Every review we hold for the Bolton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRecently reserved our new Ashberry home…
Recently reserved our new Ashberry home the sales advisor went above and beyond to help us secure our new home very professional, helpful and such a quick and easy process. Thankyou we cant wait for completion.
Georgie · 14 August 2024
Agent replied · 23 August 2024
Hello Georgie and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotExcellent friendly Supportive …
Excellent friendly Supportive service. Tanya and Sophie were just wonderful !Thank you for helping us to make this huge decision.
Lasanthika · 22 February 2022
Agent replied · 12 June 2024
Hello Lasanthika and thank you for your excellent review. We're pleased to hear you had an excellent experience whilst buying your home at our Saxon Heath development and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotMaria is a fantastic person with a…
Maria is a fantastic person with a fantastic approach to a future buyer .We cannot praise her enough.Fantastic!
SIMON · 1 March 2022
Agent replied · 12 June 2024
Hello Simon, thank you for taking the time to leave this review regarding the fantastic service you received from your Sales Advisor, Maria! We wish you all the best in your new Ashberry home! Team Ashberry
★★★★★ 5/5
TrustpilotClaire at Kensington Vale
Claire at Kensington Vale, Howden was really friendly and helpful, made us feel relaxed, and explained, everything thoroughly and professionally, highly recommended
Neil · 29 June 2021
Agent replied · 12 June 2024
Hello Neil and thank you for your review, and for letting us know about your great experience of reserving your new Ashberry home! We're thrilled to hear that you feel you've been well-taken care of by Claire. This is the type of feedback we love to receive!Congratulations on your new Ashberry home at Kensington Vale and we hope the rest of your journey with us is just as fantastic when you get moved in!Many thanks again for your review. Team Ashberry
★★★★★ 1/5
TrustpilotConstant lies
Constant lies. When you’re told that the constitution manager sent someone round to fixed a bodged job, you check your ring doorbell and no one has been. Don't trust these snakes. Plot 104 Poppy Fields
Summer · 29 July 2024
Agent replied · 23 August 2024
Hello Summer and thank you for your review. Please note, your comments will be passed on for investigation to our Yorkshire divisional team, who will be best placed to investigate further. Many thanks, Team Ashberry.
★★★★★ 5/5
TrustpilotBest first time buyer experience
Chrissie has been amazing in helping us reserve our dream home and has been so helpful with everything
Emily · 25 January 2022
Agent replied · 12 June 2024
Hello Emily and thank you so much for your great review.We're so pleased to read of your experience at our Cherry Meadow development and can't wait to share your review with your divisional team.We wish you all the best in your new Ashberry home! Team Ashberry
★★★★★ 5/5
TrustpilotJo has been extremely helpful from the…
Jo has been extremely helpful from the offset. Has made our experience so much easier and enjoyable.
Emily · 22 January 2022
Agent replied · 12 June 2024
Hello Emily and thank so much for your review, and congratulations on your new Ashberry home.We're so pleased to hear about the great service you have received from your Sales Advisor, Jan, at Pirton Fields! Please be assured your great feedback will be passed along to Jan and your divisional team.Team Ashberry
★★★★★ 5/5
TrustpilotSarah has been absolutely fabulous
Sarah has been absolutely fabulous - extremely professional and pleasant. We could not have asked for better service! Ashberry Homes very lucky to have her.
Adam · 24 March 2020
Agent replied · 12 June 2024
Hello Adam and thank you for your fantastic feedback on your experience with our development Sales Advisor! This is exactly the type of feedback we hope to receive and we're grateful that you took the time to share this with us.We hope we can look forward to receiving another great review from you when you're settled in to your new Ashberry home! Thank you again for your review.Team Ashberry
★★★★★ 5/5
TrustpilotAshberry is great developer
Ashberry is great developer, Mark is good seller ,he very helpful to make everthing easy for us to complete!
