Prospect Warfield reviews in Bracknell Forest

★★★★★ 5/5

Trustpilot

Fantastic customer service!!

We recently sold our first house and purchased our perfect next house through Prospect. There were various delays through the process and I’ll happily admit I was clearly stressed the whole time but if it weren’t for Dan, Cameron and their colleagues at Prospect I’d have lost my mind!! Dan absolutely knew I needed regular updates, even if that meant no update, and did everything he could to move our purchase along and communicate with our sellers. Compared with our own agent who was pretty distant, the Prospect team provided fantastic customer service throughout the process and I had absolute trust they had all our best interests at heart. Through what is one of the most stressful life events you’ll ever experience, I’m so grateful to the team for making it that little bit easier. If we ever move again, which j hope won’t be for some years, I would 100% look to Prospect first. If you’re looking for great service and that human touch, I can’t think of a better agent! Thank you team, and we’re loving our new home!

Megan · 22 January 2021

★★★★★ 4/5

Trustpilot

Professional and prompt

As a tenant, I have been pleased with my experience so far. There was an issue at the start of my tenancy which left me without a bed or bed frame, however this was dealt with appropriately by Melissa, my property manager, who brought the matter to the attention of the landlady and quickly resolved the issue. Melissa is prompt to respond to emails and calls. I also appreciate the fact that she has taken into account that my job (teacher) means I am often unavailable for phone calls, opting instead to correspond via email which is much more ideal for me. Overall, I am satisfied, thank you Melissa and Prospect.

Ben · 12 January 2021

★★★★★ 5/5

Facebook

Kurt was absolutely fantastic as was the advice he gave, I was confused and out of my depth but his confident, bubbly, welcoming and informative approach helped me understand all the ins and outs of things Ifound overwhelming previously. Great staff and great company. Thank you for the advice!!

Ashley · 26 September 2020

★★★★★ 5/5

Trustpilot

Chloe Reilly has been my manager…

Chloe Reilly has been my manager of my property for about three years at Prospect. I have found her helpful, active, constructive and pleasant. I appreciate being reminded about when the gas certificate etc is due.I like the way Prospect keep me abreast of my responsibilities as landlord, and am very glad to receive the Inspection reports which include so many photos of my property's rooms and garden.

S · 5 November 2022

★★★★★ 5/5

Google

I would highly recommend this estate agency. My interaction with the Warfield branch of Prospect was due to the death of my parents and the need to sell their home. Paul Westmorland was extremely kind and sensitive in handling the valuation and initially putting the property on the market. Beth Murphy then took over the running of the sale and was excellent in keeping us all informed and updated. Well done Prospect Warfield and thank you

Judy · 9 October 2021

★★★★★ 5/5

Trustpilot

Stand out Agents who deliver!

Prospect are stand out estate agents, they really are moral and have a human approach. We had a retirement property for 2 years that had been with 2 other agencies previous, and it never even got a single viewing, we decided to make a change and go with Prospect after meeting Ryan and I’ll admit I was hesitant as we had been over promised and forgotten about twice before, but it was the best decision we made. Within 3 weeks Prospect had a viewing, the following day we had an offer and within 2 months it sold! It just shows that they targeted the right audience, took the listing seriously despite it not being worth as much as others and didn’t waste our time by just wanting a listing. Huge shout out to Ryan & Nicole - you were so polite & genuine throughout the entire process - but honestly everyone we spoke to who worked at Prospect was equally as professional and I never felt like I had with previous agents. Sorry it took me so long to getting round to writing this review!

Stacey · 10 December 2020

★★★★★ 4/5

Trustpilot

First Time Buyers

Beth Murphy (Warfield) was so helpful by responding to our emails almost instantly (within minutes - amazing!). As First Time Buyers we had lots of questions so this made the process run very smoothly. She ensured we were constantly kept in the loop and always made us feel like a priority. So friendly and organised, thank you Beth! :)Unfortunately we have to deduct a star for a very pushy call we received from the conveyancing team, other than that, great service!

Katie · 24 November 2020

★★★★★ 5/5

Trustpilot

Great service from Tristan Lee (Bracknell)

Tristan Lee provided excellent customer service when I was looking for a property for myself, my partner and our dog. He was able to quickly answer any questions I had and was really helpful when I went to view the property. He also provided a video link so my partner who couldn’t attend could also see it. Tristan was always so quick at getting back to me and I felt informed at each stage of the process. I really think that he went above and beyond what we were expecting and we’re beyond happy with the service that we’ve received. Thank you!

Laurie · 16 November 2020

★★★★★ 5/5

Trustpilot

Jordan Nixon (Bracknell branch representative)

To whom it may concern at Prospect head office,We recently got served by Jordan Nixon as the representative from the Bracknell branch of Prospect following an enquiry made to the company.I have to say that as far as I remember at least, Jordan Nixon's been by far the most incredible Estate Agent person whom I've ever come across in my whole life.I think that Jordan Nixon stayed incredibly patient, presented himself well and seemed very knowledgable about the local housing industry.Something which stood out to me as the big number one plus point about Jordan was his attempt to honour my request for honesty which is something I appreciated it.I only really put down a reminder on the phone to write this five star review attempt in case it hopefully helps Jordan with things like job security, raises and/or promotions at work during times of lockdown and beyond.Yes, he Jordan Nixon really was that good so I hope that this hopefully helps a bro out so to speak.Jordan Nixon's colleagues Jordan Wells, Harry Pangborne and George Pangorne have also been lovely too.Hope it helps!Raza =)

Raza · 15 November 2020

★★★★★ 5/5

Trustpilot

Property manager review

We rented out a property for 17 months with Prospect and I must admit, we were lucky to have been appointed Julie Jacobs as our property manager. Very honest, reliable and above all extremely helpful with everything, especially with any of maintenance issues we had during the stay. Julie is very kind and humble and would go out of her way to help out. Thank you so much Julie for everything you did for us.

