Bradleys Bovey Tracey reviews

★★★★★ 1/5

Google

I've had good experiences with some branches of Bradleys, but the Bovey Tracey branch seem to think they can spam you with irrelevent properties well outside your search area. After 5 unsubcribe requests over as many months, they still refuse to comply with basic GDPR. This is all the more surprising as I have never once engaged with this particular branch, and never once expressed an interest in viewing any properties near Bovey Tracey.

Richard · 16 April 2024

★★★★★ 5/5

Google

I bought and sold the house over a 5 year period. Tariq, Jodi and Dan have always been brilliant. They don't just tell you what you want to hear. They tell you what you need to hear. I have really appreciated their hard work on my behalf. A great team, with integrity and humour. Thanks guys.

Dylan · 26 December 2025

★★★★★ 5/5

Google

We used Bradleys to buy our first home this year and Jodi was excellent. Extremely efficient at keeping us up to date and very reassuring throughout the whole process. Would definitely recommend

Lara · 16 April 2025

★★★★★ 5/5

Google

The team at Bradley's Bovey Tracey are amazing! They are always kind, caring, respectful and professional, but also with a good dose of humour. What I appreciate a lot was that they were always being very truthful and honest, and so I feel I can completely trust them. I never got the feeling they were just trying to make money, but they really care about their clients. In my opinion they are the best estate agents. Thank you, Tariq, Dan and Jodi, you are amazing! Please keep up the good work :-)

Corien · 16 April 2025

★★★★★ 5/5

Google

We are super greatful for Tariq , Dan and the team. What a service ! We've had a bad experience with estate agents over the last few months with respect to getting our house purchase and sale over the line. Leading to this week, we finally got to successfully Exchange today. The Bovey Tracey branch of Bradley's were dealing with our sellers purchase so not even directly involved with us. We discovered their helpfulness late this week and they I believe are the sole reason we haven't lost our sale and will be shortly moving into our new home. Tariq helped facilitate communication up and down the chain with such polite positivity and quick action we are SO greatful. When a team is clearly such an asset to a company namely Dan and particularly the outstanding effort by Tariq I think it should be highlighted. If ever we need to deal with estate agents again...god forbid... We know who to go to. Above and beyond when they didn't need to help us at all. They did so well for their seller , whom will probably never know what effort and dedication was involved from the team. . . But now you do. Anyway. Thanks for reading if you got this far. It had to be said. A star team thanks Tariq :)

Andy · 16 April 2022

★★★★★ 5/5

Google

Really good experience with Bradleys buying our first home. Very professional when showing us properties and at every stage after. Great communication and answered any questions we had promptly. Special mention to Jodi and Dan! Thank you!

Katie · 16 April 2023

★★★★★ 5/5

Google

Jodi at Bradleys Estate Agents has been absolutely excellent. Responded to all our emails fast and answered all the questions we had. She went above and beyond to help us and make sure exchange and completion dates went ahead as soon as possible. Made buying our first house a stress free process, very grateful!

Jess · 16 April 2024

★★★★★ 5/5

Google

Had a wonderful experience with Jodi at Bradleys, from day one of showing me the homes that were for sale and meeting me on several occasions so that I was able to form a good opinion of what I saw. She was so kind and patient. Then the barrage of questions from my law firm, she managed to collate all the information in a timely and organised manner. Well done Jodi and a huge thank you from me.

Carol · 16 April 2025

★★★★★ 5/5

Google

Outstanding! Exceeded all our expectations marketing our house professionally , providing support and guidance throughout and importantly successfully. Great friendly team. Recommend highly!

Tony · 11 August 2026

★★★★★ 1/5

Trustpilot

No human element here...

