5/5
Dandara
The people I deal with are always helpful and respond to questions in an informative and timely manner.
Agent replied Β· 12 June 2024
Thank you for taking the time to leave a review.
Trusted Agent profile Β· Braintree
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1,628 reviews across 2 platforms
Panfield Road, Bocking, Braintree, CM7 5BJ
Dandara Eastern's office in Braintree, at Panfield Road, is rated 4.8 out of 5 across 1,628 reviews on two platforms, including 6 Google reviews rated 4.8.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
Dandara
The people I deal with are always helpful and respond to questions in an informative and timely manner.
Thank you for taking the time to leave a review.
4/5
Very helpful site staff
The site sales executive was very helpful and knowledgeable
Thank you
5/5
What a great team!
What a great team! Clair, Samantha, Terri and Brendan have always been so helpful when dealing with each of them for different aspects during my rental with Dandara. Keep up the great work and 5* service as always!
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
Dandara Ashgrove dream home
We recently bought our first family home at Ashgrove with dandara and have had an amazing experience start to finish. We dealt exclusively with Emma waddle who has been amazing at every step, taking time to explain everything and keep us informed. We really feel like Emma took the time to get to know us and make the experience personal even though she deals with people buying houses everyday. We are expecting our first baby and she has made sure everything has gone smoothly for us, she has been so lovely and helpful we couldnβt have asked for someone nicer. The site manager has also been great as have loads of the team on site. The finish on the property is lovely and after buying with Baratt homes a few years back the customer service and experience weβve had with dandara has been in a different league. So so happy to have our dream home!
5/5
Great and personable service
Great and personable service. Highly recommend
Thank you for your great feedback!
5/5
Lovely lady at the show home
Lovely lady at the show home. Knowledgeable.
Thank you for your great review.
5/5
Happy customer
We recently purchased a house at the Sycamores development, weβre really pleased with the property. Becky and the rest of the sales team we worked with were really helpful, always quick and efficient coming back to us if we had any queries. Would definitely recommend.
Lovely to read such a great review about your new home and Becky, thank you for taking the time.
5/5
Paddock View
Paddock View, YaptonJust moved into our lovely new home on Paddock View. Jo and Dale in the marketing office could not have been more helpful and were instrumental in ensuring a very smooth move. Highly recommended! Thank you from the Jones'@ no7
Congratulations on your new Dandara home, we're delighted you're so happy with your home and the team. Thank you for taking the time to leave such a great review.
2/5
No care for clients.
About two months ago I was looking to try and buy a new built in Haddenham with Dandara but have become so disillusioned with the different stories you are told, the inability to be honest and then the straight out and out lies that I have had enough of them. It started with "you can not view the house you want until you have sold your own" so why would I buy a home sight unseen and their response ignore it. I was after a 3 bed link but they only wanted to sell me what they had which was 3 bed semi - they did not seem to understand that I buy what I want and not what they want to sell me so we parted company. About a week ago I get an e-mail telling me that there was more property I was interested in on sale, after a quick check the prices had gone up Β£50k for the next phase, they were not built and there were no show homes and they would not be completed till early 2022. Now they were offering a more expensive house, now with stamp duty,can not see what they are selling and you are buying and having to wait nearly a year - really do not understand their potential market do they and also I still had to sell mine to get a viewing when they were built!!!Yesterday I get a phone call from Johnathan to say that they had a 3 bed link back on the market and a 3 bed semi and that views could be sorted. I checked with the wife yesterday evening and phoned The Grove Haddenham at 1000 this morning, now I get Janet who says that the 3 bed link is alkready sold and the 3 bed semi has not been built and there are no viewings - I was shocked to find that such a wonderful company ( as so many say their are (sick)) would even consider lying to their client base.I wil say that the layout of the estate was brilliant and the types of property for sale made it look so much better than other estates look but at the same time if you are prepared to be a mushroom ( kept in the dark and fed bull**it) then these might be the people for you.
