Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my home with Prospect Estate Agents Warfield, Bracknell. I highly recommend the Prospect to everyone . My client manager was Mr Reiss Simpson, who went above and beyond to sell my home and keep me updated at all times. His professional and dedicated approach to selling was exceptional. Reiss was a pleasure to deal with , his human touch and kindness has to be acknowledged as he rolled his sleeves up and went that extra mile to help lift my belongings after I had major surgery . A pure gent and I cannot recommend Prospect enough , the entire team for all their support and quick turn around with the sale. It took all stress away from the seller and they updated me regularly . Reiss, Mark, Abbey and all the team thank you so much for your exceptional service and for the smooth transition of the sale. Reiss wishing you all a very happy Xmas . Best wishes Catherine
Catherine · 19 September 2025
Agent replied · 8 January 2025
Hi Catherine,
It was a pleasure meeting you and helping you sell your property.
Have a lovely time in Ireland!
Reiss
★★★★★ 5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience working with Nikki at Prospect.
She has been consistently professional, responsive, and easy to deal with throughout our tenancy. Nikki handled our renewal smoothly, ensuring all documentation was clear and completed promptly, and was also very helpful in liaising with the landlord to negotiate a more manageable rent increase.
Whenever we’ve had queries or maintenance issues, Nikki has always been quick to respond and proactive in progressing things, keeping us informed along the way.
Overall, a great level of service and a genuinely helpful point of contact, I wouldn’t hesitate to recommend Nikki and Prospect.
Chris · 28 May 2026
★★★★★ 5/5
TrustpilotBuying our apartment via Prospectus Estate Agent
The support provided by Prospectus Estate Agent, from the initial property viewing through to placing an offer and completion, was smooth and well-managed. At each stage, different members of the Prospectus team were involved, and the transitions between teams were seamless.
Responses were prompt, follow-ups were timely, and the staff were consistently friendly. Communication was clear and professional throughout the process, which made the experience reassuring.
However, the service from the conveyancer recommended by the estate agent was less efficient. Some enquiries went back and forth for several weeks, resulting in avoidable delays and a degree of frustration.
Teddy · 28 May 2026
★★★★★ 5/5
TrustpilotI just want to thank nikki at the…
I just want to thank nikki at the reading branch for doing a great job with getting me moved in smoothly. Nikki went above and beyond to make everything as smooth and stress-free as possible. Her communication was excellent, and I really appreciated how helpful and responsive she was whenever I had any questions. Thank you again
E williams
Emelio · 8 October 2026
★★★★★ 5/5
TrustpilotWe were selling using a power of…
We were selling using a power of attorney so needed to get multiple quotes, we chose prospect because they seemed to not just professional but confident in selling the property. Unfortunately after selling the house the owner passed away so the sale had to be transferred to the company looking after the estate, Lloyds bank estate service. Lloyds were happy to accept the sale and instructed prospect to continue to completion.
Stevan · 3 November 2025
Agent replied · 6 November 2025
Hello Steven,
It's great to hear of your experience using Prospect and thank you for the 5 stars!
Kind regards
★★★★★ 5/5
GoogleI had a very positive experience with Prospect Estate Agents. Megan was professional, friendly, and very helpful throughout the whole process. She kept me informed, responded quickly to my questions, and made everything feel smooth and straightforward. I really appreciated her support and would happily recommend her service 😊 …
Linda · 29 April 2026
Agent replied · 29 June 2026
Hi Linda, Thank you for taking the time to leave this review and for your kind words regarding Megan. We wish you all the best from the whole team at Prospect Estate Agents in Bracknell.
★★★★★ 5/5
TrustpilotAbove and beyond property management
Prospect have been my letting agency for the last 10 years and my lettings manage Nikki Gardner is second to none.
Nikki has a great understanding of my requirements, works tirelessly to provide a 5 star service, even going as far as checking in outside normal office hours. She understands the market we are and provides a wonderful service to myself and my tenants. She is proactive and amazingly supportive.
Nikki is the reason I’ve stayed with Prospect so long and goes to great lengths to foster & develop our commercial relationship.
Thank you Nikki.
