Trusted Agent profile Β· Bolton

Open House Estate Agents Bolton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

282 reviews across 3 platforms

404 Derby Street, Bolton, BL3 6LS

Open House Estate Agents's office in Bolton, at 404 Derby Street, is rated 4.9 out of 5 across 282 reviews on three platforms, including 240 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards, one of two awards Open House Estate Agents won in 2026.

Google logo

5.0 / 5

240

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

39

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Open House Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bolton office, from every platform, shown as written. First names only.

5/5

Google

I cannot recommend Younus and his team highly enough. From our initial meeting, to finalising the letting of my houses ,I have been so impressed with his professionalism, knowledge and communication. The whole process was very smooth thanks to Younus and it was always easy to get in touch with him any time I needed help or advice. Thank you!

Mehdi Β· 11 March 2024

Agent replied Β· 9 June 2024

Thank you for your kind words and for choosing Open House Bolton for your commercial letting needs! We are committed to providing excellent service to our clients and always being available to assist with any inquiries or concerns. We appreciate your 5 star rating and look forward to continuing to serve you in the future.

5/5

Google

Fantastic experience dealing with Open House Bolton. No doubt they are the 5star Agents with 5Star service. Just bought our 1st home through Open House and they went above and beyond to accommodate our needs. Kept us updated throughout and communication was great too. If you’re buying or selling a house in Bolton area then Open house are highly recommend. Thanks to Mian Younis

Muhmmad Β· 12 November 2023

Agent replied Β· 9 June 2024

Thank you so much for your kind words and positive review!

5/5

Trustpilot

Had valuation done on property in…

Had valuation done on property in Bl36sb Muhammad and his team acted in very professional manner.

Najak Β· 3 July 2026

5/5

Google

Great Service. Mian Younas was the best estate agent one can wish for. Totally open about all elements of the sale from the start and really helped me navigate some of the tricky parts of the process. He was super responsive and managed to line up a number of interested parties in no time despite the limitations on account of COVID. He was extremely proactive, responded immediately to any messages and took prompt action - even actively chasing the buyer side's solicitors for updates. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Rafay Β· 26 August 2021

Agent replied Β· 11 June 2024

We always try to provide the best service we can, no matter the circumstance. we are happy we could stick to this rule for your service.

5/5

Google

We recently bought and let a property with Open House Bolton. Ammaar and his team were excellent at all stages from marketing to completion and finding a Suitable tenant for our investment property.Their professional and efficient service was delivered with understanding and expertise. Always approachable and available, we can recommend this estate agent without any hesitation.

Sahid Β· 12 December 2023

Agent replied Β· 11 June 2024

Open House understands how difficult finding a tenant is, so we try our best to assist our clients. We are happy to see your rental property is currently occupied and are thankful for this positive review and recommendation.

5/5

Google

Just to say thank you to the team at Open house estate agents Bolton for providing a friendly and a professional service in renting the house. Everything went remarkably smoothly and am very pleased with the outcome. I would be delighted to recommend other people thinking of using their services.

Hamid Β· 10 April 2024

Agent replied Β· 11 June 2024

We endeavor to guarantee our client’s ease during the rental process to reduce the stress and hassle of renting a property. We always aim to improve our services so are clients are satisfied. Thank you for this generous review.

5/5

Google

Renting experience with Open House Estate Agents Bolton was brilliant a very polite and swift team . Ammaar went out of his way to help us and the whole process was done smoothly. Thank you

Shaukat Β· 8 November 2024

Agent replied Β· 10 November 2024

Thank you so much for this review, we always want to make sure our customers get the best experience with us.

5/5

Google

Absolute a pleasure to deal with, I am a landlord with small portfolio and have worked with Open House for couple of years now and had no issue's. Ammar is awesome just get thing's done, found the tenant for my rental property in 3 days, referees, guarantor, all ID checks done in a day. Great people to work with, highly recommend and all at very reasonable price. Thank-you guy's. πŸ‘

Imraan Β· 10 June 2022

Agent replied Β· 11 June 2024

Thank you for your kind words. It has been a pleasure working with you. Looking forward to the future business opportunities.

5/5

Google

Excellent service and assistance provided by Ammar and the team at open house indeed very patient and have been very supportive throughout the renting procedure. Thank you to the entire Open House Bolton team.

Afzaal Β· 10 November 2024

Agent replied Β· 8 December 2024

Thank you for this honest review!

5/5

Google

Just sold my property with open house estate agents Bolton. Must say they have been brilliant from start to finish. Really appreciate their help and assistance all the way through. Highly recommended βœ…βœ…βœ…βœ…βœ…

Umar Β· 11 April 2026

Agent replied Β· 17 April 2026

"Thank you so much for your kind words! We’re thrilled to hear that we exceeded your expectations. Your recommendation means a lot to us, and we look forward to continuing to provide the same level of service in the future."