Chung · 5 September 2021
Agent replied · 12 June 2024
Hello and thank you for your fantastic review, and congratulations on your new Ashberry home. We're really pleased to hear that you're happy with the service that you've received from our team!Please be assured we will pass on this great feedback to your divisional team.We'd love to hear back from you when you're settled into your new Ashberry home, so please do come back and let us know more about your experience with?Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry
★★★★★ 5/5
TrustpilotReally impressed
Although our Sale is not yet completed as the house is still being built we have been really happy with the process so far. Jo, our salesperson, has been fantastic. The communication has been excellent. The information we have been provided with right from expressing interest to reserving to exchanging contracts has been very detailed.
Humbouk · 21 October 2020
★★★★★ 5/5
TrustpilotAdam @ Cherry Meadow
Adam @ Cherry Meadow, Hatton has been absolutely amazing. Helped me and my partner find our dream home. We’ve spent months looking and we’ve been at put at ease for no hidden costs like other companies. We have used the solicitors and mortgage advisors recommended by Ashberry homes and they have also been great.
Carmela · 20 January 2021
★★★★★ 5/5
TrustpilotSenior sales person Becky was so…
Senior sales person Becky was so professional and helpful, also lovely & friendly! 👍
Helen · 24 May 2022
Agent replied · 12 June 2024
Hello Helen and thank you for your fantastic review regarding the service you received from your Sales Advisor, Becky. This is the type of feedback that we strive to ensure we receive! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotGood knowledge of everything we needed to know
Shirley was very helpful and told us everything we needed to know. Looking forward to our move in November
Ruth · 25 May 2021
Agent replied · 12 June 2024
Hello Ruth and thank you for your review, and for taking the time to share your experience with us of reserving your new Ashberry home. We're delighted to hear that your Sales Advisor has been so helpful and that you're excitedly awaiting your new home!We hope you'll come back and leave us another review when you're settled in, and wish you many years of happiness in your new Ashberry home.Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotAdam our home salesman has been…
Adam our home salesman has been brilliant with a friendly nature and advice! Helping me and my wife buy our first home, and being patient!
Harry · 7 November 2024
Agent replied · 23 November 2024
Hello Harry and thank you so much for taking the time to leave such kind comments regarding the service your received from your Sales Advisor, Adam! We wish you all the best in new Ashberry home and would love to hear back from you once you're all settled in. Many thanks, Team Ashberry
★★★★★ 5/5
TrustpilotCouldn’t fault the experience of buying…
Couldn’t fault the experience of buying a new build house from Ashberry.The sales team were excellent and talked us through all aspects of buying a new property.
J · 27 September 2024
Agent replied · 22 October 2024
Hello and thank you for taking the time to leave this fantastic review. We wish you all the best in your new Ashberry home and we would love to hear back from you once you're all settled in. Many thanks, Team Ashberry
★★★★★ 5/5
TrustpilotTanya at the Saxon Heath
Tanya at the Saxon Heath, Marham Park, Bury St Edmunds has been amazing throughout our whole experience buying a new home. Her knowledge and dedication shines through and we are so grateful for all her help with the whole process. Thank you Tanya,Miguel & Harriet
Miguel · 8 March 2022
★★★★★ 5/5
TrustpilotBought a home in January with Ashberry
Bought a home in January with Ashberry, sales process straight forward, used recommended finance and mortgage people who did a good job.Site managers Ash and James stay in touch and organise fixes or touch ups quickly and check all work has been done to our liking. Both a credit to the company. We are very happy in our new home.
William · 14 April 2022
Agent replied · 12 June 2024
Hello William, thank you so much for your fantastic review and congratulations on your new Ashberry home!We're so pleased to hear about your great experience when buying your Ashberry home, and especially from the site team and especially Ash and James.Please be assured your kind feedback will be passed along to your divisional team.We wish you the best for the rest of your journey into your new home.Team Ashberry
★★★★★ 5/5
TrustpilotBoth girls at Trident Way site in…
Both girls at Trident Way site in Brough exceeded customer service - both assets to your company!!Apologies edited this as didn’t put their names Amy and HannahThank you!