Paul · 13 May 2026
★★★★★ 5/5
TrustpilotFully managed property management from Nikki Gardner at Prospect
Nikki Gardner has been my property manager for a number of years now providing a fully managed service for my two properties. She is very efficient in advising of any issues brought to her attention and arranging rectification works to be carried out which is perfect for my situation as I now live in Somerset following retirement. On the rare occasion Nikki is not around e mails are picked up by a colleague and responded to in a timely manner. All together a first class serivce and highly recommeded if you are thinking of letting property.
Phil · 12 May 2026
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. A big thank you to Anna and Matthew for all of their hard work, professionalism and support throughout the process. They were always responsive, helpful and went above and beyond to keep everything moving. Highly recommended!
Harry · 19 June 2026
Agent replied · 23 June 2026
Thank you, Harry, for your wonderful review! We're thrilled to hear that you received excellent service from Anna and Matthew, who truly embody our commitment to customer-centric support and reliability. We appreciate your recommendation and look forward to serving you again in the future!
★★★★★ 5/5
GoogleI have nothing but praise for JM Mason Chartered Surveyors. I couldn’t fault them! The process went so smoothly. Claire was super helpful and very responsive to my emails regarding the survey. I am a first time property buyer and she …
Camilla · 15 June 2026
Agent replied · 15 August 2026
Thank you so much for your wonderful review! We're delighted Claire could support you throughout the process and make your first purchase that little bit less daunting. We'll be sure to pass your kind words on to her. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleMy partner & I had been on a property search for the best part of a year before we met June from Prospects in Warfield. She is, by far, the best estate agent we met in all of that time. We have very small children that we had concerns about bringing along to view properties but June assured us that she would help keep them entertained & she did just that - my little boy still asks why June isn't with us in our new home!
June also recommended that we viewed the house (which we brought through Prospects) even though we had initially dismissed it. Needless to say - we couldn't be more grateful. June has a real eye for detail, walks you through what you can do with a property, is friendly, will help you with small children & find you the house you didn't know you wanted!
June, you set the standard that other estate agents should aspire to.
Thank you again!
Steph
Stephanie · 19 August 2026
Agent replied · 13 August 2026
Hello Stephanie,
Thank you for your wonderful review! We're pleased to hear that June provided such exceptional support during your property search and made the experience enjoyable for you and your little ones. Your kind words about her honesty and reliability truly reflect the quality we aim for.
Kind regards
★★★★★ 4/5
TrustpilotReview Prospect Agency
Renting through Prospect agency has been an overall positive experience for me. As agents ensuring the communication & liaison between landlords and tenants, I imagine their work is not always simple. However, all the agents I have dealt with have been quick to respond to & manage issues. Most recently Nikki has dealt with issues swiftly and efficiently in particular ensuring the check out process went smoothly & liaised well with my landlord.
Anna · 14 September 2026
Agent replied · 22 September 2026
Hello Anna,
Thank you for the lovely review and for sharing your experience with us. We really appreciate the great feedback for Nikki in our property management team. Kind regards
★★★★★ 5/5
TrustpilotWe were renting a flat through…
We were renting a flat through prospect, the moving and our processes were very straightforward and well explained by our building manager Kodie. Kodie was always very responsive and was quick to address any issues with the property.
Joe · 18 June 2026
Agent replied · 20 June 2026
Thank you, Joe, for your wonderful review! We're thrilled to hear that your moving process was straightforward and that Kodie's support made a positive impact. Your feedback is a testament to our commitment to customer-centric service, and we look forward to welcoming you back in the future!
★★★★★ 5/5
TrustpilotNancy Marla kept us updated every step…
Nancy Marla kept us updated every step of the way. She dealt with our enquiries in a prompt and professional manner. She made the letting process very smooth and trouble free for me as a landlord. I would recommend her and Prospect Letting as a result of our positive experience.
Donella · 19 March 2026
Agent replied · 20 March 2026
Hello Donella,
Please to hear the process has been trouble free with Nancy as your property manager. Great review!
Kind regards
★★★★★ 5/5
GoogleI was searching for a 2 bedroom property around Belsize Park, Sam was very helpful and took his time with showing me anything what was new coming up and not just booking me into anything. Unfortunately I couldn’t rent with him. But will definitely be renting with him on my next search!
Mahidul · 25 February 2026
Agent replied · 25 August 2026
Hi Mahidul, thank you for sharing your experience with us. We are glad to hear that Sam was so helpful in your search around Belsize Park. We truly appreciate your trust in us and look forward to supporting you in finding the perfect place next time!
