Every review we hold for the Boston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving recently had to sell one of my investments due to the interest rate hikes, I contacted Newton Fallowell Boston. From my initial valuation to completion of the sale was nothing but simple. Chris, Elliot, Chloe and Faith kept me up to date throughout the whole process. Keep up the great work.
You will most certainly get my next house sale…
Steve
Stephen · 1 January 2024
Agent replied · 31 December 2024
Hi Steve,
Thank you so much for the kind words and thank you for trusting the team to sell your investment property! I'm really pleased to hear that you had a great experience from all of the team; we look forward to helping you again in the future!
★★★★★ 5/5
GoogleCannot recommend Newton Fallowell Boston highly enough if you are selling or buying a property.
The fantastic team helped us sell in record time and at the full price, keeping us informed of every part of the sale and dealing with everything with the utmost efficient attitudes.
We also purchased our new home via Newton Fallowell too. Special thanks to Elliot, Chloe and Teagun, along with Chris.
We totally recommend Newton Fallowell at Boston for your property needs and requirements
Martin · 30 June 2024
★★★★★ 5/5
GoogleAfter being let down by a well-known agency we turned to Newton Fallowell in Boston. They were professional and honest right from the start, and sold our house in our time scale. Special thanks are owed to Elliot, Chloe and Faith for always being there when we needed them! Thank you guys, we wish you well.
Freya · 1 January 2024
Agent replied · 31 December 2024
Hi Freya,
Thank you so much for the kind words; I'm so happy to hear that you had a positive experience from the team and that we were able to help where another agent didn't.
Thank you for choosing Newton Fallowell to sell your home and all the very best for the future :-)
★★★★★ 5/5
GoogleA refreshing way for a modern estate agent,I dealt with Chloe and what an asset to the team at Boston. A professional outfit who operate swiftly and efficiently nothing was too much trouble and Chloe and the team made what could have been a stressful process seamless. Would highly recommended ,fantastic service
Adam · 20 March 2024
Agent replied · 31 December 2024
Thanks Adam! I'm really pleased to hear that you received a fantastic service from the team in Boston! If we can help with anything in the future, don't hesitate to give us a shout :-)
★★★★★ 5/5
GoogleNewton Fallowell sold my house almost a year ago. They took the stress and hassle of selling a property off my shoulders, managing every step professionally and in a timely manner. Downsizing was one of the hardest decisions I have ever made; the team at Newton Fallowell helped me make that transition with confidence.
Heidi · 1 January 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service, Heidi! I'm really pleased to hear that we helped you to move once you'd made the difficult decision to downsize. I hope you're enjoying your new home :-)
★★★★★ 1/5
GoogleFound the two franchisees at N.F. Boston to be extremely arrogant, unprofessional and rude. Arranged a viewing with them and when the guy showed up (Mr Holland), he refused to introduce himself and then ignored me until I enquired who he was, and this was while he was trying to access the wrong property! He then continued with this attitude when we eventually accessed the correct property, being uncommunicative, uncooperative and insulting. When I phoned up to complain was told by the other franchisee (Mr Oglesbee) to "fill my boots" , when I pointed out my option of referring the matter to the Property Ombudsman, where it is now currently being dealt with. Have had my offer accepted on another property with another agent, whose approach and conduct could not have been more different from this pair. Clearly I will have nothing more to do with this outfit and warn others accordingly. BTW , saying " we apologise if you feel the service was not up to standard" is not a proper apology , and far from the full, written and unqualified apology I requested from the outset to resolve this matter. Also BTW, this is the first of many reviews I will be posting on the various websites about this pair and their outfit and, as advised by Newton Fallowell Boston themselves, I will be "filling my boots" Mr Oglesbee. Have a nice day.
Ian · 1 January 2021
Agent replied · 31 December 2024
Dear Mr Owen,
We have tried on several occasions to resolve the issue you have raised and also apologised numerous times if you feel that the service you received wasn’t up to standard.
We have asked how you would like us to resolve this matter only for you to end the phone call by hanging up.
We have also responded to all of your emails including your final 2 in which you asked us for financial compensation, something which we do not feel is correct or fair given your complaint.
As we have not been able to resolve your complaint to your satisfaction, then the only option available is for you to refer to the Property Ombusdman for them to adjudicate on the matter.
★★★★★ 5/5
GoogleReally helpful people from start to finish, the photos were really flattering of our house, and the sales teams were really helpful. From calling to suggest us houses we may be interested in , and keeping us up to date of potential buyers. Due to the quickness of the sales team telling us about a house coming onto market soon, we was able to view it before it went onto Rightmove, and we have now moved into this house, as it turned out to be our perfect home!
Couldn’t recommend enough!
