Kingstons Bradford on Avon reviews

★★★★★ 5/5

Google

Kingstons Estate Agents and Phillip Ratcliffe in particular have been a pleasure to deal with whilst undertaking the sale of the family home for over 69 years. From first contact to completion of the sale, they have been professional, friendly and an honest broker between ourselves and the buyers. The family home will now pass to the next family and we wish them as many happy years in the property as we enjoyed as a family. Many thanks to Phillip and the team at Kingstons Estate Agents in Bradford on Avon. We highly reccomend Kinsgstons for any property related activity.

Chris · 23 May 2025

★★★★★ 5/5

Google

We can't recommend Kingstons highly enough. This is the second transaction we have used them for, and they have been wonderful both times. They constantly monitor progress, kept us informed and were proactive throughout. On several occasions they went above and beyond to progress and then to complete the sale. There was no aspect of their service we could fault them on. Thank you very much Kingstons, you are by far the best estate agents we have ever dealt with.

Stephanie · 26 May 2024

★★★★★ 5/5

Google

I found Caroline and Jackie extremely helpful. I had been looking for my perfect property for over a year. I had dealt with many estate agents in that time and I found that Caroline made me feel at ease and had helped me from start to finish. She was professional and re-assuring. Jackie answered all my texts and emails with professional curtesy and made me feel comfortable in dealing with all the paperwork. If I was unable to get the answers I needed (as in timescales etc) then both Jackie and Caroline became my first point of call. Nothing was ever too much trouble. I am grateful to both of them in helping me find my house, putting a reasonable offer in and finding some good solicitors. The bottle of Bubbly and lovely card was a very personal touch that was appreciated.

Sa · 27 March 2024

★★★★★ 5/5

Google

Selling your home is often labelled amongst the most stressful life experiences one can have, however, Phil and his team have been exemplary in making this experience as smooth and calm as possible. The one thing that makes selling more stressful is communication or the lack of it. In the case of Phil and his team they got this spot on. We always felt listened to and heard and informed. I just want to say what a team! Very personable, friendly and thankfully full of realism. Highly recommended! Thank you! Thank you!

James · 24 October 2023

★★★★★ 5/5

Google

Phil, Ben and Darren have been total stars in the sale of our property. We actually purchased it from Kingston's back in 2002 and know the team well so it was a no brainer to sell it through them this year. All through the process they were humans and not pushy sales people. Just genuinely helpful and knowledgeable, so huge thanks folks (and the rest of the team who helped in the background 🙏).

Adrian · 29 October 2025

★★★★★ 5/5

Google

Kingstons have always been great when we’ve used them for selling. They are efficient and friendly, and easy to communicate with. Their approach is subtle rather than pushy! And the recent sale bagged us a better price (even with a reduction) than other agents even valued the house at. I would recommend them without hesitation.

Mary · 17 March 2026

★★★★★ 5/5

Google

We sold our property through Kingstons and found the service very good. Ben, Philip and Darren were extremely professional, gave us advice on the market price and options for selling, along with evidence of other properties & sales to back …

Emma · 14 April 2025

★★★★★ 5/5

Google

We bought through Kingstons, and Darren was great-friendly, professional, and really helpful when showing us the property. Ben and Philip took care of everything after that, keeping us updated throughout and doing a fantastic job to get the …

Kayleigh · 14 April 2025

★★★★★ 5/5

Google

I was astounded by Philip and his team's help during the entire buying process. They are the kindest, and so calm. Nothing was too much and Philip would email regularly and phone you at the drop of the hat to ensure an incredibly smooth sale, despite so much going wrong that was out of our control. He was resourceful, but all the other team members involved were equally so. I will be recommending Kingstons as I found them far more helpful than all the other estate agents I was involved with in Bradford on Avon. Should I ever wish to sell I will use them only. Thank you so much for being amazing and keeping the whole process as stress-free as possible. All credit goes to you in.PositiveResponsiveness, Quality, Professionalism

Sophie · 25 August 2022

★★★★★ 5/5

Google

Kingston's have managed my father's property in Bradford-on-Avon for the last few years and I have been so impressed with how 'above and beyond' they go. Initially Kingston's managed the letting of it, Ian Brambley and his team were just incredible - providing such great support and advice, I cannot recommend enough. I was so impressed by this level of service that when it was decided to sell the property, I had no hesitation in choosing Kingston's as the agent, although I did check first on GetAgent and Kingston's were the best in terms of sale price achieved and speed of sale. Ben Broadhurst and his team worked closely with me to ensure good communication and information throughout the process and again I cannot recommend more. Everyone I have dealt with has been friendly, professional and efficient.PositiveResponsiveness, Professionalism

Caroline · 25 August 2022

★★★★★ 5/5

Google

The team at Kingstons remain an excellent local agency with an insightful understanding of the area. At all times Ben, Darren and Philip were on hand to advise and support with our sale, nurturing relationships and taking the stress out of the process. With first hand, long established local knowledge we felt in safe hands and felt our buyers would encounter a professional business they could trust without any game playing in a challenging market. Would thoroughly recommend.

Suzi · 8 November 2022

★★★★★ 5/5

Google

Estate Agents typically receive poor media coverage, negative comments and reviews. However, our recent experience in using Kingstons to both sell our house and purchase a new property was nothing but positive. Ben and his team were extremely professional, efficient and effective. All communications were responsive and courteous and Ben managed the competing needs of vendors and purchasers with fairness and balance thus avoiding unnecessary and avoidable stress. Highly recommend. Thank you to Ben and team, Bradford on Avon, Kingstons. Rita and Paul Shotton.

