Trusted Agent profile Β· Boston

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Newton Fallowell Boston Lettings reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

183 reviews across 2 platforms

26 Wide Bargate, Boston, PE21 6RX

Part of Newton Fallowell, see every office.

Newton Fallowell's office in Boston, at 26 Wide Bargate, is rated 4.7 out of 5 across 183 reviews on two platforms, including 182 Google reviews rated 4.7.

Google logo

4.7 / 5

182

Reviews on Google

This office

Direct reviews logo

5.0 / 5

1

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Boston office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic and stress free experience with the team at Newton Fallowell Boston, everyone was friendly, engaging and couldn’t do enough for you. They were professional and proactive with the purchase of our new home and resolved any issues with a degree of calmness and precision. I can’t recommend this estate agency enough and I will most definitely be using them again in the future. The new home hamper I received was a lovely touch too.

James Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi James, Thank you so much for the kind words, it always means a lot to us to know that we have managed to make a client's experience stress free :-) I'm pleased you enjoyed the new home hamper and hope that you're getting settled in to the new place :-) All the best for the future! Team NF.

5/5

Google

Very helpful and efficient… made the process of selling my house as stress free as possible

Richie Β· 10 February 2026

Agent replied Β· 10 October 2026

Thank you! It was a pleasure helping you through the sale, and I’m so happy to hear the experience felt stress-free. All the best, and thanks again for trusting me!

5/5

Google

Excellent agency! We bought our house quickly and without stress. Thank you for your professionalism and support at every stage. Highly recommended.

Danils Β· 19 December 2025

Agent replied Β· 26 December 2025

Thank you for your kind review, Danils! We’re delighted to hear that your purchase was quick and stress-free, and that our professionalism and support made a difference at every stage. It was a pleasure helping you, and we really appreciate your recommendation. Wishing you every happiness in your new home! 🏑✨ …

5/5

Google

Sorry this review is long overdue I'm speaking as a buyer the Boston team are exceptional. Very friendly, knowledgeable and helpful. They also phone back when they say they will which is really important as far as I'm concerned as communication is very important during the stressful time of buying a property. Many thanks to all the team at the Boston office (I'm sure the other office's are the same)

Jez Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Jez, Thanks so much for the kind words; we really do appreciate it! Customer service is extremely important to us and I'm really pleased to hear that you have been happy with the service received from the team :-) All the very best in your new home

5/5

Google

Moving home brings with it much stress and many frustrations, our move took way longer than expected, with a conveyancing process that proved to be the worst of nightmares. Chloe was a beacon of hope for us, always providing a sense of calm in the craziness that our lives had become. I cannot thank her enough for her kindness and patience and highly recommend Newton Fallowell Boston.

Pauline Β· 1 January 2023

5/5

Google

Very helpful and supportive team, Elliot was our main contact, he's a star. Thank you, would definitely recommend. Phil & Chris.

Phil Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Phil & Chris, Thank you so much for taking the time to review our service, I'm really pleased to hear that Elliot was able to help and support you on your journey! All the very best for the future in your new home :-)

5/5

Google

Excellent service from a very professional outfit. Getting our house move to the exchange point has not been easy, but Faith has been calm and professional throughout and kept the communication channels flowing at all times, helping to solve the various issues thrown at her. She has been fantastic. I would highly recommend the whole team at the Boston office, but would especially thank Faith for her considerable help with the sale process.PositiveResponsiveness, Professionalism

Diana Β· 1 January 2022

5/5

Google

What a fantastic selling and buying service we have received, everyone we dealt with has been professional, helpful and extremely efficient, nothing was to much trouble from start to finish. We cannot recommend the whole team enough. A first class service. 😁😁😁 …

Mark Β· 27 February 2025

Agent replied Β· 3 March 2025

Thank you so much for your wonderful review! We’re thrilled to hear that you had a first-class experience with our team from start to finish. Your kind words mean a lot to us, and we’re grateful for your recommendation. If you ever need anything in the future, don’t hesitate to reach out. 😁 …

5/5

Google

Sold my house with Chloe at NF she was super helpful. Towards the end it felt like solicitors were holding things up but Chloe worked really hard to keep things moving. Chloe liaised, with solicitors and estate agent I was buying from and kept me well informed the whole way through! Thank you for your hard work will certainly be using you again if needed in the future.

