5/5
Quick to respond
Quick to respond, friendly
Agent replied · 12 June 2024
Thank you for taking the time to leave a great review.
Trusted Agent profile · Braintree
★★★★★
1,628 reviews across 2 platforms
Panfield Road, Bocking, Braintree, CM7 5BJ
Dandara Eastern's office in Braintree, at Panfield Road, is rated 4.8 out of 5 across 1,628 reviews on two platforms, including 6 Google reviews rated 4.8.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
Quick to respond
Quick to respond, friendly
Thank you for taking the time to leave a great review.
5/5
Reliable staff a Dandara
Very dependable team at Dandara. Excellent communication - I was updated at every stage. The staff are very professional in their work.
Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team.
1/5
Poor houses and worse customer service
Awful houses do not buy from this developer. They market themselves a top quality but we have had nothing but issues from initial snagging stage.Built on a old school site Dandara were trying to cut costs so didn’t not replace the drains meaning ongoing drainage issues, this same issue happened on another site in Aberdeen.Nothing is straight in the house meaning when you put furniture up it either needs to be custom or well secured.Getting snagging attended to is virtually impossible as nothing is ever a Dandara issue so so much time is wasted trying to get things attended to that you might as well do it yourself,Obviously not a great employers either as the key contacts are always either leaving or going on sick leave meaning no consistency in service and a lot of repeating yourself as they don’t actually keep proper records of conversations Developer of the year!???? They definately haven’t asked anyone with a Dandara house!!!
3/5
Very helpful in explaining the process…
Very helpful in explaining the process of buying.
Thank you for taking the time to leave a review, it would be great to understand what we could have done better.
5/5
My wife and I bought a Dandara home at…
My wife and I bought a Dandara home at the beginning of the year at Eskbank Gardens. The service provided was great and the house itself has been brilliant. No issues whatsoever and we would highly recommend this builder.
Thank you for your review, we're delighted to hear you're happy with your new home at Eskbank.
5/5
Very helpful welcoming and knowledgeable
Thank you for leaving such a great review
5/5
contact with me is alway timely
contact with me is alway timely, polite and clear. The services provided are efficient and I am kept informed at all times.I have always been extremely pleased and satisfied with the service.
Thank you for your great comments, we appreciate your feedback.
5/5
Jersey Team
I have always found the team to handle our tenancy very effectively. Whenever a change of tenant has taken place the change-over has been seamless and any minor repairs are dealt with quickly. I have been kept informed of any changes in legislation e.g. electrical inspections and owners’ responsibilities e.g. complying with building insurers requirements.Overall, I’m very happy with the efficient and courteous service provided by the team in Jersey.Doug N
5/5
Warm welcome
Welcomed warmly to the show home and shown round. Lovely home, spacious and decorated beautifully.
That's wonderful to hear, thank you!
5/5
Great service from start to finish on a…
Great service from start to finish on a rental property. Friendly, efficient. Kept me updated all the time. Nothing was too much trouble. Deffinatly recommend to anyone.
Thank you for your great review!
5/5
Very professional welcome y Bradley
Very professional welcome enjoyed my visit today very positive
Thank you for taking the time to leave such a fantastic review.
5/5
A beautiful new home with everything we…
A beautiful new home with everything we could possibly need, bedroom for the children each a lovely garden .
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
Auldyn Walk, Isle of Man
The house is brilliant, the aftercare from the dandara team were top notch. It was built to a great standard and the finish was brilliant.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
Great service from Katie!!
Great service from Katie!!! Really be helpful!!
Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.
5/5
Customer service at its very best!!
Customer service at its very best!!! Brendan McGill went over and above the call of duty on numerous occasions to assist us on several occasions while renting with Dandara. Nothing was too much trouble and we were very grateful!
That's great to hear, we're delighted you're so pleased with your Dandara home!
5/5
Very helpful and pleasant experience…
Very helpful and pleasant experience and a pleasure to meet Katie and Kelly! Lovely scheme.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
Hazlewood Aberdeen
Met with Alana to research potential purchase of forthcoming new build house at Hazlewood. Very happy with information provided and tour of existing show home which was lovely.
Thank you for your kind review! Alana will be delighted.
5/5
Excellent management service…
The team provide an excellent service with good communication and manage our property very well. Thank you.
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
Very helpful and friendly staff
Thank you for your great review, we're so pleased to hear that.
5/5
Wonderful reps and houses
Katie and Rebecca have been really helpful and responsive. Options we had were great and they have made every effort to get us out dream house
Thank you so much for your great review, we're delighted to hear Katie and Rebecca were so helpful and we're so pleased you found your dream home!
4/5
greate team
your customer sales taem
Thank you!
5/5
Helpful and responsive
I've rented with Dandara for just under three years in Jersey. Service has always been really responsive when I've needed it (I've dealt mostly with Terri) - wouldn't hesitate to recommend them and use them again.
Thank you so much for your great review of the Jersey team!
5/5
Always responded quickly to our…
Always responded quickly to our requests and very helpful and friendly staff.
Thank you so much for your great review, we're delighted you're pleased with the team.
5/5
Helpful staff
Helpful staff, and not at all ‘pushy’.
Thank you for your great review!
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