Trusted Agent profile · Bournemouth, Christchurch and Poole
★★★★★
701 reviews across 1 platform
74 Seagrim Road, Bournemouth, BH8 0BD, Bournemouth, Christchurch and Poole, BH8 0BD
Marques Lettings's office in Bournemouth, Christchurch and Poole, at 74 Seagrim Road, is rated 4.0 out of 5 across 701 reviews on 1 platform.
Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have been so well supported by Becky…
We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!
Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha
5/5
TrustpilotAdam and Charlie communicated so well…
Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.
5/5
TrustpilotA pleasure to deal with
Despite a challenging environment for residential sales in 2023, the Salisbury team came through for us. They remained upbeat throughout the process, gave us excellent guidance, and were always a pleasure to deal with.
5/5
TrustpilotI truly enjoy working with Sam Ing
I truly enjoy working with Sam Ing. He is always both professional and responsive.
Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam
5/5
TrustpilotGreat support and communication from Natasha
I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.
5/5
TrustpilotSophia Farwell managed our sale from…
Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.
Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia
5/5
TrustpilotExcellent professional service
Very supportive and super quick to respond to any query. Kept me calm!
Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
TrustpilotTerrible
Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.
We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.
5/5
TrustpilotChloe and Carina in the Wapping office…
Chloe and Carina in the Wapping office did a fantastic job on my sale in what were very trying circumstances.They were creative and determined and essential to finally getting the transaction over the line.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotThanks for the Jess Help
Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotLucy Banks - Cambridge
Dealing with Lucy in the Cambridge office on the purchase of a house recently was an absolute pleasure. She managed the process excellently and was a joy to deal with.
5/5
TrustpilotOutstanding service from Daniel Omell
Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.
Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel
2/5
TrustpilotSent negative feedback re the new sale…
Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.
We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com
1/5
TrustpilotSent request for info on location…
Sent request for info on location they’re in charge of to Perth office through their website couple of weeks ago. Still waiting, thus is really poor service.
We are very sorry to hear this, could you please email the location you would like more information on and we will endeavor to provide you the details as a matter of priority. Please email: socialmedia@savills.com
5/5
TrustpilotVery helpful and trustable agent.
Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.
Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna
5/5
TrustpilotMy daughter has rented a property from them
My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
1/5
TrustpilotNice people. Ineffective service.
Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.
5/5
TrustpilotI am severely autistic
I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.
5/5
TrustpilotDelighted
We are grateful particularly to Alastair Mercer in the Guildford Office who excelled in his professional approach to, what turned out to be, a challenging and long winded sale
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotThis is a rating for Lauren Sullivan
This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.
5/5
TrustpilotThe Sales team gets 5 stars
The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars
Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
5/5
TrustpilotIv found savile's to be extremely…
Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations
5/5
TrustpilotGreat working with Mike Churchill
Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.
Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike
5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
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