Trusted Agent profile · Brent

Churchill & Mathesons Harlesden reviews in Brent

3.8

★★★★★ Good

81 reviews across 2 platforms

166 Manor Park Road, Harlesden, NW10 4JT, Brent, NW10 4JT

Churchill & Mathesons's office in Brent, at 166 Manor Park Road, is rated 3.8 out of 5 across 81 reviews on two platforms, including 77 Google reviews rated 3.8.

Google logo

3.8 / 5

77

Reviews on Google

This office

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4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Google

Collaborating with Aaron has been an outstanding experience from initiation to completion. He maintained consistent communication throughout the entire acquisition process, addressing inquiries or messages promptly. His counsel was undeniably reassuring, despite the prolonged nature of the process. Aaron is notably amiable and genuinely invested in the welfare of his clients and their interests. We strongly endorse Churchill & Mathesons for anyone aspiring to purchase their first property. The board indicating 'For Sale' to 'Sold' appears quite deceptive. We express our gratitude to Aaron and the entire team at Churchill & Mathesons for their assistance throughout the acquisition of our first home. We appreciate your support. Sergio.

Sergio · 15 December 2025

5/5

Google

Working with Aaron has been absolutely excellent from start to finish,he consistently stayed in touch throughout the entire purchase process, responded to messages/ questions promptly. His guidance definitely made us feel comfortable even though the process was long winded. Aaron is very friendly and genuinely cares about his clients and their interests We highly recommend Churchill & Mathesons for anyone trying to get on the property ladder The board that says ‘On Sale’ to ‘Taken’ just feels soooo unreal Thank you Aaron & to the entire team at Churchill & Mathesons who helped us during the process of buying our very first home Thanks Passy

Passy · 13 December 2025

1/5

Google

Please be wary of using this agency, they are highly unprofessional, and mislead you in the wrong direction for their own benefit. They disclose other buyers' offers to people, make you book surveys, knowing your offer will be rejected the following day. I've wasted 2-3 weeks on one property and lost a lot of money and time because of them. Any offer I put it was on the suggestion of the agent and would keep getting rejected. (A little fishy to me). I would recommend Dexter's instead they are a few streets away and will not face this unprofessionalism that Churchill has. The stereotype of 'sleazy salesmen' is accentuated by Churchill and Mathesons.

Pejman · 27 February 2024

Agent replied · 12 January 2025

With so many really good buyer in the market and clients having choice it's sometimes difficult for them to choose who to accept. Offers are agreed for different reasons they include; price, financial risk, commitment, completion date and in some cases the buyer's personality, size of family etc.

1/5

Google

My experience with Churchilmathesons Management has been nothing short of a nightmare. Not only did they display a complete lack of professionalism and disregard for their responsibilities, but their property maintenance and management practices were abysmal. First and foremost, the property we rented was plagued with various issues that took an excruciatingly long time to resolve. From persistent rat infestations to a never-ending battle with pigeons, the living conditions were appalling. Broken doors and malfunctioning intercoms were left unattended for extended periods, causing significant inconvenience and security concerns. Adding insult to injury, Churchilmathesons Management assigned a single individual to manage our entire contract. This arrangement proved to be a complete failure. When that person was unavailable, whether on holiday or otherwise, there was no one else capable of addressing our concerns or providing the necessary assistance. This lack of backup or contingency plan only compounded the already frustrating experience. We reached out to Churchilmathesons Management multiple times, expressing our urgent need for property repairs and resolution of ongoing issues. However, our requests were met with indifference and delayed responses, if any at all. It became evident that they lacked the resources, competence, and commitment to handle their responsibilities effectively. This level of mismanagement and neglect is simply unacceptable. As tenants, we had every right to expect timely and efficient property maintenance, as well as a reliable and competent management team. Churchilmathesons Management failed to meet even the most basic expectations in these areas. I strongly caution anyone considering renting a property under the management of Churchilmathesons Management. Their disregard for property maintenance, inadequate management practices, and lack of accountability should serve as a warning sign. Save yourself the frustration and look elsewhere for a reliable and responsible property management company. It is my sincere hope that Churchilmathesons Management will take these concerns seriously and make significant improvements to their operations. Tenants deserve better treatment and service than what I have experienced.

Teo · 25 October 2023

Agent replied · 12 January 2025

Dear Teo, please contact our office at your earliest convenience as we do not have your details on record and I would most certainly try and help.

5/5

Google

We would like to give a huge THANK YOU to Uey, James, Alina and Marco for being supportive and incredible from beginning to end with the purchase of our home. With James at the helm, this branch has an incredible team. Excellent support with all your property needs. Cannot thank you all enough, Shareen

S · 4 November 2024

Agent replied · 12 January 2025

Shareen, Thank you so much for sharing your wonderful experience with Churchill & Mathesons. It’s fantastic to know that their support helped make your home purchase journey seamless and enjoyable. Congratulations on your new home, and we wish you all the best! If you ever need assistance in the future, don’t hesitate to reach out. Regards, James Jooste Sales Director

4/5

Trustpilot

Aaron was amazing and helped every step…

Aaron was amazing and helped every step of the way.

