Hat and Home Bracknell reviews

★★★★★ 5/5

Google

I had a great experience with Hat and Home, buying as a first time buyer seemed daunting at first but Alice, Lisa and the team have been amazing, helped and supported every step of the way. I especially appreciated Alice advising when I was putting the offer in, to recommending solicitors in the area, and explaining the process step by step with patience made me feel really supported from day one. The team were always available to answer questions, communicated updates throughout the whole buying process (the WhatsApp group made it really easy and efficient which worked really well), making sure I got regular updates from solicitors, so I always knew what was going on with my purchase and the rest of the chain as well. I highly recommend Hat and Home to anyone and huge thank you again to the ladies there for making my first home purchase such a stress free process. 🤍

Orsi · 14 March 2026

★★★★★ 5/5

Google

Excellent service in selling our home from Lisa and her team We went with a more well known local agent who oversold and under-delivered. The other agent kept advising to lower our price, we had few views and only one none viable offer in 3 months. Hats and Home had us two offers and SSTC within a week or two of taking over, we got what we wanted, we completed this week and are very happy. Their communication is exceptional, they are all very personable and don’t feel like your “typical” Estate Agents. We were comfortable dealing with them and would happily recommend to friends and family.

StamfordTheGreat · 14 March 2026

★★★★★ 5/5

Google

This was such a positive experience, ive dealt with other estate agents that I can only describe as Slimy where as the ladies here are amazing. quick to respond, polite, and giving me honest feedback not just what I wanted to hear. I'm not going to consider any other company from this experience.. Thank you Ladies!!

Ashley · 14 February 2026

★★★★★ 5/5

Google

Just completed our sale. The whole team were excellent. Firstly Annabelle and her sales team, then Lisa and her team who guided us through to completion. All were very pro-active, keeping us regularly updated and very professional. Would highly recommend their services to anyone wanting to buy or sell in the area.

Theresa · 14 March 2026

★★★★★ 5/5

Google

Annabelle and the team were brilliant from the moment I met Annabelle through to exchange and completion! Rebecca was my sales progressor, she was amazing and she always gave me regular updates on my sale. They always set realistic expectations but also pushed to get my sale through quickly. If Rebecca was off someone else would always step in and help me if I wanted to know anything. I love that all updates were given via WhatsApp through a group chat so I didnt have to call the office or email for every update, it made the process really easy. Thank you Rebecca, Annabelle, Bobby, Dylan and Leighton! I would highly recommend Hat and Home Bracknell Branch!!!

Ruby · 14 April 2025

★★★★★ 5/5

Google

Such a great experience with these guys. They already came highly recommended from friends and its easy to see why. From first meeting Annabelle we were sold (pun intended). No upselling and tons of paperwork thrown at you on why you should use them. Just an open, honest conversation about the house and how they can help. We also loved the fact the whole team come and view the house before it goes to market so they are familiar on viewings, after we were let down with this with a previous agent. Feedback was also really quick after viewings. The WhatsApp group is so good - one of the team always reply to any questions, no matter how small, within minutes. Once sold we got regular updates and support from Lisa. We went from offer to completion in just over 8 weeks. Really couldn't recommend the team enough. Big thank you to Annabelle, Alice, Maddie, Anisa and Lisa. 👍.

Matt · 14 February 2026

★★★★★ 5/5

Google

We couldn’t have asked for a better experience buying our first home. From start to finish, the team were nothing short of amazing ❤️ Alice and Lisa were absolutely brilliant, friendly, professional, and incredibly supportive throughout the whole process. They kept everything clear and straightforward, always happy to answer questions, and genuinely made what could have been a stressful experience feel smooth and manageable. We’re so grateful for all their hard work and would highly recommend them to anyone looking to buy a home.

Rebecca · 14 February 2026

★★★★★ 5/5

Google

Our first dealings with Hat & Home in Bracknell was firstly through Alice Claridge and again with Maddie, they were both very professional and both really listened to what we were looking for, and both gave us so much information not only on the property we were viewing but also its surroundings. Both also took time to offer other services, financial and mortgage advice. Don't really get that on initial viewings from other agents. Great to know that Alice knows what we need in a property and feel she will not waste our time. Thank you Ladies, and of course Hat & Home, Bracknell.

