9 December 2024

Agent replied · 23 December 2024

Dear Sezer, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Overall we have had a good experience…

Overall we have had a good experience selling our house with Dexters. I can recommend Peter Gobey whose straightforward and positive approach got us there in the end. He was not over bearing, but courteous and helpful. We were reassured by his professional experience and attention to detail. As well as Peter, we would like thank Paul Samuels, both for their dedication and professional practice.

Lucy · 15 November 2021

Agent replied · 23 November 2024

Dear Lucy, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great communication

Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.

Manuela · 3 May 2024

Agent replied · 23 October 2024

Dear Manuela, Thank you for taking the time to leave a wonderful 5* review. Nabeel will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

5 stars for Zamar Beckford who found my family a flat after almost 20 viewings with other agents. I highly recommend him as won’t stop until he finds what you want. Thank you Zamar!

Annea · 27 June 2024

Agent replied · 25 October 2024

Dear Annea, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have had a really great experience…

I have had a really great experience with Dexters. I would particularly like to mention Ana Ferreira as she has been so helpful and lovely working through any issues we have had and I am honestly so grateful she is our property manager. Thank you Ana!

Molly · 18 October 2023

Agent replied · 23 October 2024

Dear Molly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We bought a house through Dexters and they were very easy to deal with from start to finish. Sophie went out of her way to show us properties at short notice as we went through changing requirements. She was always positive, never pushy, and couldn't give us more information on which to base our decision. Would very much recommend working with her and their team.

Matthew · 26 October 2021

Agent replied · 25 October 2024

Dear Matthew, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kensal Rise Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Daniel Grossman has been incredible providing expert tips and learned so much by talking to him especially in this current property market. Highly recommend him to anyone looking to buy or even just to get some knowledge.

Thom · 28 April 2024

Agent replied · 25 October 2024

Dear Thom, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

James was very helpful over the phone when discussing the different contract options I had when sorting out a letting agreement for my first flat! Very excited to move out couldn’t have done it without the help.

Gabriel · 28 April 2024

Agent replied · 25 October 2024

Dear Gabriel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with James. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Zamar made finding my rental super easy with his real estate know-how and great communication. He really went the extra mile to get me a place that exceeded what I was looking for. If you need a helpful property agent, Zamar’s your go-to guy!

Mansi · 29 November 2023

Agent replied · 25 October 2024

Dear Mansi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zamar, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joe Read at Dexters really does go…

Joe Read at Dexters really does go above and beyond for his clients and tenants. Joe is incredibly responsive, even on a Sunday when there was an issue. He does what he says he's going to do and more. I recommend him and Dexters.

Nicole · 28 November 2023

Agent replied · 23 October 2024

Dear Nicole, Thank you for taking the time to leave a lovely review regarding Joe. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very responsive

Very responsive, get things done properly and no messing around! Grace Solan was extremely helpful, patient and friendly so made the discussion around signing our new contract as easy and smooth as possible. Also wanna give credit to Poppy Russell who also looks after the property and is very helpful.

MARTIN · 23 June 2023

Agent replied · 23 October 2024

Dear Martin, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

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