Candy · 5 January 2025
Agent replied · 3 March 2025
Thank you so much for your amazing review, Candy! We're thrilled to hear that our team were able to find a buyer for your property and could help you find your perfect home and make the process as smooth as possible. It's great to know that the photos and communication helped along the way. Your recommendation means a lot to us, and we’re so happy you found the home you were looking for! If you ever need anything else, we’re here to help!
★★★★★ 5/5
GoogleKatrina Baker has been awesome with us so far and it feels like she's gone the extra mile to help us on our way, would highly recommend! Thank you
Mathew · 4 February 2025
Agent replied · 3 March 2025
Hi Mathew,
Thank you for your fantastic review! We’re so glad to hear that Katrina has been able to go the extra mile to assist you. Your recommendation means a lot to us, and we truly appreciate your kind words. If you need anything else, we’re always here to help!
★★★★★ 5/5
GoogleWe sold our house through Newton Fallowell in Boston. Could not fault the service from start to finish. Excellent marketing and communication. Lots of viewings from the moment our house went on the market and a buyer was found quickly. Recommended a fab solicitor to. Would highly recommend their services. Thank you.
Vicki · 1 January 2024
Agent replied · 31 December 2024
Thanks for taking the time to review our service, Vicki :-) We really appreciate the kind words and I'm over the moon to hear that you would recommend our services to others!
Thanks again for choosing us to sell your property and all the best for the future in your new home :-)
★★★★★ 5/5
GoogleNot the most straight forward house purchase (through no fault of NF) but Chloe was exceptional throughout the process and remained calm (when I wasn’t!!) approachable and professional. Went out of her way, not on her job description, to help alleviate some stress for me and continued to support me. Each time I’ve been in the office or rang up the staff have been pleasant and more than accommodating, and do what they’ll say they will do too! Fabulous estate agents, would recommend to anyone. Thank you.
Jessica · 20 March 2024
★★★★★ 5/5
GoogleWe had a brilliant experience with Newton Fallowell.
Despite a very rocky and stressful process due to solicitor mistakes, Newton Fallowell were on it and liased brilliant between us and our buyer making sure everyone was kept in the loop.
Would 100% recommend to anyone considering selling their house.
Alex · 22 November 2025
Agent replied · 22 November 2025
Hi Alex,
Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with Newton Fallowell. Even when the process gets challenging, our team is committed to keeping communication clear and ensuring everything stays on track, so it’s lovely to know this made a difference for you.
We truly appreciate your recommendation and wish you all the very best in your new chapter. If you ever need anything in the future, we’re always here to help!
★★★★★ 5/5
GoogleFaith is a credit to your business. Faith has gone beyond her job description and kept the chain going. Give her a fat pay rise and never lose her to another business.
Deb · 6 November 2024
Agent replied · 31 December 2024
Hi Deb,
Thank you so much for your kind words; we'll pass these on to Faith (and miss out the pay rise part haha).
But in all seriousness, we know that she has worked tirelessly on your chain over the past couple of weeks to get things over the line and we're really pleased that we got there in the end! Good luck with the move and if we can help you at any point in the future, you know where we are :-)
★★★★★ 5/5
GoogleSelling my home was so easy and I phoned the Boston office and spoken to Elliot that I wanted to sell my home and within a hour I had possible buyers they then came to look round my property and my house sold before going to the market Newton fallowell were so great to deal with and the best rate on selling around the Boston area I would always use this company and recommend to anyone as there are so many other estate agents with big promises they can’t fill but Ben and the team can certainly sell houses thankyou.
John · 1 January 2024
★★★★★ 5/5
GoogleA massive thankyou to the Newton Fallowell team and a big shoutout to Faith who made the whole process of being first time buyers run so smoothly and without any problems! Highly recommend Newton Fallowell if you are a first time buyer or looking to move house :)
Cameron · 1 January 2024
Agent replied · 31 December 2024
Hi Cameron,
Thank you for taking the time to review our service; I'm really pleased to hear that we were able to help you with the purchase of your first home!
All the best for the future and of course, if you need any help or advice, you know where we are :-)
★★★★★ 5/5
GoogleHave been renting flat from this agency for 2 years and never had any issues. Cristian was absolutely brilliant on sorting this place out for me and looking after it if I had any questions. He even used to get me a spare key after his working hours when I forgotten mine at work, for several occasions! Absolutely brilliant service from this guy and couldn’t fault the agency too. Highly recommend anyone looking to rent a house or flat to contact Cristian at Newton Fallowell. Thank you again!
Ernestas · 1 January 2024
★★★★★ 5/5
GoogleIt was such a pleasant surprise to find an Estate Agent who actually works hard to try to sell your property and earns their fee. Previous experience over the years of 8 purchase and 7 sales transactions, four of which involving Boston Estate agents, had left us singularly unimpressed with the whole profession.
