Duncan Yeardley Estate Agents Bracknell reviews

★★★★★ 5/5

Facebook

Thanks to Lucy, Mandy and Keith for helping me buy my first property and making it such a smooth process. Friendly, supportive, polite and professional throughout.

Vicky · 6 May 2021

★★★★★ 5/5

Google

Tom and Keith at Duncan Yeardley were very easy to work with and very attentive. They helped us work with the vendor and were able to successfully get an offer made.

Bill · 29 November 2022

★★★★★ 5/5

Google

I have bought, sold and rented through Duncan Yardley and have always found them to be very responsive and helpful.

Jacob · 21 October 2023

★★★★★ 5/5

Google

I would highly recommend Duncan Yeardley, from start to finish they have undoubtedly been the best estate agents I have ever used.

Gillian · 26 August 2023

★★★★★ 5/5

Google

I recommend this Vivien Read-Harrison because she helps us with all to rent a property thank you amazing service

Tatiana · 8 November 2023

★★★★★ 5/5

Google

Thank you so much to all at Duncan Yeardley, very friendly, helpful and assisted all the way through to finding the property we love.

Dan · 27 June 2023

★★★★★ 5/5

Google

Absolutely professional and efficient team. Good communication. I feel comfortable placing my home in their hands to manage the letting. Jessica S has been amazing!!

Tracy · 28 May 2023

★★★★★ 1/5

Google

Steer clear if you are tenant looking to rent, poor advice more interested in taking your money than helping you find a property. Wouldn't touch them with a barge pole again!!NegativeQuality, Professionalism, Value

David · 27 July 2022

★★★★★ 5/5

Google

DY are selling a number of properties for me in Bracknell. I rate them very highly indeed, flexible in approach, reassuring and with good advice. The team are also well structured, everyone has a specific role. Gina and Jude are two exceptional members of the team

Michael · 26 October 2019

★★★★★ 5/5

Google

I am currently in the process of selling my house. Duncan Yeardley have been extremely helpful. I received a professional, honest, reliable, supportive and friendly service from all members of staff. Judy in particular had been nothing short of fantastic! I would highly recommend their service.

Daniel · 26 October 2019

★★★★★ 5/5

Google

They are a very professional team. They guided me through every step in my leasing process. congratulations to the team.

Felipe · 25 September 2023

★★★★★ 5/5

Google

Vivien Read-Harrison, went above and beyond to support us and help us find our new home. Amazing customer service indeed.

Emilia · 25 September 2023

★★★★★ 2/5

Trustpilot

Sales progression was awful, we lost a buyer!

We spoke to 3 agents last November and chose DY on the basis that they had someone with 20 yrs experience in sales progression and that the bags of experience would make the process straight forward. Well if losing a buyer through DY taking information from our solicitor and telling our buyer the complete opposite; they start looking for another house and pull out 2 days before exchange is straight forward? I have a whole new dictionary definition. As the sale went quickly we decided that it must be a one off, again we sold reletively quickly to first time buyers. As most of the process was completed with our solictors already we thought it would be starightforward. However at every step sales progression at DY tried to change our plans, removal company and find workarounds to make their lives easier. Again when it came down to the final steps there was always conflicting information 'we are waiting for this document says one email' our reply was 'you said that was already in?' 'oh sorry comes the reply' In the end I had to resort to writing a numbered list and asked to work to it so we could complete our sale and purchase (I'm paying for thsi level of service!). Since our sale 2 weeks ago we have not had 1 contact or phone call from DY to say thank you for the business. This review was driven by everyone else in our sale/purchase asking for feedback on the services provided but nothing from DY. I have no idea how the awards were won as the sales progression service casued us pain, stress and frustration. I would not recommend DY to anyone wishing to sell a property.

Colin · 11 September 2018

★★★★★ 5/5

Facebook

Duncan Yeardley have been fantastic from start to finish. They sold our property on the very first viewing and even when our buyer had personal issues they found us another buyer straight away We exchanged on our property today just 2 weeks after finding us a new buyer and are due to complete on Monday. Judy and Gina in particular have been very helpful and always easy to contact. Would definitely recommend.

Ryan · 25 June 2021

★★★★★ 1/5

Trustpilot

My recent move from hell!!

