Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Chris · 24 February 2022
Agent replied · 27 October 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
★★★★★ 1/5
Trustpilotabsolutely awful company
absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!
Anita · 21 June 2018
Agent replied · 27 October 2024
Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotExcellent team and first class service
Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them
Henry · 26 July 2022
Agent replied · 27 October 2024
Thank you, Henry - we appreciate your lovely review.
★★★★★ 5/5
TrustpilotDan Fox, Islington branch
Dan Fox at the Islington branch was extremely responsive and very supportive through a difficult transaction. I always felt he had our backs.
Daniel · 27 April 2021
Agent replied · 27 October 2024
Hi Daniel, really appreciate the feedback - thank you!Regards,Dan
★★★★★ 5/5
TrustpilotA top class service I highly recommend
A top class service I highly recommend. Alfie & Sascha
Alfie · 31 January 2023
Agent replied · 27 October 2024
Thank you, Alfie & Sascha - we really appreciate your review!
★★★★★ 1/5
TrustpilotLiars
The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.
Olivia · 19 June 2020
Agent replied · 27 October 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.
★★★★★ 5/5
TrustpilotVery professional Estate agents…
Very professional Estate agents providing good advice on selling and buying our propertyMillie provided outstanding communication keeping in touch throughout our selling processhighly recommended
Andy · 26 December 2020
Agent replied · 27 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotNot a straight forward property or sale . . .
Due to circumstances not a straight forward property or sale - but the team were knowledgeable, enthusiastic and kept me in the picture at all times. Great.
Dai · 8 January 2020
Agent replied · 27 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
★★★★★ 5/5
TrustpilotTenant change over
Sandy, and his team at the Kingsland Road branch, handled the change over between tenants in a very professional and sensitive manner.
Customer · 11 May 2021
Agent replied · 27 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help.Regards,Sandy
★★★★★ 5/5
TrustpilotEfficient, Friendly and helpful.
Kelly in the Kingsland Road office (London) is always efficient, organised and friendly. feels like genuine teamwork.
Tony · 8 March 2022
Agent replied · 27 October 2024
Dear Tony, Thank you for the lovely review, it’s a pleasure working with you. Kind regards,Kelly
★★★★★ 5/5
TrustpilotI found the whole team very attentive…
I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing
Mrs · 22 September 2023
★★★★★ 5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
NN · 16 March 2024
★★★★★ 5/5
TrustpilotExcellent and professional…
Excellent and professional support/service from Mr Dan Martin.
Kbc · 26 February 2023
Agent replied · 27 October 2024
Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan
★★★★★ 5/5
TrustpilotGreat service and decent pricing
Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.
Sarah · 8 June 2021
Agent replied · 27 October 2024
Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotIt was an absolute delight working with…
It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.
MD · 24 December 2020
Agent replied · 27 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotSeamless Contract renewal
Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly
Catherine · 16 March 2021
Agent replied · 27 October 2024
Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 4/5
TrustpilotSound advice in marketing the house…
Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.
Stuart · 18 February 2024
★★★★★ 1/5
TrustpilotRude staff
Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !
David · 23 January 2019
Agent replied · 27 October 2024
Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 5/5
TrustpilotFantastic!
Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.
Sarah · 22 February 2022
Agent replied · 27 October 2024
Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team
★★★★★ 5/5
TrustpilotSale of family home.
Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.
Peter · 18 September 2020
Agent replied · 27 October 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotSuccessful home purchase
Good experience with the team. Helped find the right home and then helped manage the lengthy London exchange and completion process.
London · 26 January 2021
Agent replied · 27 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 1/5
TrustpilotCleaning after all
As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.
Giorgi · 18 September 2023
★★★★★ 2/5
TrustpilotBut experience !!!!
But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻
Adeli · 28 July 2023
★★★★★ 5/5
TrustpilotExcellent service from Aziz Shah
Excellent service from Aziz Shah, he was extremely attentive and helpful.
Isabel · 11 August 2022
Agent replied · 27 October 2024
Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz
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