5/5

Google

From start to finish my experience with Open Houses Estate Agents was excellent, Muhammad with the valuation and Ammaar with the photo's and journey through the sale. We were made to feel very comfortable each time we had questions to raise (there were many!) Thank you Muhammad & Ammaar you're a fabulous team.

Faaiz Β· 12 November 2023

Agent replied Β· 11 June 2024

We are happy to see you were satisfied with our service. We try our best to avoid complicated industry jargon and are always happy to answer any questions our clients may have.

5/5

Google

I had an excellent experience working with open Houes agent They were professional, honest, and very attentive throughout the entire process of renting my property. Their knowledge and clear guidance helped me make the best decision. I highly recommend (Mohammad zia-UI-Haq)to anyone looking for a reliable real estate agent

Sayed Β· 17 November 2025

Agent replied Β· 17 April 2026

Thank you for your review. We’re happy to hear you had a smooth experience. We appreciate your kind words about Mohammad Zia-Ul-Haq. Thanks for recommending us; we’re always here to help.

5/5

Google

An experienced team with excellent local knowledge that are able to assist with buying, selling and letting properties across Bolton. If you're looking for an estate agents to sell your property in Bolton look no further and use Open House. The service I received from Open House was outstanding, they were on the ball, very conscientious, driven and followed up every lead they could to sell my property. The communication was excellent as well especially when a buyer was found they were constantly in touch with all parties so we all knew where we were up to during the sale process. I cannot fault there enthusiasm and professionalism and would certainly recommend them.

Zam Β· 9 November 2024

Agent replied Β· 22 November 2024

We appreciate the kindness from you, it is our responsibility to ensure every customer leaves our office feeling satisfied. Everyday, we strive to do better and make sure our customers are being valued and taken care of!

5/5

Google

I had been trying to sell my property through other agents for some time without success. However, after being recommended to Open House Estate Agents, everything changed. As soon as they took over the marketing, my property was sold within a week! Their communication throughout the process was fantastic, and I couldn't have been more pleased with the service. Since then, I’ve recommended them to many of my family members. Highly recommend Open House for anyone looking to sell their property quickly and efficiently.

Fatema Β· 8 November 2024

Agent replied Β· 8 December 2024

We are really glad to have helped you on your journey, our team at Open House Bolton will be happy to help with any future properties you sell.

5/5

Google

I’ve been with Open House Estate Agents since 2022, and they’ve been exceptional in managing my property. Communication has always been clear, timely, and transparent, which has made the entire process incredibly smooth. They continuously go above and beyond to find the best options, ensuring that my property is in capable hands and well-maintained. Open House has also been fantastic in securing high-quality tenants, offering me peace of mind with each placement. I highly recommend their services to anyone looking for a reliable and dedicated estate agent.

Mohammed Β· 8 November 2024

Agent replied Β· 11 June 2024

We always want the best for our customers. The fact that we have helped you for a very long time makes us happy that we were able to provide such a valuable service to you.

5/5

Google

I cannot thank Yunis Saab enough for his dedication to the sale of my house. From the very beginning to the completion communication was outstanding, the marketing of the property was amazing and sold within week of going on the market. I have used other agents before, but would never use another ever again. Yunis Saab is outstanding and a credit to The Good Estate Agent team.

Nasir Β· 10 June 2022

Agent replied Β· 11 June 2024

We are glad we were able to help you sell your property, thank you for taking the time to leave the review.

5/5

Google

I recently used Open House Bolton to find a shop for rent, and I am extremely satisfied with their professional property services. They helped me secure a suitable commercial shop in a busy Bolton area within a very short time. The team was …

Rizwan Β· 17 December 2025

Agent replied Β· 17 April 2026

Thank you for your great review! We’re really pleased to hear we could help you secure the right commercial property so quickly. Hadi and Younus truly appreciate your kind words. We’re grateful for your recommendation and are always here to support you.

5/5

Trustpilot

Open House Estate Agents Bolton has…

Open House Estate Agents Bolton has provided excellent service throughout my tenancy so far. The team is professional, responsive, and always helpful whenever I have any questions or need assistance. Their communication has been clear and efficient, making my experience smooth and positive. I appreciate their ongoing support and would happily recommend them to others looking for reliable property management

Zahid Β· 27 April 2026

5/5

Google

Just sold my business through Open house estate agents Bolton. They found me a buyer with in a week. Their services were unmatched, professional and friendly. Special thanks to Mr Zia. Highly recommended

Ali Β· 17 March 2026

Agent replied Β· 17 April 2026

"Thank you so much for your kind words! We’re thrilled to hear that we exceeded your expectations. Your recommendation means a lot to us, and we look forward to continuing to provide the same level of service in the future."

