Every review we hold for the Bradford office, from every platform, shown as written. First names only.
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5/5
TrustpilotWe have had a great experience usingβ¦
We have had a great experience using Propalt for client prospecting at EverGrow Assets Sales & Lettings.
Grant is extremely knowledgeable, friendly and helpful, supporting us every step of the way. The software is an excellent tool for reaching potential clients and growing our business.
We would definitely recommend Propalt to estate agents, especially those outside our Hazel Grove and Stockport patch! π
Iliad Β· 18 September 2026
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2/5
TrustpilotConcerns about data quality
We took on a subscription in February after seeing a demo which all looked good. There's a lot of data there, it looked impressive and a great way to contact residential landlords. During an onboarding session an "audience" was created to target professional landlords within our area, i.e. those who rent using a Limited Company.
Before sending any letters, I wanted to check through the data as some of the Limited Companies listed raised red flags. On reviewing the 250 companies within our "audience", we found a significant number of these were not residential landlords, but included freehold management companies, commercial landlords (freehold owners leasing their commercial property back to their business), local authority/housing associations and charity/care/assisting living accommdation. After eliminating these, we were left with a database of 97 landlords.
When I raised the issue with our account manager, he picked at random one of the limited companies listed and proclaimed the properties shown under it as residential. The company he chose was actually one of ours and the properties listed under it are commercial. When I explained this, he admitted that they would not have been able to filter this data out.
I have told Propalt that I believe their data is fundamentally flawed, which obviously they disagree with. It seems they are garnering much of their data via Companies House and I believe are filtering this using the SIC code "68209Β Other letting and operating of own or leased real estate". The problem with Companies House is that anyone can create a limited company and they will apply any SIC code which vaguely looks like what they are doing. Therefore the data Propalt is using isn't precise.
Now, in fairness, this could just be an issue for the town we are targetting. We never sent any letters out and have cancelled our subscription, so cannot state that a mailing campaign wouldn't have brought in new business. It's possible a larger territory could have more professional residential landlords to be targetted which would make the software worthwhile.
But, after reviewing the data for us, we were left with grave concerns.
Updated: In response to Propalt rebuttal. No this was not free to us. We paid two months' subscription totalling Β£600 for a product we found to be lacking. We were explicit in what we were looking for when we signed up and if we weren't shown the correct filters, then that is failure in your onboarding process.
Further update: Thank you for clarifying that your product is not suitable for a town with a population of around 100,000. Your dismissive attitude to my review speaks volumes.
Karen Β· 7 April 2025
Agent replied Β· 11 May 2026
Hi karen , Thanks for the review. The platform lets you see every property owner and the properties that they own ,for free. We have a specific filter for "Show me landlords who rent properties with other agents around me" and "show me landlords who use only one agent, multiple agents or no agent at all. We show you every landlord and everything they own becuase we have over 10,000 platform users. we have created specific filters for you use case but it looks you havent used them. Some people in your town are interested in commercial landlords.
We also give you a rent ladder showing when properties are due back to market and which agent they are with . We give you the likely times and weven a link to the portal listing. We connect to straight to their linked in profiles.
As a letting agent you've left a review of a site where youve uncovered 100 new landlords in your very small town as "2 stars" . Id love to personally show you the tool actually works if youd like but I realsie you cant please all of the people all of the time.
Update for Karen - You bought letter credits. You haven't sent any letters by your own review. We've uncovered 100 new landlords for you with their full stock. Id be delighted to show you through the platform. It sounds like you where very explicit at the time of signing up - tiny town,small area ,show me all the landlords.Youve found 100 and then cancelled and left a 2 review ? Most puzzling ....
Further update to your update - Ive offered you a personal tour, you've found 100 landlords. We have thousands of happy agents. Sorry you didnt feel the same, Karen
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5/5
TrustpilotBrilliant Support
We're still in the early stages of launching campaigns and discovering how effective they can be but we've had fantastic support from day one.
Grant and the team make sure we have what we need in place, we've had detailed discussions & training as well as additional support when needed. Great service guys thank you!
Natasha Β· 10 June 2026
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5/5
TrustpilotFabulous product and support
Iβve been using PropAlt and itβs a genuinely useful tool for prospecting. The data is clear, accurate and easy to filter, and the letter-sending feature saves a huge amount of time when reaching out to potential clients.