Saw a property to rent that looks ideal so clicked online to arrange a viewing. Took about 30 minutes to complete their registration as I had to open an Experian account to get my credit score - among other things! This was the first agency I had tried so assumed this was standard these days - it's not. The property I want to view does not allow children so while I currently have a 'child' as she is 17, she will be 18 in a couple of weeks - so by the time we move. Rang to get advice on how to complete the form and got an automated message redirecting me to fill in the online form! No space on the form to clarify any individual circumstances. Completed form and didn't hear back by weekend when I was hoping to view property. Sent email but understand it can take a day or 2 for a reply so found a customer services number - phoned hours before they shut and got automated message that operators were all busy and I could choose to hold. I held and just a minute later got a message that my call could not be taken and to call another time -no option to continue holding. The property I'm interested in was reduced in January and I thought initially this was due to lack of interest or something not obvious from the advertisement. I'm now inclined to believe it is due to noone being given the chance to view it! This is ridiculous. I have jumped through hoops to try and get a viewing, I am a reliable and honest tenant and have been in my existing rental nearly 7 years. I won't be renting through Bradleys now even if they do get back to me as I don't feel they are serving tenants or their landlords with this overly restrictive gatekeeping and do not trust that they would deal with any tenancy issues adequately in the future.

Juliet · 16 February 2025

★★★★★ 5/5

Google

Excellent service and support from our initial enquiry to successfully finding our future home. The Manager, Tariq and his team, constantly kept us up to date with developments throughout the whole process. Would have no hesitation in recommending Bradley’s in Bovey Tracey to any future home seekers or sellers. Many thanks.

Falcon4484 · 16 April 2024

★★★★★ 5/5

Google

"I recently made a house purchase through Bradley's Bovey Tracey Branch. Toby and his team have been so friendly, transparent, professional, helpful and informative. They provided me with the most up to date Covid information, relevant checks and guidance for my viewings, ensuring that all of us were safe, well informed, and secure in what we could do. It is great to have found such appropriately professional, open, honest and friendly dealings with Toby and his team - I have received transparency, help and brilliantly quick and engaged correspondence. I would definitely recommend Toby and all of his team at the office, they have been great and refreshingly with wholesome business values - Thank you :-)"

Linda · 16 April 2021

★★★★★ 5/5

Google

Really good experience selling my flat with Bradleys. The comunication was clear and the process made easy. When my initial buyer pulled out unexpectedly, they were able to remarket and find another buyer very efficiently. Many thanks to the team!

David · 16 March 2026

★★★★★ 5/5

Google

Bradley’s at Bovey Tracey have managed my property for 5 years and have always been friendly and approachable. Nothing is ever too much trouble and any issues are always dealt with promptly and efficiently. I have just recently sold my property through them and the whole team have advised and supported me from start to finish making the whole process easy and stress free . I can’t thank them enough for all the support and help they have given me .

Kim · 16 April 2023

★★★★★ 5/5

Google

Right from the start when we first marketed my aunt’s house, Stuart was always positive and realistic about the likelihood of sale and always responded quickly to emails and messages. This was especially helpful as we lived some 200 miles away so knowing someone was effectively dealing with matters as they arose was a great comfort. It has been a pleasure to have worked with him on what proved to be a smooth, efficient and speedy sale.

J · 16 April 2021

★★★★★ 1/5

Trustpilot

Very poor customer service.

I would have given a rating of zero if possible, but 1 star is way above what this company deserves. We used them as a letting agent for several years and our experience was of very poor customer service, usually just telling us what they thought we wanted to hear, when in reality they were not accurately reporting the condition of the property. The tenants were dirty and lazy, but none of this was reported in the periodic checks carried out by Bradley's. Even when there were problems with the state of the property, these were played down or even not reported to us. It took a visit in person by myself to see the poor condition and damage to our property, by which time eviction proceedings were under way. When the tenants eventually left, the check out report was carried out and not even dated, so there was no accurate proof of the condition of the property on this date. When asked about this, the staff became very defensive. This impacted on us, as the considerable damage and neglect to the property could not be fully claimed for, leaving us out of pocket. When trying to submit a claim to retain the deposit, Bradley's were of no help whatsoever, leaving us to do it all. Think very carefully before you use this company as a letting agent.

