Trusted Agent profile · Bournemouth, Christchurch and Poole
★★★★★
1,802 reviews across 2 platforms
73 Southbourne Grove, Bournemouth, BH6 3QU, Bournemouth, Christchurch and Poole, BH6 3QU
Connells's office in Bournemouth, Christchurch and Poole, at 73 Southbourne Grove, is rated 2.2 out of 5 across 1,802 reviews on two platforms, including 159 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Connells Southbourne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bournemouth, Christchurch and Poole.
Every review we hold for the Bournemouth, Christchurch and Poole office, from every platform, shown as written. First names only.
5/5
TrustpilotWe sold our house through Connells the…
We sold our house through Connells the haywards Heath branch, they we very helpful, we also arranged our mortgage with their mortgage advisor Nick, who was amazing, mortgage was arranged in minutes.Very happy will be using again in the future.
1/5
TrustpilotPoor communication
Been waiting for help with my remortgage for 4 months 😂 after numerous times trying to get some contact I gave up and went with barretts mortgages who were ace!
5/5
TrustpilotConnells in Headington we’re excellent…
Connells in Headington we’re excellent throughout our house sale. Very quick sale, friendly staff and efficiency throughout. Highly recommend!
1/5
TrustpilotDon't get involved with Connells
Don't get involved with Connells, Natalie Mallard, the worse Manager I ever meet, they will do everything to take off your deposit. It's a nightmare.
1/5
TrustpilotInept.
Inept.Did not check the electric meter"due to COVID".Not good enough.The electric meter is dangerous.Also did not tell me about damp .Everything says get a professional trades person to check.Clearly this company is in no way professional.Total waste of money.
1/5
TrustpilotDon't Bother to Market Properties/Respond to Requests
This company would give estate agents a bad name. They do not respond to requests for information on the properties they "market",
1/5
TrustpilotRude customer service
Rude customer service, inflexible, they'll only book an appointment the night before and will only call between the hours of 8-2. So difficult to deal with. If I were you I'd find a company that is much easier to do business with.
5/5
TrustpilotBought our first house with Connells…
Bought our first house with Connells and they were great. They booked us in at the last minute for our second viewing and even showed us around a third time when we wanted to take measurements. Would recommend. Ellie Parker
1/5
TrustpilotTime wasters
As a house buyer i would never advise anyone to sell through Connells. I have enquired about three diferent properties with three different branches. Each time there was no one available from the sales team, left my details and was never called back. Absolute waste of time.
1/5
TrustpilotVery bad agency
Very bad agency. I am surprised that people choose these agencies to sell their homes. I made an appointment to see the house, I waited an hour and nobody came. Nobody has informed me that they are not going to come
1/5
TrustpilotDon’t trust this company
Don’t trust this company. They are fraudulent.Toni Shepard and Thomas Reid unprofessional and liars. Without moral values. Stay away from them. Don’t deserve a star.
1/5
TrustpilotA company that is not trustworthy
A company that is not trustworthy, I have a problem with the recovery of the deposit, despite the fulfillment of all conditions of the contract, Connells avoids the return of the deposit unless it is necessary to visit a lawyer.Stay alert when interacting with Connells.
5/5
GoogleJames Morton at Connells Southbourne office is most professional, friendliest and most efficient person I have ever dealt with. I couldn't recommend JAMES MORTON to anyone who would like to sell or rent their properties.PositiveProfessionalism
1/5
TrustpilotConnell lettings are useless.
Connell lettings are useless.. They only care about their interests and have no regard or respect for tenants. I live in a lovely house but most of the maintenance issues are sort3d directly with my landlords . Connels Complete basket case who ignore letters and correspondence
1/5
TrustpilotUnprofessional
Unprofessional. They called me to view a house and arranged an appointment only to be told on the day and around the corner from the house that they had no record of the booking. I've since told them to remove me from their contact list
1/5
TrustpilotRude mortgage advisor birmingham branch…
Rude mortgage advisor birmingham city centre branch accused me of lying about my personal circumstances. So told them il be taking my business elsewhere, like they were bothered anyway but they won't be getting a penny from me.
1/5
TrustpilotUnprofessional service
Cancelled valuation appointment 2 hours before pre-arranged time, by email. Called to ask why the appointment had been cancelled, apparently it was the responsibility of another office to contact us, they didn't. Complete waste of time.Don't even deserve 1 star.
5/5
GoogleBrilliant service, very attentive, delivered on multiple occasions and would be happy to use again
5/5
GoogleWould recommend Connells Estate Agency. Highly professional and responsive through out the whole purchase process.
1/5
TrustpilotAbsolutely shocking
Absolutely shocking. DO NOT USE CONNELLS. Nobody can get hold of them for updates. They recommend solicitors who are without doubt the worst in the business, guessing they get a significant commission for the recommendation. Use at your peril.
1/5
Trustpilotpoor customer service as local branch…
poor customer service as local branch staff (colchester) does not even make any effort to ratify their mistake which has caused the landlord not receiving her rent for 5 months. Very inconsiderable and unprofessional, not worth for the fee that they are charging
5/5
GoogleI am so pleased with Connells especially with Michael who helped with a legal issue. I would definitely recommend. Everyone was very friendly, professional and helpful. I have had a very good experience. Aleks
1/5
TrustpilotConnells leicester branch
Connells leicester branch , avoid just west of time 🤦♂️
5/5
TrustpilotConnells Leavesden
Very pleased with our experience of Connells Leavesden. Ross & the team did a great job & kept us informed every step of the way
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells Southbourne hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bournemouth, Christchurch and Poole.
