Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTerrible letting agents as a tenant, just ignored me once I agreed to rent with them. Gave me the keys and just haven’t contacted me since or given me any information I’ve been asking for, so I’ve just had to guess how things work in my own home. Wouldn’t recommend at all
Emily · 8 August 2025
★★★★★ 5/5
GoogleI am absolutely satisfied with Churchill & Mathesons Estate Agents and the assistance of Mirco! He was extremely professional, friendly, and always available to answer my questions. He guided me through the entire process, making it smooth and stress-free.
Thanks to him, I found the perfect home, and my experience was excellent. I highly recommend both him and the entire team at the agency!
Elen · 20 March 2025
★★★★★ 5/5
GoogleMax said thank you very much for the amazing service from Churchill and Mathesons. And a very special thanx to Mirco and Alina who were very helpful in managing the process of the sale
Nothando · 10 October 2024
Agent replied · 12 January 2025
Thank you so much for your kind feedback, Max! We're delighted to hear that you had an amazing experience with Churchill and Mathesons, and we're especially pleased that Mirco and Alina were able to assist you throughout the sale process.
We truly appreciate your trust in us, and should you need any assistance in the future, we'd be happy to help.
Regards
Sales Director
James Jooste
★★★★★ 5/5
TrustpilotBest and smoothest experience
Primehill · 12 June 2026
★★★★★ 1/5
GoogleOur tenants made a mess of our property but the agent's inspections never mentioned anything about the extent of the terrible state it was in.
Mathesons also failed to inform us about a license we needed which could have cost us a £30,000 fine.
David · 10 June 2025
★★★★★ 5/5
GoogleBest experience with an estate agent who manages the purchase of a property. Special thanks to Stuart who went above and beyond through the process. Thanks!
Michael · 25 October 2023
★★★★★ 5/5
GoogleIn a few words: efficient, available and friendly. Thank a lot especially to Oliver that helped us to find our new flat in only 48 hours!
Pietro · 25 August 2024
Agent replied · 12 January 2025
Dear Pietro,
We truly appreciate your exceptional review! It’s fantastic to learn that Oliver played a crucial role in helping you secure your new apartment. We're thrilled to hear that his amiable nature and approachability made the process easier for you. Wishing you great joy in your new home!
Kind regards,
★★★★★ 5/5
GoogleChurchill and Mathesons have been fantastic to work with, they met every task with a calm professional and efficient manner, great service from Alina to Super James.
Dwan · 26 July 2024
Agent replied · 12 January 2025
Dear Sir,
Thank you so much for your kind words! We're thrilled to hear that Alina and James provided such fantastic service and made your experience with Churchill and Mathesons a positive one. It's great to know that their professionalism and efficiency made a difference. We truly appreciate your feedback and look forward to assisting you again in the future!
Kind Regards,
★★★★★ 1/5
GoogleThis agency is completely unprofessional. We reached our viewing location only to be told by Malique from the Harlesden area that he can’t accommodate us because he has another appointment. We could literally see him from the window of their office laughing at us. We travelled 2+ hours only to be a laughing stock. This is extremely not done and this Malique character is the peak of unprofessional.
Avanii · 25 October 2023
★★★★★ 5/5
GoogleI am a business development manager for Oliver Walton Ltd / City Rooms and from the very first moment I walked in the agency I found a very helpful and professional agents. I am now dealing with Malique and he never let me down or forget to answer my enquiries. His professionalism and attention to details is what makes pleasant working with Churchill and Matheson Estate Agents. Really thankful and I hope our business relationship will always continue
Claudia · 25 October 2022
★★★★★ 5/5
GoogleReally good customer service and they have very nice properties. I been served by Adela was very cooperative and giving me email responses immediately. Negotiated rent price and she accepted which I feel like very good customer satisfaction. I'll recommend it to my other friends after this.
Asad · 26 October 2018
★★★★★ 5/5
GoogleEfficient and effective service, they worked hard to get the best deal for both partys. Very happy with the experience.
Aphra · 26 June 2024
Agent replied · 12 January 2025
Dear Aphra, Thank you for the 5 star review, we appreciate your feedback.
★★★★★ 5/5
GoogleI am so happy to rent a new home with Churchill&Mathesons… the manager Andre Neves always helping with everything and for us that is grateful because sometimes the language is a barrier to us, and Andre always is there to help😊thank you …
Patrícia · 25 October 2022
Agent replied · 12 January 2025
It's great to know that you were satisfied with our service, communication and dedication. Our team strives to the best and your feedback motivates us to keep on delivering.
★★★★★ 5/5
GoogleThe team at Churchill & Mathesons are amazing to work with. I work with multiple vendors and Uey, James and Alina helped drive some more challenging sales right across that goal line. Great team and always a pleasure to talk to.
Mike · 20 November 2024
★★★★★ 5/5
GoogleThank you Malique for a smooth rental process. Enjoying my new flat :-)
Tim · 25 October 2023
★★★★★ 5/5
GoogleI have lived here in Harlesden for 17 years and I am so pleased with all the efforts from Stuart, Zoe, Malique and Sean with the sale of my property to help me through this process. They went way beyond my expectations and I would be happy to recommend them to anyone selling their home through Churchill & Mathesons in Harlesden.
Gwen · 25 October 2023
★★★★★ 5/5
GoogleThe sale presented numerous challenges; however, with the support of a competent team, we successfully navigated the difficulties and achieved our objectives.
Raj · 20 June 2025
★★★★★ 5/5
GoogleMy agent Shaz was very helpful. My move was quite smooth and didn’t have any problem even though we had to make a few changes due to our circumstances.
Cuong · 25 October 2021
★★★★★ 5/5
Googlei do work sometimes with them,i hot recommend that estate agency.They are friendly and strict ☺️🙏 …
Jimmy · 25 June 2025
★★★★★ 5/5
GoogleMy agent Shaz was very helpful. My move was quite smooth and didn’t have any problem even though we had to make a few changes due to our circumstances.
T · 11 December 2020
★★★★★ 5/5
GoogleI sold my property which was probate ownership through this company. I found their staff very friendly and professional.
Shahid · 8 May 2025
★★★★★ 1/5
GoogleVery unprofessional service and would not recommend to anyone looking to buy/rent in this area.
Elham · 27 February 2024
Agent replied · 12 January 2025
Sorry you were unsuccessful with us finding you a home. With stock shortages and lots of people looking for rentals it's a very competitive space. Please feel free to contact us should you see something you like.
★★★★★ 5/5
GoogleAfter three very stressful months and when I almost lost my hope in finding a good agency which doesn’t want to rip-off people or ask for ridiculous admin, reference and many more fees, I finally found Mathesons.
Andreea showed professionalism from day one. From the moment we signed the Application form and gave the holding deposit, the process was pretty easy and straight forward. The property was held until we met the landlords, and from then we signed the contract and everything else was ok.
Very organised estate agency since everything we paid for was correctly justified and fair for a tenant. I was also surprised when they sent me a sample of the tenancy agreement to make an idea how the contract will be which I think is a very important point to follow. Something that no other agency will do unless you beg for it.
The reference check was easy to complete online and the answer was quick and accurate.
The application form and tenancy agreement were not only in favour of the landlord so in general everything was exactly how I was expecting from a good estate agency.
Georgia · 27 October 2014
★★★★★ 5/5
GoogleFriendly, attentive and professional service. A much needed antidote to the foxtons of the genre.
Tyrannosaurus · 4 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.