Paul · 12 December 2024

★★★★★ 5/5

Google

We bought a house via Bradley’s in Bovey and they were absolutely fantastic. The service they provided was infinitely better than that provided by the Estate Agents who sold our home. They kept us informed every step of the way and we found them to be honest, helpful and friendly. Jodi and Dan in particular went the extra mile to ensure our house move was as stress free as possible

Liza · 16 April 2025

★★★★★ 5/5

Google

Professional, informed and friendly service. We were in no doubt from early on that Bradleys were the right estate agents for us. Their customer-focussed approach put us at ease from the outset. No hard-sell, just a well undertaken service to sell our home. The staff were very friendly and kept us well informed of progress at all stages. We would thoroughly recommend them to anyone intending to sell their home.

Mark · 16 April 2025

★★★★★ 1/5

Google

1* Outcome = Lots of promises and nothing reasonable delivered. 1.5* Service = Customer service only really matters when things aren't going well. No meaningful attempt to find a reasonable outcome with refusal to discuss sensible compromises.

Tobias · 16 April 2025

★★★★★ 5/5

Google

Just exchanged contracts on our purchase. Huge thanks to Jodi and the rest of the team at Bradleys who were friendly, professional, helpful and informative

Shaun · 16 April 2023

★★★★★ 5/5

Google

Bradleys were really helpful and friendly throughout our process of searching for a property. They really came into their own when we were actually purchasing the house, keeping us as updated as possible with the progress and walking us through the whole process. Jodi, in particular was fantastic to work with and I could not recommend any higher. Thank you.

Richard · 10 June 2025

★★★★★ 1/5

Trustpilot

Not impressed.

Not impressed. Tried to rent via rightmove so called them. The phone number is just an automated system that directs you to their website and therefore useless. Went to their website: you can't even request more information without entering loads of personal details into this. As part of this Bradleys require you to send through an Experian credit check and you can't progress without it, this means you have to create an account with Experian too or other credit check agency... and accept all their terms and conditions... Still, I ploughed on, completed a credit check and then go no response at all! Utter waste of my time. Went back through right move to contact them, i.e. seemingly the only way to message them. Got a response telling me to go to their website and fill in all my details again! Responsed to the email informing them that I had already done so and guess what? The email system is no-reply. Shameful, hence this review. I can only speak from personal experience, maybe they are great if you are a landlord or selling property but as soon to be both, I will not consider them for either purpose if this is how their tenants are treated.

Alastair · 28 July 2024

★★★★★ 1/5

Trustpilot

We are looking for a new home to rent

We are looking for a new home to rent, we were advised to try Bradleys Having contacted and registered with many estate agents in the south west of England we found all of them to be easy and straightforward to register with, but Oh My God when you get to Bradleys, you should dump them immediately. After a few minutes in to the registration form the information they require becomes beyond belief, they even want to know how much savings you have. That’s totally obnoxious and none of their business. We can understand that they require certain information but not this just to register for information on lettings (no other letting agency requests to have your private and personal information just to register or even getting info on properties to let in their portfolio ). BRADLEYS you are too big for your boots. And by the way you have the worst web site to navigate in the market. Pay someone to help or get a grown up to help you.

Douglas · 26 July 2024

★★★★★ 1/5

Trustpilot

Don’t sign anything without getting advice

I would advise anyone to steer clear of Bradleys if you expect any level of service or communication. We have been on the market with them for 18 months with only a handful of viewings. I haven’t heard a word from them since April, The For Sale board blew down in February. I reported this but no one has ever been around to put it back up. I have now decided to remove our property from their marketing and have now been told they expect me to pay them £600. I presume part of their strategy is that even if they don’t manage a sale then at least will get £600. This seems a very risk free and lazy way of making money for what is supposed to be a Company working for their customers. I have checked with 4 other Agents out there and none of them operate this way. Do your research and don’t sign anything without checking elsewhere first.

Graham · 13 July 2024