Trusted Agent profile · Brent
★★★★★
2,298 reviews across 3 platforms
526 Kingsbury Road, Kingsbury, London, NW9 9HE, Brent, NW9 9HE
Andrews's office in Brent, at 526 Kingsbury Road, is rated 4.9 out of 5 across 2,298 reviews on three platforms, including 280 Google reviews rated 4.8.
Every review we hold for the Brent office, from every platform, shown as written. First names only.
5/5
TrustpilotOn your side
Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.
Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotWonderful supportive team
Wonderful supportive team. Always happy to help and respond quickly.
5/5
TrustpilotJunior Zziwa is an excellent estate…
Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant
5/5
TrustpilotThanks Andrews!
Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.
Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and client-orientated with great listening skills. This made my experience very positive.
Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.
5/5
TrustpilotWonderful estate agent she was through…
Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy
5/5
GoogleThe agent i spoke to from the first day i walked in was really lovely. customer service is on point. I would 100% recommend. My experience with Andrews was excellent.
Good afternoon Raine Lawson, thanks for taking the time to leave us feedback regarding your recent experience.
5/5
TrustpilotThe company got me a good deal
The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.
Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.
5/5
TrustpilotGreg was really helpful and helped me…
Greg was really helpful and helped me complete my registration I couldn’t have done it without his help
5/5
Trustpilot100% professional
At each step in the whole viewing process, Connor came through with his commitment to excellence. We’re pleased with the service we received.
Hi Alan , thank you for taking the time to write us a five star review. Glad to see that Connor has delivered you great service throughout your viewing process. Thanks, Lisa
5/5
Trustpilotgreat service from andrews when…
great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma
Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!
4/5
TrustpilotWell done...
Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.
Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys
5/5
TrustpilotThe processing was quick and easy
The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).
5/5
TrustpilotFreya Alford was very helpful with…
Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)
5/5
TrustpilotFirst time buyer
I contacted Andrew’s as I was Interested in a property they had for sale. Spoke with Nancy and arranged a viewing. Fell in love with the property so ended up putting an offer forward. Being a first time buyer can be quite nerve racking but with the service I received from Nancy this was made a lot easier and put me at ease. Great, friendly customer service which made me feel comfortable and confident with the purchase.
5/5
GoogleVery professional and take the time to ensure all your questions are answered to your satisfaction. Communicates complicated use of jargons in a clear and easy to understand manner.
Hi Ali, thank you for taking the time out of your day to write us a five star review. So pleased to see that the team in Kingsbury have been on hand to help you through your property journey and have been explaining everything clearly for you. Thanks, Rhys
5/5
TrustpilotExcellent work All things are done like…
Excellent work All things are done like professional and explained every thing very nicely
Thank you, Mandeep. We appreciate your feedback.
5/5
GoogleBeen with Andrews for 2 years and they have always been on hand to help and very efficient when dealing with any issues. Dealt with a lady today named Ranjan who went above and beyond to help and had my query resolved within 5 minutes!PositiveResponsiveness, Quality, Professionalism, Value
Hi Devvon, thank you for your feedback.
1/5
TrustpilotUseless company
Useless company - not worth their high fees. Mis-managed our building and terrible communication.
Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.
5/5
TrustpilotSelling our property and buying at the…
Selling our property and buying at the same time through Andrews we thought would work well. They did well to connect with potential purchasers and worked hard to secure the sale.It was the post sale team who connected all the dots and followed up on all the solicitors enquiries which made a real difference to ensuring it all actually went through.Great team, communication spot on, they really did go to work once we signed up.Thank you
5/5
TrustpilotWe have seen an improvement over the…
We have seen an improvement over the past couple of years in customer service and prompt responses.
Thank you for leaving us a review, it's fantastic to see that our level of service has continued to improve and impress over the years. Thanks again, Rhys
5/5
TrustpilotNicole was lovely made our viewings a…
Nicole was lovely made our viewings a great experience and answered questions we had. Thanks NicoleKerry
5/5
TrustpilotThey are always ready to help you and…
They are always ready to help you and to give you a solution to your queries and doubts.
Hi Maria , Thank you for the five star review. It is great to hear that we have always been ready to help and provide solutions. Thanks , Lisa
5/5
TrustpilotGood agent and lovely property
The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.
Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Brent won ESTAS awards in two years, most recently 2019.
ESTAS winner in two years: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 Gold, 1 Silver and 1 Bronze ESTAS 2019 winners
2018 1 Bronze ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Kingsbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brent.
Yes. Andrews Kingsbury won Gold for Sales in London North West and Silver for Lettings (Tenants) in London North West at the ESTAS 2019 awards, and 2 other industry awards since 2018.
