Every review we hold for the Bournemouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIan was very helpful and honest. He has a good team behind him who all worked well together. I have recommended Ian and his team to my friend because of their outstanding work throughout this sell. thank you to all involved.
Debbie · 11 July 2025
Agent replied · 9 September 2025
Thank you so much for your kind words, Debbie! We're delighted to hear that Ian and the team were able to support you throughout your sale with honesty and professionalism. It's always great to know our teamwork made a difference, and we truly appreciate your recommendation. Wishing you all the best moving forward!
Kind regards,
Meyers Estate Agents Southbourne
★★★★★ 5/5
GoogleMeyers dealt recently with our purchase of a flat in Christchurch which took several months to complete. They helped throughout the whole process in a professional and friendly manner and Nicole in particular was great as she was in contact regularly with the solicitors and kept us up to date with the progress via a group WhatsApp. We would recommend Myers to anyone looking to buy or sell.
Ann · 28 May 2024
Agent replied · 25 October 2024
Thank you, Ann, for your positive feedback! Your mention of Nicole in particular has certainly made her day, and your recommendation of our business (for anyone looking to buy or sell) is greatly appreciated. Thank you again!
★★★★★ 1/5
GoogleThink twice before using Meyers estate agent. What an unprofessional team who know nothing about the procedure of the process of sale/purchase. Not to mention a female member of their team absolutely rushing you through a 1st viewing (5 mins), stating she had another viewing to attend. The lies that I endured from the team that they would get back to me was frustrating to say the least. I was forced to constantly call them for an update of my offer and even a desperate call from my own agent, who asked them to call me still didnt make any difference. I did not find an acceptable timeframe of 2 wks to wait for a final outcome of an offer I made. The confusion of their wide guide price bracket on a property and different figures of what the Vendor wanted to achieve added to my confusion and frustration. To finalise, I did not appreciate a member of their team finally calling me with further negative news, only to find the Manager secretly listening in on the conversation (without my prior permission) and suddenly butting in on the conversation to the point whereby I questioned whether we had a cross line. The Manager tried to defend his colleague when I quite rightly accused him of not handling my offer in an acceptable timeframe. The Manager called me "a difficult person to deal with". Very unprofessional of him to accuse me of this.
I guess his analogy of my being "difficult" is my constant chasing for 2 wks to get a final answer to my offer?!! I also mentioned to the Manager that I heard on good authority of a member of his team physically shouting at one of their clients. His reply was simply a short hesitation and saying "don't believe everything you hear".
This post is not for me to gain any kind of sympathy - but rather to warn anyone who might have the unfortunate negative experience as I had to endure. Keep away from Meyers estate agent at all costs.
Anna · 18 September 2025
Agent replied · 9 October 2025
Thank you for taking the time to share your feedback. We are sorry to hear that you felt disappointed with your experience.
We always aim to provide a professional and supportive service, and we regret that on this occasion we were unable to meet your expectations. In relation to your offer, the Vendor’s circumstances required more time than usual to make a decision, as they were also considering their onward purchase. Throughout this process, our team kept you updated and informed that a final response would take longer than expected.
Our Manager only became involved after you referred to our team as “incompetent”, purely because you were unhappy with the additional time we advised the Vendor would need to consider your offer. As your offer was below the amount required by the Vendor's, they understandably needed more time to assess whether it was viable for them. As agents, we have no control over how long a Vendor takes to make a decision, and we will not pressure them into reaching one prematurely in order to satisfy a lower offer.
Unfortunately, during your conversation with our Manager, you directed abusive language towards our team, including a highly offensive term that has no place in any professional setting.
Regarding the viewing length and other points raised, these were not brought to our attention prior to this review. Had they been raised at the time, we would have been happy to address them directly.
We take all feedback seriously and would like to reassure future clients that we are always happy to work with them, provided that interactions remain respectful and professional towards our staff. Abusive behaviour towards our team will not be tolerated.
