5/5
GoogleVery easy and prompt service. Straightforward approach; dealt with any questions fast and clear. Highly recommend
Agent replied · 26 July 2024
Thank you so much for the 5-star review and recommendation!
Trusted Agent profile · Bracknell · Berkshire
Verified
Duncan Yeardley Estate Agents Bracknell reviews
★★★★★
1,544 reviews across 3 platforms
9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH
Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,544 reviews on three platforms, including 1,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.
1,191
Reviews on Google
This office
155
Reviews on Facebook
This office
198
Reviews on Trustpilot
Business-wide
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About Duncan Yeardley Estate Agents Bracknell
Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
Awards
The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
Google5/5
TrustpilotOutstanding Service from the Lettings…
Outstanding Service from the Lettings Department, as a professional Landlord an excellent service is vital. Having used many agents over the years Duncan Yeardley have been by far the best!!
Agent replied · 11 October 2026
Thank you so much! This is wonderful to hear. We really do appreciate the feedback and the opportunity to help let your property.
5/5
GoogleJust let out my property through Duncan Yeardley. Everyone involved in the procedure was fantastic and very professional. Would not hesitate to recommend the rental team. Top job, thank you Duncan Yeardley.
Agent replied · 25 October 2023
Thanks ever so much for the opportunity to let your property - and the wonderful feedback! Delighted we have been able to help.
5/5
GoogleDuncan Yeardley Bracknell have been amazing and very professional. I now have a lovely home in a great area to rent, after relocating from the South West. ALL staff members that dealt with me were smart and prompt to answer any questions or issues. WELL DONE and Thank you :)
Agent replied · 25 October 2023
Thank you Lynda for the lovely review. We're so pleased your move from the South West has gone smoothly and wish you every happiness in your new home!
5/5
GoogleThis is an amazing Estate Agents, so helpful. Our interaction was mainly with Anastasia who was so professional, lovely and friendly and got all our questions answered really quickly! Thank you!
Agent replied · 25 October 2023
Thank you very much for the 5-star review for Anastasia and the team! So pleased we could help.
5/5
GoogleAll of my interactions with Judy and Ashleigh have been fantastic! Would recommend Duncan Yeardley.
Agent replied · 26 July 2024
Thanks so much for the 5-star review and recommendation! We're thrilled to hear it's been such a positive expereince.
5/5
TrustpilotKaren at DY
Karen at DY was excellent at chasing the solicitors and agents further up the chain and keeping things moving, much appreciated.
5/5
GoogleI found this estate agency so quick and easy to you. Vivien the estate agent constantly provided me up to date information and always kept me in the loop. Thank you, very impressed.
Agent replied · 25 October 2023
This is wonderful to hear! Thank you very much for sharing your positive experience with Vivien in our lettings team.
5/5
GoogleCaroline and the whole team have been ace! Always on time for viewings, friendly and relaxed, noted down all queries and took photos on the viewing to be thorough and quick in responding to any questions. You've made the lettings process simple and you are highly professional, thank you!
Agent replied · 25 October 2023
Thank you very much for the feedback and review, Greg. We’re delighted that our Lettings team made things straightforward!
5/5
GoogleAbsolutely first class service from the first meeting I had with Lee at my property and all the way throughout the process. Dealing with all the staff at Duncan yeardley has been a pleasure all very friendly and very helpful and knowledgeable. Would 100% recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2023
Thank you Sam for the five-star review and recommendation for Lee and the team!
5/5
TrustpilotEasy to deal with
All staff have been easy to speak to and get hold off. Kept us informed of our house sale without prompt. We received an offer quickly. We have spoken to people in our home, at the office and over the phone and found everyone to be courteous and helpful.
5/5
GoogleFrom the moment we had our initial viewing we found Duncan Yeardley a pleasure to deal especially our rep Pierce Browne who was a credit to the company and always very accommodating - the whole process from start to finish was excellent and even the flowers for our new home was a very nice touch - Excellent service
Agent replied · 25 October 2023
Thank you Jason for writing such a positive review. We're delighted that you enjoyed using our services and of course the flowers.
5/5
GoogleHighly recommend the whole team to support you in buying or selling your property. We sold ours through DY and they really got to understanding us and found the perfect buyers
Agent replied · 25 October 2023
Thank you very much for the lovely feedback. We’re so pleased we had the opportunity to help sell your home.
5/5
GoogleWe sold our house through Duncan Yeardley and also purchased through them. The service was excellent and everybody at the office was very helpful from the sales team to Gina Overington, Sales Progressor, who kept us informed all the way through our purchase and sale. Thank youPositiveResponsiveness, Quality, Professionalism
Agent replied · 25 October 2023
Thank you ever so much for the 5 star review and the opportunity to help you both buy and sell you home!
5/5
TrustpilotGreat experience so Ashleigh Hiscox to…
Great experience so Ashleigh Hiscox to date - excellent communication during the stressful time that comes with buying a house.
Agent replied · 22 October 2024
Thank you very much for the lovely feedback for Ashleigh.
