Trusted Agent profile · Bournemouth, Christchurch and Poole

Marques Lettings Bournemouth, Christchurch and Poole reviews

4.0

★★★★★ Great

702 reviews across 1 platform

74 Seagrim Road, Bournemouth, BH8 0BD, Bournemouth, Christchurch and Poole, BH8 0BD

Marques Lettings's office in Bournemouth, Christchurch and Poole, at 74 Seagrim Road, is rated 4.0 out of 5 across 702 reviews on 1 platform.

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702

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Reviews

Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service by Sholto with…

Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.

Chris · 24 February 2022

Agent replied · 27 October 2024

It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto

1/5

Trustpilot

absolutely awful company

absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!

Anita · 21 June 2018

Agent replied · 27 October 2024

Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.

5/5

Trustpilot

Excellent team and first class service

Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them

Henry · 26 July 2022

Agent replied · 27 October 2024

Thank you, Henry - we appreciate your lovely review.

5/5

Trustpilot

Dan Fox, Islington branch

Dan Fox at the Islington branch was extremely responsive and very supportive through a difficult transaction. I always felt he had our backs.

Daniel · 27 April 2021

Agent replied · 27 October 2024

Hi Daniel, really appreciate the feedback - thank you!Regards,Dan

5/5

Trustpilot

A top class service I highly recommend

A top class service I highly recommend. Alfie & Sascha

Alfie · 31 January 2023

Agent replied · 27 October 2024

Thank you, Alfie & Sascha - we really appreciate your review!

1/5

Trustpilot

Liars

The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.

Olivia · 19 June 2020

Agent replied · 27 October 2024

We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.

5/5

Trustpilot

Very professional Estate agents…

Very professional Estate agents providing good advice on selling and buying our propertyMillie provided outstanding communication keeping in touch throughout our selling processhighly recommended

Andy · 26 December 2020

Agent replied · 27 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Trustpilot

Not a straight forward property or sale . . .

Due to circumstances not a straight forward property or sale - but the team were knowledgeable, enthusiastic and kept me in the picture at all times. Great.

Dai · 8 January 2020

Agent replied · 27 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Trustpilot

Tenant change over

Sandy, and his team at the Kingsland Road branch, handled the change over between tenants in a very professional and sensitive manner.

Customer · 11 May 2021

Agent replied · 27 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help.Regards,Sandy

5/5

Trustpilot

Efficient, Friendly and helpful.

Kelly in the Kingsland Road office (London) is always efficient, organised and friendly. feels like genuine teamwork.

Tony · 8 March 2022

Agent replied · 27 October 2024

Dear Tony, Thank you for the lovely review, it’s a pleasure working with you. Kind regards,Kelly

5/5

Trustpilot

I found the whole team very attentive…

I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing

Mrs · 22 September 2023

5/5

Trustpilot

Very satisfied.

Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.

NN · 16 March 2024

5/5

Trustpilot

Excellent and professional…

Excellent and professional support/service from Mr Dan Martin.

Kbc · 26 February 2023

Agent replied · 27 October 2024

Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan

5/5

Trustpilot

Great service and decent pricing

Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.

Sarah · 8 June 2021

Agent replied · 27 October 2024

Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

It was an absolute delight working with…

It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.

MD · 24 December 2020

Agent replied · 27 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Seamless Contract renewal

Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly

Catherine · 16 March 2021

Agent replied · 27 October 2024

Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

4/5

Trustpilot

Sound advice in marketing the house…

Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.

Stuart · 18 February 2024

1/5

Trustpilot

Rude staff

Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !

David · 23 January 2019

Agent replied · 27 October 2024

Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Fantastic!

Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.

Sarah · 22 February 2022

Agent replied · 27 October 2024

Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team

5/5

Trustpilot

Sale of family home.

Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.

Peter · 18 September 2020

Agent replied · 27 October 2024

Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Successful home purchase

Good experience with the team. Helped find the right home and then helped manage the lengthy London exchange and completion process.

London · 26 January 2021

Agent replied · 27 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Cleaning after all

As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.

Giorgi · 18 September 2023

2/5

Trustpilot

But experience !!!!

But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻

Adeli · 28 July 2023

5/5

Trustpilot

Excellent service from Aziz Shah

Excellent service from Aziz Shah, he was extremely attentive and helpful.

Isabel · 11 August 2022

Agent replied · 27 October 2024

Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz

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