Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Stratton Oak Estates from start to finish. The entire experience was professional, efficient, and genuinely supportive.
Ben was absolutely amazing - his communication was clear and consistent throughout the whole process, making everything feel smooth and stress-free. The photos and marketing of our home were outstanding and really showcased the property at its best.
We also really appreciated how accessible the team was. Whenever we needed anything or had questions, someone was always available to help. A big thank you as well to George and Shannon for their support along the way.
Thanks to the whole team, our home was successfully sold, and we couldn’t be happier with the service we received. Highly recommend!
Lou · 10 April 2026
Agent replied · 17 April 2026
Hello Lou, really glad you found the whole experience so stress free and enjoyable, just how moving home should be.
We are all very grateful to have worked with you both and appreciate you taking the time to pass on your thoughts, we wish you all the very best in your new home.
Kind regards,
George.
★★★★★ 5/5
GoogleFantastic agency! I used Stratton Oak to sell my home after two really poor experiences with other agencies. Ben was brilliant throughout; speedy and honest with communication, advertised my home beautifully, got it sold in a week with no compromises on selling price, and helped push everything along with the solicitors when I decided to make everything more complicated by accelerating my onward house hunt. I wish I had found them when I first decided to sell and wouldn't hesitate to recommend them to anyone looking to sell their home!
Sophie · 20 March 2026
Agent replied · 17 April 2026
Thank you Sophie, Its great to receive such wonderful feedback, and very pleased that we have successfully helped you move on. Appreciate you taking the time to leave us a review and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleMy experience with Stratton Oak Estates is nothing short of amazing. The staff followed up with all the minor details all the way and I was kept updated of all the steps. Stratton Oak Estates made my journey as a first time buyer smooth and straightforward. They are most efficient and effective in their service delivery and it was a pleasure working with them. They stood in the gap between me, the vendor and the solicitors to ensure that all parties are always on thesame page, thus ensuring a speedy execution of the purchase. As a first time buyer, i was told that acquiring a property could be stressful. But with Stratton Oak Estates, it was stress free and straightforward. I will do business with Stratton Oak Estates a million times again.
Special thanks to Ben and Shannon for their support throughout the process. They ensured that I was abraised with all the necessary information needed as a first time buyer to ensure speedy completion of the purchase.
Ogamba · 17 December 2025
Agent replied · 17 April 2026
Thank you Ogamba, we really appreciate you taking the time to leave such a wonderful review. I'm so pleased that you felt the process was stress free and its great to hear that all the efforts the team make to look after our clients has been reciprocated like this.
It was a pleasure to work with you and it's fantastic that you can get into your new home before Christmas. We all wish you the very best and I know you will all be very happy there for a long long time.
Kind regards,
George.
★★★★★ 5/5
GoogleI originally contacted Stratton Oak Estates to just do a valuation, with intentions of going with a larger, more well known Agent.
George convinced me to give them a try, and I’m so pleased that I did!
My experience from start to finish was excellent.
Their care and attention to detail when taking photos and presenting the property set their high standard. Communication throughout was brilliant. You have an online property file which informs you of every viewing, both before and after, along with emails and phone calls. You are never left wondering on any aspect. There is also a sales progression where you can see at what point the sale is at, both for the buyer and seller.
Should you have to call them, they respond back to you asap if they are not available to answer straight away.
My main contact was with Ben, who made me feel like I was his only client, and nothing was too much trouble.
A buyer was found in less than a month, despite the property being in a niche market.
I haven’t experienced such good service like this in a long time, and I can’t recommend them highly enough.
Linda · 17 December 2025
Agent replied · 17 April 2026
Hello Linda,
Thank you for taking the time to leave such a wonderful review! Its great to hear that you found working with us such a fantastic experience.
The team here love what we do and work meticulously to try and deliver a seamless process in hope this is exactly how our clients feel, so it's amazing to hear this in your feedback.
It was a pleasure to work with you and thank you for choosing Stratton Oak, we wish you all the best with the future.
Kind regards,
George.
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️, Outstanding Service from Stratton Oak Estates
Stratton Oak Estates are, without a doubt, top-tier estate agents. They strike the perfect balance between professionalism and a personal touch.
It was an absolutely amazing experience, such a great team of people!
I was fortunate to have Shannon as my main point of contact. She truly went above and beyond throughout my entire tenancy. From day one, I felt fully supported, and I can’t thank her enough. No matter the situation, Shannon was always there to find a solution, always with a smile that put me at ease.
