Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTanya Karachorova is a dedicated and reliable professional who handles issues promptly and with great effort. For example, when the radiator was not working, she took full responsibility and went above and beyond to resolve the problem quickly. I recommend her.
Emrah · 16 December 2025
Agent replied · 16 April 2026
Hi Emrah, thank you for your lovely feedback shared here about the efficient service provided by Tanya in our Wembley property management team. We are glad to hear you feel well supported as a tenant. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleClaire Greenwood is the awesomest property manager I have met in my life. Not only did she resolve my problems in a jiffy she made me smile and laugh. I am glad she is managing my property. A big shout out to Abbas as well. This combo is Claire and Abbas is a clear winner for me. Big thank you guys for sorting me out you have no idea how painful it was until you guys jumped in to fix it. Stay awesome!!
Jay · 25 July 2024
Agent replied · 23 October 2024
Thanks very much for sharing a five star rating here, we appreciate it.
-Ruth, B&R
★★★★★ 5/5
GoogleGreat service from Benham & Reeves. Qilin and Keira were very helpful and responsive throughout. Everything was handled efficiently. Would recommend.
Louis · 2 April 2026
Agent replied · 16 April 2026
Hi Louis, we're thrilled to hear you've had such a great service experience with our Wembley Estate Agents, Qilin and the team are pleased to have been of service. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleHad the best experience with Benham and Reeves, especially a big shoutout to Qilin, who’s supported us throughout our tenancy. She’s always been so responsive and available whenever we needed help. We’re really going to miss her!
Quynh · 16 August 2025
Agent replied · 16 April 2026
Hi Quynh, thank you for your lovely service feedback which our Wembley lettings team are very pleased to see shared here. We are glad to hear you've benefited from Qilin's expertise throughout the tenancy. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI was originally looking to live in Battersea, but Qilin recommended Grand Union, and I’m so glad she did! I was surprised by how affordable and quiet the area is. She even set up a Wembley tenant group for us, and now I’ve made some great friends. I’m really enjoying the community here.
Xuanya · 10 February 2025
Agent replied · 24 August 2025
Hi Xuanya, we're thrilled to hear you're so happy with your property rental at Grand Union. We agree its a great place to live and its why we have an office on site there! It has been a pleasure for Qilin to assist you - thank you for sharing a five star rating here.
- Ruth, B&R
★★★★★ 5/5
GoogleQilin has been super helpful from the beginning of my application to the end. It’s been super lovely to have her! Her professionalism has smoothed the whole progress of renting house and she is super responsive. When she took me for room tour, she also introduced lots of good functions to me and helped me understand more about the house which is really helpful! Highly recommend her!
Chloe · 25 June 2024
Agent replied · 23 October 2024
Hi Chloe, its great to hear you've had a really good service experience renting with us, Qilin is pleased to see this along with your five star rating. We appreciate this.
- Ruth, B&R
★★★★★ 5/5
GoogleTom has been very helpful, professional and efficient during my entire apartment hunter journey. Very reliable and friendly, Highly recommend!
Ziyue · 10 May 2025
Agent replied · 9 August 2025
Hi Ziyue, thanks for sharing a five star rating here. We are very pleased to hear you've benefited from Tom's property lettings knowledge glad you've had such a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleTom has been really helpful! He is great and have great property knowledge. Really recommend
Pan · 17 April 2025
Agent replied · 9 June 2025
Hi Pan, many thanks for sharing such positive feedback for the service you've been having from Tom in our Wembley lettings team. We are very pleased to hear you feel well supported and appreciate your custom.
- Emily, B&R
★★★★★ 5/5
GoogleI've had a great experience with Claire Greenwood and Abbas Efir from the property management team at Benham and Reeves. They’ve been extremely professional, responsive, and efficient throughout. Any issues were dealt with quickly and communication was always clear and helpful. Their support has made managing my property hassle-free. Highly recommend their services!