Debbie · 14 February 2026

★★★★★ 5/5

Google

I had a viewing for a flat yesterday with Bobby and she was so incredibly friendly. There were some questions that I forgot to ask (service charge, etc) and she had a list of relevant information regarding the property to run through (unprompted). She wasn’t “pushy” at all and checked in with me the following day. Really refreshing as a lot of viewings I have been to with other agencies have not been as personable.

Kiran · 14 April 2025

★★★★★ 5/5

Google

We had such a fantastic experience buying our first home with Hat and Home Bracknell. We have nothing but positive things to say about the entire process from viewing to exchanging, Lisa and Alice and the team were amazing. They were so quick to respond to our queries and were always keeping us up to date. Thank you to everyone at Hat and Home Bracknell for helping us buying our first home and making the whole experience stress free and straight forward!

Imogen · 28 November 2025

★★★★★ 5/5

Google

So we decided to sell our family home after 30 years and had 5 different agents around to value it, once we had seen them all it was quite clear to us that Annabelle shone head and shoulders above the rest, she came across as young and dynamic and filled us with confidence that she would sell our home. Over the next few weeks we met the rest of the team as they showed prospective buyers around our home and again all the girls were fantastic. They sold our home twice but unfortunately due to circumstances they both fell through. We decided then to go joint agents and appointed another 2 agents to try and help sell our home and again Hat & Home came up trumps over the next 2 weeks by showing far more buyers around our home than the other 2 put together (and these 2 agents are big players in the town) again the girls got us another buyer for our home and then Lisa was introduced to us by Annabelle and she was the one to over see the rest of the procedure in selling our house, we did have a few problems further down the chain but Lisa and Annabelle were on it every single day until we completed last Friday. The girls were always available if we had any worries or concerns and would soon put our minds to rest. They really did prove to us that we made the right decision in appointing them as our agent and we would highly recommend them to anyone wishing to sell their home. A massive thankyou to: Annabelle Lisa Maddie Anisa Alice You girls are all fantastic at your jobs and we can't thank you enough👌

Stuart · 14 October 2025

★★★★★ 5/5

Google

We used Hat and Home to sell our shared ownership property and had a fantastic experience. The team lead by Annabell was professional, experienced, and truly committed to delivering results. They managed a large number of viewings and kept me updated throughout. Although there were some delays due to mortgage application and lender requirements, Lisa handled everything with care and professionalism and providing us updates on each step or movement on a daily/weekly basis. Their support and communication made a potentially stressful process much smoother. Highly recommended if you're looking for a reliable and results-driven estate agency!

Ana · 14 October 2025

★★★★★ 5/5

Google

I recently used Hat and Home to sell my shared ownership property and had a very positive experience. They managed a large number of viewings efficiently and supported me throughout the process. Although there were some delays due to mortgage application and lender requirements, the team remained helpful, professional, and attentive at every stage. Massive thanks to Annabelle and her team for arranging all those viewings and follows up. Once the sale was agreed our case was handled by Lisa, which was also amazing and providing us updates on each step or movement on a daily/weekly basis. What stood out most was their experience and genuine care in handling the sale. They are clearly a results-driven team, but they balance this with a personal and professional approach that makes you feel supported and reassured. I would definitely recommend Hat and Home to anyone looking for a reliable and dedicated estate agent.

Bojan · 14 October 2025

★★★★★ 5/5

Google

I arranged a viewing of a property with Hat and Home in Bracknell Bobby was very helpful from the start and on the day she was polite and professional and had all the answers to all my questions concerning the property. As well she walked me thru the next steps because I am first time buyer and looking forward to owning my first home

Wyatt · 14 April 2025

★★★★★ 5/5

Google

I can’t thank the Hat and Home team enough for their support with my purchase as a first time solo buyer! From the beginning of my search they have been great, recommending me properties in line with my preferences, answering any and all questions I had along the way, kept me informed throughout the process, communicating with the sellers and solicitors whenever necessary. Even after collecting the keys, they have been more than happy to help me with any questions. The whatsapp group with the team has allowed communication to be easy. Thank you! Shoutout in particular to Anisa and Lisa! H&H will be the first place I go when I eventually sell down the line.