5/5
GoogleAlways a pleasure to work alongside Viv - great communication and friendly approach
Agent replied · 25 March 2024
Thank you for the fantastic review! We're delighted to hear that working alongside Viv has been such a pleasure.
5/5
GoogleIn short, Duncan Yeardley = good standard of responsiveness and quality of properties.
Agent replied · 16 April 2024
Thanks very much for taking the time to leave a review, it's very much appreciated.
1/5
GoogleImpossible to get through, probably very understaffed. Also not willing to help at all, very poor manners and customer service in general. Not willing to do any property viewings, as they Jess can't asked. I will spend cash somewhere else.
Agent replied · 25 October 2023
We are very sorry to hear you felt this way about the service you received. We will always do our very best to arrange viewings, it is the core of our business after all, but due to the current demand and very busy diaries, we cannot always do this at short notice or if a seller is unable to accommodate them. If this is the case, we will always endeavour to offer an alternative that works for all parties. We have many, many happy clients and would value the opportunity to turn your views around. If you would like to contact us again then we will do our utmost to help.
5/5
GoogleVery grateful for the work they have done to help the buying process be as smooth as possible. We had a few delays which was frustrating but Gina always made sure to communicate with me exactly what was going on. Always on hand to answer any questions or query. Thank you guys.
Agent replied · 25 October 2023
Thank you Georgina for the 5 star review and feedback. We're really pleased that you appreciated the communication from our property sales team, especially Gina.
5/5
FacebookMy husband and I had very nice experience with Duncan Yeardley. We had answers on all our questions in very short time. They were very helpful especially Maureen. Thank you for the greeting card when we moved in. Will definitely recommend.
5/5
FacebookWent absolutely above and beyond for us in buying our first house. Always at the end of the phone whenever we needed them. Gina in particular went out of her way to help get us through the process. We'll definitely be using Duncan yeardly when we come to sell ☺️
Agent replied · 25 October 2023
Thank you so much Molly for the lovely feedback. We’re so pleased we were able to help you buy your first home and hope you really enjoy it - before you come back to us to sell! 😄
5/5
TrustpilotBrilliant estate agents
Brilliant estate agents. Everyone there is so friendly and helpful. We got a moving in gift hand delivered from them which was completley unexpected. Cant reccomend them enough and will definitely be using them again
1/5
TrustpilotAwful experience as first time buyers!
Awful experience as first time buyers. Me and my partner started looking for our first home together at the start of this year. We came across a property that we really liked in February that was marketed with Duncan Yeardley. I won't mention names in this review but I called (and was speaking with J) to arrange a viewing and was made to feel like they didn't really want us to view the property. We had a mortgage in principle, evidence of deposit and solicitors in place, but they were asking for our mortgage offer as evidence that we were 'serious buyers' in order to arrange a viewing. How would we have a mortgage offer on a property that we haven't even viewed?! They begrudgingly arranged a viewing for us, which was then cancelled by the seller due to a birthday (annoying but not Duncan Yeardley's fault) and we rearranged. The day of our viewing arrives and we are both very excited! We arrive at the property and our bubble of excitement is immediately burst when we are greeted by K. I'm not a trained viewing assistant like K, however I thought when you were showing a potential buyer a house marketed at £400,000, you're supposed to greet them with a smile and a warm invitation to come inside and look around... As we are walking up to the front door, before she has even said hello, we were barked at with 'don't touch anything!' (obviously due to Covid). We completely respected this and even arrived wearing gloves as requested. Not a good start, and it only gets worse when she is showing us around. She had no clue about anything to do with the house and admitted she had not even been there before! Despite the awful viewing experience, the house was so nice that it sold itself and we decided to put an offer in. We didn't hear anything back for a while, and once I finally hear from J (after multiple failed call back promises), she informed me that our offer was rejected. We then received an email a week later with our formal rejection, however it had the wrong offer amount on it! I bought this to their attention and they apologised, but it was never confirmed whether the correct offer was put forward or not. Absolute shambles. In March, we purchased our dream first home with Avocado Properties (via Dan and Neil) who were AMAZING! I cannot described how different the experience was. We moved in in June and love our new home! I accept as the buyer that the estate agent is working on behalf of the seller, but do Duncan Yeardley not realise that one day the buyer will become the seller... Look into Avocado Properties with Dan and Neil - they are brilliant and look after both the buyer and seller.
5/5
GoogleBought my first property with DY. Had a great experience and no issues. Was always kept up to date by Gina Overington. Everyone was always very responsive and eager to kept progress things along. Would highly recommended to allPositiveResponsiveness, Quality, Professionalism
Agent replied · 25 October 2023
Thank you ever so much for the lovely feedback and recommendation. We're delighted that we were able to help make the experience of buying your first home a happy one!
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Questions about Duncan Yeardley Estate Agents Bracknell
Has Duncan Yeardley Estate Agents won any awards?
Yes. Duncan Yeardley Estate Agents Bracknell won Platinum in The Trusted Agent 2026 awards.
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