Grant has been great in getting me started, patient, straightforward and really knows his stuff. He made the whole process easy to understand (and we even managed to laugh about our shared fear of anything to do with eyeballs).
All round, solid product and great support.
Sharon Β· 14 November 2025
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5/5
TrustpilotPropalt has been an invaluable asset toβ¦
Propalt has been an invaluable asset to our lettings business. Their platform makes it easy to send letters to prospective landlords, helping us consistently get our business in front of the right audience. In the current climate, especially with the Renters Rights Act coming into effect, it's essential for any business to stand out and actively support local landlords. We are dedicated to continuing this effort, and Propalt has given us the tools to do just that.
A special mention to Grant, who has been a fantastic support at Propalt. He is always available when we need help setting things up and genuinely cares about the positive outcomes from the service. His dedication and willingness to assist make the experience even better.
Highly recommended for anyone in the lettings industry looking to connect with landlords efficiently and professionally.
James Β· 7 November 2025
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5/5
TrustpilotTAUK + PropAlt = Property Magic
As a personal estate agent working in partnership with TAUK, PropAlt has been like the secret sauce in my property toolkit smooth, reliable, and surprisingly essential. The support from the team has been top-notch, like having tech-savvy superheroes in your corner. Special shoutout to Grant Seldon, my account manager, whoβs not just brilliant at what he does but also an absolute gem of a human if helpfulness were a sport, heβd be winning gold medals.
Ravi Β· 23 October 2025
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5/5
TrustpilotI absolutely love Propalt
I absolutely love Propalt. Not just what it does but the after sales support is fantastic. Not that I ever have any issues, however lately I was struggling with something. My email was responded to very quickly and without hesitation, Grant reached out and we booked a video session so we could go through things together. As it happened - the thing I was struggling with wasn't Propalt, it was the software I was using for my mailers! Propalt have won me business - why wouldn't you use it!
Jo Β· 28 July 2026
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5/5
TrustpilotMatt and Grant have been absolutely brilliant
Matt and Grant have been absolutely fantastic throughout the entire process. From helping us decide whether Propalt was the right fit for our business, to demonstrating everything the platform can do, and then providing thorough training, their support has been exceptional from start to finish.
Grant, in particular, has been incredibly attentive, patient, and knowledgeable. He's always been happy to jump on a call whenever I've needed help while learning the system. He's also gone above and beyond by helping me set up templates and letterheads, something I definitely wouldn't have been able to achieve on my own.
The platform itself is brilliant. The amount of data we now have access to is incredible, and being able to turn that into targeted mailing campaigns is a real game-changer. There are thousands of valuable data points to work with, and I genuinely believe this will be a huge asset in helping our company grow.
I couldn't recommend Propalt highly enough. The platform is excellent, but it's the outstanding customer service and ongoing support received from Matt and Grant that really makes all the difference. Thank you both!
Evie Β· 9 July 2026
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5/5
TrustpilotUseful meeting with Grant
Grant is helpful, approachable and friendly. I'm using it to target specific houses for a client, and he gave clear instructions during our meeting.
Propalt is a useful tool for checking data, and I use it on a daily basis.
Maddy Β· 10 April 2026
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5/5
TrustpilotMatt/Grant have been incredibly helpfulβ¦
Matt/Grant have been incredibly helpful in deciding whether to go with Propalt / showing us the platform and what it can do, and then having training on it.
Grant, More reliable than Welsh rain. He answered all of our many questions no problem, and was happy to spend the time going over anything we weren't sure on.
The data we can now access and turn into mailing campaigns is brilliant, and I feel will be a very good investment for our business moving forward.
Diolch yn fawr
Aqeel Β· 26 May 2026
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5/5
TrustpilotFANTASTIC EXPERIENCE WITH PROPALT
If someone mentions Propalt to me I always think of Grant! Grant is Propalt. I would like to highly recommend first Propalt- its an incredible tool and second but not last Grant! HE is so easy to work with always available and nothing is too much trouble for him! I am looking forward to working with you Grant Thank you
Antoniya@Redbrick Properties
Antoniya Β· 21 July 2025
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5/5
TrustpilotGreat System / Great Service
Great System. Great Service. Great Support. Grant/Matt have been very patient with us whilst we decided if PropAlt would be beneficial for us as a buisness. After 2-Demos we decided to proceed, and within a week of utilising have already secured a handful of clients from the outward marketing. There are on-going improvements being made constantly but Grant has kept us informed and welcomed feedback to improve for the end-user.