Hannah Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Hannah, Firstly, thank you so much for trusting us with the sale of your home; we really do appreciate it. Thank you also for your kind words, it means a lot to us to know that you would use our services again in the future :-)

5/5

Google

I cannot thank Elliot and his colleagues enough for the service he and the team provided when we both sold and purchased using Newton Fallowell Boston. If your selling your home and you are looking for a stress free experience I recommend you use Newton Fallowell Boston

Colin Β· 20 March 2024

5/5

Google

We met with several local agents in the Boston area before ultimately deciding to go with Newton Fallowell. There were many reasons why we chose them above other agents in the end, but for us one of the most important was the fact that they seemed to have a genuine interest in the property. They did their research before visiting, gave us useful information about selling our home and discussed with us a range of marketing options, including asking prices. All without any hint of pressure or a sales pitch. Ben was a lovely guy and no question was too much or too silly. Correspondence was quick, even out of hours and everyone at the branch couldn't do more for us. Even down to their photographer Dean who went above and beyond to make sure the photos of our house were spot on. We felt confident that Newton Fallowell would be the ones to sell our home- and they did! We accepted an offer a week after it went on the market. We were fortunate to receive several offers and had sensible, realistic and professional advice from the team to help us make our decision on what buyer to go with. Throughout the sales process we were kept up to date and things went through smoothly first time. We would definitely recommend Newton Fallowell and cannot speak highly enough of the service we received from them.

Louise Β· 2 January 2020

5/5

Google

I bought a property that was being sold with Newton Fallowell and the team were all excellent from handling viewings to the sales progression. Faith was particularly good at handling the communication between me and the vendors in what could have been a tricky sale.

Ben Β· 20 March 2024

5/5

Google

We recently purchased a bungalow through newton fallowell, and I couldn’t recommend Elliot enough! He was always at the end of the phone if we had any questions, and responded quickly . Everything went smoothly. I highly recommend them! Thankyou πŸ˜ƒ …

Sammie Β· 5 May 2024

5/5

Google

Such a great organisation - never gave up on us and even engineers a pathway to a successful sale. Hearing some people say estate agents do nothing for their money have never done business with the crew in Boston. Top quality, friendly and determined to get a chain to completion.

Chris Β· 2 September 2024

Agent replied Β· 31 December 2024

Hi Chris, Thank you so much for such kind and appreciative words! We have an amazing team in Boston who work tirelessly to get you moved and it's really nice when client's recognise that, so thank you :-) All the best in the new home too! Ben

5/5

Google

Thanks Guys, You have been really helpful throughout what wasn't the easiest of sales with some of the complications that needed over coming to get this sale through. Always professional and helpful at all times. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Tim Β· 1 January 2021

Agent replied Β· 31 December 2024

Thanks Tim! We really appreciate you taking the time to review our services and are obviously over the moon we managed to get this over the line for you. All the best with the move :-)

5/5

Google

would just like to say a big thank you to all the guys at newton and fallowell from selling out house to finding our new home you was all at the end of the phone keeped us updated at all times would definitely recommend you thank you for helping something so big go so smoothly keep up the good work

Marion Β· 1 January 2024

Agent replied Β· 31 December 2024

Thanks for the kind words, Marion! I'm really pleased to hear that the service we provided was a good one :-) Thank you for trusting us to sell your home and helping you to find your new one.

5/5

Google

After being let down by a well-known agency we turned to Newton Fallowell in Boston. They were professional and honest right from the start, and sold our house in our time scale. Special thanks are owed to Elliot, Chloe and Faith for always being there when we needed them! Thank you guys, we wish you well.

Freya Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Freya, Thank you so much for the kind words; I'm so happy to hear that you had a positive experience from the team and that we were able to help where another agent didn't. Thank you for choosing Newton Fallowell to sell your home and all the very best for the future :-)

5/5

Google

We’ve recently just bought our first home and Chloe from Newton Fallowell couldn’t have made it any easier! Any questions that we had were responded to quickly and nothing felt too silly to ask. We highly recommend going with Newton Fallowell as they have been amazing. Thank you so much :)

Paige Β· 20 March 2024

Agent replied Β· 31 December 2024

Hi Paige :-) Thank you so much for taking the time to review our service, we really do appreciate it. I'm so pleased to hear that Chloe was able to help you with the purchase of your first home and that things went smoothly for you! Thanks for recommending us, as a small, local business it's the experience of client's such as yourself that really do mean the most to us! All the best in your new home :-)

5/5

Google

Professional but friendly right from the start. Chris Spiller, who valued the property, Elliot Pogson, who negotiated with the buyer and Faith Naylor who worked hard to ensure the sale went through swiftly without any hitches. They were all great and would highly recommend them to sell your property with.

