Trusted Agent profile · Brandon
★★★★★
1,672 reviews across 3 platforms
20 High Street, Brandon, IP27 0AQ, IP27 0AQ
William H Brown's office in Brandon, at 20 High Street, is rated 2.8 out of 5 across 1,672 reviews on three platforms, including 442 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. William H Brown Brandon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brandon.
Every review we hold for the Brandon office, from every platform, shown as written. First names only.
1/5
Trustpilothigh pressure sales tactics
Using high pressure sales tactics to sell property,speak to a sales advisor asking how much the morgage is as part of a question & answer process.Then after a few weeks of property being listed constantly asking to lower price coming out with all sorts of pure BS to why you should,not suprisingly to get the 2+% comission only my opinion obviously.
1/5
TrustpilotAVOID AVOID AVOID
I wish I had read the Trust Pilot reviews. Absolutely terrible service. They are so unhelpful and will only speak to you when they are chasing your money. Completely incompetent and condescending, patronising staff. Despite their multiple mistakes, instead of owning up and apologizing, they try to shift the blame to you. Extortionate fees for unreliable and terrible service. AVOID.
1/5
TrustpilotAwful customer service and greedy…
Awful customer service and greedy landlords asking tenants to offer more rent to secure a small run down property. After reading the reviews I feel like I’ve dodged a bullet. Relieved.
5/5
TrustpilotI sold my house with the team at the…
I sold my house with the team at the mexborough branch and all the staff were very helpful and friendly every time I called them with any questions they were always happy to answer them
1/5
TrustpilotWH Brown Brandon
WH Brown Brandon. Phoned asking for a valuation on my house which I didn’t want. He continued to make it sound like it was for my benefit and pressured me into trying to make an appointment. Terrible terrible people that work in the Brandon branch that have zero customer service skills. Don’t go here!!!
5/5
GoogleThis company is great at responding to any interest or questions you may have. Their photos and videos answer many of your questions. The only thing I wish they had more of are floor plans. Loved every interaction I had with Pippa, who was the agent I worked with.
4/5
GoogleAbsolutely clueless, for an agency that swear they know the one and outs of everything.PositiveResponsiveness
Thank you for your 4 star review, we're pleased that your issue was resolved quickly.
5/5
TrustpilotThe Clacton branch in Essex have been…
The Clacton branch in Essex have been superb. They made what could have been a very stressful situation so easy for us. A very smooth ride whilst still maintaining a chirpy gteet and smile... Hats off to the team.. Robert, Michelle and James. Thank you so very much... You're awesome!!!
5/5
TrustpilotAnother sale
Having just completed a sale it’s fair to say the team at WH Brown in leicester have again been helpful, supportive and professional. Full credit to fir the Manager Rob Anderson who holds them all together and ensure customers get all the help that can be Provided.
1/5
TrustpilotI received a very poor service by all…
I received a very poor service by all the staff, in the purchase of my home with little or no communication. I wasn't even provided a courtesy phone call or email that the sale is now complete. I experienced underhand sales techniques. I do not recommend this Estate Agent for either buying or selling your home.
5/5
GooglePippa from the Brandon branch was so helpful nothing was a problem Made finding our home was a breeze with her help 100% recommend pippa lovely person as well
5/5
TrustpilotThe mortgage advisor Theresa
The mortgage advisor Theresa of the Welwyn Garden city Branch could not do enough for me. Went Above and beyond to secure me a great mortgage deal and communication was faultless. Great details to Customer service in these challenging time. Highly recommended if looking to get on the property ladder or to remortgage.
1/5
TrustpilotCalled the norwich office last may to…
Called the norwich office last may to arrange to view 2 houses. The guy on the phone quizzed me about the areas I was looking at as he didnt want to waste his time with me. I bought a house a month later through another estate agent. Far too aggressive and contemptuous.
1/5
TrustpilotWouldn’t let us view properties
Shipley branch wouldn’t even let us VIEW any properties that they had for sale without an AIP. Fair enough qualifying an offer but not letting us view anything was embarrassing. The buyers of today are the sellers of tomorrow and I certainly won’t be selling with William H Brown
1/5
TrustpilotNo communication
As a landlord these agents are almost impossible to get hold of. Emails go unanswered so problems drag on for weeks. The hotline is always busy and I gave up trying after several hours wasted. Avoid like the plague.
1/5
TrustpilotI tried to sell our house through…
I tried to sell our house through william h brown . They over valued and sent us viewers that had not even put there own house on the market and had no money to proceed. After selling through another agent I am finding them very unhelpful by not even allowing me to view houses on their books.
5/5
TrustpilotFantastic company to deal with
Fantastic company to deal with, Charly and Cameron are really helpful and always get our properties let quickly and find great tenants. Would recommend to anyone.
5/5
GoogleVery professional and friendly, nothing to much trouble, highly recommended 👌PositiveResponsiveness, Quality, Professionalism, Value
We're very happy to hear that your sale in Brandon went through seamlessly.
5/5
GoogleGreat service, everything was done efficiently for us and we appreciate it, thank you!
Thank you and wishing you and the family the best!
5/5
TrustpilotFantastic service
Elliot gave us fantastic service as our mortgage broker. i cannot praise him enough. He communicated brilliantly and always helped and advised us on any questions we had, no matter how weird or wonderful.Our house move happened due to Elliot and all his hard work and we can't say thank you enough.
5/5
GoogleCurrently renting a property through Brandon Branch where Pippa helped me out , she is a lovely lady , very helpful & quick to respond to any emails or questions sent. I whole process was quick & would not hesitate to recommend them. Very Professional BranchPositiveResponsiveness, Professionalism
1/5
TrustpilotSuch poor service
Such poor service. Do not use. I wish I had asked around before appointing them. I’ve later been told of bad experiences from many people.
5/5
GoogleVery professional and helpful at all times, throughout our process. Would highly recommend
Thank you for your review of our sales team!
5/5
TrustpilotWas contacted by brian about a flat and…
Was contacted by brian about a flat and offered as first person to go and view it. He did an amazing job. Was very friendly and polite, talkative and very professional. We accepted and he got things done so quick. Very happy with my first home experience. No stress.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. William H Brown Brandon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brandon.
