Every review we hold for the Bolsover office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBought new house in Destination 15.
Bought new house in Destination 15.Really great experience from beginning to end the same level of customer service, such level of patience, after sale support is stratling.Definitely recommend strata for the build quality and mainly customer service.
Prudhvi · 21 April 2023
Agent replied · 15 June 2024
Hello Prudhvi,Thank you for your review and kind words. We are delighted to hear that you have had such a great experience with our Strata teams throughout your home buying journey. We wish you many more happy memories in your new home.Best wishes,Strata
★★★★★ 1/5
TrustpilotAVOID! If I could leave zero stars I would
If I could leave zero stars I would. Avoid this company!
Matthew · 6 November 2025
★★★★★ 5/5
TrustpilotBest maintenance guy!
Jeff came to repair an issue which reoccurred. Really helpful as always. He even checked another issue for me and reported back to get someone out. Always willing to help.
Nimisha · 20 October 2023
Agent replied · 15 June 2024
Good afternoon Nimisha, Thank you for taking the time to leave a review, we really appreciate it! We are delighted to hear that Jeff was efficient and friendly! Best wishes,Strata
★★★★★ 5/5
TrustpilotJeff and Ryan
Jeff and Ryan came to fix an issue in our home they were both very polite, efficient and tidy. They found the problem and they sourced a solution to fix the problem without any issues.
Jodie · 30 May 2023
Agent replied · 15 June 2024
Hello Jodie, Thank you for taking the time to leave a review and for your positive feedback towards Jeff and Ryan, we will be sure to pass on your kind words towards the team. We are delighted to hear that you received such brilliant service from our maintenance team. We wish you all of the best.Many thanks,Strata
★★★★★ 4/5
TrustpilotDefinitely worth having a look
Definitely worth having a lookWe have bought two well designed properties from Strata. Generally the process has gone well and the aftercare has been good to. We have been happy with the quality with the slight exception that the finishing is sometimes a little lacking in quality (i.e. grouting not removed from tiles and drips in paintwork). Its minor though.
APV · 13 October 2017
Agent replied · 15 June 2024
Hi there,Thank you for your review. I'm really pleased to hear your loving your Strata home and the process involved.Many thanks,Lucy
★★★★★ 5/5
TrustpilotThe agent provided us with necessary…
The agent provided us with necessary information regarding the properties available. She was warm, professional, and very welcoming
Ginikachukwu · 23 August 2025
★★★★★ 5/5
TrustpilotJeff and Dave visited my house to…
Jeff and Dave visited my house on the promises sites in Bolsover to install me a new door and they were both so friendly and helpful, really nice guys and they even hooved which was an added bonus. Can’t thank themEnough. Strata are lucky to have them.
Emma · 7 August 2024
★★★★★ 5/5
TrustpilotHouse purchase at Strata Ambition
I can't really describe how amazing and smooth was the buying process, Kathryn and Daniel in the office were great, helpful and focused and made everything easy for us, The house itself is perfectly built with decent material and high quality... Both I and my wife even the little kids are happy about our new home.Ahmed & Noha
Ahmed · 18 February 2019
Agent replied · 15 June 2024
Hi Ahmed and NohaThank you for taking the time to review your experience with Strata. I am so happy to hear that the Ambition team were able to offer an amazing and smooth buying process for you and that you're happy with the quality and finish now you have moved in. We're still here to help even after you move, so please do get in touch if you have any questions or issues. Wishing you and your family all the best for the future in your new home.ThanksNatalie
★★★★★ 5/5
TrustpilotReally impressed with strata in…
Really impressed with strata in general. Jeff came out today just before our two years and fixed any nail pops and general decor. Great service
Adam · 26 January 2024
Agent replied · 15 June 2024
Hello Adam, Thank you for your review and for your kind words towards Jeff and the rest of the Strata team. We wish you all the best for the future. Many thanks,Strata
★★★★★ 5/5
TrustpilotGreat Service...
Both Tami and Ian are exceptional and provide great pre and post sale service.Both of them are always happy to listen things and take necessary action accordingly.Tami helped alot during pre sale discussion and explain every detail number of times.Ian service is great and snagging issues were fixed with in no time.Happy to be a Strata Customer...
Krishna · 22 July 2019
Agent replied · 15 June 2024
Hello, Thank you for reviewing your most recent experience with us. I am so glad that Tami and Ian have made your buying and moving in process and easy and enjoyable one, i'll be sure to pass on your kind words. Please get in touch if there is anything else you need. Many thanks,Izzy
★★★★★ 5/5
TrustpilotLivorno - Strata Verve
Purchased a Livorno at the Strata Verve site last year, I am a solo buyer and was very looked after by Sheereen. Even after moving in I’m still looked after by the after care team. Everyone is lovely as well as the community.
Danielle · 24 July 2022
Agent replied · 15 June 2024
Hi Danielle,Thank you so much for your review. It is fantastic to hear you have had a brilliant experience with Sheereen and that you are enjoying your new home! Best wishes,Fearn
★★★★★ 5/5
TrustpilotDavid did a great job
David Innes did a great job , he was very responsible and demonstrated excellent technical skills. I would like to give him 100 full mark to his performance.
CHI · 8 November 2023
Agent replied · 15 June 2024
Hi Chi, Thank you for your feedback and kind words towards towards David. It is fantastic to hear that he was efficient and professional. Best wishes,Strata
★★★★★ 5/5
TrustpilotBrilliant
We recently moved into our house at Strata - Verve, and I am grateful with the service we are continuously provided by Sheereen and the Strata staff. This really helped us settle, especially after hearing of some of the horror stories!