Meeraj · 6 May 2025
Agent replied · 16 April 2026
Hi Meeraj, thank you for your kind service acknowledgement shared here. We're very pleased to hear your service expectations are being exceeded. All of the Wembley lettings and property management team are very pleased to know things are working well for you as a landlord with Benham and Reeves. Thank you for your continued custom.
- Ruth, B&R
★★★★★ 5/5
GoogleQilin Wang is very helpful and professional.
William · 26 January 2025
Agent replied · 23 October 2024
Thanks William, we are delighted to see your five star rating here and your kind comment about the service you've had from Qilin.
- Ruth, B&R
★★★★★ 5/5
GoogleI had the best experience with Qilin as my estate agent! She helped me let my property and made the whole process so smooth. She was always super responsive, answering all my questions, no matter how many times I asked. Her patience and support made everything so much easier.
Hang · 26 January 2025
Agent replied · 22 January 2025
Thanks Hang, we appreciate you taking the time to share your lovely feedback here along with a five star rating. We're very pleased to hear you've had such a great service experience with Qilin. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleWe had wonderful experience with benham and reeves.our agent was Qilin.she is brilliant.she helped us a lot. She also answered the messages very soon.I am very grateful of her and company.
Mohsen · 26 January 2025
Agent replied · 22 January 2025
Thanks Mohsen, we appreciate you sharing a five star rating here for the service you've received are glad you've been able to benefit from Qilin's property expertise. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleExcellent service from Tom Ye - He was incredibly efficient and professional in processing my property documents quickly and hassle-free!
Joyce · 11 May 2025
Agent replied · 24 August 2025
Hi Joyce, thank you for your kind service acknowledgement and five star rating shared here. We're very pleased to hear your service experience with Tom in our Wembley lettings team has been hassle-free, this is great to hear. Thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleResponsive agents with warm hearts. Much better than other agents we have used before.
Na · 22 March 2025
Agent replied · 11 April 2025
Hi Na, we're thrilled to hear we are performing much better than other estate agents you've used before, this is great to hear. Thanks very much for sharing a five star rating here and for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleMr. Abbas and Ms.Qilin they are so supportive and professional
Sina · 3 May 2025
Agent replied · 16 April 2026
Hi Sina, thanks for your lovely feedback shared here for our Wembley lettings and property management service. Qilin and Abbas are pleased to hear you feel well supported, this is what we strive for. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI'm very grateful for the excellent help from Qilin and Tom.
孙誉嘉 · 16 April 2025
Agent replied · 12 January 2025
Hi, thanks for sharing a five star rating here which our Wembley property sales team are very pleased to see. We're glad you've had a great service experience with us.
- Emily, B&R
★★★★★ 5/5
GoogleGreat service, very professional and helpful
Emanuele · 16 April 2025
Agent replied · 23 October 2024
Hi Emanuele, we're thrilled to hear you've had such a great service experience, thank you for sharing a five star rating.
- Ruth, B&R
★★★★★ 5/5
GoogleQilin and Tom we’re very helpful.
Tina · 16 April 2025
Agent replied · 10 December 2024
Hi Tina, thanks for sharing a five star rating here. We are glad you've found our Wembley estate agents very helpful, this is good to see here. Thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleGreat service! Qilin really helps to sort things out promtly and effectively!
Nga · 4 December 2024
Agent replied · 10 December 2024
Hi Nga, many thanks for sharing a five star rating here and for your lovely feedback. We are very pleased to hear Qilin has been exceeded your services expectations and you had a great process throughout - this is great to hear. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleGreat service by Jilin and Tom.
Shaygan · 26 February 2024
Agent replied · 23 October 2024
Hi Shaygan, thanks for sharing a five star rating here for our Wembley Estate Agents. We're really pleased to hear we met your service expectations.
- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Lawrence · 16 April 2025
Agent replied · 23 October 2024
Hi Lawrence, thank you for sharing a five star rating here for our Wembley estate agents, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Rosaria · 16 April 2025
Agent replied · 23 October 2024
Hi Rosaria, thanks for sharing a five star rating here for our Wembley estate agents, we appreciate it.
- Ruth, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.