★★★★★ 5/5
TrustpilotExemplary Service
I recently had the pleasure of working with Meyer's Estate Agents in finding a tenant for my flat, and I must say they exceeded my expectations. From start to finish, their team was friendly, professional, and incredibly hardworking.The first thing that stood out to me was their friendly and approachable nature. They took the time to listen to my needs and understand the kind of tenant I was looking for. Their genuine interest in finding the right match for my property was evident throughout the process.Meyer's Estate Agents displayed a high level of professionalism. They were prompt in their communication, always keeping me updated on the progress and providing valuable insights. Their attention to detail was impressive, ensuring that all necessary paperwork and legal requirements were taken care of efficiently and accurately.What truly impressed me was their dedication and hard work. They went above and beyond to market my property effectively, reaching a wide audience and attracting potential tenants. Their thorough screening process ensured that I received only the most suitable candidates. They took the time to conduct thorough background checks, ensuring the security and reliability of the prospective tenants.Overall, I am extremely satisfied with the service provided by Meyer's Estate Agents. Their friendly demeanor, professionalism, and unwavering commitment to finding the right tenant for my flat are commendable. I wholeheartedly give them a well-deserved five-star rating. If you are looking for a trustworthy and efficient estate agent, I highly recommend Meyer's Estate Agents.
Claire · 28 June 2023
Agent replied · 15 June 2024
Thank you so much for your lovely review - we are so pleased we could help you - best wishes for the future - Mark Meyer
★★★★★ 5/5
TrustpilotThis is for Carrie at Moordown Dorset
This is for Carrie at Moordown Dorset. We had a slow start but when we eventually sold our property, Carrie took full control not just with us , all the estate agents and solicitors involved to make everything happen. We can’t thank Carrie enough, for her patience and help.
Michele · 3 February 2025
Agent replied · 28 May 2026
Wow - thank you for your brilliant review of Carrie - that means so much! Mark M CEO
★★★★★ 5/5
GoogleWe couldn’t be happier with the service we received from Nicole and Chris during the sale of our property. From the moment they took on our property they’ve been absolutely brilliant. Chris, in particular, went above and beyond, even working on weekends, to make sure everything stayed on track and went according to plan. Communication has been easy, straightforward, and consistent throughout. We truly appreciate their dedication, professionalism, and personal touch, and we wouldn’t hesitate to recommend them.
Olivia · 17 August 2025
Agent replied · 9 October 2025
Dear Olivia,
Thank you for your lovely review and kind words about Nicole and Chris. We’re so pleased to hear that their hard work, dedication, and personal touch made such a positive difference to your experience. Chris will be especially proud to know his extra efforts, even on weekends, helped keep everything on track, and Nicole will be delighted that her clear and consistent communication was appreciated. Providing a smooth, well-managed sale is always our goal, and it’s wonderful to know you felt supported every step of the way. Thank you again for recommending us, it’s been a pleasure working with you.
Kind regards,
Meyers Estate Agents
★★★★★ 5/5
GoogleAbsolutley excellent Estate agents all the staff were amazing especially Daryl.
Amanda · 17 February 2026
Agent replied · 17 April 2026
Hi Amanda,
Thank you so much for your 5-star review. We really appreciate you taking the time to share your feedback. It’s great to hear that you found the whole team amazing, and Daryl will be especially pleased to see your kind mention of him.
Thanks again for choosing Meyers, it means a lot to us.
Best wishes,
Meyers Southbourne
★★★★★ 5/5
GoogleMeyers have been fantastic all the way through the process. They have been very communicative, and keeping everyone in the loop using a WhatsApp group worked really well. I found all the members of staff I spoke to were polite, friendly and helpful, and they made a difficult sale and purchase much smoother than it could have been!
Stephanie · 17 February 2026
Agent replied · 17 April 2026
Hi Stephanie,
Thank you for taking the time to leave such a kind review. We’re thrilled to … More
★★★★★ 5/5
GoogleI can’t recommend Meyers enough. Ian sold our property for a great price in a tricky market and also found us our new home for the right price and in the exact location we were after. This all happened within 2 days of each other. His advice throughout was spot on.
After that, Nicole and Christopher did an exceptional job with communicating with me and moving things along quickly with lots of chasing.
From beginning through to completion, everything my went very smoothly and stress-free.
Needless to say, we are very happy in our new home and have already started on the renovations!
Nina · 11 July 2025
Agent replied · 9 September 2025
Dear Nina,
Thank you so much for such a lovely and detailed review, it really means a lot to us! We’re absolutely thrilled to hear that Ian was able to secure both the sale of your home and find your perfect new one, and all within two days! That kind of turnaround is never easy, especially in a challenging market, so we’re really pleased his advice and knowledge helped everything fall into place so quickly and smoothly. It’s also fantastic to hear that Nicole and Christopher kept things moving and made the rest of the journey as stress-free as possible.
Communication is something we always prioritise, and it's great to know that the updates and chasing helped things progress quickly for you. We’re so glad to hear you’re happy in your new home and already diving into the renovations, how exciting! Thank you again for trusting us with such an important step, and for your kind recommendation. It was a pleasure working with you.