Communication was outstanding, clear, timely, and always friendly. I also want to thank George, who was incredibly helpful as well. Thank you both so much!
Any issues I had, whether with the property or things like utility bills, were dealt with promptly and efficiently. Nothing ever felt like too much trouble.
I wouldn’t hesitate to recommend Stratton Oak Estates to anyone looking for a reliable, responsive, and genuinely caring agency. Their dedication truly sets them apart.
Dana · 17 October 2025
Agent replied · 17 April 2026
Hello Dana, thank you for such a fantastic review, its always greta to hear that the work the team put in is felt by the clients we are lucky to work with.
We wish you all the best in your new home and will be on hand to assist and any point in the future.
★★★★★ 5/5
GoogleI'm pleased to say that our estate agents, especially George and Ben, did a brilliant job selling our three flats in Bournemouth. They showed great professionalism, an excellent eye for detail, and made the whole process smooth and efficient. Highly recommended.
Tally · 17 March 2026
Agent replied · 17 April 2026
Hello Tally, thank you, the whole team have really enjoyed working with you and i'm pleased that all 3 sales have now completed. I appreciate you taking the time to leave us such a lovely review and wish you all the best moving forward.
Kind regards,
George.
★★★★★ 5/5
GoogleThis was a fantastic experience from start to finish. Shannon showed us the property and then both she and George took us through the offer and acceptance process and everything was smooth and easy. The best experience we have had with an agent to-date.....if Carlsberg made Estate Agents :-)
Jon · 17 November 2025
Agent replied · 17 April 2026
Thank you Jon, appreciate you taking the time to leave such a lovely review and really pleased that you felt the experience was so seamless. The whole team work hard to try and ensure this happens for all parties and it's great to hear that this is felt from your side. I wish you and your family all the best in your new home.
★★★★★ 5/5
GoogleThey are the unicorns of the estate agent world, a very rare breed!! George and Shannon went above and beyond when managing my rental and then selling my property. Before listing my property I met with multiple agents to decide who to use. When my mortgage company undervalued my property George provided me with market knowledge and reports to submit an appeal. I hadn’t even signed up with them at this point…. The other agents who I had met didn’t really bother to even try and help me. This was the point that I decided George was the person to use as he cared, he helped me without even knowing he would secure the business. However his customer service mentality ensured he did. George and Shannon have always kept me informed about everything to do with my property and I haven’t ever had to chase. I will use them again without doubt and refer them to anybody who is looking for an estate agent in the local area.
Emily · 16 September 2024
Agent replied · 24 August 2024
Thank you Emily, I really appreciate you taking the time to leave us such a lovely review, the team hear are very grateful! Its wonderful to hear how pleased you were with our services over the years and it was a pleasure to have been able to work with you through that time. I wish you all the best for the future.
★★★★★ 5/5
GoogleA very massive thank you to Shanon for helping me get the apartment I really desired. Thank you for going over and above without any complaints. Thank you for not making anything too much trouble for you even when it seemed difficult.
If you're looking to get the right property managers, please make Stratton Oak Estates top of the list as you're sure to get premium customer satisfaction.
I can't thank you guys enough. P.s- Shanon is a star✨️
Lammie · 14 April 2024
Agent replied · 9 June 2024
Hello Lammie,
Thank you for taking the time to pass on your thanks to the team, i'm so pleased to hear that you're so happy with your experience with our lettings manager Shannon, she is a real asset to the team and does take real pride in getting everything over the line for her clients so its great to see how thats received.
Kind regards,
George.
★★★★★ 5/5
GoogleExemplary service from George at Stratton Oaks! From the start he kept in touch over the months after valuation whilst I was preparing my late Father’s house for sale. He has been extremely responsive, very helpful and always a pleasure to deal with. Viewings were efficiently organised with rapid feedback and the house achieved well over the asking price! I’m happy to thoroughly recommend George and his estate agency - a 5 star experience.
Caroline.holmes · 14 April 2024
Agent replied · 11 June 2024
Thank you Caroline, I am so pleased to hear that you were happy with everything form myself and the team. It was an honour to work with you and progress your late fathers sale and I appreciate you taking the time to leave us such a lovely review follow our work together. I wish you all the best with everything moving forward.
★★★★★ 5/5
GoogleI could not thank Shannon and George enough! They are lovely, professional people who do their best with their job. After a few bad and disappointing experiences with other agents we were hopeless to find a good flat until we find them! They were helpful from the beginning to the end and I am sure I can reach out to them anytime I need help. I would
totally recommend them to everyone.