Rita · 6 July 2022

★★★★★ 5/5

Google

Everyone at Kingston’s in Bradford in Avon were very professional, friendly and helpful throughout. They made the whole process of buying and selling much easier and provided reassurance when it was needed. Easily the best agent we dealt with, not only for selling but when looking around potential new homes as well. Highly recommend!

A · 26 May 2024

★★★★★ 5/5

Google

Couldn't be happier with Kingstons. From the very first contact Ben was super helpful and always on hand to answer any questions or queries. Our situation changed somewhat due to an unforseen death during the sale process but by keeping everyone in the chain firmly in the loop I believe his input really helped us finally getting over the finish line to completion. Would HIGHLY recommend the team at Kingstons, five stars deserved for their patience alone!

Rachel · 6 July 2022

★★★★★ 5/5

Google

Huge thank you to Caroline for making our move happen. Lots of last minute hurdles thrown in your direction but you were not phased and we are now in our forever home! 🙌🏻 …

Emma · 21 January 2025

★★★★★ 5/5

Google

Kingstons sold our house within 3 days of going on sale. Ben and his team handled the sale process In a very professional manner and kept us updated throughout. Jacqui who handles the admin side and communication is fantastic, I never had to chase them for anything and they had a complete handle of the chain and it’s situation all the way to completion, even the agent we purchased through commented how on point and organised they were. I have to say although this was the most stressful move due to Covid, Kingstons are the best estate agents we have ever used by far and I can’t recommend them enough. If you are looking to sell your house in Trowbridge area and want the best service, go with Kingstons. Thanks for all your efforts. Dave & Jo. smithPositiveResponsiveness, Quality, Professionalism, Value

Smithplayz · 25 August 2021

★★★★★ 5/5

Google

We could not be more pleased with the service and support we received from Ben at Kingstons. The service was professional and personal, ultimately helping and guiding us through selling and buying. We were new to this so very much benefited from Ben's experience, he really helped us in many tricky decisions we had to make along the way. He went above and beyond throughout the process. Communication was excellent and fair. Could not have faulted anything!! We are very grateful 🙏 for all Ben has done. (Just to point out.....I am 100% certain you recieve a high level of service from Kingstons whatever the size or price of your house!) Ours is definitely on the small side for our area. Thank you Ben!!!!PositiveResponsiveness, Quality, Professionalism, Value

Heather · 25 August 2021

★★★★★ 5/5

Google

The service provided surpassed my expectations. Right from the outset, Ben was extremely helpful, polite and highly professional. I was extremely impressed by the marketing of the house. On day one, 10 viewings had been arranged and within days there were several offers at the asking price with a buyer secured within the first week. I was impressed with how Ben handled the sale and his regular updates gave me the reassurance that I had made the right choice in choosing Kingstons.PositiveResponsiveness, Professionalism

Karen · 25 August 2021

★★★★★ 5/5

Google

We recently sold our property through Kingstons and would not hesitate to recommend them - professional service, friendly and very reliable. Ben found us a buyer with only one viewing, before the property even went to the market - what more can you ask for?! And kept us informed all the way through the process, making everything very straightforward and smooth - even in stressful lockdown times. We also viewed quite a few properties with Kingstons. Viewings with Darren were always smooth and professional, he was always punctual, with a welcoming smile and a patient, friendly manner. Thank you Kingstons!PositiveResponsiveness, Quality, Professionalism

R · 25 August 2021

★★★★★ 5/5

Google

We've just completed on a house purchase with Kingstons, Ben was incredibly helpful throughout the whole process and was a pleasure to work with. Darren showed us around the property during the lockdown and was brilliant despite the Covid restrictions that had to be in place. As first time buyers we felt that we were in safe hands going forward with the purchase. I highly recommend Kingstons for anyone purchasing a property in the Bradford on Avon area!PositiveResponsiveness, Professionalism

David · 25 August 2021

★★★★★ 5/5

Google

We recently purchased a property through Kingstons Estate Agents and found them to be extremely professional and helpful. Right from the first viewing with Darren, to all the follow up communications, we found Kingstons to be very responsive and helpful. Ben was particularly helpful and proactive when the purchase process started to falter due to delays in the chain, quickly getting things back on track to achieve the desired conclusion! Thank you to Kingstons!

Sallie · 6 July 2021

★★★★★ 5/5

Google

I was very pleased with the service from Phil and the rest of the team for the sale of our flat. Phil kept us informed, answered all our questions promptly and was always happy to provide sound advice when required. I would be very happy to recommend to friends and others.

Matt · 22 October 2023

★★★★★ 5/5

Google

Thank you Ben for the way you dealt with the sale of Mum's house. The sales leaflet was excellent, as was your pricing strategy. You achieved an offer at the full asking price within one week. Your professionalism saw the sale complete without a hitch. Thank you and all the support staff at Kingstons for a job well done. I would not hesitate to use you again or to recommend your company.

Geoffrey · 6 July 2020

★★★★★ 5/5

Google

The team at Kingstons were absolutely brilliant. We sold a property through them and all the way through the process they communicated with us. When we had questions, the were answered same day or, at the latest ,the next day. Best Estate Agent for Selling we have ever used. Thanks guys.

John · 31 July 2025