Wishing you all the best as you settle in and make it your own,
The Team at Meyers Estate Agents, Southbourne
★★★★★ 5/5
GoogleI have been so impressed with Meyers Southbourne/Christchurch. Their communication has been absolutely brilliant. The WhatsApp group set up is so handy as you will always get a quick reply from an agent and it’s so easy to get in touch. The Sales Progression Team were extremely helpful in negotiating an issue with the sellers for me and they kept me constantly up to date with my purchase, but also my sale (which was actually with a different agency and who we weren’t getting any information from!!) The agents are friendly and professional and they are very knowledgeable, so their advice is always helpful and trustworthy.
I can’t recommend them enough and am very grateful for all their hard work in helping me to secure my new house!
Sarah · 11 July 2025
Agent replied · 9 September 2025
Thank you so much, Sarah, for taking the time to leave such a thoughtful and detailed review, it genuinely means so much to us all here at Meyers Southbourne.
We’re absolutely delighted to hear how impressed you’ve been with our service, especially when it comes to communication. The WhatsApp group is something we’ve introduced to make things as seamless and responsive as possible for our clients, so it’s fantastic to know you found it so useful and reassuring throughout your move.
It’s also great to hear that our Sales Progression Team could step in and help resolve the issue with the sellers, and that we were able to keep you updated not just with your purchase but also with your sale, especially when it involved another agency. We know how stressful that can be, and it’s exactly in those moments that strong communication and proactive support are so important.
Your kind words about the team being friendly, professional, and knowledgeable really sum up what we strive for every day. To hear that you found our advice helpful and trustworthy is incredibly rewarding.
We're so grateful for your recommendation, reviews like yours play such a vital role in helping future buyers feel confident and supported throughout their own journey. Thank you again for your trust, and we hope you're settling into your new home wonderfully!
Warmest regards,
The Meyers Estate Agents Southbourne Team
★★★★★ 1/5
GoogleRESPONSE TO REPLY FROM MEYERS:
I appreciate you taking the time to write out a reply. However, it would have been much better if it was based on FACTUAL and TRUE events rather than ficticious lies!
No idea where you read that I specified that mould was previously not an issue at the property we were staying at! I cannot comment on the state of a property prior to my stay there and thus, you can make up anything relating to it! Moreover, after we reported the issue promptly, NO ONE advised us anything. Rather, I myself had been using household cleaners, bleach and other sprays to get rid of mold in accessible areas. The walls above the small shower cubicle could NOT be accessed by us, which is why we asked for Meyers to get someone in to fix the issue, which was NEVER done! As my review clearly states, we DID IN FACT make every effort to properly ventilate the area, including showering with ALL DOORS AND WINDOWS open and yet, because of the extractor fan being of poor quality and not being replaced by Meyers even after request, the problem worsened!
As for the payment of 400.50 which was asked to be taken out of the deposit MYSELF was due to the misleading email having been received by Meyers stating NO BALANCE WAS OWING (pictures attached as proof in original review). Kindly refrain from insinuating things that simply aren't true in hopes of making the company look "good".
I'd be more than happy to publicly share more proof of how the negligence on Meyers' part led to NHS documentation of health issues arising during our short stay at the let in Christchurch and had they taken efficient steps in resolving the reported issues, all such matters could have been prevented!
In terms of your insinuation yet again of "accommodating" us to move on a Sunday - in fact, we accommodated Meyers and moved on the Sunday when Meyers simply wasn't efficient enough to resolve all the necessary steps needed for the tenancy to begin on Sat as requested!
Irony is if Meyers had just acted in our best interest and provided us with the service they claim to offer their clients, we would be living right now in the property we wanted to let from the start; rather than Meyers trying to reduce the price of that property now in hopes of finding a tenant in today's market.
Abeer · 18 December 2024
★★★★★ 2/5
TrustpilotDisappointing
Our experience with Meyers Estate Agents has been disappointing. There has been a lack of consistency and clear communication between their agents, leaving us feeling out of the loop. It didn’t seem like they followed up on key matters, which was frustrating and unprofessional.
