Every review we hold for the Brecon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoving house is stressful at the best of times, but when you have additional challenges associated with the sale of your property, then you need the ‘A Team’ working for you.
From initial contact and the fantastic marketing that really showcased the property, to completion day, which was truly eventful in itself! we can honestly say that Darren and Julie were outstanding.
This was not the easiest sale and purchase we have done, but with the professional and experienced support of the team, we finally moved into our forever home.
We highly recommend McCartneys
Julie · 25 December 2024
Agent replied · 22 December 2024
It was our pleasure and we hope that you have settled into your new home.
★★★★★ 5/5
GoogleSelling a property is quite an emotional time especially when you've invested so much into your home. Darren and the team at McCartneys absolutely saw the potential in ours and produced the most amazing video. Their professionalism and support from start to finish made the sale so much easier and Jools was always on hand to keep us updated and answer any questions we had, never once making us feel we were wasting her time. We would recommend this amazing team without hesitation if ever we buy or sell again.
Bronwyn · 25 December 2024
Agent replied · 22 December 2024
Thank you Bronwyn, a great result all round and we are pleased to have been of assistance.
★★★★★ 5/5
GoogleDuring the buying of our new property the team at McCartneys was just excellent. The staff in the office were always happy to help and provide us with up to date information. Any query was promptly dealt with in a friendly and professional manner. In particular Darren our estate agent was exceptional to work with, being always informative, professional and personable. I can fully recommend McCartneys to any seller or buyer as they provide an all round brilliant service.
John · 25 December 2024
Agent replied · 22 December 2024
Thank you for your kind words, we hope you have settled into your new home.
★★★★★ 5/5
GoogleI bought a property via McCartneys Brecon and the team were incredibly helpful and professional. Staying in touch throughout the process and helping the purchase progress, answering any queries - they were a huge help. Thanks to Jules and Rachel for all the help and advice, and handing over the keys ;-00
Anna · 16 April 2025
Agent replied · 22 December 2024
Thank you.
★★★★★ 5/5
GoogleI have recently sold a house and bought another, both through McCartneys. Darren especially has been amazing throughout and the customer service I received from himself, but also Rachel & Jules was exceptional. I would only consider McCartneys for any future house sale.
Catherine · 16 April 2025
Agent replied · 22 December 2024
Thank you for your kind words and we are pleased that you were able to find such a fantastic home.
★★★★★ 5/5
GoogleOver the years we have sold a couple of properties through Darren & Rachel in the Brecon McCartneys office and have also been on the other end, buying. They have always responded quickly and clearly on queries and when in need of advice (no pressure guys!). Darren is a pragmatic valuer which is a huge help when managing expectations. I would say they go beyond and would be our go to team if we are ever back in the market.
James · 25 December 2024
★★★★★ 5/5
GoogleDarren and the Brecon Team were absolutely amazing. A very heartbreaking sale made effortless by Darren and their team. I would highly recommend McCartneys without hesitation and would definitely use them again. Thank you Darren and Team Brecon
Beate · 16 April 2025
Agent replied · 22 December 2024
Thank you very much for your kind words.
★★★★★ 5/5
GoogleI would highly recommend the team at McCartneys Brecon. They understand the local market, did a really professional job with the photos and video for the marketing, and regularly updated me on viewings and outcomes. Thanks to their excellent advice, we sold my Dad's property at the end of November 24.
The team are friendly, professional and excellent at their job. There is no need to look elsewhere!
Alison · 13 March 2025
★★★★★ 5/5
GoogleHad a very difficult sale due to divorce and one of the joint vendors acting irrationally. Darren and the team at McCartneys held it together in an incredible display of skill, knowledge and judgement. Very good value for money; it’s well worthwhile instructing a good agent, not a cheap agent.
Thank you McCartneys
Tim · 21 February 2024
Agent replied · 22 December 2024
Thank you for your kind words, they are very much appreciated.
Darren
★★★★★ 5/5
GoogleDarren and his team were excellent from the first visit to the property right through to completion. Their honesty,transparency and friendly manner made the whole process stress free. Would definately use them again.
Greg · 15 December 2024
Agent replied · 22 December 2024
Thank you Greg, much appreciated.
★★★★★ 5/5
TrustpilotThe G.O.A.T
We have known Richard Close for many years and, in various roles, he has acted for us on property sales and helped guide us through some particularly tricky purchasing processes. His knowledge, professionalism and ability to navigate the ups and downs of property transactions have always been exceptional.
James · 22 July 2026
★★★★★ 5/5
GoogleMy experience as a buyer with Darren Thomas and the McCartneys team was excellent. A very professional and responsive service with each member going above and beyond right up until completion and handing over of the keys to me.