Zoya · 17 November 2021

★★★★★ 5/5

Trustpilot

After having three valuations and…

After having three valuations and meeting with three different Estate Agents,I decided to market my property with Ryan Tucker at Prospect.Ryan stood apart from the other agents for his genuine enthusiasm for the property and he also said what I wanted to hear in terms of market strategy and level of service Prospect could provide.His actions proved to be as good as his word and the team secured a sale quickly,they seemed to be always one step ahead and I never had to chase them once from start to finish.Once the property was Under Offer, Nicole called to introduce herself as the dedicated chain chaser. Nicole was an added bonus to the service,she was totally supportive throughout and made sure the sale ran smoothly.Also a mention for Jordan-superb top.Very happy ,thanks to you all.

Helen · 30 October 2020

★★★★★ 5/5

Trustpilot

Prospect were extremely helpful in…

Prospect were extremely helpful in securing a property to rent for me and my wife. As first time renters and with both of us being new to the property market we thought the whole process would be very stressful- however this was far from the case. The team, especially Anna Elema went above and beyond to ensure we understood all the paperwork and documentation involved in the lettings process and always kept us up to date with each step of the process

Dominic · 28 October 2020

★★★★★ 5/5

Trustpilot

Lily Sines at Bracknell Prospects is so…

Lily Sines at Bracknell Prospects is so brilliant. Lily updates us all the time about everything that is going on with our property. Phones when she says she will. I know this is the job but she goes that extra mile. This is soo refreshing. Always happy and a pleasure to talk too. Prospects should give her a pay rise they are lucky to have her. Thankyou

Linda · 14 November 2022

★★★★★ 5/5

Trustpilot

I had a wonderful experience renting a…

I had a wonderful experience renting a property through Nancy at Prospect. She was always quick to respond, incredibly professional and friendly. The whole process was smooth and Nancy ensured a seamless renting experience for me .

Ruchika · 23 March 2026

★★★★★ 5/5

Trustpilot

The Lettings team of Les

The Lettings team of Les, Chris and Jordan were simply amazing in getting us into our property on the day we needed to move despite last minute obstacles. They never gave up. Would highly recommend.

Stephen · 12 November 2024

★★★★★ 5/5

Trustpilot

Abi Heppner has been conducting…

Abi Heppner has been conducting viewings at my house, she is also such a delight to me and the clients as well as always remaining professional. The first viewing she booked for me to view even ended up being the one I am now buying.Would highly recommend Abi to anyone!

Elana · 22 February 2024

★★★★★ 5/5

Trustpilot

Chloe Reilly has been my Property…

Chloe Reilly has been my Property manager for the last 18 months. She is a very friendly, helpful and responsive individual. Her work demonstrates a proactive and professional approach and she is always "on top of things." My only reservation is that I wish I had found the Prospect Agency before - my experience with two other agencies was absolutely woeful.Thank you Prospect and Thank you Chloe.

Sandra · 7 November 2022

★★★★★ 5/5

Trustpilot

A pleasure dealing with Katie from Prospect.

What a pleasure dealing with Katie from Prospect, Professional, caring and always available to assist you where necessary. I would recommend Prospect for anyone looking to rent property.

Mr · 21 August 2025

★★★★★ 5/5

Trustpilot

1 Year Review

Having used Prospect for just a year. I found their service to be outstanding. Beckie Baxter was our property manager and she ensured that we were well taken care of. Any issues we had was handled in a timely and efficient manner. Even when we unexpectedly needed to extend the contract, Beckie and her team leapt into action to make sure we could remain the extra time. Great service.

David · 5 August 2022

★★★★★ 5/5

Trustpilot

I have just completed on a sale of my…

I have just completed on a sale of my property. Very pleased to have used Prospect. I had 2 key contacts - Cameron and Calum - who showed a lot of commitment and energy in marketing my property. They kept me updated in terms of feedback from viewings as well as promptly returning my calls from any queries I had. Both were professional and courteous throughout and gave me a lot of confidence. Well done and thanks !

DavidDonna · 22 February 2021

★★★★★ 5/5

Trustpilot

Beckie Baxter

I have dealt with Beckie Baxter on numerous occasions whilst being a tenant, in some cases through some difficult times and most recently as I’ve extended my tenancy agreement. Beckie has always kept me informed on all matters and guided me through the documentation and also chased me (politely) when needed. Beckie is always amiable and professional ensuring that all is well with myself and the flat. It’s always a pleasure to deal with Beckie.

Steve · 20 September 2021

★★★★★ 5/5

Google

Mark and his team have been nothing but professional but also sensitive and understanding to my circumstances. Pragmatic and Uber efficient ; communication was constant but not overwhelming. I wholly recommend the Warfield team and would use them again in the future .

Helen · 26 June 2024

★★★★★ 5/5

Trustpilot

Easy Breezy

Right from the start, Stefano was very helpful and encouraged me to ask him if I had any questions at all. As this was my first time renting this was greatly appreciated and no question I had went unanswered. He showed a great deal of interest in my customer experience and made me feel at ease throughout.

Georgina · 25 August 2023

★★★★★ 5/5

Trustpilot

Good work by Lily Sines

Lily has been helping manage my asset at Ringside in Bracknell for the past 2 years ( or more if I remember correctly) and I have to say what a pleasure it is dealing with Lily. Professional throughout and ever so helpful. Lily responds promptly to all emails or calls in a professional and courteous manner. Thank you so much and keep up the good work.

Benzil · 16 November 2022