5/5
TrustpilotExcellent service
Excellent serviceMy application was handled promptly by Georgie Start
Trusted Agent profile · BRACKNELL
Verified
Leaders Bracknell reviews
★★★★★
6,194 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,194 reviews on 1 platform.
Want Leaders Bracknell to help?
Send Leaders Bracknell a message.
Reviews
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSmooth Sailing
Been with Jordans since 1986. Yes, a few hiccups in first year or 2, since then pretty smooth sailing for close to 25 years. Only a few months without a tenant and only one 'trouble' tenant who was quickly dealt with
5/5
TrustpilotShawn at the bognor regies branch was…
Shawn at the bognor regies branch was excellent. Very professional.
1/5
TrustpilotHorrendous
Horrendous. Disorganised and terrible communication.
Agent replied · 20 September 2023
Hi Toni we’re saddened to read your comments and that you've been dissatisfied with the service you've received from us here Leaders. It’s really important to us that 5* service and communication is provided to our customers at all times as we aim to deliver the best possible experience; we really regret that you feel you haven’t received this.We'd like the opportunity to discuss this with you. Please reach out to us on 01344758596 at your earliest convenience to discuss how we can turn your experience around and improve our services in future.Kind Regards,Leaders
5/5
Trustpilotvery good work
5/5
TrustpilotEfficient, professional and incredibly kind
Leders Croydon team are incredibly profesaional, efficlient and approachable.
Agent replied · 20 September 2023
Hello Malin - thank you very much for sharing your feedback of the Croydon branch - we strive to provide great customer service and are delighted you have been happy with your experience.
4/5
TrustpilotRenting out a house.
Leaders have rented out my house in Surrey for many years. I have found them helpful and everything I have asked them to do for me has been done. Generaly renting out the house has been relatively painless.
1/5
TrustpilotVery poor service
Very poor service, especially whilst completing paperwork.
Agent replied · 20 September 2023
Hi Katie, thank you for your comments about your recent experience with us. We are very sorry to hear of the poor service you feel you have received from Leaders. From reviewing our system I believe you have also left a google review in regards to your experience which I have recently responded too. We would really like to discuss your rating and reviews further with you to see if there is anything we can do to try and restore some of your confidence in Leaders and turn your experience into a more positive one. If you are happy to then please reach out to the branch manager Vanessa Potter directly on 02392 987 190. We look forward to hearing from you.Kind regardsJoe GillilandCustomer Care Manager
5/5
TrustpilotThey helped me every step of the way…
They helped me every step of the way .Moving into the house was really made smooth.
5/5
TrustpilotVery quickly answer from the agency
Very quickly answer from the agency, staff very friendly, helpful,professional and responding to all questions.
5/5
TrustpilotWe have used Leaders for 8 years and…
We have used Leaders for 8 years and are very happy with the service they provide - so much so that we use them for all our properties.Friendly, efficient service who are there when things go wrong.Highly recommended.
5/5
TrustpilotGreat experience from Macy
Rating only, no written review.
5/5
TrustpilotOne landlord let us down so they found…
One landlord let us down so they found me another property very quickly.
1/5
TrustpilotVERY POOR customer Service in dealing…
VERY POOR customer Service in dealing with an URGENT Repair regarding the Roof which is now HAZARDOUS TO HEALTH.
4/5
Trustpiloteasy to work with!
Rating only, no written review.
4/5
TrustpilotProfessional and efficient company to…
Professional and efficient company to deal with.I just wish they wouldn’t repeatedly send me documents to sign via docusign when I believe I have signed them. If I haven’t signed them ,then a phone call would rectify the situation
1/5
TrustpilotCalled my local Leaders estate agents...
Called my local Leaders estate agents a few times in the last couple of weeks, trying to find a new property. I've left my details with them a number of times requesting a call back, and never got one.
5/5
TrustpilotBest Estate Agent in Sutton
The best team you can ever ask for
Agent replied · 20 September 2023
Hi Patrick, many thanks for your feedback and kind words.
5/5
TrustpilotLeaders
An excellent service from Leaders. Very helpful staff.
Agent replied · 20 September 2023
Hi Sue, thank you for your review. We are delighted you would rate the service excellent and that you found the staff very helpful.
5/5
TrustpilotExcellent
We have been renting for over 6 years now and are very happy with the service provided. If there are any problems they are very quick to fix them. We would be happy to recommend them to any future tenants.
5/5
TrustpilotGreat Service
Always available, all issues addressed in a timely manner. All the people I have dealt with at Leaders in Christchurch are professional as well as easy to talk to. Overall could not ask for a better service - thanks Leaders
4/5
TrustpilotOverall ok
Friendly service received from leaders staff, very helpful. My only criticism is that when a repair is reported it takes a while to hear any update on this and staff can be slow to reply to emails and provide updates
5/5
TrustpilotGreat job by the office in Nottingham
Great job by the office in Nottingham! Very professional and kind to us as new tenants, they keep updated us with any problem arisen, very helpful and communicative straight forward! I surely recommend as they are a great team!
5/5
TrustpilotVery helpful and attentive
Paul and in particular, Sue, were very helpful in the process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
