Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmma, Dan and Colin thank you!
I sold my flat on jennets park through Sears. Originally I chose the cheapest estate agent but what a mistake that was. I then moved to Sears and they regained my confidence in estate agents. They were considerate of the fact I have a baby so they were super helpful when arranging viewings. They know JP so well and I found them to be honest and friendly. They sold my flat in brilliant time and made helped to make the process seamless from the point of offer. And more importantly they got asking price for me.
Thanks guys!!
Lisa · 23 October 2023
★★★★★ 5/5
GoogleThey have been very supportive and helpful since we moved into our rented property last year. Amanda is our main day-to-day contact and out of everyone we have dealt with at Sears, she has been truly superb at getting in touch and supporting us with anything we needed for our place.PositiveProfessionalism
Joe · 23 October 2021
★★★★★ 5/5
GoogleI can only recommend this team. Helpful, friendly, efficient. Through a very long process, they kept in contact, prodded Solicitors when they needed to, but always remained professional. Hats off to this team - Nelius K
Nelius · 25 May 2024
Agent replied · 22 October 2024
Thank you Nelius for your 5* review for the team at JP, we will pass on your lovely feedback to them. We hope you settle in well in your new home and am sure the long wait with the solicitors will be worth it!
★★★★★ 5/5
GoogleExcellent communication throughout our purchase. Jenny has been great at making sure everyone is updated and things are followed up as and when needed. Thank you!
Emily · 12 December 2023
★★★★★ 5/5
GoogleAmanda dealt with issuing a S21 notice and termination of the rental agreement in a professional manner and kept me informed throughout the process.
Roy · 2 November 2024
Agent replied · 9 November 2024
Thank you Roy for taking the time to leave Amanda in our Property Management Team a 5* review. We will ensure this is passed across to her.
★★★★★ 5/5
GoogleA great experience all around. I had Colin and Charlotte help me through the process and any questions that I had got answered within 24 hours. Highly recommend!
Dominic · 23 August 2024
Agent replied · 22 October 2024
Thank you Dominic for your 5* review for Colin and Charlotte. We are pleased to hear you have been well looked after. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleSears sold our house following a good number of viewings and a lot of interest. The previous agent seemed unable to generate the same interest in the house, and was therefore constantly suggesting we lower our asking price. Martin and Aaron were professional and friendly throughout.
Matt · 23 October 2021
★★★★★ 5/5
GoogleSears is an excellent company to work with. We work mainly with Amanda, and she has been extremely helpful. Would definitely recommend
Kevin · 26 October 2024
Agent replied · 9 November 2024
Thank you Kevin for your 5* review for Amanda and the team in Property Management. We are pleased to hear you have been well looked after.
★★★★★ 5/5
GoogleAgents Jake Tippett and Amanda Jenkins are responsible and amiable persons to work with. They work straight to the point and take good care of clients.
Jackson · 23 August 2024
Agent replied · 22 October 2024
Thank you for leaving a lovely review for Amanda and Jake in Property Management. We are pleased to hear you are being well looked after.
★★★★★ 5/5
GoogleWe were very pleased with our experience with Sears estate agents. the people we dealt with were kind, patient and very helpful. we had a few issues and it was dealt with very well. all in all a very excellent service. philip and Hazel
Philip · 13 March 2025
★★★★★ 5/5
GoogleThrough out the process of selling our property, Sears have provided a professional & efficient service & I would recommend them highly. While completing the sale of our property Frances was a great support & helped make the process as stress free as possiblePositiveProfessionalism
Martin · 23 October 2021
★★★★★ 5/5
GoogleSears are amazingly professional and trustworthy. I was helped by Yasmin, a lovely young lady that made our experience and process easier than expected. Extremely patient with us and helpful. Very communicative and professional. 100% recommended.
Carlos · 23 October 2022
★★★★★ 4/5
GoogleI always got prompt, professional and pleasant service from Amanda. I can't award 5 stars - that is perfection, which doesn't exist...
Giles · 1 October 2024
Agent replied · 22 October 2024
Thank you Giles for taking the time to leave this lovely review for Amanda in our Property Management Team. We will ensure this is passed across to her.
★★★★★ 5/5
GoogleHad such a pleasant experience from Sears the other day. Wiktoria was especially lovely and helpful during our conversation. Really appreciated her time!
Rowan · 23 October 2023
★★★★★ 5/5
GoogleI was recently shown properties by one of your agents (Wiktoria Kubat). She was at each property early and greeted us with a smile and friendly manner. Throughout the viewings themselves she was informative and took her time to show us every part of the property. As a result of her great service I would gladly buy a property through Sears when the time comes.