H · 14 April 2024
Agent replied · 11 June 2024
Hello Kubra, thank you so much for taking the time to leave such wonderful comments, I know the rental market can be very unforgiving and I was sorry to hear of the experiences you had in the past. We are so happy to have been able to help you secure a home for you and your lovely family and look forward to being here to support you throughout your tenancy with us.
★★★★★ 5/5
GoogleThey are the unicorns of the estate agent world, a very rare breed!! George and Shannon went above and beyond when managing my rental and then selling my property. Before listing my property I met with multiple agents to decide who to use. …
Emily · 17 April 2025
Agent replied · 17 April 2026
Thank you Emily, I really appreciate you taking the time to leave us such a lovely review, the team hear are very grateful! Its wonderful to hear how pleased you were with our services over the years and it was a pleasure to have been able to work with you through that time. I wish you all the best for the future.
★★★★★ 5/5
GoogleI cannot recommend George and the rest of the team at Stratton Oak Estates highly enough, they are extremely knowledgable and helpful. From the initial meeting through, to the photography and virtual tour, to getting an offer and moving the sale to completion they were absolutely brilliant. This was our first time selling a property but they made sure we knew what would happen and kept us updated all the way. We did have a couple of unforeseen issues arise as we went through the process but George and the team talk it all in their stride and were extremely proactive in finding the right solutions. Would absolutely use them again.
Thomas · 10 June 2023
Agent replied · 11 June 2024
Thank you Thomas, pleased to see you were so pleased with everything the team did to get you to completion. There are often hidden surprises with leasehold sales but we always know how to find a way to ensure you get to completion. Wish you all the best with your new home and am sure you will be happy there for the long term.
★★★★★ 5/5
GoogleThis is a very belated review for an amazing service we had from George who sold our very beloved home.
George is very professional and has such a wonderful approach which shows when …
Steve · 17 July 2025
Agent replied · 10 September 2025
Thanks you Steve, really appreciate you taking the time to leave such a lovely review and its great to hear you were so pleased with our services, it was a real pleasure to be able to work for you in the sale of your home. I am sure you and … More
★★★★★ 5/5
GoogleBen has been incredibly helpful and responsive throughout our home buying journey. He kept us updated at every stage and made the whole process feel smooth and stress-free. Really appreciate his support and professionalism!
Johnychandra · 12 July 2025
Agent replied · 10 September 2025
Hello Johny, thank you for taking the time to leave such a lovely review, great to hear you were so pleased with the process and how well Ben looked after you throughout. Congratulations and Im sure that you and the family will be very happy in your new home!
★★★★★ 5/5
GoogleA thoroughly professional company that goes above and beyond to get your sale though. George and the team took my sale on as my flat in our building had cladding remediation issues and other estate agents were very negative and we’re not interested in getting involved. George, Louise and Shannon worked tirelessly to get my flat through to completion and kept me informed all along the way. I would highly recommend this company.
Stephen · 10 June 2023
Agent replied · 11 June 2024
Thank you Stephen, really appreciate your kind words, I know you were very frustrated with the comments from other agents so it was a real pleasure to be able to help you and take your property to completion. I wish you all the best with the new place and know you will be very happy there.
★★★★★ 5/5
GoogleOur experience with Stratton Oak was excellent. They were professional and attention to detail was far superior compared to our experience with “high street” estate agents. A special mention for Ben Leaper who kept us fully informed and always treated us and our property with respect. Would thoroughly recommend.
Ronald · 17 March 2026
Agent replied · 17 April 2026
Thank you Ronald, really appreciate you taking the time to leave us a review and pleased you were so happy with the service, I know you had some interesting experience prior to us working together. Wish you all the best, Kind regards,
George.
★★★★★ 5/5
GoogleWe recently sold our house with George at Stratton Oak, and we couldn’t be happier! George was professional, knowledgeable, and made the process smooth and stress-free. Highly recommend his excellent service!
Christian · 14 May 2025
Agent replied · 17 April 2026
Thank you Christian, its so nice to hear that you were pleased with the services we delivered in the sale of you home. Your kind words are greatly appreciated and it was a pleasure to deliver for you and your family. We wish all the very … More
★★★★★ 5/5
GoogleGeorge and his team were professional and supportive regarding the sale of an unusual property. They managed the whole process under tight time constraints and delivered the deal within one hour of the stamp duty holiday conclusion, which looked impossible at one stage. The most important customer service support for me was that George and his team always either answered the phone or called back the same day if they were out of the office. It was nice to talk to a person instead of a machine for 45 minutes!