Niki · 23 August 2024
Agent replied · 23 August 2024
Hello Niki, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
★★★★★ 5/5
TrustpilotAmazing customer service!!
From the moment we booked an appointment to view the house the service was impeccable! Jo was absolutely amazing, made the whole process so easy! She made us feel welcome and after just a few minutes we felt like we were part of the family! I would strongly recommend anyone to go see her if their looking for a new home!
Michael · 19 January 2022
Agent replied · 12 June 2024
Hello Michael and thank you for your great review, and congratulations on your new Ashberry home. We're really pleased to hear that you're happy with the service that you've received from your development team at Pirton Fields!Please be assured we will pass on this great feedback to Jo and the rest of your divisional team.Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry
★★★★★ 5/5
TrustpilotThank you for the assistant from…
Thank you for the assistant from Kenneth(from Wavendon Collection) to explain and guide me for the procedures and clearly provided the details information about the new house. As I'm new to UK, his professional service did help me a lot for the purchase. He also pro-actively follow up with my requests on adding additional LAN/electric sockets with the site team. Really helpful !
Raymond · 21 September 2021
Agent replied · 12 June 2024
Hello Raymond and thank you for your fantastic review, and congratulations on your new Ashberry home. We're really pleased to hear that you're happy with the service that you've received from our team, especially your Sales Advisor Kenneth.Please be assured we will pass on this great feedback to your divisional team.Congratulations again on your new home, we'd love to hear back from you when you're settled into your new Ashberry home, so please do come back and let us know more about your experience!Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry
★★★★★ 1/5
TrustpilotDo they actually want to sell houses?
So far the sales team/sales manger. Have been quite unreliable and hard to get hold off so far. If it wasn't for monies paid to other services mortgage advisors, solicitors ,surveyors etc we would probably of pulled out.
Mr · 5 February 2024
Agent replied · 12 June 2024
Hello and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to the relevant divisional team.Should you have ongoing concerns regarding the service that you've received from our team, we would encourage you to report them to us in line with the Ashberry Complaints Procedure. Our procedure is designed to provide you with clear points of contact and escalation for your concerns, and will ensure that your enquiry is promptly received by the most appropriate person(s) in the business to assist you at each step. Full details of our Complaints Procedure, and links to locate key contacts at your division can be found on our website here: www.bellway.co.uk/customer-support/complaints-procedure Thanks, Team Ashberry
★★★★★ 5/5
Trustpilot5 Star Service
Lorraine, Adam & Aly have been great at New Cardington, kept us informed throughout and guided us through the process of selling our home and reserving our new build. Fantastic service.
Grant · 19 June 2024
Agent replied · 23 August 2024
Hello Grant and thank you so much for your fantastic review!! We’re delighted to hear of the excellent service you received from the team at New Cardington Gate. We wish you all the best in your new Ashberry home and would love to hear back from you once you’re all settled in. Many thanks, Team Ashberry
★★★★★ 4/5
TrustpilotExcellent service from Demi who works…
Excellent service from Demi who works at the Stargate Meadows site for chasing up our referral offer. One less star just due to how long it took from the previous saleswoman.
Maryanne · 24 August 2025
★★★★★ 5/5
TrustpilotPirton Fields House Purchase
I have been very happy with the service I have received so far from the Ashberry staff. They are very helpful and informative and go out of their way to make you feel at ease and give you all of the information that you might need. They are very good at keeping in contact and make regular telephone calls to keep you updated
Vic · 14 July 2021
Agent replied · 12 June 2024
Hello Vic and thank you for your fantastic review, and congratulations on reserving your new Ashberry home. We're really pleased to hear that you're happy with the service that you've received from our team!Please be assured we will pass on this great feedback to your divisional team.We'd love to hear back from you when you're settled into your new Ashberry home, so please do come back and let us know more about your experience with?Thank you again for your review, and for choosing Ashberry for your new home!Team Ashberry
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