Trusted Agent profile · Bracknell · Berkshire
Verified
★★★★★
1,543 reviews across 3 platforms
9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH
Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,543 reviews on three platforms, including 1,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.
1,191
Reviews on Google
This office
155
Reviews on Facebook
This office
197
Reviews on Trustpilot
Business-wide
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Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
GoogleCallum and his team have been fantastic from start to finish. Thanks so much guys!
Thank you so much for your lovely review, Aaron. It’s wonderful to hear that Callum and the team have looked after you so well - they’ll be really pleased to know their hard work has been appreciated!
5/5
GoogleWe had a great experience with Jessica and Vivien . They have helped us a lot throughout the process and have always been very helpful and friendly. They answered all our questions clearly and were always there when we needed support. Really appreciate all their help and would definitely recommend them!
This is the kind of review that makes the team do a little happy dance - thank you, Susmita! Jessica and Vivien are brilliant at making the process feel less daunting, so it’s lovely to hear you appreciated their helpful and friendly support. Thank you so much for recommending them - and happy new home!
5/5
TrustpilotFlawless process
Our experience selling our father’s property with Duncan Yeardley was exceptional from start to finish. Tom Major managed to initiate the buyer process even before the house was officially listed, leading to a smooth 3-month completion. Tom was incredibly thorough, ensuring every piece of paperwork was explained, and no question went unanswered. We cannot recommend Tom and the team highly enough.
5/5
GoogleCurrently in the process of buying a house with them and Anastasia has been amazing with helping us with this process!
Congratulations on this exciting new chapter! Anastasia will be so pleased to hear this - thank you, Aria. We'll keep doing everything we can to make it as smooth as possible for you.
5/5
GoogleVivien was a major help to me, especially during a trying time for myself as she dealt with me, she must have the patience of a Saint
Thank you so much for sharing this, Robert. We're really glad Vivien could help during what sounds like a tough time, she'll be really touched to read this. Wishing you all the very best going forward.
5/5
GoogleAmazing service, communication and feedback, thank you! I recommend Callum and his team, who have been so helpful, supportive and efficient with the selling of our property.
Thank you for taking the time to share this lovely feedback! Callum and the team work hard to ensure clients feel supported through the selling journey, and hearing that you found them so helpful means a lot.
5/5
GoogleVivien was incredibly helpful and supportive throughout the whole process. She was always responsive and willing to help, which really meant a lot.I’m very thankful for her hard work and would happily recommend her.
We’re so happy to hear how helpful and supportive Vivien was throughout your journey. We really do appreciate your recommendation and are grateful you chose Duncan Yeardley. Thank you so much for your lovely review!
5/5
GoogleJudy has been helping us find our perfect house for the last year. This would probably be the 3rd/4th house sale + purchase we have been through with Judy. We are very grateful to have her only a message away. Thanks for all your support Judy
Thank you so much for your fantastic review, Amber! It’s wonderful to hear how much you have valued Judy’s support and dedication over the years. She’ll be absolutely delighted to know she’s made such a difference in your journey to finding the perfect home. Wishing you every happiness in your new chapter.
5/5
GoogleI can’t thank Vivien enough for her incredible help in finding me the perfect property. She was patient, attentive, and truly understood exactly what I was looking for. Her professionalism and dedication made the entire process smooth and stress-free. I highly recommend Vivien to anyone looking for a property.
We are so happy to hear that Vivien has helped to make renting your next home such a smooth and stress-free experience! This is exactly what we aim to do and your wonderful feedback is very much appreciated. Happy new home!
5/5
GoogleExcellent customer service from all the staff who helped us. Special thanks to Hannah
Thank you so much for the 5-star review, Kathy. We're really pleased you were so happy with the service and appreciate you taking the time to say so.
5/5
GoogleFast, professional, personable. Highly recommend and thanks to Callum and Rebecca for all their help getting us over the line.
Thank you so much, Daniel! Getting over the line is always a great feeling and we're really glad Callum and Rebecca could help make it happen for you. Congratulations and all the best for what's next.
5/5
GoogleWhat an amazing team, sold the house for above asking very quickly and also the progressor Karen was brilliant at making sure everything was moving along even though we had a very hard time of purchasing the new property! Cant fault them!!
We are so pleased to have been able to secure a buyer for you! Thank you very much for the opportunity to help and the lovely feedback, it really is appreciated.
5/5
GoogleVivien was incredible and helpful, moving into the area and finding a suitable property was my biggest stress but Vivien made it so straight forward I didnt even need to register with a second agent and it was actually my easiest task with the support of Duncan Yeardley.
This is fantastic to hear, Craig! Congratulations on finding your new home. We're so pleased that Vivien could help to make it a stress-free experience and we wish you every happiness there.
5/5
GoogleTom and the team made the whole process of both selling and buying so easy and straightforward for us. We were very impressed by speed of the team in setting up viewings for our property as well as great communication constantly keeping us updated. Would thoroughly recommend them.
Thank you so much for the wonderful feedback and recommendation, Allie. We are delighted to have had the opportunity to help.