Deborah · 10 June 2022
Agent replied · 11 June 2024
Thank you Deborah, really pleased to hear you were so happy with the teams work in securing the completion of your sale. There was some interesting points throughout the progression for sure, especially with the tight timelines. All through now though and I wish you both the best with your future endeavours.
★★★★★ 5/5
GoogleAfter trying to sell my property on and off for three years trying various estate agents, and almost being at the end of our tether, my daughter and I came across Stratton Oak. George and his team hand-held, counselled, consoled, and made the whole process as stress free as possible not only with the sale of my property but also with a very difficult probate purchase! George was always available to answer any query and he and his team were able to resolve all the problems that arose. He was extremely professional and most definitely went above and beyond to get us to the finish line! Quite simply, George is the creme de la creme!!
Christine & Lucy
Christine · 10 June 2022
Agent replied · 11 June 2024
Thank you Christine, it is very heart felt that you were so pleased with myself and the team throughout the process. I know it was a difficult one and was so please when we got you into your new home where I know you are going to be very happy for a long long time!
★★★★★ 5/5
GoogleAfter many months of frustration trying to sell my apartment, with several other agents, I was introduced to Mr George Marshall, of Stratton Oak. George came and did a very good marketing process, photography and video .My flat was in market on the 21st of February, there was a viewing on the 22nd of February, just 30 hours after it going on the market.On the 3rd of May it will be completion day just 10 weeks, and no stress! and I was very satisfied with the outcome of the price achieved. George and his team along with my solicitor Jenny Hedges of Ellis Jones, made my sale so easy, and I thank them all, brilliant service from beginning until end.
I would recommend Stratton Oak as a first-class agent to anyone, and everyone wishing to sell without stress or hassle.
thank you
Sue DELANEY
Susan · 10 June 2022
Agent replied · 11 June 2024
Thank you Sue for a lovely review, I know you had some difficult times previously and it was fantastic to be able to secure you a swift sale and start you on your way to your new home.
★★★★★ 5/5
FacebookThey are the unicorns of the estate agent world, a very rare breed!! George and Shannon went above and beyond when managing my rental and then selling my property. Before listing my property I met with multiple agents to decide who to use. When my mortgage company undervalued my property George provided me with market knowledge and reports to submit an appeal. I hadn’t even signed up with them at this point…. The other agents who I had met didn’t really bother to even try and help me. This was the point that I decided George was the person to use as he cared, he helped me without even knowing he would secure the business. However his customer service mentality ensured he did. George and Shannon have always kept me informed about everything to do with my property and I haven’t ever had to chase. I will use them again without doubt and refer them to anybody who is looking for an estate agent in the local area.
Emily · 14 August 2024
★★★★★ 5/5
GoogleIf you are looking to sell a property in the Bournemouth area, then look no further than Stratton Oak Estates to market your property.
I have recently sold a flat in Westbourne and the team from Stratton Oaks has been fantastic. George gave a valuation on our property but also gave us advice and tips to think about when considering offers.
There were lots of viewings at the flat, all conducted by themselves and their customer portal gives you up to date feedback following the viewings.
Once we accepted an offer, Louise who manages sales progression was totally on the ball and kept us updated.
Stratton Oaks arranged our EPC and even liaised with a house clearance company to remove unwanted items of furniture.
They were fabulous.
Rose · 10 June 2021
Agent replied · 11 June 2024
Thank you Rose for your lovely review, I am very pleased you were happy with the complete service we delivered and I have passed on your comments to the rest of the team, we really appreciate you kind words and wish you and your family all the best with future movements.
★★★★★ 5/5
GoogleWould 100% recommend Stratton Oak Estate Agents. We first came across Stratton Oak Estate Agents because of a property that we were very interested in purchasing. The viewing went well and we were so impressed with George and his companies’ approach to both the vendor & purchaser we decided to put our home on the market with him. Our sale was not straight forward but the service George provided was extremely professional, helpful and they were there at all times. Stratton Oak did indeed always make us feel like we were their only customer and continued communication after the process was complete. A big thank you George.PositiveResponsiveness, Quality, Professionalism
Sue · 10 June 2021
Agent replied · 11 June 2024
Thank you Sue for your wonderful review, I am very pleased that you were so happy with our service and the ethos of the team resinated with you so well. Its wonderful to hear such fantastic feedback, really appreciated, and I would like to wish you all the best with you new home.
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