Trusted Agent profile · Brecon
★★★★★
61 reviews across 1 platform
40 High Street, Brecon, LD3 7AP
McCartneys LLP's office in Brecon, at 40 High Street, is rated 4.4 out of 5 across 61 reviews on 1 platform, including 61 Google reviews rated 4.4.
Every review we hold for the Brecon office, from every platform, shown as written. First names only.
5/5
GoogleWe have had an excellent experience buying with McCartneys. We felt kept in the loop from start to finish. Requesting extra viewings was never an inconvenience and we found Jools and Rachel very informative and helpful. Would recommend buying or selling with them.
We appreciate your feedback. Thank from the Brecon estate agency team
4/5
GoogleOverall a good experience, but a little more proactive engagement with a somewhat awkward and often reluctant seller would have been nice.
Thank you for your comments, it was indeed a challenging sale on both sides, and your comments are noted. kind regards Darren
5/5
GoogleRachel at McCartneys handled the purchase of our new home extremely well. Communication was faultless with swift replies to any queries. Nothing was too much trouble ....... which was just as well as the purchase turned out to be a little more complicated than is usual! Many thanks indeed.
5/5
GoogleRachel and Darren were great when they sold our home in Llanddew. Rachel especially was very patient towards the stressful last bit getting to exchange and completion. Great work guys. Missing Brecon since forced move away. Hope to be back in some way one day.PositiveResponsiveness, Professionalism
5/5
GoogleWe sold with McCartneys and would recommend them for a smooth selling experience. Not at all stressful as it may have been.
thank you
1/5
GoogleWe are cash buyers trying to buy a property from McCarneys in Brecon and the lady answering the phone on the weekend has to be the rudest estate agent I have ever had the misfortune to speak to. Having bought and sold 7 properties, we are not without experience but as a purchaser I have never been made to feel like a total inconvenience before. If there was another agent dealing with the development I would most certainly buy through them, it is almost enough to put me off the purchase. I cannot in good conscience recommend this estate agent and would advise those thinking of using them to sell a property to avoid at all costs.NegativeProfessionalism
5/5
GoogleThoroughly professional and approachable team at Brecon. Offered lots of support during the sales process.
Thank you for your kind comments.
1/5
GoogleVery poor communication from the first day of enquiry, was asked “can I give you a call back in a minute?” A day later still no call back. Had to constantly call over a few days. Completely unprofessional. Advertising properties as “available now” despite them not having EPC/safety certificates (She told me they had to wait at least 2.5 weeks to get someone in to do the checks, possibly even longer).. that is NOT “available now”, also keep in mind that the property has been advertised as “available now” for months despite apparently not having these certificates. Whilst we were viewing the outside of a property (it was essential as we absolutely have to move, and in 14 years of renting I have always viewed the outside of a property before proceeding with requesting internal viewings), someone in the same cottage allowed us to view the inside of the property, upon finding out that we had viewed the property, McCartneys basically black listed us from the entire estate agents and refused to let us view ANY of their properties, They made us feel like criminals when we’d done nothing wrong, we followed social distancing, and we were punished for it. We were told to find a different estate agents, the only other estate agent that covered that area do not allow any pets for all of their properties, we told McCartneys that we couldn’t use them as we have a dog, and they didn’t care at all, they still refused to let us view any of their properties, leaving us with absolutely no options or way of finding a new home for ourselves and our young children. It’s absolutely disgraceful behaviour, never will I ever recommend McCartneys, if anything I will advise people to not use them for anything at all, awful people, awful company. Sellers/Landlords/landladies/tenants/buyers BEWARE.NegativeResponsiveness, Quality, Professionalism, Value
2/5
GoogleGenerally poor performance from start to finish of the renting procedure. Little urgency, hardly any contact (We had to chase for any updates), even on the day of our actual move I got told the keys are ready to pick up. To then come in to get the keys (with a vehicle full of my stuff) to be told actually we're waiting on some last bit of paper work can you come back this AFTERNOON. On the day of the move. Not impressed.
2/5
GoogleGenerally poor performance from start to finish of the renting procedure. Little urgency, hardly any contact (We had to chase for any updates), even on the day of our actual move I got told the keys are ready to pick up. To then come in to get the keys (with a vehicle full of my stuff) to be told actually we're waiting on some last bit of paper work can you come back this AFTERNOON. On the day of the move. Not impressed.
2/5
GoogleGenerally poor performance from start to finish of the renting procedure. Little urgency, hardly any contact (We had to chase for any updates), even on the day of our actual move I got told the keys are ready to pick up. To then come in to get the keys (with a vehicle full of my stuff) to be told actually we're waiting on some last bit of paper work can you come back this AFTERNOON. On the day of the move. Not impressed.
1/5
GoogleShame on you, passing fit, a blind horse, at least 10 years older than stated, plus a passport which was worthless not completed correctly or stamped by a vet, thank god a charity took him in. You should be reported for selling the horse with illegal paperwork. Hope you enjoy your % you have taken.
1/5
GoogleRe the furniture sale viewing is a must. I’ve not experienced such misleading pictures ever
5/5
GoogleExcellent communication and support throughout!
5/5
GoogleWe had a large unusual property to sell. Darren and Rachel guided us through very professionally, we were very pleased with the outcome. Thank you both very much.PositiveResponsiveness, Professionalism, Value
1/5
GoogleI will never attended Brecon horse sales again. Customers of this market don't need to be discredited against by a porter and the auctioneer on the phone was not much better.
1/5
GoogleBloody awful website - never works. Maybe try moving it into the 21st Century.NegativeQuality
5/5
GoogleExcellent helpful , lovely staff .
5/5
GoogleRating only, no written review.
5/5
GoogleBrilliant...thank you!
5/5
GoogleRating only, no written review.
Many thanks
5/5
GoogleRating only, no written review.
5/5
GoogleHelpful
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
McCartneys LLP's Brecon office has 61 reviews across 1 platform: 61 on Google.
McCartneys LLP Brecon is rated 4.4 out of 5 across all 61 reviews, and 4.4 out of 5 on Google from 61 reviews.
McCartneys LLP Brecon, 40 High Street, Brecon, LD3 7AP.