Chris · 13 January 2025
Agent replied · 15 June 2024
Hi Chris - That's a shame and we are genuinely surprised and sorry to hear you feel this. Our agents are unified and sincere inside their network and each one of them works with a strict process which sets them apart from the rest. There are occasions when one agent can act separate from the group and create a poor reflection of the value based and passionate and well connected group of agents at Meyers and for that we apologise but we are learning how to move away from the occasional issue by focusing on standards and values all the time- refining our team. Our team are committing to unity and training which is vital for all of our excellent agents across the Meyers network to continue show how to be the very best in any location, so that there is no lack of consistency or connection for you. Thank you for your words - they are vital to our mission to be the best agent in your area - but at times - we have to learn what's wrong to truly move forward - please let me know in confidence what office this alludes to as I have not heard of these issues before, and you leave no office or surname for me to look into- I'm on mark@meyersestates.com and would be glad to hear about your issue in more detail. Best of luck for the future and thank you for taking the time to send us this excellent feedback. Mark
★★★★★ 5/5
GoogleAs first time buyers we weren't sure how easy the process of buying a house was going to be, but the team at Meyers were excellent.
Ian, Nicole and actually everyone we spoke to throughout the process were incredibly helpful and made things as easy as they could at every stage - even chasing the solicitors when things weren't moving as fast as they could have or should have.
We were supported and guided throughout - highly recommend.
Jrjm201 · 3 April 2026
★★★★★ 5/5
FacebookWhen I had almost given up ever selling my property, I stumbled across Meyers and the lovely Bex from Meyers Poundbury who wrapped me up in her enthusiasm and professionalism and assured me she would find me a buyer, all I had to do was trust her and let her do it. That is exactly what she did. All viewing professionally undertaken, feedback after every viewing, endless support and tireless work behind the scenes following up with potential buyers and not wasting our time with viewings which would not generate an offer. I would highly recommend Bex and the team at Meyers Poundbury
Sage · 11 September 2024
★★★★★ 5/5
GoogleI had a very long and drawn out sale due to solicitors picking up many points that needed correcting. The whole team at Mayers made the whole journey so much easier, their communication with us, the purchasers and the solicitors keeping everyone informed was second to none. Will definitely use again.
Matt · 28 May 2024
Agent replied · 25 October 2024
Hi Matt, thank you so much for sharing your experience! We are so pleased we were able to make the process of selling your home that much easier and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI have been a tenant with Meyers for over a year now & from the start have been really impressed by the way they operate, their ethos & service! Customer experience & happiness is clearly important to them & they go all out to ensure …
Amy-Elle · 17 February 2026
Agent replied · 17 April 2026
Hi Amy-Elle,
Thank you so much for taking the time to leave such a detailed and thoughtful … More
★★★★★ 5/5
GoogleI would sell with Meyers again, they were outstanding. Fraser in particularly worked so hard to find a buyer for our flat then when they pulled out had secured another by the next day. After having the property on the market with another agent for 6 months prior. Throughout the whole process the team were transparent, helpful and genuinely nice people.
Sarah · 2 October 2025
Agent replied · 9 October 2025
Dear Sarah,
Thank you so much for your 5-star review. We’re delighted to hear you would choose to sell with Meyers again and that you found our service outstanding. Fraser will be especially pleased with your comments, his hard work in quickly securing another buyer after the first one pulled out truly shows his incredible dedication.
It’s also wonderful to know that, after having your flat on the market with another agent for six months, our team’s transparent communication, helpful approach, and genuine care made such a difference to your experience.
We really appreciate your kind words and are so pleased we could help you achieve a successful sale.
Kind regards,
Meyers Southbourne
★★★★★ 5/5
TrustpilotIf there was a sixth star I would have…
If there was a sixth star I would have chosen it too. Brad was selling my house in Marnhull and did a wonderful job. At every point he went far beyond the call of duty even ensuring my removal day went smoothly as I was away. Since the sale he’s even liaised between me and the buyer over mail that was accidentally delivered. I would have no hesitation in recommending Brad to anyone as a professional and more importantly straightforward and honest estate agent and indeed person.
Peter · 7 October 2021
Agent replied · 15 June 2024
Thank you Peter for your great review! Its really pleasing to hear that Brad went above and beyond expectations to assist you with your house sale. Good luck in your new home. Meyers HQ.
★★★★★ 5/5
TrustpilotPositive
Positive: Professionalism, Quality, Responsiveness, ValueBy the time we had found Meyers we had totally lost all faith in Estate agents. We had tried several local to us (some big names in Dorset) and we were continually let down by poor candidate checks, disorganised viewings, poor advertising and that we were certainly not receiving the service promised.We were told to try Meyers by two friends and they did not disappoint! They had to deal with the fact we were very untrusting and disillusioned by our previous experiences with three other agents. Alex and his team were fantastic and kept us up to date every step of the way. Nothing was too much for them and they found serious buyers who were not going to mess us around again.I have absolutely nothing but praise and gratitude for Meyers and would highly recommend them to anyone wishing to sell/buy. They will not let you down!