★★★★★ 5/5
TrustpilotBeth Murphy - Prospect
My chain had a few moving parts and took a fair bit of time to come together, but Beth Murphy was brilliant throughout.
Beth made sure I was always up to date, which made a big difference during what can be a stressful process. Her quick responses gave confidence throughout.
On key days, especially around exchange and completion, she was on top of everything and made sure I was fully informed, which really helped things feel smooth and under control.
I really appreciate all her support and recommend Beth to anyone going through a property purchase.
Sankalp · 23 March 2026
★★★★★ 5/5
TrustpilotOur chain sale process was complicated…
Our chain sale process was complicated with months of waiting for the legal work to finish and vast documentations, but Ross, Akansha & their team were throughout the process of this long 5 months by constantly supporting and updating us with the development. Though it was a very hectic process but because of them our transition was extremely smooth as Akansha kept us updated throughout the process and on the day of exchange of the contract, Ross was constantly updating us with the latest information so, we were well informed throughout the process. 100% going to recommend them to my friends and family. Very professional team and extremely helpful.
Ani · 21 March 2026
★★★★★ 5/5
TrustpilotBest experience from the start
Had the best experience from the start, from the property viewing to moving in. Nancy Suri MARLA is our property manager and has been professional throughout, answering all our questions clearly. I’ve had a really good experience as a tenant of a property managed by the Prospect team, especially Nancy, who has been extremely helpful. She always replies within a day and is very proactive in helping with anything we need. She’s kind, polite, and easy to talk to. Honestly, one of the best experiences I’ve had with an agent. I would definitely recommend her to others.
Tony · 18 March 2026
★★★★★ 5/5
TrustpilotFantastic service to the end…
Fantastic service from the property management team, with special thanks to Sophie Towell who was amazing. I particularly appreciated the support I received from Sophie and the team when finally selling my property. It’s wonderful to know that the team care about providing great service all the way through to the end of a business relationship. I whole-heartedly recommend them!
S · 10 August 2026
★★★★★ 5/5
TrustpilotNancy goes above and beyond 🎉
Nancy has been an outstanding property manager. She is professional, responsive, and always willing to go the extra mile to make sure everything runs smoothly. Communication with her is always clear and timely, and she handles any issues quickly and efficiently. Her friendly attitude and dedication make a real difference, and it’s clear that she genuinely cares about both the property and the tenants. It’s been a pleasure working with her, and I would highly recommend Nancy to anyone looking for a reliable and supportive property manager.
Amna · 16 March 2026
★★★★★ 5/5
TrustpilotClaudia Davies has been our letting…
Claudia Davies has been our letting agent for the last few years and has been very good , handling tenant transitions and arranging maintenance issues for us.
Alex · 14 August 2026
Agent replied · 18 August 2026
Hello Alex,
Thank you for the lovely 5 star review for Claudia. We really appreciate the great feedback from your experience.
Kind regards
★★★★★ 5/5
TrustpilotThe best experience I've had with selling
When I met with Michael I explained my situation of why I needed to sell my house in. short timeframe. Michael and Rebecca were fantastic and we managed to sell and complete within 3-4 months. Their communication was great and updated me on every step pf the journey. It was a really tough time for me personally so having Michael and Rebecca take care of my sale wasn't taken for granted. Really appreciated their help with everything as selling can be stressful but this experience was not. Thank you
Rebecca · 13 March 2026
★★★★★ 5/5
TrustpilotGreat experience and excellent comms
I had a great experience working with the team at Prospect during my recent house purchase. Daniel Simmonds was fantastic early on, showing me the property before it even hit the market and facilitated questions between myself and the seller during the negotiation stage. Once my offer was accepted, Michael Sharp took over and provided excellent communication throughout the process. He stayed proactive by constantly getting updates from both the buyers and sellers within the chain, ensuring everything kept moving forward. Overall great service!!
Vivek · 12 March 2026
★★★★★ 5/5
TrustpilotFrom a landlord viewpoint
As a landlord, managing a property remotely can be stressful. Thankfully with Nikki Gardner as the property manager I don't have to worry so much. Nikki does a great job in keeping the wheels oiled and ensuring everything runs smoothly both from the landlord and the tenant viewpoint. Whenever there is a problem, Nikki gets the issue resolved quickly and efficiently. Thanks Nikki for all your help. Great job !
Richard · 12 May 2026
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