Trusted Agent profile · Braintree
★★★★★
826 reviews across 2 platforms
14 Great Square, Braintree, CM7 1UY, CM7 1UY
Bairstow Eves's office in Braintree, at 14 Great Square, is rated 1.9 out of 5 across 826 reviews on two platforms, including 57 Google reviews rated 4.6.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
1/5
TrustpilotVery disappointed with the way our…
Very disappointed with the way our house purchase was handled. During a very stressful time of lockdown/covid I felt the communication was either non-existent or aggressive and accusatory. Things did improve once the office manager became involved but it was a shame it had to escalate to this point.
5/5
GoogleEveryone there understood the specific task of selling for me and successfully saw the sale through. All of the staff are friendly, helpful and competent. You always get the sense that they are keen to find solutions and will reply to your calls as soon as they can. Impressed as a whole and would recommend
1/5
TrustpilotWhat a joke
What a joke, No research into the local area of the house prices , paid for by bank ! spent all of 2 minutes looking around the house to then under vale The property by 45k When 3 local estate agents all value it around the same price
1/5
TrustpilotThe Watford Branch
I have found the Watford branch to be poor as managers for my property. I was constantly dealing with different people; they lost paperwork and emails; were resentful and rude when asked to do anything and were huffy and even more unhelpful when I suggested I would be switching to another agent.
1/5
TrustpilotBLANDFORD BRANCH DISHONEST AND DECIETFUL
BLANDFORD BRANCH. Dishonest and deceitful. Completely ruined my house sale with deliberate misrepresentation. I would never trust them with anything they say.
1/5
TrustpilotLandlords Beware
Awful experience using them as the agent for letting my property. Poor communication, underpayments, late rent collections, instances where I have been charged twice for services. Unprofessional, disorganised and quite frankly incompetent. Would not use their letting services again and would strongly discourage any other landlords from doing so.
1/5
TrustpilotThe worst agency ever
The worst agency ever. Have to wait for their reply for weeks and still the issue haven't been resolved. Had to claim a deposit back, as the tenants left the property completely destroyed, waited for three month and when it's time to get money for decoration, they just ignoring your emails.
1/5
TrustpilotSurveyor came out house was untidy…
Surveyor came out house was untidy Tennant had been unwell, rushed in to hospital. Surveyor proceeded to gove his opinion on how bad the market was and it was a shame the house was untidy, and then valued it at 8k under what it was valued at 6mths previous shocking
1/5
TrustpilotTotally out of touch with property…
Totally out of touch with property prices. Homebuyers report a waste of time and money. Report filled in incorrectly and looked like it had been made on someone's home computer. I suspect there is deliberate under valuation going on with this company. Do not use.
1/5
TrustpilotAbsolutely disgraceful company
Absolutely disgraceful company. I can write a long story for you but let me keep it short. I lost a family home I was purchasing for my wife and son after 6 months in the process. All because of this company's incompetence. You are nothing to them.I urge you - please stay away.
1/5
TrustpilotAvoid connels at all cost don’t rent or…
Avoid connels at all cost don’t rent or buy through them their .I had to wait 3 months to get my deposit back also lost £2500 because of them. If don’t want to lose money and get frustrated and stressed then don’t use them . Very unprofessional p....
2/5
TrustpilotDorchester branch horrible
Dorchester branch. You dont even get to view a property.
5/5
TrustpilotExcellent!!
Excellent!!! Thanks Kasia
1/5
TrustpilotExtremely difficult to contact them
Extremely difficult to contact them. They send emails from addresses that cannot be replied to yet lack the necessary information referred to in the email.
1/5
TrustpilotCON ARTISTS
Absolute jokers, con artists, waste of time and just absolutely rude. St Albans branch manager Qamar very very abnoxious , rude and condescending absolute compulsive liars and the most unprofessional bunch of individuals I have ever seen. DO NOT GIVE ANY FORM OF DEPOSITS WHATSOEVER.
1/5
TrustpilotChelmsford branch
As a landlord that rented a property through these guys, it took nearly 2 weeks to get rent money they collected, changed energy suppliers without discussing with me, didn't give all the keys to tennant, when I called office to complain they just acted like wannabe spives. Would I use again No
1/5
TrustpilotThey have no idea what they are doing
They have no idea what they are doing. Sloppy and poor work
1/5
TrustpilotIgnorant staff
The Halesowen office have very unproffessional staff. They donot know how to deal with buyers .I made an offer for a property but the sellers taking me so lightly and donot bother to ring me back for acceptance or rejection of offer.I dont think this company is good for buyer and seller.
1/5
TrustpilotI have been trying to get a valuation…
I have been trying to get a valuation on a property for 2 weeks, spoke to various different people , yet still not managed to get a survey arranged , I shall go elsewhere and not entertain this company again in the future. Shambles.
5/5
Trustpilotanother fantastic service provided…
another fantastic service provided from connells Wolverhampton from start to finish emma has been outstanding in keeping me updated and helping with everything ive asked from her in the future I will only use connells and emma in the office and lee cook thanks for all the help
1/5
TrustpilotI have just used Mr Dowrick of the …
I have just used Mr Dowrick of the Bitterne Branch for a sale and found him to be probably the most polite and courteous Con Man I have ever met.I strongly recommend any and all communication be done in writing as he suffers from quite severe Amnesia where phone conversations are concerned.
1/5
TrustpilotAwful
They strung me along, took a holding fee and then took ages to get back to me, when they finally did they made it impossible for me to rent the property. They are unprofessional and I would not recommend them at all.
1/5
TrustpilotDespicable!!! 3 months to receive a void EWS1
Despicable!!!I had no choice but to use them for my mortgage, as this was the lenders preferred surveyor.Over 3 months I waited for and EWS1 form. Once received, it was completed incorrectly so void.If you choose to use them. You only have yourself to blame.
1/5
TrustpilotTotally unprofessional & a shambles the…
Totally unprofessional & a shambles the letting agents in Connels Stevenage, Trish never answers her phone, took £300 off me, no sorry or nothing, had to chase them up for about 3 weeks to find out about the house we wanted to move in, worse customer care Ever. AVOID
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