Claudia · 29 September 2021
Agent replied · 15 June 2024
Thank you Claudia. Thank you for your kind comments about our Poole team and for putting your trust into us! Enjoy your new home. Meyers HQ.
★★★★★ 4/5
TrustpilotThank you Brad :)
It was a difficult purchase as paperwork from the other parties took ages to come back which delayed things massively - unfortunately out of mine and the estate agents control. Brad was great at chasing things and getting back to me promptly with an update. He also went the extra mile and made it possible for my Nan to visit the flat before she past. Once completed he dropped to keys directly to me to save me the journey to the office. Fab and friendly service
Georgina · 7 July 2021
Agent replied · 15 June 2024
Thank you John for your amazing review for the Shaftsbury Office! We will make sure that Brad is thanked personally for all his hard work. Meyers HQ.
★★★★★ 5/5
TrustpilotJon Williams, the true professional.
Jon Williams was the true professional and nothing was too much for him in helping us sell our house in such a short time. He answered all our questions and was very prompt in returning our calls. Jon gave us very good advice on how to show the house. We will be eternally grateful to him for what could have been a very stressful time, instead we had faith in what needed to be carried out for a successful sale.Meyers Estate Agency have Agents and staff that are very polite and extremely helpful. I recommend this firm wholeheartedly.
ENOLA · 1 July 2021
Agent replied · 15 June 2024
Thank you Enola for your review. We are so grateful for your kind review and pleased that you were in the safe hands of Jon. We will make sure that Jon is given the gratitude he deserves for his hard work. Meyers HQ.
★★★★★ 5/5
TrustpilotSuzie was simply outstanding from the…
Suzie was simply outstanding from the start of the process. My wife had engaged lots of the 'old breed' of estate agents, and to be honest they were boring, expensive and it seemed as if we were doing them a favour. She found Suzie who was the complete opposite; full of energy and passion from the start. We engaged the services of Suzie and she never let us down. Great photos, superb pitches on the usual selling sites. However, it was her immediate video on social media that found our buyers. Selling our home was not just about finances, we wanted to make sure the new owners were nice and would fit into village life. Not only did she out perform our financial expectations, the new owners are lovely.
SC · 25 June 2021
Agent replied · 15 June 2024
Thank you for your review. Its lovely to hear that Susie did such a wonderful job in selling your house and delightful to hear that you were happy with the services that we offer at Meyers, we will make sure that Susie is given the gratitude she deserves. Wishing you all the best in the future. Mark, Claire and the team at HQ.
★★★★★ 5/5
TrustpilotIf I could give 6* I would..
My partner Megan and I have nothing but praise for Meyers. Having had an awful experience with another local estate agent, you could say we were a bit apprehensive with having to start viewings again. Thankfully we were the lucky ones out of 11 other families who viewed this particular house and as of the 29th March we have now moved in. Our particular lettings agent Amy was great throughout, whatever we needed we had an answer or it was sorted quickly for us, which in today's climate helps take the stress out of sorting out contracts, payments and general go between from us and the landlord. To top off a great process, we have received a new home card from Amy and a bottle of prosecco which is a great little touch! Both Megan and I would like to thank Amy and the rest of the team for a good experience and we will be definitely looking to use Meyers in the future.
Liam · 30 March 2021
Agent replied · 15 June 2024
Thank you for your kind words Liam. We hope the celebratory bottle was enjoyed once you moved in. Pleased to have been of help to you both.
★★★★★ 5/5
TrustpilotThe rental market is bonkers in Dorset…
The rental market is bonkers in Dorset but that's where we wanted to be, Weymouth in particular.Having spoken to many estate agencies, Meyers in Poundbury and Amy, in particular, stood out from the rest. Our details and property desires were professionally gathered and as soon as a suitable property came up Amy had us in. We were trying to manage this from London so relied on friends in the area to view properties on our behalf. Nothing was too much to ask and Amy and the team have facilitated our move, negotiated with the owners and seen us right to the door on moving day! Well done Meyers and thanks Amy for being such a great professional.
Rose · 9 March 2021
Agent replied · 24 August 2024
Thank you for a wonderful review Rose. We know it was not an easy time and so pleased Amy guided you through the process to a happy outcome.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
