Trusted Agent profile Β· Brent

Andrews Kingsbury reviews in Brent

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

2,298 reviews across 3 platforms

526 Kingsbury Road, Kingsbury, London, NW9 9HE, Brent, NW9 9HE

Andrews's office in Brent, at 526 Kingsbury Road, is rated 4.9 out of 5 across 2,298 reviews on three platforms, including 280 Google reviews rated 4.8.

Google logo

4.8 / 5

280

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

2,016

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nicole was amazing she made me fall in…

Nicole was amazing she made me fall in love with the property couldn’t ask for a better sales woman

Consumer Β· 2 August 2023

5/5

Trustpilot

Excellent service

I had a very good experience with Andrew’s estate agent specially with Sandiya, she helped in finding the right property and was really helpful through the whole process.Thanks Sandiya πŸ˜€

Mark Β· 19 July 2022

5/5

Trustpilot

Very attentive to all my…

Very attentive to all my querries.Prompt in answering emails.Smooth transaction from processing of the property till the moving.And they don't forget to check after my moved.Thank you Andrews.

Amanii Β· 19 January 2024

Agent replied Β· 22 October 2024

Hi Amanii, thank you for the five star review. We know moving home can be stressful so it's great to see that the team were on hand to make it a smooth process for you! Thanks

5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Elliot. His assistance was invaluable, providing quick responses that greatly enhanced the overall efficiency of our collaboration. Highly recommended!Thank you

Pakkan Β· 1 March 2024

Agent replied Β· 22 October 2024

Hi Pakkan, thank you for taking the time to leave us a five star review. Great to see Elliot provided you with a five star service! Thanks, Rhys

5/5

Trustpilot

Steve was very patient and kind to me…

Steve was very patient and kind to me and my family. He was very professional in showing us the property we went to view and we felt very welcomed.

Toyin Β· 27 August 2022

4/5

Trustpilot

Great experience

Claire and Ashley were contactable and provided me with relevant information when needed. They were helpful in arranging viewing to our convenience. Great experience

Simi Β· 27 February 2023

5/5

Trustpilot

Great customer relationship from…

Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks

Ndubuisi Β· 15 August 2024

Agent replied Β· 22 October 2024

Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.

5/5

Trustpilot

Fantastic service from start to finish-…

Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything

James Β· 4 June 2024

Agent replied Β· 22 October 2024

Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa

5/5

Trustpilot

Best services

One of the staff NICOLE MEIKLE she’s the bestest concelt I met , she give all her effort to us.thanks for andrews property group for the best service.

Atheek Β· 15 January 2024

Agent replied Β· 22 October 2024

Hi Atheek, thank you for the five star review. That certainly is high praise for Nicole, which of course is really pleasing to see. Thanks again for the feedback. Rhys

5/5

Trustpilot

Isaac from Andrews Pleasant and Friendly

Isaac was very well mannered and showed us around the property with interest,, discussing the various features. He was punctual for tje appointment andIt was a pleasant experince dealing with him

Charles Β· 25 May 2022

5/5

Trustpilot

Great first experience

We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys

Teaching Β· 26 June 2023

5/5

Trustpilot

Top service

Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.

A Β· 26 June 2023

5/5

Trustpilot

Good professionals

Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service

Rahim Β· 24 July 2024

Agent replied Β· 22 October 2024

Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!

5/5

Trustpilot

Andrews provide a fantastic service

Andrews provide a fantastic service, their staff are kind and caring and a cut above other estate agents. The staff have shown great empathy and they really seem to care about their clients and their outcomes. They are by far the best Estate agent I have had the pleasure working with. From start to finish they have been brilliant. Their mortgage team are extremely knowledgeable and are able to explain things clearly and concisely. Its a pleasure to work with them and I will continue to do so moving forwards. I would recommend their service to all my friends and family.

Nathan Β· 24 March 2022

5/5

Trustpilot

Real helpful company

Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.

Richard Β· 23 July 2024

Agent replied Β· 22 October 2024

Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys

5/5

Trustpilot

My purchase through Andrews at the cheam branch

My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.

Nicola Β· 13 February 2023

5/5

Google

Very satisfied with their service. They were fast to respond to any question, helpful and different from the other agencies. In 2 weeks i moved in my new home. Highly recommended.

Ilda Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Ilda, great to read your brilliant review for the team in Kingsbury, so pleased we were able to find you a new home and move you in smoothly. We hope you've settled in well, thanks Rhys.

5/5

Trustpilot

The team work good and useful monika is…

The team work good and useful monika is helping us all the time !πŸ₯°

27386369 Β· 20 September 2024

Agent replied Β· 22 October 2024

Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.

5/5

Trustpilot

Excellent knowledge

Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble

MR Β· 27 June 2024

Agent replied Β· 22 October 2024

Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys

1/5

Trustpilot

Awful Awful Awful

Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL

T Β· 11 October 2022

Agent replied Β· 22 October 2024

I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive

5/5

Trustpilot

Shannon was very helpful in showing…

Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.

Pralhad Β· 1 August 2023

5/5

Trustpilot

Fantastic service

Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.

Karina Β· 18 January 2024

Agent replied Β· 22 October 2024

Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys

5/5

Trustpilot

Quick responses and resolutions

Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.

Erin Β· 30 July 2024

Agent replied Β· 22 October 2024

Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!

5/5

Trustpilot

Feedback for Sandiya- Andrews property

Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way

Mark Β· 13 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Brent won ESTAS awards in two years, most recently 2019.

ESTAS winner in two years: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 Gold, 1 Silver and 1 Bronze ESTAS 2019 winners

    • GoldESTAS 2019: Sales, London North West
    • SilverESTAS 2019: Lettings (Tenants), London North West
    • BronzeESTAS 2019: Lettings (Landlords), London North West
  • 2018 1 Bronze ESTAS 2018 winners

    • BronzeESTAS 2018: Sales, London North West

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Kingsbury

Has Andrews Kingsbury won any awards?

Yes. Andrews Kingsbury won Gold for Sales in London North West and Silver for Lettings (Tenants) in London North West at the ESTAS 2019 awards, and 2 other industry awards since 2018.

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