4/5
Clair
Clair, Brendan, Terri and Samantha are a great team and their efficiency and service is second to none. As a landlord I appreciate their management skills in ensuring apartments and kept in good condition and importantly occupied. I rely and trust their advice when needed.
Great to hear the team have looked after you so well, thank you for taking the time to leave a review!
5/5
Quality
Quality, and the staff are very good π
We're so pleased to hear that. Thank you for your kind review.
5/5
Excellent Service
The Dandara team in Knightswood (Tunbridge Wells) provided excellent service in my search for buying the new home in the UK. Lots of support and valuable information / time given to me with the decision. Special commendation to Pauline and Emma in the Dandara team.
Thank you so much for your kind review, the team will be delighted with your feedback
5/5
A very pleasant
A very pleasant, friendly and informative viewing. Wonderful staff
Thank you for your kind review
5/5
Even though it was an extremely busy day
Even though it was an extremely busy day, ie the day after Storm Ciaran, my problem was addressed and sorted that same day. Very impressed.
We're so pleased to hear that, thank you for taking the time to leave such a great review.
5/5
Paddock View in Yapton
Paddock View in Yapton - we were very impressed with both Dale and Jo they made us feel very welcome, we had visited another developer in the area who wouldn't even give us the time of day. They really helped us find what we wanted.
Hi Kelly, that's great to hear, thank you! They are certainly a great team, who always aim to put the customer first. Thank you so much for leaving a review
5/5
Great service
Great service, reliable information all delivered promptly. Quick and easy to arrange contractors, billing straightforward, overall very professional.
That's great to hear and thank you for the fantastic review.
5/5
Dandara have been amazing at every stepβ¦
Dandara have been amazing at every step of of journey. We first rented with them 5 years ago when first relocating the the island. We have now repeated and The entire team have been exceptional
Thank you for taking the time to leave a wonderful review. That's great to hear, we're delighted you're so happy with our service and the team.
5/5
We dropped in without an appointmentβ¦
We dropped in without an appointment and despite this, we were made to feel welcome and received well by Tracey.She answered all our queries and showed us around.
We're so pleased to hear Tracey has been so helpful, thank you for taking the time to leave such a great review.
5/5
Prompt Service
I experienced a malfunction in dishwasher recently which I reported to Dandara. I received prompt response and an engineer promptly attended and resolved the issue. I have always received prompt response from Dandara team whenever I contacted them.
Thank you for taking the time to leave a positive review.
5/5
Fabulous new home on the Isle of Man
Recently moved into our new Dandara home at Reayrt Mie on the Isle of Man. Absolutely love it, quality and finishings have exceeded our expectations. Want to say that the sales team were great, very helpful and nothing was too much trouble.
Thank you so much for your great review, we're so pleased you're delighted with your new home and the team.
5/5
To sign a new lease was a very quickβ¦
To sign a new lease was a very quick and easy process. Was given a time to arrive and everything was ready so no waiting around.
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
5/5
Dandara, Ashgrove, Edinburgh
We bought our house during the lockdown. Dandara were very supportive and understanding during this stressful time. What first attracted us to the property was the superior build quality compared to other new builds we visited. A Special mention must go to Emma Waddle who has guided us through this whole process from our very first visit to the Show home. She has continued to follow up with us even after we have moved in the property and has always responded to any queries we have had promptly and professionally. She has gone above and beyond and was paramount in us attaining this property.
5/5
Dandara were amazing
Dandara were amazing, bought a flat in Fontwell meadows and the staff were lovely and really helpful. Actual development is good and built very well. Couldnβt be happier
Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.
1/5
80βs alike building sites with no HSE
Iβm merely reviewing this as a former worker, never in my life Iβve seen such atrocious management, companyβs not even enrolled in the CSCS card scheme therefore thereβs no imposed building standards nor health and safety standards, Who ever considered buying from this company should definitely have a second thought, unless youβre planning to throw your money away. There no qualifications required to get a job here, managers themselves donβt have any qualifications at all therefore you can only imagine what turns out.
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