I can only praise the team at the Boston office. Communication, which was at a considerable distance because we don't now live in the UK, was excellent. The house was sold very quickly, though the first buyer pulled out through no fault of ours or the estate agent - but that's the UK way of buying and selling - make it as stressful as possible, and it's high time this was changed. A new buyer was found within a week and now all is done and dusted.
I wouldn't hesitate to recommend Newton Fallowell to anyone looking to sell or buy.
Vile · 2 January 2019
Agent replied · 31 December 2024
Thank you for taking the time to review our service, your wonderful words mean an awful lot to us as a business! We're delighted that you chose us as your estate agent and so pleased that we were able to meet your expectations and (hopefully) go some way towards rebuilding your trust and faith in the industry. All the very best for the future :-)
★★★★★ 5/5
GoogleAmazing service from Chris, Elliot, Ben and the whole team at Newton Fallowell Boston. Always on the end of the phone if we needed to speak and kept us updated the whole way through the process. Would 100% recommend! Thanks from Sandra and I... :)
Gary · 1 January 2024
Agent replied · 31 December 2024
Hi Gary & Sandra,
I'm really pleased to hear that we were able to provide you with an excellent service; thank you so much for putting your trust in us to sell your home! We hope that you're all settled in to the new place - you know where we are if you need any help and advice in the future :-)
★★★★★ 5/5
GoogleAfter 40 years being away from Lincolnshire we thought it was time to come home Elliot Faith and the rest of their team made it possible with Elliott knowing what I was looking for .We put the offer in January and moved in today the fastest we have ever moved.I would like to thank the Boston branch for all their hard work they carried out in making our dreams come true .
Shane · 5 April 2024
★★★★★ 5/5
GoogleExcellent service from start to finish. Elliot and the team at Boston was very professional and explained things without talking down to us.
Will recommend to anyone.
Well done team Boston
Marie · 2 September 2024
Agent replied · 31 December 2024
Hi Marie,
Thanks so much for the kind words; I'm really pleased that we provided you with an excellent service that you would recommend.
All the best for the future in your new home :-)
Ben Oglesbee
★★★★★ 5/5
GoogleThe team at Boston are truly brilliant.
Having just sold a family bungalow I cannot fault their efforts, compassion and professionalism.
An amazing group of people who care about their clients, and have kept us up to date throughout.
Would 100% recommend ⭐️⭐️⭐️⭐️⭐️
Nicola · 1 January 2024
Agent replied · 31 December 2024
Thank you so much for such an amazing review, Nicola! Providing a service that helps our client's is at the forefront of what we do and I'm so pleased that we were able to help you with the sale of the bungalow.
Also.....thank you for the donuts ;-)
★★★★★ 5/5
GoogleI can totally recommend Newton Fallowell to assist anyone in selling their property. Ben and his team were incredibly helpful, especially as my property went on the market during lockdown regulations. Ben was always prompt with emails and replies. In such exceptional times and with a completed sale, as my house turned out to be, Newton Fallowell went above and beyond to help conclude the sale.
Joanne · 1 January 2021
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service, Jo! We really appreciate your kind words and would like to take this opportunity to thank you for choosing us as your estate agent to sell your property :-)
★★★★★ 5/5
GoogleThey have been amazing! Helped to ensure we pitched our property at the correct price point meaning we were able to complete our sale before Christmas. Well done everyone involved and many thanks once again!!!
Ian · 15 December 2025
Agent replied · 22 December 2025
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience and that we were able to help you achieve a successful sale before Christmas. It was a pleasure working with you, and we’ll be sure to pass your thanks on to everyone involved. Wishing you all the very best for the future! 🎄✨ …
★★★★★ 5/5
GoogleIt has been a great journey.
Fantastic customer care, Teigan Murfitt is best.
Siva · 20 February 2025
Agent replied · 3 March 2025
Thank you for your lovely review! We’re so happy to hear that you had a great experience, and we’re thrilled that Teigan could provide you with fantastic customer care. Your feedback means a lot to us! If you ever need anything in the future, don’t hesitate to reach out :-)
★★★★★ 5/5
GoogleCouldn’t recommend Newton Fallowell Boston enough, excellent team. Brilliant communication from start to finish, Faith was prompt to answer all of our first time buyers questions and kept us in the loop the entire time. Highly recommend!!
Georgia · 1 January 2024
Agent replied · 31 December 2024
Hi Georgia :-)
Thank you so much for your kind words, I'm really pleased that we were able to help you with the purchase of your first home. If you ever need any more help or advice, don't hesitate to give us a call :-)
Team NF
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