Molly · 14 February 2026

★★★★★ 5/5

Google

I had such a fantastic experience with the whole team at Hat and Homes! As a first-time homebuyer, I was pretty nervous, but they made the entire process so smooth and understandable. While everyone was amazing, I have to give a special shout-out to Lisa. She was an absolute dream to work with, so patient, knowledgeable, and always there to answer my endless questions. Thanks to Lisa and the rest of the team, I found the perfect home and couldn't be happier. I highly recommend Hat and Homes!

Thomas · 14 August 2025

★★★★★ 5/5

Google

As first-time buyers, we couldn't have asked for a better experience with Hat and Home. From the very first viewing to the day we picked up the keys, everything went smoothly thanks to Annabelle and her fantastic team, Lisa and Alice. They were friendly, professional, and always on hand to answer our questions and guide us through the process. Their support made what could have been a stressful time feel straightforward and well-managed. Thank you all for doing such a great job and helping us secure our first home!

Akbar · 14 August 2025

★★★★★ 5/5

Google

As a first time buyer going through the whole process with minimal to no knowledge of the process, the team at Hat & Homes were fantastic! Guided us through the whole process with ease, they are very knowledgeable, understanding and on the ball through the whole house buying journey. They really went above and beyond with their services to get our sale pushed through and for that I can’t thank them enough. Without a doubt I would recommend H&H to anyone, Anisa, Annabelle and Lisa all worked around the clock keeping us in constant contact and updated all the way!

Tom · 14 August 2025

★★★★★ 5/5

Google

Annabelle and the team were brilliant from the moment I met Annabelle through to exchange and completion! Rebecca was my sales progressor, she was amazing and she always gave me regular updates on my sale. They always set realistic expectations but also pushed to get my sale through quickly. If Rebecca was off someone else would always step in and help me if I wanted to know anything. I love that all updates were given via WhatsApp through a group chat so I didnt have to call the office or email for every update, it made the process really easy. Thank you Rebecca, Annabelle, Bobby, Dylan and Leighton! I would highly recommend Hat and Home Bracknell Branch!!!

Ruby · 28 May 2024

★★★★★ 5/5

Google

I recently sold my property with Hat & Home, and the experience was exceptional. Hat & Home demonstrated expert knowledge of the market, ensuring my property was priced right. Their professionalism and communication skills were outstanding, making the entire process stress-free. Lisa handled the sales progression seamlessly, overcoming any challenges with efficiency. The sale went through in less than 3 months, mainly due to how proactive Lisa was in ensuring all parties were communicating. I highly recommend Hat & Home for their expertise, professionalism, and dedication to an exceptional service. Best regards

Scott · 14 April 2024

★★★★★ 5/5

Google

Bobby and Lisa are the best! Coming in as a first time buyer, Bobby was so welcoming and great at talking me through the process. We viewed many properties, until we found the perfect one for me! Lisa was then great at working with Bobby to help guide me through the processes of the purchase, helping me at every turn. I felt so comfortable and at ease knowing they were looking after me and guiding me through this new and scary experience. When everything was completed, they were both so supportive and happy for me. I could not have asked for a better experience! What a fantastic team, I would highly recommend! Thank you Bobby, Lisa and the team at Hat and Home!

Shaun · 14 April 2024

★★★★★ 5/5

Google

I had a viewing for a flat yesterday with Bobby and she was so incredibly friendly. There were some questions that I forgot to ask (service charge, etc) and she had a list of relevant information regarding the property to run through (unprompted). She wasn’t “pushy” at all and checked in with me the following day. Really refreshing as a lot of viewings I have been to with other agencies have not been as personable.

Kiran · 1 May 2024

★★★★★ 5/5

Google

We are in the process of buying our new house through Hat and Home, the lovely Maddie was our agent for both the first and 2nd viewings. She gave us a good amount of time, answered any questions we had and always quick at replying through messaging/email. She has been great and very easy to work with. As a whole we are very happy with the team at Hat and Home. Thank you Maddie for your professionalism and approachable nature!

Sonal · 14 May 2025

★★★★★ 5/5

Google

We moved to Hat and Home after a disappointing service from another property management company and are very pleased so far. Michael was very patient while finding suitable tenants for our house and didn't put pressure on us at any point. He kept us updated at every step of the way and was easy to get hold of and very helpful. Sam has been brilliant too and very responsive. The team are very knowledgeable and approachable so I feel more relaxed knowing that Hat and Home will be managing our rental property this time round.

Caz166 · 1 May 2025