Sebastian · 25 February 2024
★★★★★ 5/5
GoogleSearching for our first home was a very easy and relaxed experience with the team at Sears. From finding properties to our liking and then moving through the process. Very professional, trust worthy and would highly recommend. Special thanks to Charles!PositiveResponsiveness, Professionalism
Ry · 23 October 2021
★★★★★ 1/5
GoogleUnprofessional, rude and pushy staff.
My partner and I are searching for a property to rent in the surrounding area, and have had by far the worst experience with sears and the representative Michael.
There are several agencies we have spoken with and they were mostly all polite and not pushy.
Unfortunately Michael wasn't very helpful when we were trying to arrange a time that wasn't convenient for himself and was very pushy after saying that it would be rented already if we viewed at the time good us.
When the time came around for us to view, he was very impolite and unwelcoming, didn't bother to show us round the place, made sarcastic comments and just said bye as we let ourselves out.
Extremely unprofessional, I would never want to deal with him again.NegativeProfessionalism
J · 23 November 2022
★★★★★ 5/5
GoogleAmanda Jenkins helped me to complete the required procedures smoothly for letting a property at Bracknell.
She is very knowledgable and always answers my questions with constructive answers.
She has followed up with me closely throughout the process to ensure I could have a smooth move-in. She also helped to address an issue with the boiler quickly to ensure the issue would receive the right attention from the relevant parties.
I have no hesitation to recommend her to others which need assistance in property searching.
NWK · 23 October 2022
★★★★★ 1/5
GoogleReally bad post-sale experience. Zero responses to emails, which means having to constantly chase on the phone - such a pain when busy with work and other things to have to try to pin down your EA constantly when all you want is a return email.
We’ve asked for months for a sense of the lead time for when our buyer might be able to complete, and never been given an answer. At every stage we’ve had to really push to get the smallest amount of information. Nothing is ever asked for proactively without us pushing it, even months into the process.
By comparison, our vendor’s EA is absolutely incredible and so responsive - we do everything via her now because she’s the only one that brings clarity, communicates (and responds to emails!) and gets us updates. We really trust her and we simply don’t have that relationship with Sears, even after raising a complaint after month one about how things were going.
Great at sales, but could not recommend at all due to the pain of the post sales experience. Feels like a total waste of money, especially when contrasting with our vendor’s EA.
Nixi · 23 October 2022
★★★★★ 5/5
GoogleThomas, Daniel and Hugo from Jennetts Park branch did an outstanding job with letting our property by securing a dozen viewings, multiple offers above asking price, and checking in our new tenant within just 2 weeks!
Genuinely friendly and honest, Thomas and Daniel provided considered and expert advice on both property valuations and lettings without ever giving us the hard sell. Their knowledge of the area and customer base together with the strategic advantage of having offices in both the Jennetts Park area and Bracknell town centre helped convinced us to put our faith in the Sears team.
Sears also provided great customer service. Despite being innundated with enquiries, we have always found the Sears team to be responsive to issues and would get back to you to address your concerns if they couldn't do so immediately.
We hope to continue using Sears for years to come and would recommend them in a heart beat.
Wing · 23 October 2022
★★★★★ 5/5
GoogleSears have been excellent in help us find a tenant and secure them in addition to getting the market rental value. They have been my agent for a number of years and they have been excellent. Daniel and Hugo have both been super attentive, thorough and honest when providing feedback and guidance - hugely valuable. They are also both extremely personable and possess the right skills in relationship management. I would highly recommend using Sears and the team at Jennets Park. Thank you!
Ajay · 23 October 2022
★★★★★ 5/5
GoogleGabriella worked really pro-actively to get a problematic chain to completion. We really appreciated her efforts.
Kerry · 2 November 2024
Agent replied · 9 November 2024
Thank you for your 5* review for Gabriella in our Transaction Support Team. Wishing you all the best for the future.
★★★★★ 5/5
GoogleExcellent service. Charlotte and Colin have been so kind and helpful throughout the whole process. Highly recommend
Cathy · 15 October 2024
Agent replied · 22 October 2024
Thank you Cathy for leaving a 5* review for Colin and Charlotte in our Sales Team. We are pleased to have been able to assist you with your property purchase. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleGabriella provided exceptional service from start to finish, excellent service, highly recommended. Thank you
Katarzyna · 20 November 2024
Agent replied · 11 December 2024
Thank you Katarzyna for your 5* review for Gabriella in our Transaction Support Team, we will ensure this is passed onto her.
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