Georgina · 14 September 2026

5/5

Google

I highly recommend Churchill and Matheson’s for the purchase of a property. We were first time buyers and spent over a year looking for the perfect home. Stuart was hands down the best estate agent we came across, honest and friendly, he helped us through some tough times and found us the perfect home. Thanks again Stuart!

Li · 25 October 2023

Agent replied · 12 January 2025

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day.

5/5

Google

Bojan were very professional and he tries his best to find an agreement with the landlord to sort out issues in the property before our entrance. The property will need few more maintenance intervention, but so far we are quiet happy with the agency services.

Chiara · 27 May 2024

Agent replied · 12 January 2025

Dear Chiara, Thank you for your feedback! We're glad to hear that Bojan was able to assist in resolving issues with the landlord and help facilitate a smooth process for you. We appreciate your understanding regarding the property's maintenance, and we'll ensure any remaining concerns are addressed promptly. We're happy you're satisfied with our services so far and are here to support you whenever needed! Kind Regards,

5/5

Google

I recently secured a tenancy on a lovely flat, thanks to Malique at Mathesons. He was very helpful in finding us a suitable accommodation close to our daily lifestyle travels such as work and childcare. Malique ensured our needs and wants were met, he's a real credit to Mathesons... On that note, I can't wait to finish work and go relax in my new home.☺️

C · 25 October 2022

Agent replied · 12 January 2025

We appreciate your wonderful review! It's great to know that you were very happy with Malique's service, communication and dedication, I will let him know.

1/5

Trustpilot

Avoid if you value your own money

What had initially began as a good relationship with Churchill & Mathesons quickly soured. The flat was handed to me in poor condition, fairly dirty with foul smells coming from the fridge. I went a full year with broken windows in a flat I was renting, which was unaddressed in my time there. I also flagged a series of issues with the flat during my time there, generally related to condition, all of which were ignored.

Kevin · 18 November 2025

5/5

Google

Well deserved 5 stars - they were persistent, professional and helpful. I got constant updates and they helped greatly throughout the selling process. Big thanks to Mirco and James!

Aga · 10 October 2024

Agent replied · 12 January 2025

We greatly appreciate your kind words! It’s wonderful to hear about your positive experience with Mirco, James, and our entire team. At Churchill & Mathesons, our goal is to provide exceptional service, and we are delighted to have supported you throughout your selling journey. If you ever need assistance again in the future, we’d be happy to help. Thanks again for your trust. Regards, James Jooste Sales Director

5/5

Google

I just completed the process of buying a property with them. No issues very professional and fast. Mirco was very understanding and helpfull trough all the process. Very recommended agency.

Valentino · 25 August 2024

Agent replied · 12 January 2025

Dear Valentino, Thank you so much for sharing your wonderful experience with Churchill & Mathesons. It’s fantastic to know that Mirco's support helped make your home purchase journey seamless and enjoyable. Congratulations on your new home, and we wish you all the best! If you ever need assistance in the future, don’t hesitate to reach out. Regards, James Jooste Sales Director

5/5

Google

Despite representing the buyer, their stellar service and unwavering support made the entire process a lot smoother especially given the challenges I faced with a slow and uncommunicative solicitor. From the outset, Churchill & Mathesons demonstrated a level of professionalism and dedication that exceeded my expectations. They made it their priority to ensure that my needs and concerns were addressed every step of the way. Their proactive communication and willingness to go above and beyond to keep me informed and involved were truly commendable. One of the standout qualities of C&M was their exceptional communication skills. Alina (one of the slaes & marketing admin) remained diligent in keeping the lines of communication open and ensuring that all parties were on the same page. Her timely updates and proactive approach to addressing issues helped alleviate much of the stress and uncertainty associated with the home-buying process. Moreover, Churchill & Mathesons demonstrated a deep understanding of the intricacies of the real estate transaction process. Their expertise and attention to detail were evident in their thorough review of documents and contracts, as well as their ability to anticipate and navigate potential obstacles along the way. Their guidance and advice were invaluable in helping me make informed decisions and negotiate effectively on my behalf. I am incredibly grateful for her support and assistance in helping me buy my first home, and I would highly recommend them to anyone in search of a reliable and trustworthy partner in their real estate journey.

Keziah · 27 May 2024

Agent replied · 12 January 2025

Dear Keziah, Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear that Alina and the team at Churchill & Mathesons were able to provide such exceptional support and guidance throughout your home-buying process. It's wonderful to know that our proactive communication and expertise helped make the experience smoother, especially amidst challenges with your solicitor. We truly appreciate your kind words and recommendation. Congratulations on purchasing your first home, and please don’t hesitate to reach out if you ever need assistance again in the future! Kind Regards, James Jooste Sales Director

5/5

Trustpilot

Would like to give a big thank you to…

Would like to give a big thank you to oliver from the Acton branch for all your help and patience and guiding me thru all the red tape and securing my new flat . Thank you