Brandon · 10 October 2022
Agent replied · 15 June 2024
Good afternoon Brandon, Thank you for your review. We are delighted to hear that you have had a brilliant experience with Sheereen and team at Verve. We wish you many more happy memories in your beautiful new home. Best wishes,Fearn
★★★★★ 5/5
TrustpilotGreat customer service!
We didn't realise that viewing the show homes was by appointment only due to covid but the lady in the sales office was very accommodating and after a short wait let us have a look around. Thank you for being so helpful and informative about the homes available :)
Paula · 5 September 2021
Agent replied · 15 June 2024
Hi Paula,Thank you for taking the time to leave a review. I am so pleased you had a positive experience at our sales office.I wish you all the best for the future,Many thanksCarla
★★★★★ 5/5
Trustpilotdavid innes came done the job and was…
david innes came done the job and was polite and answered our questiones clean and professional as per usual job well done
Diane · 15 March 2024
Agent replied · 15 June 2024
Hi Diane,Thanks so much for sharing your experience with David, really glad to hear he was professional and polite.Many thanks,Strata
★★★★★ 1/5
TrustpilotStrata Ambition 4 (Leeds) DECEITFUL Sales Team
Strata Ambition 4 (Leeds) have such an incompetent Sales Office Team. They will tell you LIES, completely MISLEAD you about the costly options you select during your choices meeting. They will show you a showhome and then build something else. The Customer Service Managers in Ambition 4 Leeds Sales Office will sweet talk on the phone but VERY DECEITFUL when telling you what options you get during your choices meeting. It is a shame because they have amazing builders, but such a HOPELESS SALES OFFICE TEAM. DO NOT BUY FROM LEEDS AMBITION 4 SALES OFFICE. IF YOU HAVE NO CHOICE, RECORD EVERYTHING WHILST YOU ARE IN THE OFFICE, AS EVIDENCE OF THEIR LIES. Strata, replace your Sales office team at Leeds Ambition 4, they are letting the whole site down.
YuviTubeHD · 20 October 2021
★★★★★ 5/5
TrustpilotStrata have been amazing
Strata have been amazing. We bought from their Epitome development in Wakefield. The property is well built and a perfect spacious family home.Tami inparticular has been such good support, efficient with answering questions, good at communicating and so helpful. I would reccomend Strata to friends and family. So very pleased with how we have been looked after.
C · 15 March 2019
Agent replied · 15 June 2024
Hello! Thank you so much for taking the time to review your recent experience with us. I am so pleased you have settled nicely into your new home. I will be sure to pass on your kind words to Tami and the rest of the Epitome team. Please don't hesitate to get in touch with us if you have any questions at all. Good luck and best wishes, Izzy
★★★★★ 5/5
TrustpilotWe loved these houses
We loved these houses . Especially sales advisor was very good lady
Consumer · 12 October 2025
★★★★★ 5/5
TrustpilotProfessional and friendly.
Efficient, on time, professional, got the job done and done a perfect job, was very kind guy named Barry :)
Lucy · 20 April 2024
Agent replied · 15 June 2024
Hi Lucy, thanks so much for sharing your experience, I am so happy to hear you felt Barry did a professional and efficient job! Many thanksStrata
★★★★★ 5/5
TrustpilotFrom start to finish Beth across at the…
From start to finish Beth across at the Attraction Strata site has been extremely helpful & the team who deals with sales have given endless amounts of updates making our purchase a very enjoyable experience. We would highly recommend Strata to friends and family.
Mrs · 20 May 2022
Agent replied · 15 June 2024
Thank you so much for your review and your kind feedback on Beth, she is certainly an asset to the team! Best wishes,Fearn
★★★★★ 5/5
TrustpilotWe moved in a week ago
We moved in a week ago, we have had several people round all really friendly and helpful. We can't fault and services we have had. Hannah, Barry and Dave are absolutely superb!
Lewis · 13 July 2023
Agent replied · 15 June 2024
Good afternoon Lewis, Thank you for taking the time to leave a review and for your kind words towards Hannah, Barry and Dave. We wish you all the best in your beautiful new home. Many thanks,Strata
★★★★★ 2/5
TrustpilotHorrible Customer care
The Main house is ok, small and Annoying issues here and there, but Customer care is ridiculous bad, Hannah in customer care team, when I email her and if I do not follow up, I will wait weeks even months for no reply.I am some job report in Apr 2019 and still waiting for respond
YuYuan · 5 December 2019
Agent replied · 15 June 2024
Hello, I'm sorry to hear that you have some jobs outstanding. Please send your outstanding snags to customercare@strata.co.uk and we can look into this further for you. Many thanks, Izzy
★★★★★ 5/5
TrustpilotJayne was exceptionally welcoming and …
Jayne was exceptionally welcoming and helpful each time we visited
Lee · 3 February 2018
Agent replied · 15 June 2024
Hi Lee,Thanks for your review. Glad to hear Jayne has been great, will pass your comments on. Thanks,Natalie
★★★★★ 4/5
TrustpilotJeff did a fantastic job for us
Jeff from Strata is good at what he does, he carefully repair the gaps between the slater boards and the wall. The job is fantastic and very clean.
Henry · 17 October 2023
Agent replied · 15 June 2024
Hi Henry, Thank you for taking the time to leave a review. It is great new to hear that Jeff did such a great job repairing your home. We wish you all the best for the future! Many thanks,Strata
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
