Trusted Agent profile · Bolton
★★★★★
330 reviews across 2 platforms
32 Deansgate, Bolton, BL1 1BG
Entwistle Green's office in Bolton, at 32 Deansgate, is rated 4.7 out of 5 across 330 reviews on two platforms, including 328 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bolton office, from every platform, shown as written. First names only.
5/5
GoogleI received excellent service from Chloe Hodgkiss. She was professional yet really down to earth and understood my needs. Nothing was too much trouble and replied to my queries very quickly. Highly recommend. Thank you again, me and my 2 children and 2 bunnies are going to be extremely happyPositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleOutstanding customer service. Professional. Friendly. Totally on the ball. During the process of selling my house, I did not live in the area. Entwistle Green did everything on my behalf, and Hayley called me when needed, even to give updates. I rarely write reviews and felt to in this case. I honestly can not recommend them enough.
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
GoogleRecently let my house out with Keely at Entwhistle green. She was very clear and helpful with the options available, kept me updated with progress and took all the stress out of the process, great service.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have had excellent service from everyone I have dealt with at Entwistle Green, but especially from Hayley, who has been great with the sale of my house. Very professional, helpful and extremely friendly. Thank you for making it as easy as possible.PositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI was dealing with the agent Keely, she’s been extremely helpful from start to finish, from viewing the property to signing the last tenancy agreement. If you like any property on their website god for it, I’m sure the rest of the staff will be as helpful.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words and excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlei have just moved properties with the help of entwistle green and couldnt be happier!!! keely in particular was very helpful and responsive to any queries i had and all the paperwork and referencing was done quickly and smoothly. thank you 😊PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend this estate agent As a first-time buyer, the team at Entwistle Green have made the process a pleasant experience. All questions answered and beneficial. Communication from the start was fantastic and carried on till completion. I would definitely use them again if needed.PositiveResponsiveness, Quality, Professionalism
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe entire team at this Entwistle Green branch are excellent. They care about their landlords and their tenants. Chloe Hodgkiss and Laura Hall recently secured a tenant and made the whole process hassle free. Cheering them on and supporting them is the fabulous Lettings Manager Lucie de Lison. Thank you to you all.
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
5/5
GoogleGreat customer service and easy process
Many thanks for your fantastic 5* review. I will of course pass on your kind hearted words to our Bolton branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleKatie Critchley services was top notch and quite exceptional, she was amazing all through the process and helped me got a house. I will recommend Entwistle Green anytime.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleThey coerced with Andrew Hamnett and controlled our tenants illegally. They collected rent and sublet our property without legal authorisation from us, and denied our visit to the property. So far, they've taken nearly £24K from our tenants. Total scumbags. They are committing a criminal fraud.NegativeProfessionalism
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5/5
GoogleI never leave reviews but I have recieved an exception service from Chloe Hodgkiss, she is very professional and is always on the phone to answer any queries. Prompt at keeping me informed about any changes. Definitely would recommend chloe to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleIn these strange times we experienced a very professional and responsive service from the first appointment all the way through to completion. I would recommend Entwistle Green to anyone looking for a quality, value for money Estate agent. My thanks to the team.PositiveResponsiveness, Professionalism, Value
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleSo much Gratitude to Jemma Graham, she exceeded my expectations!! So helpful and eager to solve any problems with determination and always service with a smile 😊 …
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKatie thanks you have been great and very helpful with the process and the process was great couldn't have asked for a better agent thanks for everything
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent customer service and fast communication/response times. Katie Critchley from Entwistle Green has helped me secure my first apartment within the space of a couple of days.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI sold my house with Entwistle Green within 1 week of it going on the market. Regular progress updates from the office proved very useful and allowed me to smoothly manage the sale of my property along with my new purchase. Top service! Thanks to the team at Entwistle Green!
Hi Rob, thanks for your 5* review. It's great the team provided you with such an effective service. Best wishes, Tracey.
1/5
GoogleAwful !!! refused me of viewing a property unless I proved how much money I had even though I got my mortgage through one of their advisors at Bridgefords ( part of their Nationwide ) complained to head office and nobody rang me back. Don't sell your property with this shower !!!
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk. Many Thanks.
5/5
GoogleEntwistle letting Agents at Bolton have looked after our property for the last twenty years and we like to thank them and say what a fantastic job they have done for us and for our clients.PositiveProfessionalism
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEntwistle Green provided me and my partner with excellent customer service. Our estate agent was very friendly and quick to respond to our inquiries and went out of her way to ensure our move went successfully. I would definitely recommend this company!PositiveProfessionalism
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBeen dealing with an agent called Keely recently. She has been really helpful in resolving our queries and has been really efficient. Thank you! :)
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleOutstanding, professional staff. Very helpful and easy to talk to. After having a disaster renting my last flat I was dreading moving out and in but Entwistle Green provided an efficient service and kept me updated and informed during the whole process. Would definately recommend. Thankyou Entwistle Green
Hi Alyx Thank you for taking the time to leave this review. It is great to hear that everything has gone so well after your last rental and I am delighted to hear that the team looked after you so well. They have certainly earned those 5 stars! Kind regards, Chris
5/5
GoogleKeely, Lucie and Chloe couldn't have been more helpful. They were all great to deal with, very professional and polite. They answered all my questions and nothing was too much trouble for them to do. Thanks again girls!PositiveResponsiveness, Quality, Professionalism
Thank you for your excellent 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleOutstanding, professional staff. Very helpful and easy to talk to. After having a disaster renting my last flat I was dreading moving out and in but Entwistle Green provided an efficient service and kept me updated and informed during the whole process. Would definately recommend. Thankyou Entwistle Green
Hi Alyx Thank you for taking the time to leave this review. It is great to hear that everything has gone so well after your last rental and I am delighted to hear that the team looked after you so well. They have certainly earned those 5 stars! Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Bolton won Gold.