5/5
GoogleVivien has been very attentive to everything; even when there were some issues, she looked for solutions. She answered my questions whenever I had doubts and even helped me through the process of providing references. Her support made everything much easier. Once again, thank you very much, Vivien.
This is such lovely feedback for Vivien, thank you so much. We're delighted to hear she has helped to make the moving process so easy and we wish you every happiness in your new home.
5/5
GoogleWe are near to the end of our sale / purchase and I want to give a special thanks to Karen in sales progression who has been a huge help through a challenging few weeks and I genuinely don’t we would have achieved our ideal completion date …
Thank you, Kelsey! We really appreciate you taking the time to leave such lovely feedback for Karen. She is absolutely an asset and fantastic at what she does, and we are so happy to hear that is appreciated by our clients too.
5/5
TrustpilotExceptional service from start to finish, a genuine five-star experience
I’m a bit late writing this review, but in a way that’s a good thing, it’s given me time to reflect. We moved house in December 2024 and used the Bracknell office of Duncan Yeardley. Before this, we’d had a house purchase fall through with a large estate agent who treated us very badly as buyers, so badly that we ended up receiving compensation. That whole experience left us with a really negative view of estate agents in general: faceless, no empathy, very cutthroat. Then we came across a property listed with Duncan Yeardley and met Callum White, the branch manager, who showed us around. He was professional, empathetic, and genuinely took the time to understand our situation. Even though he was working for the seller (as estate agents do), there was a real sense of balance in how he handled things, it wasn’t just about the transaction. That approach made a huge difference to us after our previous experience. Throughout the process, Callum and the Duncan Yeardley team kept us updated. Communication was sharp and clear, everything was handled smoothly, and the sale went through quickly with everyone happy. They were easy to deal with from start to finish, and it really showed that they cared about doing the job well. If I were to move again, I would absolutely use Duncan Yeardley to sell my property. A huge thank you to Callum White and his team, you were exceptional all the way through. I’ve dealt with a few estate agents over the years, and these guys are different. Well done, and thank you!
5/5
GoogleWiktoria has been amazing while helping me with my property research. She’s knowledgeable, patient, and always happy to answer questions. Really appreciate all the guidance!
Thank you so much for your wonderful review, Zara! We're thrilled to hear that Wiktoria made your property experience such a positive one - it's great to hear her knowledge and patience made a real difference.
5/5
GoogleFantastic team, everyone was very helpful especially Liam who was always around to help and really supported me with what I needed when a family emergency came up. The process was really easy and any questions were answered promptly. Would definitely recommend, Thanks everyone at Duncan Yeardley!
So pleased to hear that Liam and the team made you feel supported throughout the whole process. Thank you so much for your kind words and recommendation, it’s very much appreciated by us all!
5/5
GoogleThis is our second time with Duncan Yeardley after 10 years. We had such a positive experience last time, we knew we had to come back! We are currently in the very early stages of buying and selling but Tom Major is providing us with so …
Thank you so much for coming back to us! We are so happy that your initial positive experience has given us the opportunity to help you move again and we can’t wait to get you over that completion line.
5/5
TrustpilotDuncan Yeardley gets my vote!
I'd like to say that so far, I am really impressed by the team at Duncan Yeardley. Ashleigh came to value my property, and right from the off, I felt she was friendly, approachable and professional. I love the idea that as a customer you can contact the guys at any time via WhatsApp, no query was too much trouble, and responded to quickly. I also particularly like that there is always an update every step of the way, so you knew what was happening at every stage. A very big thank you to Ashleigh, Judy and the team, and keep up the good work. I would highly recommend.
It's wonderful to hear such lovely, positive feedback for Ashleigh, Judy and the team, thank you! We're so pleased that the first-class communication was appreciated and we are very grateful to have had the opportunity to sell your property.
5/5
GoogleOur experience with the Duncan Yeardley team has been excellent. Mitch and Vivien understood our family's needs and kept us informed of suitable homes. The process from viewing to signing our tenancy agreement has been smooth and we appreciate Jessica's role in this - her responsiveness and clear communication.
Thank you for a lovely review. We’re really pleased Mitch and Vivien were able to understand what your family needed and keep you updated, and Jessica will be delighted to know her communication and responsiveness helped make things easier too. Thank you for trusting Duncan Yeardley with your move and congratulations on your new home!
5/5
GoogleAnastasia sold a property for me and did a fantastic job. Her communication was excellent, she was friendly and professional throughout the transaction and I was really pleased with the final outcome. Thanks Anastasia!
Thank you so much for taking the time to leave this lovely review, Chelsea. We’re delighted you had such a positive experience and that you felt well looked after throughout the sale. Thank you for choosing us and for your kind words.
5/5
GoogleWiktoria has been amazing throughout the buying process, at the end of the phone no matter time or day! If you need anything, call for her! 🙂 …
Wiktoria really does put her heart into helping people through what can be quite a nerve-wracking process, so it's fantastic to hear she was there whenever you needed her. Thank you so much for the 5-star review, and congratulations on your purchase, Samantha!
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Yes. In The Trusted Agent 2026 awards: Duncan Yeardley Estate Agents, Bracknell won Platinum; Duncan Yeardley Estate Agents, Ascot won Gold.
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