Maria Β· 20 March 2024

Agent replied Β· 31 December 2024

Hi Maria, Firstly, thank you so much for choosing Newton Fallowell to sell your property, we really do appreciate it when client's place their trust in us to sell their home :-) Thank you also for the very kind words, I'm delighted to hear that the team helped you from start to finish. All the best for the future :-)

1/5

Google

Found the two franchisees at N.F. Boston to be extremely arrogant, unprofessional and rude. Arranged a viewing with them and when the guy showed up (Mr Holland), he refused to introduce himself and then ignored me until I enquired who he was, and this was while he was trying to access the wrong property! He then continued with this attitude when we eventually accessed the correct property, being uncommunicative, uncooperative and insulting. When I phoned up to complain was told by the other franchisee (Mr Oglesbee) to "fill my boots" , when I pointed out my option of referring the matter to the Property Ombudsman, where it is now currently being dealt with. Have had my offer accepted on another property with another agent, whose approach and conduct could not have been more different from this pair. Clearly I will have nothing more to do with this outfit and warn others accordingly. BTW , saying " we apologise if you feel the service was not up to standard" is not a proper apology , and far from the full, written and unqualified apology I requested from the outset to resolve this matter. Also BTW, this is the first of many reviews I will be posting on the various websites about this pair and their outfit and, as advised by Newton Fallowell Boston themselves, I will be "filling my boots" Mr Oglesbee. Have a nice day.

Ian Β· 1 January 2021

Agent replied Β· 31 December 2024

Dear Mr Owen, We have tried on several occasions to resolve the issue you have raised and also apologised numerous times if you feel that the service you received wasn’t up to standard. We have asked how you would like us to resolve this matter only for you to end the phone call by hanging up. We have also responded to all of your emails including your final 2 in which you asked us for financial compensation, something which we do not feel is correct or fair given your complaint. As we have not been able to resolve your complaint to your satisfaction, then the only option available is for you to refer to the Property Ombusdman for them to adjudicate on the matter.

5/5

Google

I would highly recommend this company. We had a difficult and prolonged sale process. They always answer their phones are polite and patience and take the time to keep you updated on the sale of your property.

Tracee Β· 10 October 2024

Agent replied Β· 31 December 2024

Hi Tracee, Thanks so much for taking the time to review our service; I'm really pleased that you were happy with the service provided, enough to recommend us so highly! Thank you for choosing Newton Fallowell to sell your home. Ben

5/5

Google

Fantastic company to deal with and made the sale of my property a breeze, I would highly recommend using them for a hassle free buying/selling process. A special mention goes out to Elliot, Faith and Chloe who all went above and beyond in their roles. We really appreciate all your hard work.

Kev Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Kev, Thank you so much for taking time out to review our service; I'm so pleased to hear that you had a hassle free experience selling your home and buying the new one :-) It is always so nice when people recognise the hard work of the team; they really do go above and beyond to ensure we meet our client's needs! Thank you for choosing us to sell your home, I hope you've settled in well in the new one :-)

5/5

Google

We sold our house through Newton Fallowell in Boston. Could not fault the service from start to finish. Excellent marketing and communication. Lots of viewings from the moment our house went on the market and a buyer was found quickly. Recommended a fab solicitor to. Would highly recommend their services. Thank you.

Vicki Β· 1 January 2024

Agent replied Β· 31 December 2024

Thanks for taking the time to review our service, Vicki :-) We really appreciate the kind words and I'm over the moon to hear that you would recommend our services to others! Thanks again for choosing us to sell your property and all the best for the future in your new home :-)

5/5

Google

Excellent service ! Faith has been very professional and helpful. Thank you very much Newton Fallowell !

Lukasz Β· 1 January 2023

Agent replied Β· 31 December 2024

Hi Lukasz, Thank you so much for taking the time to review our service, I'll pass your comments on to Faith who I'm sure will be very happy :-) All the best in your new home!

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