I am hoping this will be my forever home but if not I would trust no other team to support me with selling my property.
I highly recommend them - you will not be disappointed.
Jane · 15 December 2024
Agent replied · 22 December 2024
Hi Jane, Thank you for your comments. We are glad you love the property.
★★★★★ 5/5
GoogleI can highly recommend the team at McCartneys in Brecon. They helped me sell my house near Llandeilo, took amazing care with great photos and a drone video. Unfortunately, not due to McCartneys in anyway, the sale was a long drawn out process taking 2 years and 5 sets of buyers! I would have given up many times without help from Jools, Rachel and Darren. Top team who I would totally recommend ❤️
Sue · 11 October 2024
Agent replied · 22 December 2024
Thank you for your comments, this one was rather protracted but great team work between everyone meant that we got there in the end.
★★★★★ 5/5
GoogleI recently sold my house through McCartneys and Rachel, Darren and Jools were extremely helpful and professional in all areas of the process. From the initial instruction through to the hand over of the keys and kept me updated throughout. …
Shazzerjames1969 · 16 April 2025
★★★★★ 5/5
GoogleJools was super professional and an absolute pleasure to deal with. I was kept well informed throughout the process and everything went smoothly. Could not recommend highly enough.
Emma · 13 June 2024
Agent replied · 22 December 2024
Thank you for your comments
★★★★★ 5/5
GoogleDarren, Rachel, Jools and the team at McCartney's have been absolutely fantastic throughout what unfortunately ended up being an incredibly difficult selling experience (through absolutely no fault of theirs). From day one, Darren's advice re marketing out property was spot on every step of the way. The team stayed professional, friendly, upbeat and polite with excellent communication whatever was thrown at them, and their support has been great throughout. Really couldn't recommend them highly enough, diolch yn fawr pawb.PositiveResponsiveness, Professionalism
Danny · 21 June 2022
★★★★★ 5/5
GoogleWe used McCartneys to sell our house in Llandefalle near Brecon last year. The sale was completed in January of this year. We initially asked advice from four agents because the market was going through an uncertain time post covid. …
Alec · 16 April 2025
Agent replied · 22 December 2024
Thank you for your kind review.
★★★★★ 5/5
GoogleI can recommend McCartneys without reservation. We were supported throughout the sale, by the Brecon office, with clear and consistent communication and advice, and by a team who made it clear they were willing to 'go the extra mile' to help.
William · 16 April 2025
Agent replied · 22 December 2024
Thank you Will, we look forward to seeing the house when you have finished the works.
★★★★★ 5/5
GoogleWell done to Darren and Rachel at McCartneys. They offered excellent advice regarding the sale of our property, put together an excellent sales package, and then quickly managed to secure an acceptable offer.
From this point onwards they kept us well informed regarding the progress of the sale regularly liaising with ourselves, the buyer and our solicitor. A good team effort secured completion today - the last working day of 2024.
Excellent personal service and high quality and timely advice.
Thank you!
Jeff · 25 December 2024
★★★★★ 1/5
TrustpilotUnprofessional and total lack of…
Unprofessional and total lack of interest and commitment to sell despite being a cash buyer. No one followed up on viewings to discuss the properties, apart from sending a form through to be completed. If I was trying to sell a property I would certainly not recommend going through this agent.
Ti · 27 October 2025
★★★★★ 5/5
GoogleThe team at Macartneys found us a buyer straight away and were always on the end of the phone whenever we had a query and kept us fully informed at all stages. All in all a very high level of professional service in all areas.
Peter · 8 December 2024
Agent replied · 22 December 2024
Thank you for your comments, we were happy to be of assistance.
★★★★★ 1/5
TrustpilotExtremely rude and condescending…
Extremely rude and condescending letting staff named Leila
Macey · 7 August 2026
★★★★★ 5/5
GoogleVery happy with the service we received from McCartneys in selling our house. We’ve used the services of two other estate agents in Brecon in the past with whom we have been far less impressed.
Richard · 25 December 2024
Agent replied · 22 December 2024
Thank you for your kind words.
★★★★★ 1/5
TrustpilotUnprofessional lettings department
Unprofessional lettings department, had verbal agreement accepted by landlords (should have got it in writing) only to find out they were still showing people around the property, then tried to make out we hadn’t contacted them to accept the the agreement even though we had rang and sent several emails confirming we wanted the property. We had call logs and emails to prove we had! We have since found a lovely estate agent that has bent over backwards to help us, showing us that not all estate agents behave this way. Would not recommend to others to use them and definitely will never be using them again.
EDWARDS · 27 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.