Still a few days from completion but feel compelled to write this so others can make an informed choice about DY. I live around 5 mins from their office and they have a lovely catchment area in which they feature heavily. I chose them on the basis that I knew my property was in an area that is highly desirable to first timers and young families, and DY seem to have the monopoly on sales as the have proliferated the area with sold and For Sale signs which I considered to be a good thing! Our move was always time sensitive due to school holidays and the process of applying for a new school out of area to meet with education authority deadlines. DY assured us the first time buyers whose offer we accepted had everything in place and agreed to work with us to ensure the ample time we had given would be enough to get matters in place for completion (we started the process in early April). We couldn't of course control how long a chain might be involved at that point but luckily the chain is extremely short in this case. The house went from on the market to under offer in just short of 10 days as DY had prospective buyers already waiting in the wings. We purposefully waited for this offer before really looking for our next property to ensure our sale was ahead of any prospective purchase. Under 2 weeks later we found the house we were looking for and 24 hours later our offer had been accepted, at this point we still hadn't received a memorandum of sale from DY as the buyers still didn't have a solicitor?!! The folks we are buying from sent their memorandum 24 hours later by recorded delivery. This was effectively the beginning of 5 months of a process fraught with dead time and extremely painful delays while my daughters school waiting list grew longer and longer due to being an "out of area" applicant. The process seemed to just float along with only our vendors estate agents proving to be slightly bothered by the lack of movement in the chain. DY did very little to monitor the process although they were fully aware of the time constraints, set at the beginning of the transaction. As I write this I still don't have a school place and will have to commute my daughter to her old school for the first term or until an in year school place becomes available. The process of moving is stressful enough but when your vendors agents are the most proactive at checking in and ensuring all is well there surely has to be a problem? My review seeks not to "bad mouth" or denigrate DY but to purely put facts on the table for anyone that seeks to use them for this process. Agents are very good at painting a picture of what should happen during the process but at times can be quite aloof at owning the process leaving the lay person feeling very very irate. My property is a freehold with no boundary issues and we bought a freehold with no boundary issues. Good luck!

Roderick · 6 August 2018

★★★★★ 5/5

Trustpilot

Duncan Yeardley best customer service

Hi Jessica from letting team got us the property on the rent, throughout professional and helpful, highly recommend using Duncan Yeardley Bracknell

Sy · 19 July 2023

★★★★★ 5/5

Facebook

I bought my house through Duncan Yeardley in 2007 and have rented it out through them over the last couple of years. Great estate agents with very knowledgable letting staff, Maureen in particular, who look out for both landlord and tenant and provide an excellent service.

Natalie · 4 April 2019

★★★★★ 5/5

Google

I would recommend DY and would like to recognise Vivien who has been very helpful managing my end of tenancy arrangements

O · 27 July 2023

★★★★★ 5/5

Google

Amazing experience with Duncan Yeardley buying our first property, couldn't ask for more. Lucy always kept us up to date, chased actions throughout the chain and ensured we got in before the stamp duty deadline. Highly recommended.

George · 25 October 2021

★★★★★ 5/5

Google

Can't recommend Duncan Yeardley enough! Professional from the start and have helped guide us through our first property purchase. A special thanks goes to Gina who has been pivotal in helping us progress during a busy period!PositiveResponsiveness, Professionalism

Ben · 27 July 2021

★★★★★ 5/5

Google

Amazing service. Recently purchased our first property with Duncan Yeardley and the service was outstanding. Gina in particular went above and beyond to help. Highly recommend this agent!PositiveResponsiveness, Quality, Professionalism, Value

Tim · 27 July 2022

★★★★★ 5/5

Google

Judy, the estate agent, has been really helpful in arranging our viewings, changing times for us at short notice. She always responds very quickly to any of our emails. We've just had our offer accepted - really hope it goes well.

Alina · 25 October 2020

★★★★★ 5/5

Facebook

Very happy with the staff at Duncan Yeardly especially Pamela and Caroline, made my move from Jersey to my new home in Forest Park a very smooth transition. Many thanks

James · 11 April 2018

★★★★★ 5/5

Google

As A landlord letting though Duncan Yeardley who pick up on any issues concerning the building and deal with quickly and efficiently with getting any work completed quickly.

Jeremy · 25 October 2022