Redfern Β· 27 April 2026
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5/5
TrustpilotEasy to use and Grant has been fantastic!
We are early in our journey with Propalt but I have found the system incredibly easy to use and Grant has been fantastic in explaining to us how best to utilise the data. A brilliant tool to grow your estate agency business.
Will Β· 9 October 2025
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5/5
TrustpilotGrant & Propalt
Grant & Propalt - what a combo! Completely changed my business, pipeline has increased by 30% within a month. The data capture is awesome, Grant is an easy chap to deal with, big Arsenal Fan (like me), and blessed with an accent from Barry Island! Thanks Grant!
Jon Β· 2 July 2025
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5/5
TrustpilotOutstanding advisor
I felt that Grant really cared about my user-experience of Propalt and this was illustrated by his willingness to change the conversation piece in line with me asking lots of different questions all at once, seemingly! He also shared private numbers so i can get hold of him any time which shows that he sincerely wants to help out.
Liam Β· 12 May 2026
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5/5
TrustpilotI have been using Propalt now for the past year
I have been using Propalt now for the past year and it has been a game changer for my business. I have had demo's with a lot of the competitors and it seems to me that it's definitely ahead of curve when it comes to data, user interface and the capabilities.
We have managed to write tons of business as a result of using Propalt and being able to get direct access to landlords. I have also purchased my own property on the back of building a relationship with a landlord who came from Propalt. So all round a great service and will continue using.
I also recommend working with Grant as your account manager as he has been great also!
Jordan Β· 18 November 2025
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5/5
TrustpilotPropalt & Grant deliver results!
Propalt is a great 'tool' to focus direct mail to go out on an automated basis, saving me time on such tasks. A further meeting with Grant today has helped to set up a structured plan to get more TAUK brand awareness in my area, focusing around properties that I am listing, then selling and completing on. This is in addition to other campaigns already running - I look forward to reaping the rewards over the coming weeks!
Mark Β· 6 October 2025
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1/5
GoogleReally poor experience using their services, ended up being told credits and the package was charged incorrectly which would be refunded, only for them to then backtrack.
On top of this the data quality is extremely poor. We matched it to other tech used and it didn't add up.
Be wary if you go ahead and watch out for the subscriptions not being cancelled as they should be
JDI Β· 6 January 2026
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5/5
TrustpilotGreat experience so far with Grant andβ¦
Great experience so far with Grant and the team. I'm early on in the process but the data seems accurate and I've got first marketing campaigns going out. This seems different to Propalts competitors and its a refreshing change.
Daniel Β· 3 June 2025
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5/5
TrustpilotBlisteringly quick
I had the pleasure with dealing with Matt Hoy who was extremely approachable, gave a great demo and knows the product inside out. Follow-up communication was very quick and we were able to get things secured within a day
Mehroz Β· 22 July 2026
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5/5
TrustpilotSuper platform
Iβve been thoroughly impressed with Propalt, the platform is intuitive, efficient, and makes the whole process feel seamless. What really stood out, though, was the exceptional service from Grant. He went above and beyond to ensure everything ran smoothly, offering clear guidance and genuine support throughout. Itβs rare to find such a combination of great technology and outstanding personal service, but Propalt delivers both. Highly recommended!
Alexander Β· 11 December 2025
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5/5
TrustpilotGrant has been our point of contactβ¦
Grant has been our point of contact since onboarding and has been polite, efficient and friendly. The system is great and seems very informative. We are early on in the process but so far so good!
Handon Β· 11 June 2025
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5/5
TrustpilotGrant has been exceptionally helpfulβ¦
Grant has been exceptionally helpful throughout the whole onboarding process and continues to support me in maximising the tools available. Thanks Grant!
Craig Β· 6 October 2025
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5/5
TrustpilotGrant has been incredibly helpfulβ¦
Grant has been incredibly helpful throughout out Propalt experience. Helping us with both setting set up the system and providing helpful recommendation on how to get the most out of the software.
Louis Β· 19 June 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.