5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
Trusted Agent profile · Brent
Andrews Kingsbury reviews in Brent
★★★★★
2,298 reviews across 3 platforms
526 Kingsbury Road, Kingsbury, London, NW9 9HE, Brent, NW9 9HE
Andrews's office in Brent, at 526 Kingsbury Road, is rated 4.9 out of 5 across 2,298 reviews on three platforms, including 280 Google reviews rated 4.8.
Reviews
Every review we hold for the Brent office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Agent replied · 22 October 2024
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
5/5
TrustpilotI am so happy with Andrews team…
I am so happy with Andrews team support, especially Ed, Ellen and Maria.When one of the landlord was cancelled my offer just before signing the agreement, Ed had given me a word that I will give you a preference for next property soon. He did it as per his words.I am so much thankful to Ed and his team.Much appreciated Ed for your kind support. Thank you again.
5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
5/5
TrustpilotNancy was very helpful in securing the…
Nancy was very helpful in securing the property for us. She is attentive and provided excellent service. Happy to recommend.
5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Agent replied · 22 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
5/5
GoogleAndrews kingsbury have been fantastic especially letting department both salim and sumita gave us a right advice to hire house.Due to best effort from them we were able to hire house within short period of time.Thanks to both of them and whole Andrews team for supporting us throughout the process.Thank you
5/5
TrustpilotGreat customer service
Great communication and extremely helpful and responsive with any questions. Both Patrick and Ruth were lovely to deal with!
5/5
GoogleSumita is very professional. She actually listens to your concerns and takes appropriate action in such a timely manner. It is a pleasure dealing with Andrews.PositiveResponsiveness, Professionalism
5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Agent replied · 22 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotPrompt replies to my emails
Agent replied · 22 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
TrustpilotProfessional and knowledgeable team who…
Professional and knowledgeable team who kept me sane during a stupidly long house-move, thanks Lisa Lansdown and the team!
5/5
GoogleYes kwaku was very understanding reliable salesman working hard make appointment for buyers by their convenience time
Agent replied · 22 October 2024
Hi Ali, thank you for writing a five star review! Great to see Kwaku has been able to assist you and been very understanding with yourself! Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review! Thanks, Rhys
5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
5/5
TrustpilotSteve was very helpful throughout the…
Steve was very helpful throughout the process. I am happy to recommend Andrew property to my colleagues and friends.
5/5
GoogleSumita helped me throughout the process and wanted to thank her for the help. Supportive and great service.
Agent replied · 22 October 2024
Hi Rupesh, thank you so much for taking the time to write Sumita a five star review! Really glad to see Sumita was able to guide you through the process and deliver support to yourself as much as she could. Thank you again and all the best for the future, Laura.
5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Agent replied · 22 October 2024
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Brent won ESTAS awards in two years, most recently 2019.
ESTAS winner in two years: 2018, 2019.
ESTAS awards by year, 2018 to 2019
2019 1 Gold, 1 Silver and 1 Bronze ESTAS 2019 winners
- GoldESTAS 2019: Sales, London North West
- SilverESTAS 2019: Lettings (Tenants), London North West
- BronzeESTAS 2019: Lettings (Landlords), London North West
2018 1 Bronze ESTAS 2018 winners
- BronzeESTAS 2018: Sales, London North West
Source: ESTAS winners lists, as published, linked by year.
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Questions about Andrews Kingsbury
Has Andrews Kingsbury won any awards?
Yes. Andrews Kingsbury won Gold for Sales in London North West and Silver for Lettings (Tenants) in London North West at the ESTAS 2019 awards, and 2 other industry awards since 2018.