Phil · 10 July 2026

1/5

Google

Landlords: Think Carefully Before Using This Letting Agency As a concerned resident in a building where this agency has repeatedly let out the same property, I feel it’s important to share my experience for the benefit of other landlords. On more than one occasion, tenants placed in the flat by this agency have caused ongoing issues for neighbouring residents, most notably due to frequent, strong smells of marijuana at all hours, from early morning through to late at night. These disturbances have been reported to the police, the building management, and the local council due to their impact on the wider community. While I do not know what vetting processes this agency uses, I believe these repeated incidents raise serious questions about tenant screening and ongoing management. The landlord in question is now at risk of being in breach of their leaseholder obligations due to the behaviour of the tenants, which could have legal and financial consequences. To anyone considering this agency to manage their property: I urge you to think very carefully. In my experience, the surrounding community has suffered from the apparent lack of due diligence, and this has had a lasting negative effect on the environment for other residents. I hope this feedback is helpful to landlords who care about protecting their property and maintaining good relations with their neighbours.

Lady · 16 June 2025

5/5

Google

Very helpful and professional during us buying a property especially James and Mirco.

Siam · 26 November 2024

Agent replied · 10 December 2024

Siam, thanks so glad we could help, all the best in your new home. I would love to see it once completed. Regards James Jooste

5/5

Google

We had a very good experience recently when we purchased a property with Churchill Mathesons. Mirco & James were extremely helpful and professional! Would highly recommend them!

Josef · 28 March 2024

Agent replied · 12 January 2025

Dear Josef Thank you so much for your kind words! We're delighted to hear that Mirco and James provided such helpful and professional service during your property purchase. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out. Wishing you all the best in your new home! Kind Regards

5/5

Google

Very helpful to let us find our new flat !🤩 Oliver was very kind and available 🙏🏻 …

Mihaela · 25 August 2024

Agent replied · 12 January 2025

Dear Mihaela, Thank you for your wonderful feedback! We're so glad to hear that Oliver was able to assist you in finding your new flat. It's great to know that his kindness and availability made the process easier for you. Wishing you all the best in your new home! Kind Regards,

5/5

Google

Thank you to James and his team in facilitating a quick and smooth sale. Took less than three months to exchange stage. We are very pleased with the service and Alina kept us up to date. Thank you all once again.

Jan · 29 December 2024

4/5

Google

Malique has been extremely efficient. I was looking for a 1 bed flat, I found it difficult. malique helped me in the most proffessional way fast and effective service.. thank you

Sugarcane · 29 November 2023

Agent replied · 12 January 2025

We truly appreciate your wonderful review! It's fantastic to know that you enjoyed your time with Malique. Our team is dedicated to providing exceptional service, and your feedback motivates us to keep delivering our best.

5/5

Google

Highly recommend. All staff listened to our requirements and helped us to find an excellent property. James and Alina were just brilliant.

Andrew · 28 March 2024

Agent replied · 12 January 2025

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Please tell your friends and family,

5/5

Google

Uey, Alina and James - thank you very much! While they were representing the counterparty, they ensured that the deal was conducted with all due diligence done. They have gone above and beyond that too at a rapid pace. This included their follow-ups post-completion to ensure that all remaining tasks were completed. They embody the best practices and match expectations of being honest and dependable agents, which is rare in today's world. With 5*, all the very best to the team!

Aditya · 12 January 2025

5/5

Google

I would like to send a big thank you to the staff of C&M for their steadfast efforts in selling my property. The team kept in constant communication with me regarding developments and whilst there were a few hurdles, their positivity and professionalism gave me peace of mind. I would not hesitate to use C&M again,

Derrick · 26 July 2024

Agent replied · 12 January 2025

Dear Derrick, We greatly appreciate your kind remarks! It brings us joy to know that the team at Churchill & Mathesons could deliver the support and professionalism you required throughout the journey. We recognize that there can be hurdles along the way, and it is reassuring to hear that our positive attitude and communication helped you feel at ease. We sincerely value your confidence in us and would be delighted to assist you again in the future. Warm Regards! James Jooste Sales Director

5/5

Google

I am a solicitor and work closely with the team Uey, James and Alina on many sales transactions and I find the team very efficient and communicative and they always assist me to push the transactions through. I would highly recommend them

XxsunfloraxX · 15 December 2024

Agent replied · 12 January 2025

Dear Michelle, Thank you so much for your kind words! We truly appreciate your feedback. It's been a pleasure working with you, and we’re glad to hear that our efforts to ensure smooth and efficient transactions have been helpful. Your trust and collaboration mean a lot to us, and we look forward to continuing to work together on future projects. Kind Regards,

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Churchill & Mathesons's Google reviews

Questions about Churchill & Mathesons Harlesden

How many reviews does Churchill & Mathesons Harlesden have?

Churchill & Mathesons's Brent office has 81 reviews across two platforms: 77 on Google, 4 on Trustpilot (across the whole business).

What is Churchill & Mathesons Harlesden's rating?

Churchill & Mathesons Harlesden is rated 3.8 out of 5 across all 81 reviews, and 3.8 out of 5 on Google from 77 reviews.

Where is Churchill & Mathesons's Brent office?

Churchill & Mathesons Harlesden, 166 Manor Park Road, Harlesden, NW10 4JT, Brent, NW10 4JT.

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