5/5

Trustpilot

Hassle-Free Letting Experience, Highly Recommend!

I had an excellent experience with OpenHouse with Yunus and Hadi. From the very start, they made the whole process smooth and completely stress-free. Within just two weeks, they had secured reliable tenants for my property and took care of everything, from viewings to paperwork, so I didn’t have to worry about a thing.

Muhammad Β· 19 August 2025

Agent replied Β· 5 June 2026

Thank you for your feedback! We’re glad Yunus and Hadi made the process smooth and stress-free. We appreciate your recommendation and are always happy to help.

5/5

Google

Hi, Everyone Ian so happy to got this beautiful new house . Special thanks to Mr Hadi and Mr Zia they help me a-lot and make everything easy for me God bless both of you.thnx

Huma Β· 17 February 2026

Agent replied Β· 17 April 2026

Thank you so much for your kind words. We’re truly happy to hear that you’re enjoying your beautiful new home. It was our pleasure to assist you and make the process smooth and easy. Wishing you all the best and many happy memories in your new house!

5/5

Google

This is a delayed review from my behalf (apologies), but even still had to make sure I definitely left these guys a good word. 5 *'s for Open House and the team and an extra 5 *'s for Ammaar who went above and beyond. I purchased a property through them a few months ago and I could not recommend them enough. The team was efficient and professional in all aspects from responding to emails, attending calls, completing paperwork and ensuring continuous updates from start to finish. They are available to provide services and support in property area so definitely 100% recommended.

Asma Β· 25 September 2024

Agent replied Β· 25 October 2024

Absolute no worries, we are grateful to have received this review from you! Our team is trained to help customer's needs without any hassle and we strive to do better for our customers everyday.

5/5

Google

All that I could have asked for really - and more! Decided to sell a BTL property and thought I would give OH a go after a referral. Great marketing, professional approach, always keeping me updated, loads of viewings. Property sold in the first week of marketing. Special thanks to Mr Younas (Owner/Manager) who went that extra mile to secure the sale. I will definitely recommend to others. Thanks Again OH.

Ansar Β· 10 June 2021

Agent replied Β· 11 June 2024

Thank you for this kind review, we always aim to do our best for our clients, and we are glad that we could be of help.

1/5

Trustpilot

These Agents are extremely unprofessional and fraud

These Agents are extremely unprofessional and fraud. I gave them my property to manage. Their conduct was subject to suspicion from the very outset.

Amber Β· 12 May 2026

Agent replied Β· 25 September 2026

We are disappointed to read this review and strongly reject the allegations made, particularly the accusation of fraud or dishonesty. This matter relates to a disagreement about the terms of a signed tenancy agreement. The tenancy agreement clearly records the rent as Β£1,150 PCM for the fixed term. There is no written clause confirming that this rent was temporary for three months only, and no written agreement confirming that it would automatically increase to Β£1,200 PCM afterwards. The property had initially been discussed at a higher rent. However, following discussions around council tax remaining in the landlord’s name for a period of time, the tenancy was agreed and signed at Β£1,150 PCM. When the tenant later requested for the council tax to be placed into their own name, the landlord sought to increase the rent. We explained that we could not demand or pressure the tenant into paying a higher amount where this was not supported by the signed tenancy agreement. We also do not accept the allegation that we acted without authority or improperly handed over keys. The issue of access, rent for any additional days, and the tenancy start arrangements were addressed directly with the landlord. For confidentiality reasons, we cannot publish all tenancy communications publicly, but we have retained the relevant records. As professional letting agents, we must act in accordance with the signed agreement, the law, and our professional obligations. We act for our landlord clients, but we cannot disregard a tenant’s legal rights or attempt to enforce terms that are not recorded in writing. We have dealt with this matter privately and professionally. As a gesture of goodwill and without admission of liability, we also agreed not to pursue the disputed cancellation fee and to assist with an orderly handover of tenancy information, deposit details, keys and compliance documents. We remain confident that our actions were based on the signed tenancy agreement, the records available, and our duty to act fairly and lawfully.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Open House Estate Agents's Google reviews

Questions about Open House Estate Agents Bolton

How many reviews does Open House Estate Agents Bolton have?

Open House Estate Agents's Bolton office has 282 reviews across three platforms: 240 on Google, 3 on Facebook, 39 on Trustpilot.

What is Open House Estate Agents Bolton's rating?

Open House Estate Agents Bolton is rated 4.9 out of 5 across all 282 reviews, and 5.0 out of 5 on Google from 240 reviews.

Has Open House Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Open House Estate Agents, Bolton won Gold; Open House Estate Agents, Peacehaven won Trusted Agent.

Where is Open House Estate Agents's Bolton office?

Open House Estate Agents Bolton, 404 Derby Street, Bolton, BL3 6LS.

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